IPhone :: "iTunes Could Not Backup The IPhone "xxx..." Because The Backup Session Failed"
Apr 26, 2012
My iPhone4 will not sync with my computer, giving me the message "iTunes could not backup the iPhone "xxx..." because the backup session failed." I have looked at article TS2529 and followed the steps. My iPhone will sync and backup with another computer with the same version of iTunes, so the problem must be with my computer or iTunes. I have previously synced and backed up fine with this computer, so I suspect there is an issue with corruption of iTunes data files. Should I re-install iTunes, or is there a way to delete the data for my phone that iTunes holds and try syncing again?
Info:
iPhone 4, Windows 7
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Jun 17, 2014
iphone will not sync or backup with itunes (itunes message sync session failed to start)
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Jul 5, 2012
The iTunes data on the computer my iPhone was firstly connected and configurated with has been deleted. I was looking for an opportunity to update my iPhone to the newest iOS software (since it was on 5.0) without erasing all the data saved on my mobile. But that time I did not know that all data will be erased when upgrading a device a complete version (like from 3.0 to 4.0 or 4.0 to 5.0) and then it happened. Several hundred business contacts of mine has been erased and cannot be reset. All functions except the phone/message contacts are unimportant now. MOST IMPORTANT: I connected my iPhone with a new MacBook, updated iTunes to 10.6.3 (current version) and synced my mobile with it. Data will be erased if updating on an unknown computer (for iOS device) where no data which are on my iPhone are saved. Unfortunately, the instructions at iTunes Support were helpless because during the important backup for resetting all datas has been interrupted with the following window: Backup not possible , There are not enough space on the iPhone left to finish the backup.
It has never continued and since then all data has been erased. I would be incredibly glad if anybody could give me at least a tip to do something.
Info:
iPhone 4, iOS 5.1.1
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May 3, 2012
I know there are other software that may help to retrive the data but it doesn't work with encrypted backup.Now i have the password, i have the encrypted backup (failed to recover in itunes).What can i do? is it possible to remove the password from the encrypted backup provided that i have the password?
Info:
iPhone 4, iOS 5.1
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Jun 3, 2012
I have updated my iPhone 4 to 5.1.1 and I can't restore my backup files because when I try to restore my backup iTunes shows that the backup is corrupted or not compatible with the iPhone
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
When setting up my new iPhone 4s, should I restore from icloud or itunes backup? Or set up as a new iPhone? The phone number is staying the same from my iPhone 4.
Info:
iPhone 4S
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Apr 28, 2012
I have been having a problem syncing my iphone 4s with my desktop mac. I have downloaded the latest version of itunes. I had no problems syncing before and this is the first time I am encountering this. Error message reads, "The iPhone could not be synced because the sync session failed to start."
Info:
iPhone 4S, iOS 5.1
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May 15, 2010
My N95 8GB reboots at the final stage of backup during settings. I have reset to factory settings but no change. My PC uses Windows 7 and I have latest software on my phone and PC. I would appreciate help please.
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Apr 7, 2012
I have Windows 7 installed and have seriously tried everything to fix this, deleting old back ups, cheacking my firewall, unintalling and reinstalling itunes, deleting pictures that may be corrupt. I just plugged my phone into a USB connected to my sisters MacBook and it backed up perfectly! Is this something wrong with my computer?
Info:
iPhone 4, iOS 5.1
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Dec 5, 2014
I have iphone4s with iOS5.1, tried to upgrade to 8.1 but forgot to take a backup. Upgrade failed and ask to do a factory resotre and the iphone only shows "connect to iTunes icon"!. How to take a backup in this case or cancel the upgrade. Â It is very important to backup contacts, msgs and notes.Â
Info:
iPhone 4S, iOS 5.1
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May 27, 2012
I backed up my iphone 4 to itunes (not icloud) yesterday, and today i went to the apple store to see if they could fix a broken lock button. They issued me a new phone, and assured me that i woult be able to retrieve my camera roll photos after restoring my phone from backup. Everything restored to my phone EXCEPT the photos. Some of them are very important to me and i would like to know if there is a way to retreive all of the photos through my computer, phone or itunes.
Info:
iPhone 4, iOS 5.1.1
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May 24, 2012
I backed up to iTunes before updating iPhone, the update messed up the contacts list, and the backup file is missing from iTunes library.
Info:
iPhone 3GS, iOS 5.1.1
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Jun 17, 2010
Trying to do a backup in anticipation of iOS 4 and the backup process still is taking a long time in 9.2.Also, what steps can be taken to increase the speed of the backup? How would you remove items like photos, music, videos and then be able to easily put them back on the iPhone?
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Apr 24, 2012
I imagine this is so it can simply edit the old backup, but can't I just create a new backup?
Info:
iPhone 4S, moving from 3Gs
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May 25, 2012
A video was inadvertently deleted before the next backup and sync. Can this be retrieved? Would iClould enter in here?
Info:
iPhone 4, iOS 5.1
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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Dec 12, 2014
Unable to backup my 4S phone after loading software update 8.1.2. My MACBOOK tells me the last backup is corrupt and wants me to delete it? How do I delete my last backup ?
Info:
iPhone 4S, iOS 8.1.2
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Jul 6, 2010
I have lost ~20 pictures I took during my family's 4th of July event this weekend. It was the first time they have met my 17 month old daughter. Normally I wouldn't sweat loosing pictures, but these are very important to me.It restored every picture up until the backup I did before I left Sunday morning. I have tried A few different backups, one I made before I erased and synced my phone(new computer, old one was my work computer, no access to it).
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Apr 11, 2012
I backed up my iphone to my computer before going to Apple Store where my phone was replaced. Once home I synced up and my apps were restored but not the pictures and video.
Are they there or were they not backed up? If they are there why weren't they restored and what can I do to restore them?
Info:
MacBook Pro 2.66 ghz, Mac OS X (10.6.4)
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Mar 26, 2012
I can't sync my iphone it fails at the last step and says "sync session failed to finish".
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May 7, 2012
I have this syncing problem with my iphone 4s and I received this error when I sync my iphone it says " The iPhone *myphonename* could not be synced because the sync session failed to start." When this happens, I cannot sync everything (eg. photos, songs and etc) and it just keeps showing this message.
Info:
iPhone 4S, iOS 5.1
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May 22, 2012
I recently got my iPhone 3gs out of recovery mode by using itunes on a different computer. Now it won't sync with my itunes, always coming up with the error message 'the iPhone '_____ iPhone' could not be synced because the sync session failed to start.' I'm using the latest itunes and the latest software on my phone with windows vista.
Info:
iPhone 3GS (8GB), iOS 5.1.1
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Jul 3, 2010
While we were on vacation my brother in law upgraded to an iPhone 4 and I bought his old 3G and jailbroke it using Spirit. I also unlocked it to use on TMobile. Now that I'm home, I wanted to sync it or back it up so that I wouldn't lose apps and such. I don't have any music or videos on it but would like to do that eventually also.
1. I tried to sync some TV shows and it said that this iPhone was associated with another iTunes library so the sync would erase what was on the phone and replace it with what's on my Mac. My question here is, does it just erase things like videos and music, or will it also torch my apps and erase the jailbreak?
2. I notice when you right click the iPhone icon in the left side pane in iTunes there's a "Back up" option. Does that backup all of my apps to iTunes without erasing data on the phone or messing up the jailbreak?
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May 5, 2012
I continue to get an error message without a specific error code when trying to sync and update my iPhone 4S (5.1) to iTunes (10.6.1). This started after an Apple Techincian had me restore the iPhone because I was having WiFi issues, which continued even after the fact. This is a replacement iPhone 4S. My original 4S had battery issues and had to be replaced. Unbeknownst to me, Apple replaces with refurbished iPhones, a practice I do not agree with. I experienced the WiFi dropping from the get-go with the replacement/refurbished iPhone 4S, but hung in there hoping it was just a fluke. It appears this iPhone 4S will need to be replaced.
Back to the issue at hand. I have removed all backups from iTunes. Of course now I have no backups stored on iTunes or iCloud.I have run Disk Utilities to repair permissions. I have reset the iPhone. I tried to restore it, but it will not restore since it cannot backup current data. I have made sure all OS software is updated. I have made sure permissions are unlocked in Backup folder on my HD.
Info:
iPhone 4S, Mac OS X (10.7.3)
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May 15, 2012
when reformating or migrating to a new computer i know you can copy the itunes backup from the mobilesync directory and basically continue using itunes on the new computer without having to erase and sync the iphone again. However is this method the same for migrating from a pc to a mac or vice versa? Are the backup directories similar just as the itunes library directories are similar?
Info:
iPhone 4, iOS 5.0.1
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May 15, 2012
How do I back up & sync my iphone to iTunes?
Info:
iPhone 4S
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May 17, 2012
I broke my iPhone screen and now the touch screen doesnt work so I am unable to unlock my phone at all to use.
I wanted to find a way to import my text messages onto my computer that doesn't involve having to actually unlock and use my phone.
I read somewhere that itunes backs it up, but where/how do I find that? And if itunes doesnt work, is there a program I could download and not pay for? OR do the programs you buy actually work?
Info:
iPhone 3GS (8GB), iOS 5
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May 18, 2012
How do I back up my phones information with itunes?
Info:
iPhone 4
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May 18, 2012
today i upgrade my iphone4 to 5.01 ,when use itunes to restore 4.3.2 backup .the itunes compain
'May 19 10:33:32 BigBears-iPhone BackupAgent2[202] <Warning>: ERROR: Restore error - File path in set of paths not to back up: AppDomain-com.moji.MojiWeather:Library/SyncedPreferences (MBErrorDomain/205)
why, the 4.3.2 backup is full and succeed . what a suck of itunes.
Info:
iPhone 4, iOS 5.0.1
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May 22, 2012
I attempted to upgrade my iPhone 4 to iOS 5.1.1.I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored"I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do
Info:
iPhone 4, iOS 5.1.1
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May 31, 2012
My iphone 4s will not backup as it says error in itunes?
Info:
iPhone 4S, iOS 5.1.1
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