IPhone :: Backed Up To ITunes Before Updating 3gs, The Backup Is Missing From ITunes Library?
May 24, 2012
I backed up to iTunes before updating iPhone, the update messed up the contacts list, and the backup file is missing from iTunes library.
Info:
iPhone 3GS, iOS 5.1.1
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Jun 21, 2012
Does all the messages are backup when the normal backup (icloud+this computer) backup is performed. Will I be able to retrieve my messages (ie txt or sms) when I restore backup on the new iphone.
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Mar 16, 2012
I lost my phone and needed to get a replacement. When I did, I started the activation process, but never got prompted to restore from iCloud, just from my last backup in iTunes. I've run the restoration, and the backup was pretty out of date. Is there a way to restore the backup I'd set up in iCloud at this point?
Info:
iPhone 4S, iOS 5.1
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Jul 2, 2012
Preparing to backup my iPhone to my computer, I saw there was an uupdate available (5.1.1). When I cllicked to update a message window popped up saying,
"There are purchased items on the iPhone "Mac User's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone."
But how do I ascertain what hasn't been traferred and where, and how would I do that transfer?
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Apr 1, 2012
How to transfer purchased items to my ITunes library before updating my IPhone so I don't lose the items?
Info:
iPhone 4, Windows 7
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Mar 14, 2012
I have just updated theiOS as instructed and now my phome wont pair up becuase the pairong record is missing.
Info:
iPhone 4, iOS 4.1
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Jul 5, 2012
The iTunes data on the computer my iPhone was firstly connected and configurated with has been deleted. I was looking for an opportunity to update my iPhone to the newest iOS software (since it was on 5.0) without erasing all the data saved on my mobile. But that time I did not know that all data will be erased when upgrading a device a complete version (like from 3.0 to 4.0 or 4.0 to 5.0) and then it happened. Several hundred business contacts of mine has been erased and cannot be reset. All functions except the phone/message contacts are unimportant now. MOST IMPORTANT: I connected my iPhone with a new MacBook, updated iTunes to 10.6.3 (current version) and synced my mobile with it. Data will be erased if updating on an unknown computer (for iOS device) where no data which are on my iPhone are saved. Unfortunately, the instructions at iTunes Support were helpless because during the important backup for resetting all datas has been interrupted with the following window: Backup not possible , There are not enough space on the iPhone left to finish the backup.
It has never continued and since then all data has been erased. I would be incredibly glad if anybody could give me at least a tip to do something.
Info:
iPhone 4, iOS 5.1.1
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Apr 23, 2012
i am stuck in a tricky situation and would things first i know this is quite a frequently asked question as i have done a bit of searching on the net about it however could not not find anything that totaly matches myproblem, i have recently purchased a brand new laptop which runs windows 7 compared to my old desktop which ran XP, i have tried syncing all of my iphone 4s contents onto my new laptop's itunes library including everything not just music or videos and i got the infamous pop up "The iphone is synced with another Itunes library. Do you want to erase this iphone and sync with this Itunes library" the problem is that my original itunes library does not exist no more as my desktop was completly wiped and had XP redownloaded onto it again because it had a virus, which also wiped all of my hard drive so i cant even get everything i backed up off of my phone from it, i have managed to sign in to the itunes store and allowed my laptop to work with itunes,i have also transferred my purchases from my phone to my new itunes library but this only includes my apps and obviously not my contacts and photos and everything, i still get the pop up if i go to sync my apps from my library anyway, is there any way i can delete my original itunes library without it even existing anymore so that i can just start afresh and sync everything i have on my phone now directly to my new itunes library? or do i need to purchase this iphone rip/backup/store software that everyone goes on about or something? to be honest its really annoying my now as i just want to be able to sync everything like how i used to,
Info:
iPhone 4S, iOS 5.1
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May 2, 2012
it is possible to transfer your music library from a 1st gen Ipod touch to your itunes library on a Mac book pro. I have alomost 3000 songs as well as playlists on my Ipod and cant find anyway to transfer theses to my itunes library, meaning i can't add them to my 4s.
Info:
iPod touch, Mac OS X (10.7.3)
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May 29, 2012
Can I see the information that itunes backed up from my iphone?
Info:iPhone 3G
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Jun 5, 2012
I backed up my iphone before getting a new one but when I connect it to iTunes the back up does not show. Is there any other way to get the back up?
Info:
iPhone 4S, iOS 5.1.1
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Mar 21, 2012
I took my phone into apple today as it was broken, I was still under warrenty so knew i would be given a new handset so ensured i backed all my pictures and contacts on itunes. I have got home and spent all night trying to put everything back onto my new phone, but my pictures and contacts don't seem to be there. Instead it added all the pictures off my laptop and not from my previous handset
I'm not bothered about my contacts but there are some pictures that i would be really upset to lose of my nephew.
Info:
iPhone 4
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May 21, 2012
I backed up my phone thro Itunes as it wanted me to upgrade to os 5.1.1 followed instructions and it backed up with it's own password (god knows from where) so now it asks me for a password that I dont know. Its eaten my contacts and I cant get them back. I have tried putting in my itunes password , I have tried putting in my laptop password , no joy on any of them.
Info:
iPhone 3GS, windows 7
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May 23, 2012
I backed up my iphone this evening just before it crashed. I just purchased a new iphone 4 and I cannot locate where to go in itune to download all my contact, photos, app, music into my new phone.
Info:
iPhone 4S, Windows XP, itunes
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Jun 17, 2012
I use an app to record medical data. Is that data backed up when I sync to ITunes.
Info:
iPhone 3GS, iOS 5.1.1
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Mar 28, 2012
I dropped my phone maybe 6 inches off the floor, I have just been on the phone to orange for an hour or so and he was very helpful but i never did a back up on itunes so hey ho. I started saving the numbers i knew which the phone allowed but 5 minutes later my contacts list was empty again. Is there something that has broken internally when i dropped it?
Info:
iPhone 4, iOS 5.0.1
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Dec 9, 2014
I wanted to recover some lost contacts but the computer was not showing a way to back up the phone prior to restoring it. I had not backed up my recent pictures. Are they somewhere still on my phone?
Info:
iPhone 6, iOS 8.0.2
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Jun 1, 2012
My husband and I bought a new iMac. He plugged in his iPhone first and named it and downloaded his photos. I plugged mine in and somehow by accident backed it up as if it was his phone, and now my phone is exactly like his...any way to reverse this??
Info:
iPhone 4, Mac OS X (10.7.4)
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May 6, 2012
Since latest verion of iTunes was updated my iPhone 4s is having a lot of difficulty in recognising iTunes.
Info:
iPhone 4S, iOS 5.0.1
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Apr 28, 2012
The hard drive of my computer recently died and with all my itune music library as well as my custom ringtones with it. I have now recreate all my custom ringtones and put them into a folder call Tones on my desktop. However, I cannot add the folder back into the itune library even after going through the itune add folder function on itune 10.6. Is this a known problem for the itune 10.6? The old itune on my dead hard drive has a folder called tones under the library. The itune 10.6 does not have that folder.
Info:
iPhone 4S, iOS 5.1
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May 7, 2012
Can I get the music from my itunes library (ie, those songs I've copied into the library from my CDs, not purchased on itunes) onto my iphone, either via icloud or directly onto my device?
Info:
iPhone 4S, iOS 5.1
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May 16, 2012
I was given an old I phone 3g.I want to use it as an ipod for music only.I followed Allen Sampson's instructions on wiping the content from the phone, but then when I went to my itunes music library and synced, nothing came on to the phone. How do I get my music from my computer on to this phone?
Info:
iPhone 3G
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Jun 18, 2012
I want to be able to put some songs from my computer at home onto my iphone, however my iphone is usually synced with my laptop that I use for school, is it possible to sync some songs without erasing everything?
Info:
iPhone 4, iOS 5.1.1
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Jun 19, 2012
I orginally plug my iphone into my laptop the first time this has now gone wrong so I have plugged it into my main computer tonight to sync some more music but it will not appear in the side bar of itunes library
Info:
iPhone 4S
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Jun 21, 2012
I don't know how to get pictures from my phone to my computer through iTunes..
Info:
iPhone 3GS, Windows XP
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Jun 22, 2012
how do i take my itunes music librarfy and put songs onto my phone?
Info:
iPhone 3GS, iOS 4.1
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Jun 22, 2012
I have 2 iphones, one mine and one my partners.Since we have had the two iphones I cant get the itunes library songs onto either of our phones from itunes when syncing etc. Before when it was only my iphone I had all the songs in itunes, on my iphone... What i am doing or not doing?
Info:
iPhone 3GS, iOS 5.1.1
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Jun 29, 2012
I am trying to transfer itunes library to a new iphone 4s. MacBook Air is telling me that I am not a authorized user. Where do I look to see which device is blocking me....computer or new phone?
Info:
iPhone 4S, iOS 5.1
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Jun 30, 2012
In order to free up space on my IMac, I have moved all my itunes music to a portable hard drive. I ended up deleting the itunes library folder at the same time and consequently changed my defaulted itunes to the library folder within the hard-drive (which is attached to the computer at all times).
When launching itunes from the icon on the desktop, it launches the itunes within the hard-drive.
My issue now, is that I cannot transfer any of the music purchased in my i-phone to my i-tunes as it states the phone is synced to another library.
Is asks whether I want to sync it to the new one but I gather I will lose everything currently on my phone?
First, if I do proceed to sync it will it from now on sync to this itunes library and is there any way I can attempt to save the stuff already on it? Including music I've purchased from the i-tunes store and all my contacts?
Info:
iPhone 4
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Jun 11, 2010
I have iTunes 9.2 Beta installed along with iOS 4.0. However, I have loaded up my iTunes 9.2 Beta and her library (shared) is showing even though her computer is turned off and when I click on it, it comes up with this (screen shot attached!) We both have MobileMe and iPhones. is this new?
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Mar 19, 2012
I upgraded my iPhone to iOS 5.1 recently, and reinstalled OS X this weekend, and now that I'm trying to back up the content of my iPhone on my Mac, I can't seem to find the music and photos (among other things) that are supposed to have been saved from the iPhone onto my computer. The iTunes library is empty. What should I do to actually back up the content of my iPhone. Has never happened before...
Info:
iPhone 4, Other OS, Running iOS 5, not on the list...
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