I'm using Bold 9790 and I tried to update my OS from 7.0 to 7.1. Before that, I backed my phone up. I faced the smart card error thing but i got though that. Afterwards, I tried to update the OS and the DM prompted me to back my phone up again. And I complied. But then, as it was backing up, it got stuck. How should I get over this issue?
View 1 RepliesTried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
View 9 Replies View RelatedA few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
View 6 Replies View RelatedI'm unable to update the software of my BlackBerry 9900. It gets stuck in the middle, noticeably when it creates the back up of SMS.
View 1 Replies View RelatedI have an HTC One M9 (AT&T) which is stock and unrooted. Apparently a failed 5.1 update while traveling abroad has caused my phone to get stuck in recovery mode. Rebooting the phone or powering down simply brings the phone back to recovery. I am hoping there might be a way to update a stock ROM or force an OTA update without losing any of the internal data on the phone. Alternatively I was hoping I could pull the photos from the phone before wiping or returning the phone.
My only options on this screen are to: reboot system now; apply update from ADB; wipe data/factory reset; wipe cache partition; reboot to bootloader; power down; view recovery logs; apply from phone storage; apply from sd card
I have tried all options multiple times, but I have not tried a factory reset because all of my pictures from my trip are still on the internal memory of the phone.
Unfortunately I never enabled USB debugging before the device failure, so I believe my options with ADB and “pulling” the files are limited. Nonetheless, my phone won’t communicate effectively with my PC or laptop while in recovery mode, my PC and laptop only recognize that an Android device is connected while in bootloader or download mode.
I have been told by HTC that my only option is to download and update the ROM that is available on their website to the phone, but this will erase all data on my phone.
Is there any other possible option for me that can kick my phone out of recovery mode, or extract the photos from the internal storage? Is there a different ROM or OTA update I can use that will retain my data once installed?
I was updating the phone to 5.1(i think) from 4.4(kitkat). Half way through, it says ERROR: Update Failed.
I plug it in the computer and attempt to fastboot/recovery mode/ SUS but it doesnt register under the software. (No device detected)
It is quite similar to this: [URL] ....
However, i did not unlock bootloader or do anything to void my warrenty. Will sony be able to aid me in restoring my phone? I have backed up my data on my computer so that will not be a problem.
I have shut off the phone for 2hours before attempting to SUS it, using the "Power + Volume UP" key.
Used volume down and plugged into computer to attempt to connect to fastboot/recovery.
Used volume up and plugged into computer to attempt to connect to fastboot/recovery.
Having installed the update I then went into back up and restore to restore my phone settings but it hasn't worked properly. Only about 20% of my phone book is showing and it says the SIM card is not available, none of my Apps returned and a theme I paid 1.99 for hasn't loaded properly as it's only got the wallpaper and none of the modified icons.My full contact list is still on the SIM card as I checked it in my previous phone that my Dad now has so why isn't it appearing on my phone? It's extremely inconvenient not having access to it as I don't have a back up anywhere else and most of the missing numbers are the ones I use regularly.
View 1 Replies View RelatedI have a 8900 on AT&T and i am using a iMac computer. I recently updated my desktop software and then it told me i have an update available for my 8900. I went ahead a performed a backup before and then the update started. It failed and the phone is now stuck on a the Blackberry Platform 4.2.0.108. I cant get out of it and when ever i click a app a message appears Quote:
View 4 Replies View RelatedI tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message. The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure. I keep getting the same error message. Basically, the phone never gets past "preparing to restore." I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software. This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore. This time nothing seems to be working.
Info:
iPhone 4, iOS 5.0.1
I tried to update my iPhone 6 to the latest iOS 8.1.2 via lightning cable, but it failed for some reason because of an unknown error (17).
Now my iPhone won't update, restore or reset to factory settings... it is stuck in restore mode with the iTunes logo and cable showing on the screen.
Here is the log:
2014-12-12 15:23:56.000 iTunes[1205:707]: restore library built Sep 12 2014 at 18:50:34
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: iTunes 12.0.1.26
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Software payload version: 12B440
2014-12-12 15:23:56.000 iTunes[1205:707]: iTunes: Using MobileRestore state machine
[15:24:27.5597] Successfully applied power assertion
[Code] .....
anyone here facing this problem before? after download the update and start to restart. when the phone is booting, the red triangle warning suddenly prompt out and stuck over there.
View 2 Replies View RelatedI'm using BB Bold 9900 and a Mac running on OSX 10.5.8 and downloaded the BBDS. I wanted to update my phone's OS into 7.1 and as I'am updating it get stuck on backing up social feeds then gives me a message saying "BlackBerry Desktop Software failed to backup your BlackBerry device. The device was disconnected."
View 3 Replies View RelatedMy N95 8GB reboots at the final stage of backup during settings. I have reset to factory settings but no change. My PC uses Windows 7 and I have latest software on my phone and PC. I would appreciate help please.
View 4 Replies View RelatedI don't know why, but I decided to try update my phone software using my mobile phone - will never do that again. The update is currently backing up my data, however it has been stuck on the "Social Feeds" back up - it is very annoying and nothing is happening.
How do I stop this update?? Is there anyway I can cancel this update and continue it through my PC. It is only supposed to take 2 hours to update, it has been stuck on the "social feeds" backup for 1 hour already.
When I installed my BB Desktop Manager and first plugged in my Bold 9700, it asked if I would like to update various features on my phone, to which I accepted. The update froze- I can't remember quite at which stage but I recall it was at the end stages and the stage at which it froze started with JVM. After waiting an hour or so, I disconnected my Blackberry, not knowing what to do. The screen remained black and the red light started blinking.I looked up fixes for the problem and they seemed simple- one used JL_Cmdr to do a full wipe- but I am using Windows 7 and it isn't compatible. I get a brief command prompt screen for a half second before it closes.
The second fix involved using the command prompt to get to the Loader in the AppLoader file- but I ran into another problem- when trying to open Loader.exe, I got a "The Application Loader requires the Blackberry Device Manager to be installed." Then looking up THAT fix, I downloaded a new OS and redownloaded the Desktop Manager, but am getting the same error.
I am trying to update the OS to a Blackberry Bold 9900, I downloaded the official OS version from the wepbage. and the Desktop manager starts to erase the applications but, then, it stays in the Reconnecting to JVM message.
View 1 Replies View RelatedWhile updating my phone, it got disconnected, now it wont reboot or connect to blackberry desktop support. what should I do to correct this?
View 2 Replies View RelatedIn the process of updating my blackberry bold 9930 and it is stuck on social feeds. Won't go beyond 16% progress. When I restart my phone it is automatically in this update.
View 1 Replies View RelatedMy phone has been stuck on the update screen for 6 hours and its stayed at 11%. I need my phone and have tried turning it off and taking the battery out, even plugging it into my pc, but nothing is working.
View 3 Replies View RelatedI plugged my 9790 into my PC to sync with desktop manager and was offered a software upgrade first. Desktop Manager loaded new software ok. The Device Software update started and the back up went fine. Software seemed to download ok but is now stuck during the install at 'Reconnecting to JVM'. It has been like this for hours. The screen of the 9790 shows the clock although a reminder message came up which I cancelled - now back to the clock. The text in the update window says that the device must not be disconnected during the update process as it might render it unusable.
View 2 Replies View RelatedI recently got an update that required a backup. I left my phone on over night. I woke up and discovered an App Error 603. I clicked reset, then it restarted the phone. However, it takes me back to the backup your data screen at 0%. Then an application permerssion notice comes up with Allow or Deny. I try to click either one and it freezes and goes back to the App Error 603 notice.
View 5 Replies View RelatedI decided to update my 9700 to os 6 today and it was going fine until it got to the 'Restore Progress - Blackberry Messeger 1/1 items" Its been stuck there for about a hour now! My device shows the PC & BB icons as if its connected to the PC but when I open My computer, it isn't showed there? I havent disconnected it and scared it may have corrupted.
View 3 Replies View RelatedI was updating my Blackberry Bold 9780 using Deskop Software when my computer went into sleep mode (forgot to change the settings). So when I woke it up, "app error 200" occurred on my bb screen and I had to reset it and stop the update. Now it won't turn on. I tried the battery pull but nothing changed. The progress bar on the welcome screen goes almost until its end and stops, after some time the same error screen appears.
View 1 Replies View RelatedI updated to OS 6 this afternoon and everything is completed, but it is stuck on restore progress. It has been there for 90 minutes. Is it ok to disconnect?
View 1 Replies View RelatedI got the notification on my phone telling me to update so I clicked yes, it started backing up my data (or so the screen says) but then got stuck at 11% for AGES. I tried to exit out of it or do anything but it wouldn't let me so I removed the battery, but then when it rebooted it just went back to the 'backing up your data' screen, and is now stuck at 7%. I tried removing the battery again and leaving it for a while but still no luck.
View 7 Replies View RelatedIi've tried to do a backup of my phone since upgrading to android 2.1. All seems to work fine on the phone since the upgrade execpt the backup app. When backing up it will stop during the backup and say could not backup. I've tried a scheduled backup and in the notifiction bar it says that the backup failed. I've tried going onto the m.sonyericsson/backup site to load a newer version and that doesn't work, even with the settings/application unknown sources checked off.
View 1 Replies View RelatedI have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
View 1 Replies View RelatedMy 9700 wont connect to my PC to backup or tu updare the software is keeps on saying "could not establish communication with device" it starts to work but then doesnt finish the job.i did a battery pull, restarted PC tried several times it doesnt work why?
View 8 Replies View RelatedMy HTC One keeps losing it's vibration. It'll come back sometimes then be gone again for days. I think I might have to exchange it but... I have it so customized and some paid apps too,
View 3 Replies View RelatedI have iphone4s with iOS5.1, tried to upgrade to 8.1 but forgot to take a backup. Upgrade failed and ask to do a factory resotre and the iphone only shows "connect to iTunes icon"!. How to take a backup in this case or cancel the upgrade. It is very important to backup contacts, msgs and notes.
Info:
iPhone 4S, iOS 5.1
My blackberry bold 9700 went blank. I try to reload the os software but the process wouldn't go pass device initialization. An error message appear after saying computer not able to reconnect to device during multi-stage operation.
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