BB Software :: Mobile Software Update - Stuck On Social Feeds Backup
Sep 9, 2012
I don't know why, but I decided to try update my phone software using my mobile phone - will never do that again. The update is currently backing up my data, however it has been stuck on the "Social Feeds" back up - it is very annoying and nothing is happening.
How do I stop this update?? Is there anyway I can cancel this update and continue it through my PC. It is only supposed to take 2 hours to update, it has been stuck on the "social feeds" backup for 1 hour already.
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Jul 26, 2012
I have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
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Jan 26, 2011
I cannot find any documentation of how to do this other than manually reentering all of the feeds. I cannot believe that the RSS feeds aren't backed up somewhere in the full backup file like the BBM contact list is. Does anyone know ehere the data is and how it can be backed up and restored?
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Jan 27, 2012
Last night the Icon to make the OS upgrade of my Bold 9930 appeared on my cellphone menu panel and I did it. My current SO is the 7 and it said was going to upgrade to the 7.1 version. After it downloaded the 50 Mb file, it started to Backing Up the Data and since then, 6 or 8 hours ago, it is STUCK on the Social Feeds (3%). I wish I hadn't made the stupid upgrade.My cellphone is indispensable to do my job, now I'm also STUCK. I'm trying the update with the BB connected to my Laptop using the Blackberry Device Software, but it is STUCK too.
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Jul 2, 2012
I've downloaded the new OS update this morning OTA (not on my computer), 7.1,installing on my phone and is "stuck" at Social Feeds 3%.
Have rebooted phone twice, goes straight back into the update procedure and crashes at the same point again.How do you fix this?
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May 17, 2012
My torch is frozen on Social Feeds during my update. It is only at 9%. Am I screwed and just have to wait and hope the software updates... Or is there any way to stop it? I hope I didn't just mess up my phone!
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Sep 1, 2010
Is there anyway to make the social feeds to update less. I have feeds coming in all the time. It is getting really aggervating. Also, is the anyway to make the calender appointments not show up in my social feeds window? Another thing My Tourch wiggles when it is open and to also wiggles when it is colsed. I am not sure but I think it may become a problem. Is it suppose to do this.
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Sep 4, 2012
I did an update on my BB (worst decision ever) and now it is frozen on social feeds. The overall backup progress is at 6% and will not move at all.This is my business phone and it needs to work ASAP.I'm completely annoyed (though not surprised) that this has happened. The phone will not connect to the computer so I'm basically stuck with whatever I can do via the phone. I've removed the battery three times already and the same thing happens.
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Sep 8, 2010
Is there a way to change how often Social Feeds update?I have a feeling it is killing my battery. I remember when I had a news app on my Bold.It completely destroyed my battery life since it kept checking for news updates throughout the day.
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Oct 23, 2012
I tried downloading the software update on my phone however it get's to social feeds & freezes & that is all that is left on my screen the backing up your data & i cannot get rid of this, therefore unable to use my phone.
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May 2, 2012
Following the new release of the much anticipated os 7.1 software, i downloaded it via WIFI from my 9900 device, the file downloaded fine but my problem has occured during the installation procressMy bb is attempting to "backing up your data" but freezes at abput 10% while trying to back up "social feeds". when i remove the battery it just starts the back up process again but keeps getting stuck in the same placei am unable to use my phone
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Jun 2, 2010
I deleted the Social Feeds application after installing the OS6 upgrade thinking I would not use it. I would like to try it out again, but can't find where to download the application. I've searched AppWorld, and can't find it. I upgraded via the OTA and when I plug in the BB to Mac Desktop Manager 2.0, I also don't see the option to installing.
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Jul 4, 2012
I am trying to update the software on my blackberry 9360, however upon doing so it goes to 13% backed up and then stops when it trys to back up social feeds. It has been like this for the past six hours. i am unable to access any thing on my phone
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Aug 15, 2010
i was experiencing lag with my torch and got rid of social feeds cause i thought that what was the culprit and i think it worked, ive been using the phone switching between apps and it seems like the lag is gone. anyone else not using social feeds?
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Aug 23, 2010
Can someone tell me if its possible to add ubertwitter to my social feeds? I only see bbm and FB updates but no twitter.
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Jul 11, 2012
I had scheduled a software update last night, scheduled for 2300 UK time. When I woke, I found my phone was off and the charger had come out of my phone. When turning my phone on again, it immediately started backing up software, which was fine until it began updating social feeds. Due to the fact it had not been charging all night, it was not connected to a network meaning it is currently showing 'Social Feeds 0%'. Sadly, I cannot leave this screen and so it has been trying to back up social feeds without connection for the last 6 hours.
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May 25, 2011
I have Black Berry Bold 9700, with BB OS 5, but i have updated with BB OS 6. everything works fine, and i haven't see any error.I cannot see anything in application center, when i try to update it gives me a 404 error. Now i cant find BlackBerry App World and Rss Social Feeds, did someone have this issue?
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Aug 26, 2010
So for some reason, I got rid of Social Feeds on my BB Torch. After realizing that it's pretty useful, I'd like to reload it on my phone. Is there an easy way to get this application back?
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Jul 20, 2012
i deleted social feeds on 9700 , how do i reinstall it
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May 13, 2011
I have Social Feeds installed on my Blackberry and it is integrated with Facebook. I can see posts from my friends through this App. However, when I try to post to Facebook, it gives an error. The error is "Your post was NOT sent to Facebook". The popup message appears instantly, hence I think the phone is not even attempting to make the post. I can post to Twitter and BBM, however.
[code]....
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Sep 18, 2011
3 days ago my news feeds stop loading, updated app in social, in ovi suite updated ovi social, can connect to facebook on mobile via internet all works ok, through social i can see everything else but not updated, i posted to see a current log..social app said cannot connect to feeds, yet the message had been sent to facebook, i can see it through pc?
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Aug 20, 2010
Internet - blackberry torch menu delay
i was messing around with my torch and noticed that the social feeds swiping doesn't have a delay if you swipe up top (once the top bar turns blue), this leads me to believe that 1) rim intended for the swipe delay or 2) rim didn't intend for the delay and it's fixable via os update. the video may explain it better.
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Jul 15, 2012
I have tried updating my blackberry curve 9360, this went fine until it all needed backing up. it started backing up fine until it reached social feeds where it has froze. I've taken my battery out to try restarting it but it returns to my backup straight away when I turn it back on and I cannot get off this page as it has froze.
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Feb 2, 2012
Well just wonder if there some Devs here to get any word on Motoblur/Social widget stuck. Currently there lots of tears in internets about SN-Widget and how bad/random its synching with Facebook, there also some workarounds but i would love to get an answer from any Officials.My workaround: was uninstalling the update for Social Networks app and after reboot its synched my FB stuff perfectly, but when Blur-updater(see task-manager) installed it again the widget stopped synching anything from FB.Its works also random with Twitter - actualy its shows you your status update but not the tweets you fallow.
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Nov 14, 2011
Yesterday I have added my Facebook and Linked in accounts in Social Hub. I thought it was like an app or somekind. All I saw was updates from my FB home page. I cant do anything else other than seeing all those updates. I mean I can upload any photos or videos, I understood that its not an app kind but something else. Now, how do I remove/delete those two accounts from that social hub. Couldn't see any options available? Also noticed in other forums that once if we delete that account it cannot be added again coz of SNS feed issues?
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Sep 2, 2012
I recently tried to upgrade my device and now it stays in the software upgrade white screen with social feed 0% and overall backup process 10%.
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Dec 25, 2011
I'm using Bold 9790 and I tried to update my OS from 7.0 to 7.1. Before that, I backed my phone up. I faced the smart card error thing but i got though that. Afterwards, I tried to update the OS and the DM prompted me to back my phone up again. And I complied. But then, as it was backing up, it got stuck. How should I get over this issue?
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Dec 22, 2011
Tried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
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Mar 16, 2012
A few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
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Jul 14, 2012
I'm unable to update the software of my BlackBerry 9900. It gets stuck in the middle, noticeably when it creates the back up of SMS.
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Jun 1, 2012
how can i restore old mobile backup from iCloud backup to new phone?
Info:
iPhone 4S, iOS 5.1.1
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