BB Bold :: 7.1 Update - Backing Up Data And Got Stuck At 11 Percent
Mar 21, 2012
I got the notification on my phone telling me to update so I clicked yes, it started backing up my data (or so the screen says) but then got stuck at 11% for AGES. I tried to exit out of it or do anything but it wouldn't let me so I removed the battery, but then when it rebooted it just went back to the 'backing up your data' screen, and is now stuck at 7%. I tried removing the battery again and leaving it for a while but still no luck.
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May 24, 2012
My phone has been stuck on the update screen for 6 hours and its stayed at 11%. I need my phone and have tried turning it off and taking the battery out, even plugging it into my pc, but nothing is working.
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Jul 26, 2012
I have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
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Mar 16, 2012
A few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
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Oct 7, 2012
I connected my blackberry curve 9360 to my computer via blackberry desktop software for the first time today and it asked if I wanted to update my device.
I clicked yes, then it started the first stage of updating and it has frozen backing up 'Database: Options (3 of 21 items)'
Is there a way to unfreeze it or would it be safe to eject my phone and try again?
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Jul 24, 2012
I have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.
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Jul 4, 2012
My blackberry curve 9360 has been stuck at 8% on a software update for 2 days now and I cannot do anything with it. I've tried taking the battery and sim card out and nothing happens. The radio is off and nothing is coming through...
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Jul 7, 2012
I looked at my phone there was an icon saying software update clicked on it done it all then it came up this may take a few hours so I left my phone it's now been 4 hours backing up data and is stuck on 7% for the last 2 hours what do I do? I tried asking the battery out it just goes back to the same thing and same percentage?
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Jun 30, 2012
I've left my phone for 2 hours for the software update and it's only done 15% and stays on there, I've done the alt caps key and delete key to restart the phone but now my phone is frozen.
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Oct 23, 2012
The % has not moved for over an hour now. I'm on a decent LTE connection and USB power. I'm hoping I don't have to start over, it took almost 2 hours to get that far.
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Apr 7, 2012
I have a blackberry bold 9900 on Vodafone in the UK. It asked me to run an software update warning it would take 2 hrs or more and I wouldn't be able to make phone calls etc during that time. It has sat at 9% 5 mins into the upgrade, I have now even attached it to my laptop hoping it would speed the process up. It currently has series 7 bundle 1465 and is updating to series 7 bundle 2406 (I have that from desktop). I am doing it right and it'll be ok if I leave it running overnight - it won't let me reset it so I am stuck in a loop.
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Oct 29, 2012
I loaded software updates and then went to instal. The message said it will take 2 hours before the phone can be used again. Its now 4 hours and its stuck on 8% overall backup and not moving on social feeds. I removed the battery, but every time I do that it goes back to the back up. What can I do to abort this, so that I can use the phone?
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Aug 6, 2012
I tried to download the new update via wi-fi but it has frozen on backing up data and I cannot access my phone, tried connecting to blackberry desktop but wont connect either.
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Jan 18, 2011
I've tried to update to 2.1 twice (once via PC Companion and once via SE Update Service) but have had problems with the new 2.1 after each attempt. Part of contacts list was missing even after backing up data. Font display is noticeably larger. Words on various apps are cut off. Also lost the user guides. Is it possible for me to revert back to 1.6? How to try and successfully install 2.1?
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Jan 16, 2012
So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
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Jun 1, 2012
I was updating My Blackberry Bold 9790 software from its Blackberry 7 OS to 7.1, no once the update started it notified me that I wont be able to use the phone for two hours. It started backing up my data first, it however stopped backing up data when the power in the phone went out, and didn't continue upon me putting it on charge and has been stopped the process altogether, it has been at 10% of backing up process for two days straight.
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Mar 5, 2012
My neo lost charge in very short time and when I plug in the cable of the charger it shows 85% and doesn't change. After several hours it turns on automatically and battery capacity is 85%.
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Mar 23, 2012
iPhone 4s battery stuck at 100 percent. How do I get it back to normal? Ever since the update, I am having issues with the battery. Phone shuts down while it still shows 100 percent battery life. Normally not a big deal because I don't use it all the time but lately an issue when I'm working in Manhattan and it shuts down while in the middle of conversation or emailing. I can't go around charging it every hour wondering what my battery life really is.
Info:
iPhone 4S, iOS 5.1
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May 2, 2012
I have a problem with charging my phone, no matter if via usb charger or AC-10 charger that came with the device. The problem is, charging indicator does not stop even after several hours of charging. Battery is charged at 98% or so. It happens very often, but not always.
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Apr 26, 2012
I've an iPhone 4s 64gb iOs 5.0.1 for 3 weeks now, but still can't sync it w/ iTunes at all, I've tried iTunes version 10.5.3.3 and version 10.6.1.7 but both of them stuck on backing up (step 2 of 6).
I'm using win7 64bit. Reseting the iPhone and reinstall iTunes doesn't help at all.
And when I plug the iPhone4s to the laptop the lockscreen slider (where it used to say 'slide to unlock') didn't change to 'slide to cancel sync' or something like that (if it should have been that way) but there's two arrow circling on the upper left of the screen tho.
Info:
iPhone 4S, iOS 5.0.1
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Apr 4, 2012
I have connected it to iTunes and it asks me whether I want to back it up from the date I last synced it and I said continue but it isn't putting my music, apps or videos back onto it.
Info:
iPhone 4S
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Mar 28, 2015
I have 3 utilities that monitor my battery level . Is there a way to change the Setting to 30 percent from 15 percent
Verizon Samsung Galaxy S5 Lollipop 5.0
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Jun 28, 2014
I need to factory reset my wife's Iphone 5. I followed the instructions that suggested I sync via Itunes. In the process of doing so the sync acted funny during the sync. So I repeated the process. Now my wife's phone has pictures back on it that she had uploaded to you Macbook Pro to create space on her phone. It also downloaded back to the phone all the categories she created on her Macbook Pro for her pictures.
Before I factory reset her phone I need to be confident I backed up her data correctly. Especially her contacts and most importantly her pictures.
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Aug 26, 2012
So the little square data transfer icon in the top right corner is stuck and doesn't disappear, I've tried a battery pull and turning network on/off.
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Sep 8, 2011
As soon as I bought my mini-pro I got messages saying that the software needed updating (why, its a brand new phone?) I have tried updating via the PC Compnanion but that is useless and and I get absolutely nowhere. When I queried this with Sony they said its a common problem ( ! ) and I should update the software online. They did warn that this might cause loss of data and so I should back-up the data on the phone first. When I asked them how I do this no-one bothered to reply. Is there anyone out there who can tell me how to do this as Sony aren't interested.
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Aug 29, 2014
For about a week now I've had an alert pop up on my phone stating that my "Storage Space Is Running Out". Â Today is the first chance I've been able to connect my phone to the PC. Â I'm trying to export my photos from the phone to my PC so I can clear some of the memory ... how I go about this?
Â
The second issue is that with my phone plan, I have a 1GB data limit a month and I have a widget on the home screen telling me how much I've used etc. Â The other day I got a "Data Usage" alert on my phone, which I have set to 1GB and to warn me when I'm near my limit (I've set to alert me when I have 100MG remaining).
Â
I don't want to turn mobile data off. Â I have my phone automatically connect to wifi when at home.
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May 11, 2012
Since updating my Iphone 4S to 5.1.1. I lose about 2% of battery every 5 minutes. Before I updated I could go the whole day without a charge. Now I must leave it plugged in at my desk all day. I double click the home button and close out apps when I'm done, so I have nothing running in the background.
Info:
iPhone 4S, iOS 5.1.1
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Nov 30, 2011
I tried updating my phone with pc companion and it failed. It only got 50%! Now my phone will not turn on. It won't flash with the service tool or pc companion or the flash tool from XDA! Is my phone faulty? If not what can I do?
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Nov 10, 2010
I want this update real bad. But when I set it for update finish following the instructions for backup after installing the new backup software. It moves to step 2 of 4 and then stops around 30-50% and the below message is displayed. Unable to install or start phone software update components.
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Jan 10, 2011
In the process of updating my blackberry bold 9930 and it is stuck on social feeds. Won't go beyond 16% progress. When I restart my phone it is automatically in this update.
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Nov 23, 2012
I plugged my 9790 into my PC to sync with desktop manager and was offered a software upgrade first. Desktop Manager loaded new software ok. The Device Software update started and the back up went fine. Software seemed to download ok but is now stuck during the install at 'Reconnecting to JVM'. It has been like this for hours. The screen of the 9790 shows the clock although a reminder message came up which I cancelled - now back to the clock. The text in the update window says that the device must not be disconnected during the update process as it might render it unusable.
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