BB Bold :: 9900 Stuck In Backing Up Mode?
Oct 29, 2012
I loaded software updates and then went to instal. The message said it will take 2 hours before the phone can be used again. Its now 4 hours and its stuck on 8% overall backup and not moving on social feeds. I removed the battery, but every time I do that it goes back to the back up. What can I do to abort this, so that I can use the phone?
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Mar 21, 2012
I got the notification on my phone telling me to update so I clicked yes, it started backing up my data (or so the screen says) but then got stuck at 11% for AGES. I tried to exit out of it or do anything but it wouldn't let me so I removed the battery, but then when it rebooted it just went back to the 'backing up your data' screen, and is now stuck at 7%. I tried removing the battery again and leaving it for a while but still no luck.
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Dec 29, 2011
Was chatting on my bold 9900 when all of a sudden it just reboots automatically. It stuck at around 80% of reboot on the screen and has not moved. Took the batteries and SIM out, in beginning it was rebooting fine but again stops at the same spot (at around 80%) and has not moved. What should I do?
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Oct 5, 2011
I am BB 9900 user. Last week I had an update of 7.1 OS. After installing the OS I found that when ever an update comes for any software either it is BBM or any other it gets stuck while reboot. The bar stops at about 60-70 % progress and does not go further. Every time there is an update and after it ask for reboot it hangs itself. I have to pull the battery out every time and then it boots properly.
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Dec 22, 2011
Tried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
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Jan 12, 2012
I have an issue with the Blackberry Bold 9900, I notice that the mobile network antenna goes to SOS when I set the Network mode in 3G and 2G. And its only working when I left the the network configured in 2G only. I really need the 3G network working...
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Jul 26, 2012
I have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
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Apr 7, 2012
I have a blackberry bold 9900 on Vodafone in the UK. It asked me to run an software update warning it would take 2 hrs or more and I wouldn't be able to make phone calls etc during that time. It has sat at 9% 5 mins into the upgrade, I have now even attached it to my laptop hoping it would speed the process up. It currently has series 7 bundle 1465 and is updating to series 7 bundle 2406 (I have that from desktop). I am doing it right and it'll be ok if I leave it running overnight - it won't let me reset it so I am stuck in a loop.
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Mar 16, 2012
A few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
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Oct 5, 2011
I got this Blackberry 9900 on Orange two weeks ago. I went to bed and it was fine- woke up and it was switched off. I figured the batt was dead but when tried to switch it on it would fully boot but show the home screen. I security wiped yesterday because of a problem with App world. Now it only works in safe mode.
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Apr 26, 2012
I've an iPhone 4s 64gb iOs 5.0.1 for 3 weeks now, but still can't sync it w/ iTunes at all, I've tried iTunes version 10.5.3.3 and version 10.6.1.7 but both of them stuck on backing up (step 2 of 6).
I'm using win7 64bit. Reseting the iPhone and reinstall iTunes doesn't help at all.
And when I plug the iPhone4s to the laptop the lockscreen slider (where it used to say 'slide to unlock') didn't change to 'slide to cancel sync' or something like that (if it should have been that way) but there's two arrow circling on the upper left of the screen tho.
Info:
iPhone 4S, iOS 5.0.1
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Jul 14, 2012
I'm unable to update the software of my BlackBerry 9900. It gets stuck in the middle, noticeably when it creates the back up of SMS.
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Jan 29, 2012
My bold 9900 is behaving strange. Gets stuck and sounds or tones while making or receiving calls. Then the message appears like this. Net_rim_bb_ph_app (157) error. Every time having to reboot.
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Jul 9, 2010
I have a Bold 9000 and this morning my BB Desktop manager told me that there is a new software update available and recommended (as always) it. I have started the process and as the device was about to restart it indicated software update failure and now my BB is stuck in boot mode and won't go further.What is the solution? I have recon that I will be loosing all my data on it regardless of what I am doing but right now the device won't go pass the booting screen.
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Nov 13, 2011
My blackberry is stuck in headset mode, I cannot switch to handset mode through options
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Feb 14, 2012
Previous to upgrading to 7.1 my device would only go into charging mode when plugged in. Now when I plug it into my computer my SD card gets mounted. Is there a way to turn this off?
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Apr 25, 2011
If I use the holster that came with my 9930, it goes into sleep mode like it is supposed to, but I don't like that holster. It's too difficult to remove the BB from those holsters, when you grab it to slide it out, you also push the volume up key.I prefer the face-in spring loaded belt holster like I used with my Bold 9650. I am using ones designed for the Bold 9000 and they fit, but the holster sleep mode doesn't work. I tested the holsters with an old 9000 and they do work correctly, but no luck with the 9930 - as if the magnets are in a different location.
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Oct 7, 2012
I connected my blackberry curve 9360 to my computer via blackberry desktop software for the first time today and it asked if I wanted to update my device.
I clicked yes, then it started the first stage of updating and it has frozen backing up 'Database: Options (3 of 21 items)'
Is there a way to unfreeze it or would it be safe to eject my phone and try again?
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Jan 6, 2012
I was updating my Blackberry Bold 9780 using Deskop Software when my computer went into sleep mode (forgot to change the settings). So when I woke it up, "app error 200" occurred on my bb screen and I had to reset it and stop the update. Now it won't turn on. I tried the battery pull but nothing changed. The progress bar on the welcome screen goes almost until its end and stops, after some time the same error screen appears.
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Apr 13, 2012
Each time I try to back up my Bold 9900 it takes forever and sometimes back up is completed with errors. I guess I'm doing something wrong. I upgraded to software 7.1 and I'm using Desktop software 7.0 now. It is the back up of RMS Databases record that takes a whole day to complete.
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Jan 29, 2010
I have a BOLD 9000 that I've had for somewhat over a year now. I simply use BIS through my carrier (Rogers Wireless) and have configured 3 email accounts (One @rogers.blackberry.net, and 2 POP based)
One of the POP accounts I have desktop access to as well through Outlook so I have an ongoing history of email messages for that account. The other POP account I don't have web access for and there are some very old emails in this account database on the BB that I've collected.
I know you can use the Desktop Mgr to backup selected databases, however, once the emails "Messages" database is backed up, is there a way to view these emails on my desktop? The file format seems proprietary to BlackBerry tho. There's no way I can import this into a Personal Information Manager (PIM) to view the backed up messages for archiving and revisiting is there?
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Aug 11, 2012
I have a Blackberry Bold 9790, the touch screen has recently stopped working and so i phoned my service provider where i got the handset from and they told me to back up and factory reset my phone. this did not work so i have just phoned my service provider again and they are sending me a new handset out tomorrow. he told me to back up my phone again and return the handset to the courier. i have plugged my blackberry into my computer to back everything up and it gets to smart card options 1 of 1 and doesn't move. it then tells me there is a problem with backing up my handset.
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Jun 29, 2012
I am facing a problem when trying to make a backup for my Bold 9900, as it reach the point "backing up Smart Card Options", it just freeze and don't want to complete for more than an hour, I have been facing this problem for months?
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Jun 15, 2010
I am selling my bold 9700 and want to back up everything contacts/calendar/messages etc.whats the best way to do this and then upload back on to the 9000?Also i purchased a theme via app world for the 9700 is there a way i can bring this theme to the 9000?
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Jan 27, 2012
I think i have my contacts registered to two emails. Half on one, and half on another. How can I make them all on one?
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Nov 6, 2010
I have a Blackberry bold 9650
V5.0.0.975
Running DM 6.0.0.43
Everytime the device backs up it goes all they through and at the end it gives the error message: "There was an error backing up. There could have been a problem with the device or connection during the backup. Verify that the device is turned on and connected."
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Dec 3, 2015
I downloaded all the necessary tools and followed the steps in that tutorial and I'm now at the step where you have to put the phone into download mode. It's now just sitting here doing nothing -- stuck at 0 % for the past several minutes. After scratching my head I realized that I needed to install the LG G4 drivers on my laptop (Verizon version). It was never mentioned anywhere in the tutorial when the drivers needed to be installed so I didn't know. Anyways, I did that, rebooted my laptop and tried it again. NOTTA. Download mode, still stuck at 0% and phone isn't doing anything at all.
The tutorial says I need to save the 4.6 GB image file in the root of the internal SD card for this work correctly. I'm pretty sure i have the image in the correct location.Just before I started all this rooting business, the phone was nagging me about an "update" so of course I took the update *derp*. (bad move) Before: V98611A. Now it's at 13B
Do I need to find a new image? If that's the case, I'd much prefer to revert back to 11A if possible. I'm new to modding/rooting so I didn't think that the image I downloaded would be incompatible with my new phone post update status.Really irked that I applied that update before rooting because now it seems i night need to find an image specifically for the 13B version.
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Jul 14, 2013
My phone gets stuck in headset mode whenever I plug in my earphones. I unplug the earphones and the headset icon is still at the top. Tried reinserting the headphones and pulling out and still doesn't disappear. No sound will play through my speakers when the icon is there. The only way to turn it off it seems if when I restart the phone. It happens to this on different types of earphones too. I can't listen to music anymore without having to restart my phone afterwards
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Apr 5, 2012
i was charging my phone via usb through my laptop and it suddenly went into white/grey screen with weird screen and so i pressed the home + power and went into recovery mode (itunes + usb logo). i tried to restore it and i keep on getting error 1600. after a few hours, the screen just went black and whenever i press home + power button, nothing happens. i went to a repair shop and a guy "shocked" the battery and there it went back to recovery mode. i tried to restore it again on dfu mode and still getting error 1600.
if i try it on restore mode, i will get error 21. what i did is i plug in the device, put it on recovery mode and then put it in dfu then restore and still error 1600 ---- googleed and Internetd so,me videos until i saw a video to change the host file and downloaded it and then boom --- it was fixed! while i was fixing my newly repaired iphone 4 version 5.1 -- all of a sudden it went to restarted then went into recovery mode. after a few hours again, it went to dfu mode and i went to the repair shop to shock the battery but that didn't work until now. i can't get my phone to restore mode even if i press the home + power button. stuck on dfu mode.i have a saved shsh for 5.0.1 and 5.1 -- so i built a custom firmware with snowbreeze and ifaith but i keep on getting error 3014, 1600, 1601, 1608 on restoring it.
info:
iphone 4, ios 5.1
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Jun 4, 2014
iPhone 5s stuck in sos mode...
Info:
iPhone 5s, iOS 7.1.1, stuck in sos mode
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