BB Bold :: 9900 Stuck On Software Updates For 7 Hours At 9 Percent
Apr 7, 2012
I have a blackberry bold 9900 on Vodafone in the UK. It asked me to run an software update warning it would take 2 hrs or more and I wouldn't be able to make phone calls etc during that time. It has sat at 9% 5 mins into the upgrade, I have now even attached it to my laptop hoping it would speed the process up. It currently has series 7 bundle 1465 and is updating to series 7 bundle 2406 (I have that from desktop). I am doing it right and it'll be ok if I leave it running overnight - it won't let me reset it so I am stuck in a loop.
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Jul 26, 2012
I have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
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Mar 16, 2012
A few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
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Jun 30, 2012
I've left my phone for 2 hours for the software update and it's only done 15% and stays on there, I've done the alt caps key and delete key to restart the phone but now my phone is frozen.
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May 2, 2012
I have a problem with charging my phone, no matter if via usb charger or AC-10 charger that came with the device. The problem is, charging indicator does not stop even after several hours of charging. Battery is charged at 98% or so. It happens very often, but not always.
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Oct 18, 2011
I had a Blackberry bold 9900 which suffered an irrecoverable crash in December last year. Orange sent me a replacement. Last night, I went to get my phone and tried switching it on with the button at the top. It didn't come on. The phone would only reboot to 70%. I read on a forum to remove the battery and sim card and reinsert. The phone does not come on at all now. I've tried charging with/without battery, with/without sim card. I've tried everything on the internet. all my contacts are on the phone, I assumed this would be safe as it was supposed to do a regular back up. Is there a fix for the phone, if not, how do I access these backups that the phone was doing?
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Jan 15, 2012
I have a bold 9900 and as soon as the battery life hits 25% it says battery to low for radio use but as soon as I plug the charger in it fires back up to 40%..does anyone know as to how I can fix this fault? Also every now and again the phone freezes and then a bit background appears with error in the middle of the screen?
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May 24, 2012
My phone has been stuck on the update screen for 6 hours and its stayed at 11%. I need my phone and have tried turning it off and taking the battery out, even plugging it into my pc, but nothing is working.
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Mar 21, 2012
I got the notification on my phone telling me to update so I clicked yes, it started backing up my data (or so the screen says) but then got stuck at 11% for AGES. I tried to exit out of it or do anything but it wouldn't let me so I removed the battery, but then when it rebooted it just went back to the 'backing up your data' screen, and is now stuck at 7%. I tried removing the battery again and leaving it for a while but still no luck.
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Jan 16, 2012
So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
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Jun 24, 2012
Back up runs normally until reaches SMART CARD OPTIONS, then it last up to 3 hours to finish the backup process.
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Sep 8, 2014
My 1020 went from 100 percent charged to zero last night in three hours while in stand my mode. All apps that run in the background are blocked What could have happen?
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Aug 25, 2012
I have a problem with my htc explorer. I plugged in the charger when battery was empty. Its 8 hour pass still battery is not fully charged. Its now 80%.
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Aug 30, 2011
I have a new 9900, having been on a 9000 previously. The weekly calendar view in the 9000 showed the full day but in the 9900 it only shows 5 hours, so I need to scroll up and down to see spare slots in each day. I know there is an agenda view as well, but if I prefer the weekly view does anyone know if it is possible to show more hours? Changing font size for just the calendar view, maybe? Or another setting I haven't noticed?
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Jul 5, 2012
When I try and do Iphone updates for my phone and plug it into Itunes it says it will take 4 hours? That seems a little longer than expected?
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Dec 29, 2011
Was chatting on my bold 9900 when all of a sudden it just reboots automatically. It stuck at around 80% of reboot on the screen and has not moved. Took the batteries and SIM out, in beginning it was rebooting fine but again stops at the same spot (at around 80%) and has not moved. What should I do?
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Oct 5, 2011
I am BB 9900 user. Last week I had an update of 7.1 OS. After installing the OS I found that when ever an update comes for any software either it is BBM or any other it gets stuck while reboot. The bar stops at about 60-70 % progress and does not go further. Every time there is an update and after it ask for reboot it hangs itself. I have to pull the battery out every time and then it boots properly.
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Jul 24, 2012
I have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.
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Mar 5, 2012
My neo lost charge in very short time and when I plug in the cable of the charger it shows 85% and doesn't change. After several hours it turns on automatically and battery capacity is 85%.
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Oct 29, 2012
I loaded software updates and then went to instal. The message said it will take 2 hours before the phone can be used again. Its now 4 hours and its stuck on 8% overall backup and not moving on social feeds. I removed the battery, but every time I do that it goes back to the back up. What can I do to abort this, so that I can use the phone?
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Dec 22, 2011
Tried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
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Mar 23, 2012
iPhone 4s battery stuck at 100 percent. How do I get it back to normal? Ever since the update, I am having issues with the battery. Phone shuts down while it still shows 100 percent battery life. Normally not a big deal because I don't use it all the time but lately an issue when I'm working in Manhattan and it shuts down while in the middle of conversation or emailing. I can't go around charging it every hour wondering what my battery life really is.
Info:
iPhone 4S, iOS 5.1
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Jul 4, 2012
My blackberry curve 9360 has been stuck at 8% on a software update for 2 days now and I cannot do anything with it. I've tried taking the battery and sim card out and nothing happens. The radio is off and nothing is coming through...
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Jul 7, 2012
I looked at my phone there was an icon saying software update clicked on it done it all then it came up this may take a few hours so I left my phone it's now been 4 hours backing up data and is stuck on 7% for the last 2 hours what do I do? I tried asking the battery out it just goes back to the same thing and same percentage?
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Oct 23, 2012
The % has not moved for over an hour now. I'm on a decent LTE connection and USB power. I'm hoping I don't have to start over, it took almost 2 hours to get that far.
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Oct 23, 2011
I just bought a BlackBerry 9900. I've setup a new email and it is working fine... But often, the handphone always go back to the email setting up screen. It will often go back "checking for updates" & "connecting to email settings"... Even when I'm texting or calling, it keep appearing.
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Jul 14, 2012
I'm unable to update the software of my BlackBerry 9900. It gets stuck in the middle, noticeably when it creates the back up of SMS.
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Jan 29, 2012
My bold 9900 is behaving strange. Gets stuck and sounds or tones while making or receiving calls. Then the message appears like this. Net_rim_bb_ph_app (157) error. Every time having to reboot.
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Mar 28, 2015
I have 3 utilities that monitor my battery level . Is there a way to change the Setting to 30 percent from 15 percent
Verizon Samsung Galaxy S5 Lollipop 5.0
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Nov 9, 2011
I just exchanged my bold 9900. The store gave me the white one because black was out of stock. The phone has firmware version 7.0.0.296. It says no new updates found when i use the desktop manager or blackberry.com/update. Its a generic 9900. on my old black one i found a new software update. Is there something wrong or are firmware different for the white model?
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Jun 23, 2012
I'm having problem updating my 9900 to a v 7.1. Through Desktop or wireless, I can't. I can help friends update but I can bo mine. I'm geting discurage or the Blackberry I love.
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