BB Torch :: 9010 Software Update Stuck At 15 Percent For 2 Hours
Jun 30, 2012
I've left my phone for 2 hours for the software update and it's only done 15% and stays on there, I've done the alt caps key and delete key to restart the phone but now my phone is frozen.
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Jul 24, 2012
I have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.
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Apr 7, 2012
I have a blackberry bold 9900 on Vodafone in the UK. It asked me to run an software update warning it would take 2 hrs or more and I wouldn't be able to make phone calls etc during that time. It has sat at 9% 5 mins into the upgrade, I have now even attached it to my laptop hoping it would speed the process up. It currently has series 7 bundle 1465 and is updating to series 7 bundle 2406 (I have that from desktop). I am doing it right and it'll be ok if I leave it running overnight - it won't let me reset it so I am stuck in a loop.
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May 2, 2012
I have a problem with charging my phone, no matter if via usb charger or AC-10 charger that came with the device. The problem is, charging indicator does not stop even after several hours of charging. Battery is charged at 98% or so. It happens very often, but not always.
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May 24, 2012
My phone has been stuck on the update screen for 6 hours and its stayed at 11%. I need my phone and have tried turning it off and taking the battery out, even plugging it into my pc, but nothing is working.
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Mar 21, 2012
I got the notification on my phone telling me to update so I clicked yes, it started backing up my data (or so the screen says) but then got stuck at 11% for AGES. I tried to exit out of it or do anything but it wouldn't let me so I removed the battery, but then when it rebooted it just went back to the 'backing up your data' screen, and is now stuck at 7%. I tried removing the battery again and leaving it for a while but still no luck.
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Jul 4, 2012
My blackberry curve 9360 has been stuck at 8% on a software update for 2 days now and I cannot do anything with it. I've tried taking the battery and sim card out and nothing happens. The radio is off and nothing is coming through...
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Jul 26, 2012
I have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
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Jul 7, 2012
I looked at my phone there was an icon saying software update clicked on it done it all then it came up this may take a few hours so I left my phone it's now been 4 hours backing up data and is stuck on 7% for the last 2 hours what do I do? I tried asking the battery out it just goes back to the same thing and same percentage?
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Mar 16, 2012
A few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
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Oct 23, 2012
The % has not moved for over an hour now. I'm on a decent LTE connection and USB power. I'm hoping I don't have to start over, it took almost 2 hours to get that far.
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Dec 24, 2015
I'm experiencing troubles with my new Lumia 950. During migration, a few apps installed, but still about 50 are pending and the download is stuck. Downloading the OS update is also stuck at 0%. The internet access is fine, I can browse web through IE.
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Sep 8, 2014
My 1020 went from 100 percent charged to zero last night in three hours while in stand my mode. All apps that run in the background are blocked What could have happen?
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Aug 25, 2012
I have a problem with my htc explorer. I plugged in the charger when battery was empty. Its 8 hour pass still battery is not fully charged. Its now 80%.
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Mar 22, 2012
I started the update from OS 7 to OS 7.1 on my 9810 at around 17:00 yesterday. I am writing this 14 hours later and the device is currently "Linking Java". It took 1+ hours to download the 47MB OS to the phone using Wifi (not cell) only.
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Mar 5, 2012
My neo lost charge in very short time and when I plug in the cable of the charger it shows 85% and doesn't change. After several hours it turns on automatically and battery capacity is 85%.
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Mar 23, 2012
iPhone 4s battery stuck at 100 percent. How do I get it back to normal? Ever since the update, I am having issues with the battery. Phone shuts down while it still shows 100 percent battery life. Normally not a big deal because I don't use it all the time but lately an issue when I'm working in Manhattan and it shuts down while in the middle of conversation or emailing. I can't go around charging it every hour wondering what my battery life really is.
Info:
iPhone 4S, iOS 5.1
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Mar 28, 2015
I have 3 utilities that monitor my battery level . Is there a way to change the Setting to 30 percent from 15 percent
Verizon Samsung Galaxy S5 Lollipop 5.0
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Jan 25, 2012
I've bought an new bb device now i am updating everything and it's getting stuck during update wat to do? Following is currently standing on screen for half an hour now
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Jul 14, 2011
I connected it to my computer and the desktop software came up and synced the phone and then said that there was a device software update. I clicked to let it update and everything seemed to be fine until it got to right near the end, where it's been stuck for over three hours. I don't want to disconnect my phone, but I also don't have any clue what to do. Can anyone give me some advice?
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Apr 7, 2012
I have a blackberry 9860 torch and its stuck on 18% on the software update, ive took the battery out twice , there no differnce and my blackberry desktop wont pick it up
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Apr 24, 2012
My Blackberry Torch 9860 is stuck on a software update. It gets to 10% of overall backup process and then just stops.
I cannot get into anything or use the phone. I have pulled the battery out and it goes back to the same thing.
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Jul 1, 2014
so this morning i updated my iphone 4s to ios7.1.3 and halfway through the progress bar it got stuck. It has been stuck for about 4 hours now. I have been waiting and hoping the battery runs out, but it hasn't and it's still stuck with the apple logo on top and 35% filled progress bar below the logo. What do i do? And i have tried holding the sleep button and home button together too. My sleep button is not exactly working.
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Aug 10, 2012
I had notice that it was time for my Torch 9850 to update its software, so I clicked Software Update and began. Last time, my phone went blank and multiple issues occurred. But, it started backing up data around 7 am. But, since then the percentage has stayed at 8%! That was over 6 hrs ago! And its not like its frozen cause if I put the charger in the battery amount and the little lightning bolt comes up as usual. Is the backing up suppose to take this long or is there something really wrong with my phone?
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May 11, 2012
my torch has started a wirless update but when getting through back up freezes between 8 an 20 % . Have noticed in forum that this is known but for a computer update you just take out this as a back up option but on a wireless update the phone is stuck if I do a battery pull and put itback after few mins it starts again and tries to update is there anyway to cancel update or solve this. tried pluggin into pc but doesnt do anything different.
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Aug 20, 2011
I got a new blackberry pearl and connected it for the first time to the laptop, it said there were upgrades available so I clicked yes and now I am very sorry. 3 hours have passed and it is stuck on "Back up third party applications". What can I do? I don't want to disconnect the phone in case it damages it. The phone itself is actually working, making and receiving calls and all the apps and info are still ok, just terrified to disconnect incase it dies.
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May 11, 2012
Since updating my Iphone 4S to 5.1.1. I lose about 2% of battery every 5 minutes. Before I updated I could go the whole day without a charge. Now I must leave it plugged in at my desk all day. I double click the home button and close out apps when I'm done, so I have nothing running in the background.
Info:
iPhone 4S, iOS 5.1.1
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Nov 30, 2011
I tried updating my phone with pc companion and it failed. It only got 50%! Now my phone will not turn on. It won't flash with the service tool or pc companion or the flash tool from XDA! Is my phone faulty? If not what can I do?
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Nov 10, 2010
I want this update real bad. But when I set it for update finish following the instructions for backup after installing the new backup software. It moves to step 2 of 4 and then stops around 30-50% and the below message is displayed. Unable to install or start phone software update components.
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Jan 16, 2012
So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
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Jun 1, 2012
I was updating My Blackberry Bold 9790 software from its Blackberry 7 OS to 7.1, no once the update started it notified me that I wont be able to use the phone for two hours. It started backing up my data first, it however stopped backing up data when the power in the phone went out, and didn't continue upon me putting it on charge and has been stopped the process altogether, it has been at 10% of backing up process for two days straight.
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