BB Torch :: 9850 Stuck At Same Percentage During Software Update
Aug 10, 2012
I had notice that it was time for my Torch 9850 to update its software, so I clicked Software Update and began. Last time, my phone went blank and multiple issues occurred. But, it started backing up data around 7 am. But, since then the percentage has stayed at 8%! That was over 6 hrs ago! And its not like its frozen cause if I put the charger in the battery amount and the little lightning bolt comes up as usual. Is the backing up suppose to take this long or is there something really wrong with my phone?
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Nov 21, 2012
My Blackberry 9850 wont turn on, it is stuck at a point wile booting up and it wont pass that spot. Even when i remove the battery it stuck at the exact same point and it wont go any further i dont know what else to do i have done everything that i can do to get it to start up..
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Jun 11, 2012
Given that problems are routinely experienced doing any BlackBerry device or desktop manager updates, has anyone installed this update and if so, has it created problems? And if there are problems, what are they?
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Nov 25, 2012
I updated my blackberry last Wednesday with the latest OS (7.1), and since then, my phone won't hold a charge. I started noticing it on Thursday, and it's progressively gotten worse.A full charge will last only about 4 hours.I've changed the battery out for a new one, but to no avail. The phone won't hold a charge.It will, however, still charge with either battery (the old and the new), and after it's charged (after being totally dead) it will turn on, andit will connect to Blackberry desktop software.
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Jun 15, 2015
I have my phone charging but it's been showing 93% for quite awhile! It's stuck on 93% so how do i fix?
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Jan 8, 2016
I'm having a very frustrated issue with my Nexus 5 d820. The battery indicator suddenly started to stuck -for days- on random numbers like 93%, 88% but most of the time it's stuck on 100%. It does recognizes that I'm charging, but the values aren't changing.
Things I've tried:
Complete drain, complete charge.
Replacing the Battery.
Wipe to Factory / Wipe Cache
Install a brand new rom using fastboot
Install TWRP, Root
Replace the kernel to elementalx
What else can it be? is there an hardware part which is in charge of the battery indicator which I can replace?
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May 22, 2012
My phone keeps rebooting itself, and the percentage in the top right corner will not move. It stays 100% regardless of the battery life I used.
Info:
iPhone 4S, iOS 5.1.1
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Jan 25, 2012
I've bought an new bb device now i am updating everything and it's getting stuck during update wat to do? Following is currently standing on screen for half an hour now
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Jul 14, 2011
I connected it to my computer and the desktop software came up and synced the phone and then said that there was a device software update. I clicked to let it update and everything seemed to be fine until it got to right near the end, where it's been stuck for over three hours. I don't want to disconnect my phone, but I also don't have any clue what to do. Can anyone give me some advice?
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May 30, 2010
I have the new Torch 9850 and the other day it died I had it unplugged all night and in the morning it was needing charged and i pushed one button and it started to come on but died so I then plugged it in and all i got was a red LED light and I could not get it to come on at all even after letting it charge for awhile and now I have nothing at all not even the LED light
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Oct 10, 2011
Ok, totally frustrated- I traded storm for torch 9850 and lost my mobile checkbook app. i was told to uninstall then reinstall. wont work. I tried to rebuy, doesnt work. I get purchase error ID 30220. contacted mobateck
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Apr 7, 2012
I have a blackberry 9860 torch and its stuck on 18% on the software update, ive took the battery out twice , there no differnce and my blackberry desktop wont pick it up
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Jul 24, 2012
I have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.
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Apr 24, 2012
My Blackberry Torch 9860 is stuck on a software update. It gets to 10% of overall backup process and then just stops.
I cannot get into anything or use the phone. I have pulled the battery out and it goes back to the same thing.
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Oct 20, 2011
When I first set up the phone, I got them fine, but after a few days they stopped coming in. I learned to re-register the phone on the network with the Host Router Table. After I do that, the messages pour in. Sadly, I have to do this at least once a day, sometimes twice, which is ridiculous since my Tour worked perfectly on the same US Cellular network only a few months ago."Registration message queued. It will be sent once data coverage is available."
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Feb 14, 2012
I have just purchase a US Cellular Blackberry Torch 9850 but in my city they have not coverage so I went to a AT&T store to activate it, as the phone accept GSM networks but the phone does not accept any sim, at the top appears "Insert SIM card"They tryed to unlock the phone but it does not accept SIMS Does US Cellular use any kind of protection?
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Jan 4, 2011
Where I can find the % symbol on a blackberry torch. Pressing the "sym" button brings up the symbol screen, both pages do not have the % symbol. I'm on v6.0.0.246 (bundle 695, platform 6.4.0.105) on the Rogers Network.
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May 11, 2012
my torch has started a wirless update but when getting through back up freezes between 8 an 20 % . Have noticed in forum that this is known but for a computer update you just take out this as a back up option but on a wireless update the phone is stuck if I do a battery pull and put itback after few mins it starts again and tries to update is there anyway to cancel update or solve this. tried pluggin into pc but doesnt do anything different.
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Sep 3, 2012
I have a slight problem with my Blackberry 9850,(everything else works ie BBM ok, Internet ok, SMS/MMS ok, incoming and otgoing calls ok, but i cant set up emails it keep asking me to register my device via ---> Options----> Advance options------>host routing table and register.....
I have tried the solution above, i get a text mesg/ SMS message saying your device has been registered with the network.....but when i go back to email set up , i get the same message again to register via the routing table.
My handset was originally a verizon wireless handset, i'm now using it on O2 (UK) , I've had O2 trying to sort this issue out for more than a week now to no avail.They have check my IMEI/ PIN which turned out to be all ok.
Service books are all in order, routing table has about 60 entries(O2 uk seem to think thats normal).
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Dec 5, 2011
A couple of days ago my blackberry torch 9850 shut off randomly during the day and since then has been so slow that it takes(I timed it) 45 seconds to open an e-mail message. I've tried taking the battery out, I've reset it a few times and I'm working on reinstalling the operating system.
I've read a bunch of forums and most places say that I have to do an operating system reinstall every few months because THIS IS A FEATURE OF THIS PHONE? Is there a permanent fix for this or do I have to switch back to my android?
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Apr 3, 2012
how do i hide pictures on my torch 9850
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Jul 20, 2011
I know there has been much talk of this, just wondering if it has come to fruition or anyone knows if it's coming soon.
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Feb 8, 2012
I recently moved over to tmobile from sprint with my device and the voice and normal texting work fine. BUt I cannot get on app world or bbm because it wont connect to blackberry service and I am paying for it. what can I do to trouble shoot my phone and get bbm and app world working.
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Aug 17, 2011
1. When I use BB Desktop software to transfer data between phones and whatever else, do I lose the apps, icons, etc that came with the new phone? 2. At the same time I received the new Torch I want to break with my company's enterprise server. However when I moved data it also moved the company's email account over also. In the new 9850, how can I break from the enterprise server and delete that email account on the new phone?
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Apr 29, 2010
Reboot froze last night, removed battery umteen times will not fix. BB RIM support spent 5 hrs today went to tier 2 and they could not get phone to load correctly. Reboot still freezes 3/4 of the way through.
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Oct 7, 2011
How does one turn the "Ringer" ON on the Torch 9850?
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Jan 8, 2012
I am not able to access BIS on my 9850 brought from ebay. Am trying to use it in Lagos, Nigeria (where I work) with Glo Telecom. When I restart the phone it shows US Cellular. On the back cover I can see Verizon Logo. My supplier says that it is fully unlocked, and I am able to make phone calls, check balance etc on the new network. The phone shows the network name (Glo ng), etc.The SIM card is the same I was using with my earlier BB (Storm) and has a BIS plan activated and was working before. But the 9850 says I dont have a data plan. I tried using SIM cards from other operators as well, it shows 3G at times and when set to 2G network, it shows "edge" in small letters.
I tried manual registration as well, but did not get any response. The Host Routing Table shows "No entries".Also cannot see any option for Internet email set-up. Only Enerprise Email activation comes up.I am able to use facebook and App World through Wi-Fi. Can Internet email service (Gmail) also be configured through Wi-Fi?I have spoken to US Cellular Customer Service. And he said that there is no issue. If I am not using their network, then the PIN might have been released by US Cellular.
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Nov 11, 2010
When updated software I lost all my purchased apps frm bbm app world niw app world has no history of any of my downloards or apps how to get this straighten out?
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Dec 2, 2012
I have a Torch 9850 that has been shutting down repeatedly. It seems to crash and I have to do a battery pull for it to restart and when it does, it shuts back off again! The phone stays on and works fine while the charger is plugged in but as soon as the charger is removed, it shuts off again.
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Jan 17, 2012
My torch 9850 reboots seemingly randomly. However, It actually seems to reboot during times of inactivity such as just lying on the table.
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Apr 21, 2011
I have had the phone app freeze on incoming calls. This is a rather fundamental problem for a brand new phone. I can't seem to find were to get the message to BB otherwise.
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