BB Torch :: Wireless Update Freezes Phone Now Stuck
May 11, 2012
my torch has started a wirless update but when getting through back up freezes between 8 an 20 % . Have noticed in forum that this is known but for a computer update you just take out this as a back up option but on a wireless update the phone is stuck if I do a battery pull and put itback after few mins it starts again and tries to update is there anyway to cancel update or solve this. tried pluggin into pc but doesnt do anything different.
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Jul 14, 2011
I connected it to my computer and the desktop software came up and synced the phone and then said that there was a device software update. I clicked to let it update and everything seemed to be fine until it got to right near the end, where it's been stuck for over three hours. I don't want to disconnect my phone, but I also don't have any clue what to do. Can anyone give me some advice?
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Jun 24, 2010
I did the erase all data on my jailbroken 3GS now its stuck on the apple logo lol sometimes with a circle showing that its busy but it freezes
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Aug 3, 2011
I tried to update from 6.0 Bundle 2342 to 6.0 Bundle 2647 and during the installation, it will update to a certain module and then freeze. An hour later, I will get a pop up that says there is a problem with my internet connection and the options to retry or cancel. I hit retry and the update will run a little further, then freeze again. At this point it's been 3 hours, and I've gotten as far as 357 of 578. This is the first time I've tried to update, and I did a back up right before I attempted this update.
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May 12, 2011
updated bb app world yesterday to 2.1.1.2 and now I cannot connect app world on my wireless network. All other internet based icons surf fine.
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Dec 21, 2011
I have recently upgraded my phone to the updated OS 7.0 Bundle 2406. My touchscreen occassionally freezes and does not respond for sometimes 15 minutes at a time. I do not recall if my touchscreen used to freeze before the update. However, I have tried downgrading back to the old OS and this does not work. Very often the touch screen seems to freeze after disconnecting from the USB cable connection to the PC or the bluetooth I use in my car
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Jun 27, 2011
My torch would freeze all the time; I would get this stupid hourglass at the most inopportune moments. I wiped everything and did not even restore the phone data thinking it might cause the slowdown. Since then I only installed gMaps, Voice Search, and a weather app.
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Aug 22, 2010
I've had my torch for 5 days and all was going well until today. Phone kept turning off and freezing up. Called support and they told me to get a new phone. Has anyone else found this to be a recurring problem?
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Nov 10, 2011
My phone keeps buffering which delays/freezes all of my apps.during the last few days it has gotten much worse when on normal days its not so great. Seriously thinking of getting out of BBerry..way too many delay/freezing problems.
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May 30, 2012
everytime i try to update my phone it freezes at a certain number and will not upload! i cant use my phone now!!
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Apr 13, 2010
I have the Storm 2 9550 with Verizon.Since the latest update (v5.0.0.607), my phone freezes constantly to the point where the phone is really unusable. I spend a lot of time looking at the mini clock spinning in the middle of the screen, while I try desperately to kill my phone.I did not have this problem at all before the update.
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Dec 26, 2014
What'sApp is crashing may times after the latest update. It freezes the whole phone and then restarting it happened about 21 times tell now and finally it crashed and i can't login anymore ...
With every restart or every time i try to login it keep telling me ( WhatsApp is not responding Report , OK ) tryed to reset many times and still facing the same problem ...
So i tryed to remove the app and reinstall it, then i face that i can't reinstall it anymore. It keep telling me App not installed via Google Play or as APK file . What should I do ?
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Jan 25, 2012
I've bought an new bb device now i am updating everything and it's getting stuck during update wat to do? Following is currently standing on screen for half an hour now
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Dec 1, 2010
My Vivaz is having problems by saying I have used all the phone memory, when I haven't. I check the memory and apparently there is 33mb used by "other". There is no "other!". So I was thinking of updating my phone to wipe it and start again and see if this fixes the problem. I downloaded a newer version of the update service for my computer, turn off my phone, take out the battery, re insert the battery, hold the call button, plug the usb in and after a good while, still nothing has happened. And then the update service decided to freeze and won't let me exit so I keep having to restart my computer. What is wrong with the update service/my phone?
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Apr 12, 2012
the phone was purchased 4 months ago and regularly freezes and crashes when using it. The software also sometimes will perform the wrong function when an icon or button on the phone is pressed. I have tried updating the software to see if that would help but for the last 2 weeks I have been told that the Update Centre is overloaded and I can't download the new software.
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Apr 7, 2012
I have a blackberry 9860 torch and its stuck on 18% on the software update, ive took the battery out twice , there no differnce and my blackberry desktop wont pick it up
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Jul 24, 2012
I have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.
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Apr 24, 2012
My Blackberry Torch 9860 is stuck on a software update. It gets to 10% of overall backup process and then just stops.
I cannot get into anything or use the phone. I have pulled the battery out and it goes back to the same thing.
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Aug 10, 2012
I had notice that it was time for my Torch 9850 to update its software, so I clicked Software Update and began. Last time, my phone went blank and multiple issues occurred. But, it started backing up data around 7 am. But, since then the percentage has stayed at 8%! That was over 6 hrs ago! And its not like its frozen cause if I put the charger in the battery amount and the little lightning bolt comes up as usual. Is the backing up suppose to take this long or is there something really wrong with my phone?
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Jun 30, 2012
I've left my phone for 2 hours for the software update and it's only done 15% and stays on there, I've done the alt caps key and delete key to restart the phone but now my phone is frozen.
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Nov 12, 2012
I tried to update the Blackberry Apps store as notified on phone.Now phone is stuck in a reboot loop.I have tried pulling battery and connecting to computer, pulling SD card and sim.
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Jun 30, 2012
I know my way around PC hardware and OS's.My problem sarted when I went to the T-mobile update. Phone stuck on "downloading update...", blue text on white background. Unable to boot into recovery, but was able to get into download mode. I found the correct ICS firmware update .tar file, but Odin 1.85 will not work. It always sticks on Setup Connection. Others fixed this by using differnt USB port and/or cable. Tried all 10 USB ports, nada; don't have another cable, but I'm out to get one this morning. I assume if I can get to download mode I'm not totally bricked. Only way I can get into d/l mode is to remove the battery, otherwise phone just boots to white update screen.I'm looking at a $200 brick! Wonder if I should just walk in to a T-mobile outlet and demand a fix.
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Sep 6, 2011
So I awoke to an update notification from VZW indicating that an OTA update was available for my D2G.I downloaded the update which took ~25 minutes it went through the restart and installed the software and then upon an auto restart after installation the phone showed a new M logo, transitioned to the pulsating droid logo and is stuck there.I've tried restarting the phone several time with no luck.
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Feb 27, 2015
I cracked my screen on my original 1520. AT&T sent a replacement device (via Insurance). As soon as I got the phone, I installed Preview for Developers and checked for phone update. After updating and restarting, the phone is stuck on airplane mode. When you go into settings and try to tap the button to switch to off it doesn't do anything, however, when I swipe it to the left the toggle moves but once you let go it goes right back to the right. You can toggle the airplain mode on/off in the notifications bar but the phone still shows it is on airplane mode with no data or phone service.
I have already turned phone off and on and have also hard resetted the phone to no avail. What is odd is before the update, phone was working fine with phone service and everything, now it's just stuck on airplane mode with no service, but everything else works fine.
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Oct 14, 2011
I've had a problem, and hoped the update would fix it, but it didn't.Not a major thing, but I subscribe to the $30 Sprint wireless hotspot service.It seems to be okay when in 4g. But, it seems like when I'm in 3g, and I end the hotspot (uncheck the box), the notification of it being active stays in the notification bar.It's uncertain if the hotspot is still running. The only way to clear it from the notification bar is to power off/on the phone.
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Jul 5, 2011
I reloaded the OS on my BB Torch 9800 and now when I start the phone it gets stuck on the licence agreement screen. I cannot scroll with either the touch screen or the track pad to accept.
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Jun 15, 2010
I Have Sony Ericsson w610i about 2 years and before one week. It started stucking and I had to put of the battery and making reboot to be unstucked. I tried to update it with SE update service but it stuck in the middle of the update and after that it doesn't opens. Only a red light blinks. I checked the battery but it is ok. So as I searhed I found out that the problem is the EROM or GDFS. I am trying to repair it with flashing programs, but nothing.How can i fix it?
Screenshots:
SETOOL2LITE
Identify
http://img202.imageshack.us/img202/1654/w610i.png
JD FLASHER
http://img405.imageshack.us/img405/2744/jdflasher.png
OFLASH ERROR
http://img143.imageshack.us/img143/7282/jdflasheroflash.png
OFS ERROR
http://img251.imageshack.us/i[....]80/ofsstartingfssevererror.png
SE King
Identity
http://img5.imageshack.us/img5/8121/seking.png
XS++
Identity
http://img130.imageshack.us/img130/97/97587919.png
It appears as Z520, but it is W610i!
Backup GDFS After Identity
http://img132.imageshack.us/img132/6471/xsidentifybackupgdfs.png
Flash After Identify
http://img693.imageshack.us/img693/3593/xsflashingmode.png
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Jan 16, 2010
After the minor update (21mb). I got another update (90mb) which freezes during the update process. What to do?
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Dec 12, 2015
Last night, I left my phone on charge. It was working normally and the software was functional etc. However, once I woke up, the phone was constantly restarting itself, and wouldn't load past the boot animation. I tried to load up fastboot to enter the TWRP recovery, however, the phone froze on the load screen. I should also add that my custom boot animation was replaced by the CyanogenMod mascot.
I tried to use WugFresh's NRT to flash a factory image of Android 6, however, the command terminal indicated that each process had failed. This did not restore the phone to its original condition.
I should also point out that I have been running a CM 12.1 nightly, which has been very stable and I have been using this nightly, without major problems (bar the infrequent system UI crashes) for a couple of months. It is obviously rooted and I have a Nandroid backup, which I can't access for aforementioned reasons.
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Nov 22, 2014
Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:
1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.
It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?
I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.
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Sep 12, 2010
Plugged my 9700 into desktop manager today & was prompted to update software, which I did. Device now at platform 5.1.0.175, app version: 5.0.0.862 on Vodafone UK. I've noticed that the 'wireless update' option is no longer there.
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