I have a blackberry 9860 torch and its stuck on 18% on the software update, ive took the battery out twice , there no differnce and my blackberry desktop wont pick it up
View 4 RepliesI've bought an new bb device now i am updating everything and it's getting stuck during update wat to do? Following is currently standing on screen for half an hour now
View 1 Replies View RelatedMy Blackberry Torch 9860 is stuck on a software update. It gets to 10% of overall backup process and then just stops.
I cannot get into anything or use the phone. I have pulled the battery out and it goes back to the same thing.
My phone is stuck in the reboot cycle, it reachs about 25% on the bar and starts the reboot all over again. I have pulled the battery, and tried to restart in the safe mode, neither option has worked.
View 1 Replies View RelatedI tried updating blackberry msg, twitter and blackberry protect through app world, it asked for a reset after the installation, the phone got stuck on the boot screen, did battery pull a couple of times and still it was getting stuck at that exact point, finally reloaded the OS and it still didnt bulge, tried a couple of other OS downgrades and it's still stuck on the boot screen at that exact point
View 9 Replies View Relatedi downloaded software and tried to install it but its been stuck on 6% backing up your data (social feeds) and i cant restart my device as it keeps going back on to the loading screen. i tried to attach it to my bb desktop but it just goes grey and unresponsive when i plug my phone into the laptop, pulled the battery and everything,
View 7 Replies View RelatedI tried to update my BB torch 9860 using OTA from 7.1 bundle 1149 up to 7.1 bundle 2016. After update was successfully finished, I noticed that the screen on BB has changed. All icons became very small or missing. The phone is working, I can accept calls, but cannot dial because cannot access the dial pad. I've tried to downgrade to the previous version, and after successful downgrade, at least that what's was written, the problem persist. If I try to access some applications the screen shows: uncaught exception: Bitmap invalid (null). I cannot access Application management. The phone constantly get stuck on one screen for a long time....
View 2 Replies View Relatedwhat if i disconnect the BlackBerry smartphone from the computer when updating device software using desktop software?
View 1 Replies View RelatedI connected it to my computer and the desktop software came up and synced the phone and then said that there was a device software update. I clicked to let it update and everything seemed to be fine until it got to right near the end, where it's been stuck for over three hours. I don't want to disconnect my phone, but I also don't have any clue what to do. Can anyone give me some advice?
View 1 Replies View RelatedI have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.
View 1 Replies View RelatedI had notice that it was time for my Torch 9850 to update its software, so I clicked Software Update and began. Last time, my phone went blank and multiple issues occurred. But, it started backing up data around 7 am. But, since then the percentage has stayed at 8%! That was over 6 hrs ago! And its not like its frozen cause if I put the charger in the battery amount and the little lightning bolt comes up as usual. Is the backing up suppose to take this long or is there something really wrong with my phone?
View 2 Replies View Relatedmy torch has started a wirless update but when getting through back up freezes between 8 an 20 % . Have noticed in forum that this is known but for a computer update you just take out this as a back up option but on a wireless update the phone is stuck if I do a battery pull and put itback after few mins it starts again and tries to update is there anyway to cancel update or solve this. tried pluggin into pc but doesnt do anything different.
View 1 Replies View RelatedI've left my phone for 2 hours for the software update and it's only done 15% and stays on there, I've done the alt caps key and delete key to restart the phone but now my phone is frozen.
View 1 Replies View Relatedi bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
View 2 Replies View Relatedi can't seem to use 3G on my 9860.. it has bands 1, 4, 8.
View 2 Replies View Relatedhow to downgrade the blackberry 9860 os from os 7 to os 6 or 5?
View 5 Replies View Relatedi have only had this phone four days and it has all of a suddend started switching itself of then reboting itself then flash and vibrate of 2mins then turning it self off again, it has done this constantly for 2 hours now.
View 5 Replies View RelatedJust purchased my new blackberry torch last June and I have been sending it to service center for 5 times already. I am so lost on how to fix the problem. My problem is my phone shows full signal strength and I can't receive not make calls nor messages. I tried to call the service provider for any network problems and they said no problems at all. It happens at ant time of the day. Service center says there no problem on the phone. I just notice that whenever I put the rubber casing on my phone problem occurs.Is there any connection? Im using the rubber casing for easy grip.Signal: -77dbmOS: 7.1.0
View 2 Replies View RelatedSince this morning my Blackberry's speaker hasn't been working, I get no message alerts, no alarm, no music, the camera shutter isn't even going off. However everything is fine when I put headphones in and I can also make phonecalls without speakerphone.
View 9 Replies View RelatedMy torch 9860 could not sync. more than 70 contacts from outlook
View 1 Replies View Relatedi got my bb torch 9860. it was using wi-fi connection. but when i update software it is not using wi-fi at all, when i go to wi-fi dignostic it shows local ip address as missing mean does not shows local ip address.
View 1 Replies View RelatedI have set up a BB Id using using my laptop and have received a mail from BB validating the same. I have also tried login in from my laptop and it works.However, when I try to log in using my BB Id and password from my phone it is giving an error message 'The user name and password provided do not correspond to a valid blackberry ID'.
View 1 Replies View RelatedTorch 9860 one week old. Battery went dead so I hooked up charger. Now phone will not boot up. I get a red LED light on for 10 seconds and off for 8 seconds, repeats. Tried removing battery. Tried booting in safe mode (holding escape key), nothing works.
View 1 Replies View Relatedi purchased BB 9860 on week ago. i am disappointed,
(i) why mobily sim (Saudia) not working. G3 is not activiate.
(ii) what is radio off? what does it mean
(iii) i want to install viop application (mobile dialer) how?
I'm currently use Blackberry Torch 9860. Why I can't login my Blackberry ID? I've tried so many time and I already reset my password . Still can't login.
View 3 Replies View RelatedI purchased BB Torch 9860 before two days and I already have plan for the data package (200 mb). I connected it to my WiFi at home and it shows that it's connected. Now when I'm at home and I want to surf the internet, it's using the carrier data package, but I want it to use the WiFi. I searched all over and I can't find any solution. any help? Notes: On the home screen, I can see my carrier name (Etisalat) and my WiFi network name. When I go to "Manage Connections", it shows that I'm connected to the WiFi network; but I've never seen the WiFi signal icon in blue or green or any color than grey (which means the BB is not using the WiFi at all) I want to set the default internet access as WiFi. but How ?! Some people told me that it will switch automatically between WiFi and data package, but as far as I see, it's not switching at all. This is my WiFi Diagnosis Report: Wi-Fi Current Profile: Wael Netword SSID: Wael Netword AP MAC Address: 00:25:9C1:F4:82 Security Type: WPA Personal Local IP Address: 192.168.1.101 Signal Level: -63 dBm Connection Data Rate: 48 Mbps Status: Network acquired VPN Current Profile:Concentrator Address:Contact: N/A Authentication: N/A Secure Device IP:Status: VPN profile is not found. BlackBerry Infrastructure Connecting: Error Authenticating router: N/A Authenticating server: N/A Empower your Business with BlackBerry® and Mobile Solutions from Etisalat
View 9 Replies View Relatedineed help on how to fix my GPX maps, i have purchased this torch 9860 3 month ago, and a month after i purchased this phone i found out that there is no maps available in it, so i tried to complained this to the supplier and they have replaced it immediately, after replacing hte unit, still map is not availble. i need your help on how to load a map,Map loader data is available icon are there, in application management maps is there, but whenever i am opening the maps application, it does not show any maps.
View 1 Replies View RelatedI got my 9860 last week. Everything seems OK except occasionally the phone just stalls for a second or two before I can regain my control. When I checked my phone's memory from Options page, I was surprised to get the following information. I then validated the information with an app called "BeInfo Lite". This is very different from the 9860 specification where I should have 768MB RAM and 4GB storage memory. Phone Options->Device->Storage: Application Storage - Free Space: 150.3MB Built-in Media Storage: Total 2.5 GB, Free 2.2 GB The app "BeInfo Lite" shows the following: Flash Memory (RAM): Total: 512.93MB, Free: 149.7MB, Used: 363.23MB Storage Memory: Total: 2.58 GB, Free: 2.23 GB, Used: 350.78 MB Is there anything wrong on my phone?
View 3 Replies View RelatedThis is a software issue, for sure. I've removed battery, sim, memory, still no power up. New battery in shop fully charged put in, still no power up. Phone call to O2 will replace in the morning.ooking at the boards, theres a common issue out there. Software, not hardware.So I tried following a Blackberry 7 upgrade offered by the Desktop manager, which incidently recognised I had a 9860 - so something is talking! - Unable to reconnect to the device during a multi-stage load operation. is the only result I get as I've followed the Device Software update , Bundle 1645 is being offered but it fails the install .At the start it downloads 497 modules, then startsErasing applications(!!). But fails on the next stage.I also read that connecting the 9860 and pressing ctrl + alt + del would active the phone, all it did (even that was surprising) was let me see a Battery sign on the screen. However interesting that was it soon disappeared.
View 6 Replies View RelatedI bought a BB Torch 9860 in USA, and I live in Argentina, and as I couldn't get 3G on it I was searching and I foun out that I got a wrong 3G bands units. mine is model RDQ71UW with bands 1-4-8, and local mobile provider here, Claro, explained to me that I need the bands 1-2-5-6, that I understand is on model RDP71UW.I also understand that it is not something that could gets re-configured.So I should buy a correct unit and try to sell this one, is that right?Is not possible to get this model in Argentina because we have many limitations to importations. at the States do they sell/use boht models? so, in that case I could get the correct one there, and also offer mine there, correct?What countries or regions uses each of those models?
View 1 Replies View RelatedI bought a BB Torch 9860 a week back. Yesterday night the handset got switched off as the battery had exhausted. In the morning when I was trying to switch it on it was not coming on. I put on charging, there was no indication of charging for some time then it started booting. The booting indicator (the line which indicates that the handset is being booted) went half way and stopped. The system did not respond to switch off button. The battery was removed and put back to restart. Every time it boots to half line and hangs.
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