BB Torch :: 9860 Failed To Update To 7.1 Bundle 2061 Using OTA

Jan 10, 2011

I tried to update my BB torch 9860 using OTA from 7.1 bundle 1149 up to 7.1 bundle 2016. After update was successfully finished, I noticed that the screen on BB has changed. All icons became very small or missing. The phone is working, I can accept calls, but cannot dial because cannot access the dial pad. I've tried to downgrade to the previous version, and after successful downgrade, at least that what's was written, the problem persist. If I try to access some applications the screen shows: uncaught exception: Bitmap invalid (null). I cannot access Application management. The phone constantly get stuck on one screen for a long time....

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BB Torch :: Cannot Apply 7.0 Bundle 2406 Patch On My 9860

Jul 9, 2011

Are there any logs created on the pc/laptop when you upgrade DEVICE s/w thru desktop manager?

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BB Torch :: Update 6.0 Bundle 2475?

Jun 8, 2011

I recently updated my torch 9800. The Bb desktop successfully dowloaded all the modules. Bet when it automatically rebooted, it hangs halfway and received an error that the PC cannot communicate with the BB because of the obvious reason.
 
I had no choice but to disconnect the BB from the PC and remove the battery and back so it can boot properly.
 
It seems to be working properly with the previous software (not the 2475) I hope the download did not do anything to make it work improperly.
 
for sure blackberry tested this update before giving it to consumers but I am just wondering why this issue happened.

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BB Torch :: Latest Update To 6.0 Bundle?

Feb 16, 2012

I just updated my bb to the newest bundle. However all my languages have changed, I have korean thai, and bahasa indonesia. The update deleted english, french, and spanish. How can I add them back into the language section?

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BB Torch :: Software Update Bundle 695 To 2475?

May 21, 2011

I saw that there is an update to the software for my new Torch, and I tried updating the other day and did the same as a few other people I've seen on the forums, namely freezing after the phone reboots and the desktop software telling me that it can't connect to the phone. 

1. Is it worth trying to make the update work? What has been changed and/or optimized between the 2 bundles?
 
2. Would anyone be able to give me some advice on updating the software (if it's worth it), so it doesn't end up freezing halfway through again.

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BB Torch :: 9850 Update V7.1.0.580 (7.1 Bundle 1737)?

Jun 11, 2012

Given that problems are routinely experienced doing any BlackBerry device or desktop manager updates, has anyone installed this update and if so, has it created problems?  And if there are problems, what are they?

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BB Torch :: Device Analyzer Missing After 7.1 - 2061 Updating?

Oct 13, 2012

I have my BB Torch 9860 just (yesterday) updated to OS 7.1.0. - Pack 2061.Device Analyzer application is now missing: it is in the application list (version installed is 1.1.0.4) but there is no icon on the screen or I'm not able to start it.

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BB Torch :: How To Degrade From 6.0 Bundle 2647 To 6.0 Bundle

Apr 29, 2012

After updating to 2647, I can't find the password keeper, doc , PDF and spread sheet in the applications folder. Those applications are really important to me and I don't know what is the problem, is it the new software doesn't have those applications or some kind of an error during the installation of the software.I really need those apps ,degrade to the previous version or reinstall the same version again.But I don't know how to do the both. step by step instruction from where to download the so and how to install it to the phone.

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BB Torch :: 9810 Battery Runs Out After Update OS 7 Bundle 2024

Mar 1, 2012

I've bought a Torch 9810, and when I connected it to my Desktop Sotware it suggested an update (software 7, bundle 2024).
 
After that, my battery runs out / drains. All apps are closed properly and wifi and bluetooth off.

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BB Torch :: Device Software Update To 6.0 Bundle 2342 Hangs?

Apr 19, 2011

Running version 6.0 Bundle 695 and tried to update to 6.0 Bundle 2342.  Update hangs at "downloaded modules 429" and stops.  Eventually, the update fails due to an internet connection failure and asks to retry.  Tried using the desktop software to update and the BB website update.  Both failed multiple times at the same point in the process.

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BB Torch :: 9860 Get's Stuck During Update?

Jan 25, 2012

I've bought an new bb device now i am updating everything and it's getting stuck during update wat to do? Following is currently standing on screen for half an hour now

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BB Torch :: 9860 - Stuck On 18% On The Software Update?

Apr 7, 2012

I have a blackberry 9860 torch and its stuck on 18% on the software update, ive took the battery out twice , there no differnce and my blackberry desktop wont pick it up

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BB Torch :: 9860 Is Frozen Trying To Update Software?

Jun 11, 2012

i downloaded software and tried to install it but its been stuck on 6% backing up your data (social feeds) and i cant restart my device as it keeps going back on to the loading screen. i tried to attach it to my bb desktop but it just goes grey and unresponsive when i plug my phone into the laptop, pulled the battery and everything,

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BB Torch :: 9860 Stuck Trying To Update Software

Apr 24, 2012

My Blackberry Torch 9860 is stuck on a software update. It gets to 10% of overall backup process and then just stops.
 
I cannot get into anything or use the phone. I have pulled the battery out and it goes back to the same thing.

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BB Torch :: When Click On It, get The Information "Version 6.0 Bundle 2391. Perform Update"?

Mar 23, 2011

I have a red  star on the "Software updates" icon on my BB Torch screen. When I click on it,  I get the information "Version 6.0 Bundle 2391. Perform Update".  But when I go to update, I get the message "This update includes enhancements to your Blackberry Device Software. If you download it over the wirlesss network, charges may apply." hat is this update and do I need it and why are there charges?

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BB Torch :: 9860 Device Software Update Using Desktop Software?

Nov 9, 2011

what if i disconnect the  BlackBerry smartphone from the computer when updating device software using desktop software?

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BB Torch :: 9800 GPS Location Update Failed

Feb 16, 2012

My GPS on my Torch always worked fine. Even after the last OS update everything worked fine.

My data:
Blackberry 9800
OS: 6.0 Bundle 2949 (v6.0.0.668, Platform 6.6.0.236)
Carrier: T-Mobile
 
But just since a few weeks my GPS is not working. If I go to Device > Location Settings > BB Button > Refresh Location I will get a message displaying "Location Update Failed" after a few seconds.

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BB Torch :: Started To Reboot Itself Frequently - Update Process Failed

Aug 15, 2011

My torch started to reboot itself very frequently today. I decided to do an update, only finding that during the process it failed. I cleared out the OS (Wipe) and tried to load a new one. But, during the process connecting to JVM, my phone always restarts failing the whole process. I am using desktop manager btw.

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BB Torch :: Update Failed "An Error Has Occur When Dowloading Software For Device?

Apr 1, 2012

Am trying to update my bb but when the module is been download, it always stop on the way. The report is "An error has occur when dowloading software for your device.lease, check your internet connection or try later, if the problem persist". I have a very good working internet connection. I have tried everything posible but still having the same. The whole module to download is 821 and the module already downloaded is 710.

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BB Torch :: BBM Disappeared After 7.1.0 Bundle Downloaded

Jan 20, 2012

BBM Disappeared after 7.1.0 Bundle Downloaded

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BB Bold :: Can't Update To Os 6.0 Bundle 2534

Jun 8, 2011

I recently updated my Bold 9700 (on T-Mobile) to OS 6.0 via a manual download beacuse when ever i try updating with my desktop software or device software they get to module 394 of 501 and it stops downloading. now i have deleted all loader cache and history and tried again and got the same result. i am using a dongle to download the update on my laptop and wondered if that could cause a problem. i downloaded 6.0 manually off another website but i was bundle 1879 and still requires an update to bundle 2534.

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BB Torch :: 9800 6.0 Bundle 2647 Freezes

Aug 24, 2011

Torch 9800 on AT&T
V6.0 Bundle 2647
Free Space 268.5mb
 
I recently updated to 6.0 bundle 2647 and since updating I have had several random freezes of the device while doing nothing. I keep the device locked with a short password, and then in a holster most of the time. I have had the situation happen about once a day, very random, where I would pull it out of the holster and try to access it by pressing unlock or sliding it open and nothing works. No response, just a display of the lock screen (no pwd input) and clock of the time when it froze. This is very frustrating and I'm getting ready to downgrade to the previous version.When it occurs, it's usually been idle, not running any apps.

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BB Torch :: Can't Connect To Car's Bluetooth After OS 6.0 Bundle 2342

Jul 18, 2011

I can't connect to my car's (2008 Range Rover Sport) bluetooth ever since I've updated my AT&T BB Torch 9800's OS to the 6.0 bundle 2342. I was hoping this recent 2647 would fix the problem but it unfortunately has not. I had no problems connecting to my car's bluetooth until the last 2 updates.

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BB Torch :: Sync Yahoo With DM 6.0 Bundle 2949

May 8, 2011

I just updated my DM to version 6.0 bundle 2949 and find that it doesn't offer me Yahoo anymore to sync in my organizer.  All I'm offered is Windows Contacts, or icalendar for calendar and tasks.
 
The last update I installed lost the calendar sync option, but I have lived with that.  But this is way more important to me.  I saw forum advice to the effect that version 6.1 supports Yahoo.

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BB Torch :: Unable To Upgrade To 7.1 Bundle 1765?

Aug 23, 2012

I have tried several times to load this upgrade by both apploader and desktop software.  Apploader states that the update is not available from this server, the desktop software downloads it but hangs during the device backup.  I have even tried to do a backup from the desktop software and the backup hangs too.

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BB Torch :: Adobe Flash Videos Not Working On Torch 9860

Oct 19, 2011

i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.

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BB Bold :: 9900 OS 7.0 Bundle 2395 No Available Update?

Jul 8, 2012

Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier,  i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..

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BB Bold :: Update Or Downgrade To Os 6.0 Bundle 2115?

Nov 20, 2012

I have update software bold 9780 to 6.0.0.863 and now I can't opened excel,words,ppt,how can I back to previous os 6.0 bundle 2115?or what can I do to opened excel,etc again?

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BB Curve :: Update Bundle For 9360 Has Froze At 13%?

May 15, 2012

My son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We can't do anything with the phone, it wont go off this screen. We've tried taking battery out an restarting phone but when it comes back on the same screen comes on again.

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BB Bold :: Can't Update 9900 To 7.1 (bundle 1310)

Sep 12, 2012

I get following error message whenever I try to update software of my device the application "help" cannot be loaded, because it requires following applications that are not available:net.rim.java.browser?

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BB Torch :: Battery Drain With High CPU (v6.0 Bundle 3049) Due?

Dec 15, 2011

I upgraded my Torch (9800) a week ago, and have been noticiing battery drain issues. The problem is NOT persistent, but is happening most of the times though.  I am currently on OS v6.0 bundle 3049 (v6.0.0.706, platforn 6.6.0.246).  My Wifi and Bluetooth are always OFF.  Only using the Bell network, for which I have all the 5 bars available.
.
I have investigated further, and I found that the Blackberry System Software was the one running with the highest CPU - usually in the high 70s, to even high 90s.  And this was consistent over hours, until the battery was dead.  I have since removed any apps I suspecpected - such as Nice Office and LinkedIn.  But the problem still persists.

Battery pull has been done multiple times, as well as I have checked, and there are are no OS updates available.

Now, currently, only the basic apps are loaded (Alt-Back) : Home, Messages, BBM, Phone, Borwser.  All other apps are closed or exited.

Investigating further into the modules within the BB System Software, I have found that the net_rim_io_impl, is the one consuming ALL of the CPU.  I am not sure where/what this module does - so I am unclear on what service within the BB I can turn OFF to get rid of the issue.the CPU for the System drops a bit, as Options uses up some, else, it goes back to 90s, if left alone with either a fix to the module, or else, via some workaround, wherein some service can be stopped or some setting can be changed to avoid this battery drain.

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BB Torch :: 9800 Will No Longer Sync After 6.0 Bundle 2949

Oct 20, 2012

My torch 9800 was working fine, upgraded to 6.0 Bundle 2949, and it synced a few times, and now It will not sync. It goes 1/2 way through and then I get the error message   "Sync Error-Invalid record ID" "An error occured during an attempt to access a device database record.
 
I've all ready given up getting all of my palm addresses into this device, but now I may loose all of my contacts between my computer & phone  I have...

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BB Torch :: Pictures Wiped After Upgrade To Bundle 2342

Jun 13, 2011

Tonight I updated my software to v6.0.0.526 and when I started back up my wallpaper was back at default and my media was wiped. I can't find my pictures and I also can't identify them in my device backup.

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BB Torch :: Software Bundle 6.0 2949 Ate Email Accounts

Jan 3, 2012

I upgraded my Blackberry Torch earlier today (13:51hrs) only to find that all my email accounts have stopped working. They will not verify even though he account passwords I am using are correct, and the mobile will not let me delete or add any new ones. is my only option to completely factory default and start from scratch as i can not find a way to remove the "dodgy code" from my now useless

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BB Torch :: 9810 Not Ringing After Upgraded To 7.1 Bundle 2406

Aug 24, 2012

My bb torch 2 (9810) stopped ringing after I upgraded to 7.0 Bundle 2406. What do I do to get it ringing again.

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