BB Torch :: 9810 Battery Runs Out After Update OS 7 Bundle 2024
Mar 1, 2012
I've bought a Torch 9810, and when I connected it to my Desktop Sotware it suggested an update (software 7, bundle 2024).
After that, my battery runs out / drains. All apps are closed properly and wifi and bluetooth off.
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Aug 24, 2012
My bb torch 2 (9810) stopped ringing after I upgraded to 7.0 Bundle 2406. What do I do to get it ringing again.
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Dec 18, 2011
I have downloaded the bundle 2406. The Result is that almost all apps are not suitable anymore for my torch 9810. With the old software there was no problem at all!
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Aug 8, 2011
i have torch 9810. I am experencing this issue of batter drain out very fast without having active wifi and BT.
this is happening after i have update to newely release OS 7 update version:
9810jAllLang_PBr7.0.0_rel1948_PL5.0.0.610_A7.0.0.439_WIND_Canada
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Feb 9, 2011
I use BB Torch, have observed with dismay how the phone gets hot & battery runs low in 2-3 hours.This is getting fraustrated & hope some one in house has way out.Could it be my battery?
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Mar 14, 2012
I have downloaded the new OS and since then my battery runs down within 4-5 hours.
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Mar 31, 2010
I have a BB Torch, which I bought new about a month ago. It works fine except that the battery has now started running out quickly (after about 16hrs from a full charge) , even when the phone is switched off overnight.
I have removed two new apps that I thought might be the problem (Add Contact and Data monitor app), but it has not really made any difference. I have since followed the advice on this Forum to dim the screen and reduce the timeout.
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Jul 24, 2010
After update to ver 50 my 5800 battery runs down in a few hours, even if I make no calls, it also has become very unresponsive, hard to scroll, it was fine until update, I tried my spare new battery and it is exactly the same, no apps are running, wifi is off, and it gets hot occasionaly.
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Dec 15, 2011
I upgraded my Torch (9800) a week ago, and have been noticiing battery drain issues. The problem is NOT persistent, but is happening most of the times though. I am currently on OS v6.0 bundle 3049 (v6.0.0.706, platforn 6.6.0.246). My Wifi and Bluetooth are always OFF. Only using the Bell network, for which I have all the 5 bars available.
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I have investigated further, and I found that the Blackberry System Software was the one running with the highest CPU - usually in the high 70s, to even high 90s. And this was consistent over hours, until the battery was dead. I have since removed any apps I suspecpected - such as Nice Office and LinkedIn. But the problem still persists.
Battery pull has been done multiple times, as well as I have checked, and there are are no OS updates available.
Now, currently, only the basic apps are loaded (Alt-Back) : Home, Messages, BBM, Phone, Borwser. All other apps are closed or exited.
Investigating further into the modules within the BB System Software, I have found that the net_rim_io_impl, is the one consuming ALL of the CPU. I am not sure where/what this module does - so I am unclear on what service within the BB I can turn OFF to get rid of the issue.the CPU for the System drops a bit, as Options uses up some, else, it goes back to 90s, if left alone with either a fix to the module, or else, via some workaround, wherein some service can be stopped or some setting can be changed to avoid this battery drain.
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Jun 8, 2011
I recently updated my torch 9800. The Bb desktop successfully dowloaded all the modules. Bet when it automatically rebooted, it hangs halfway and received an error that the PC cannot communicate with the BB because of the obvious reason.
I had no choice but to disconnect the BB from the PC and remove the battery and back so it can boot properly.
It seems to be working properly with the previous software (not the 2475) I hope the download did not do anything to make it work improperly.
for sure blackberry tested this update before giving it to consumers but I am just wondering why this issue happened.
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Feb 16, 2012
I just updated my bb to the newest bundle. However all my languages have changed, I have korean thai, and bahasa indonesia. The update deleted english, french, and spanish. How can I add them back into the language section?
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May 21, 2011
I saw that there is an update to the software for my new Torch, and I tried updating the other day and did the same as a few other people I've seen on the forums, namely freezing after the phone reboots and the desktop software telling me that it can't connect to the phone.
1. Is it worth trying to make the update work? What has been changed and/or optimized between the 2 bundles?
2. Would anyone be able to give me some advice on updating the software (if it's worth it), so it doesn't end up freezing halfway through again.
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Jun 11, 2012
Given that problems are routinely experienced doing any BlackBerry device or desktop manager updates, has anyone installed this update and if so, has it created problems? And if there are problems, what are they?
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Apr 29, 2012
After updating to 2647, I can't find the password keeper, doc , PDF and spread sheet in the applications folder. Those applications are really important to me and I don't know what is the problem, is it the new software doesn't have those applications or some kind of an error during the installation of the software.I really need those apps ,degrade to the previous version or reinstall the same version again.But I don't know how to do the both. step by step instruction from where to download the so and how to install it to the phone.
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Jan 10, 2011
I tried to update my BB torch 9860 using OTA from 7.1 bundle 1149 up to 7.1 bundle 2016. After update was successfully finished, I noticed that the screen on BB has changed. All icons became very small or missing. The phone is working, I can accept calls, but cannot dial because cannot access the dial pad. I've tried to downgrade to the previous version, and after successful downgrade, at least that what's was written, the problem persist. If I try to access some applications the screen shows: uncaught exception: Bitmap invalid (null). I cannot access Application management. The phone constantly get stuck on one screen for a long time....
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Apr 19, 2011
Running version 6.0 Bundle 695 and tried to update to 6.0 Bundle 2342. Update hangs at "downloaded modules 429" and stops. Eventually, the update fails due to an internet connection failure and asks to retry. Tried using the desktop software to update and the BB website update. Both failed multiple times at the same point in the process.
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Jun 10, 2010
The past few days my phone (torch 9810) has started coming up with the old "battery too low for radio use" but when it has loads of battery! It's a tad frutrating as I know I have plenty of battery but it could still go at any time.
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Aug 21, 2011
has anyone noticed the torch 9810 seems to have a bit lower battery life than the 9800? is it because of the OS 7 maybe?
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May 27, 2012
Recently, I have 9800 and 9810, and I was wondering that can 9800's Charger and Battery be used by 9810?
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Aug 23, 2012
I have had this phone for less than 2 months. A couple of weeks ago, the battery suddenly started draining. I have to charge it at least twice per day when I'm not even using it more more than 1 or 2 texts.
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Feb 29, 2012
I am having a huge problem with my torch 9810, when I first bought the phone, I was having this problem, but after a while it stopped, but two days ago I was hanging out with my friends, the phone was in my pocket, the data service was off, so I wasn't using it, I took the phone out of my pocket to check the time, the phone was burning from the heat. I thought it was gonna explode or something, and the battery was fully charged, but when that happende, the battery was drained to the last red part.
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Jul 10, 2012
I am having an issue with the battery discharging when the phone is turned off. I have a 9810 Torch which is ~6 months old. I thought I had a battery issue so I replaced the battery. The phone acts exactly the same. I turn everything off at 7pm in the evening with almost a full charge, when I turn it on at 5am the following the battery is discharged down to the 15% level. Nothing is running while the phone is sitting overnight?
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Dec 5, 2011
how can i update my Torch 9810's OS to OS 7.1?
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Dec 24, 2011
I just bought the Torch 9810.And I'm new to Blackberry too, facing some problems on my torch 9810.In the beginning I try to download some apps from Blackberry world am able to do so, the same goes for update.I did clear history and cookies once I exit from the web don't know did I delete some app wrongly on my phone?During these few days I try to download apps from Blackberry app world can't do so.
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Nov 26, 2012
My blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.
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Aug 1, 2012
i have bought my torch 9810 from employee referal program from RIM directly ,so i am not associated to any carrier.currently i m in india and have OS v7.0.0.353 .my vendor id is 612.i want to update the new OS 7.1 , but whenever i try to update from my phone or desktop manager, it says your phone is up to date.
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Jul 1, 2012
my blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!
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Jun 4, 2012
on my second blackberry bold 9900 it drains the battery in a day or less have changed out the battery once before the battery runs very hot according to the installed software , dont have anything running in the background does anyone have a similar problem? also it wont hold the bluetooth pair with my Kia forte
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Mar 23, 2011
I have a red star on the "Software updates" icon on my BB Torch screen. When I click on it, I get the information "Version 6.0 Bundle 2391. Perform Update". But when I go to update, I get the message "This update includes enhancements to your Blackberry Device Software. If you download it over the wirlesss network, charges may apply." hat is this update and do I need it and why are there charges?
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Aug 4, 2012
9810 freezing during software update?
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Jan 17, 2012
On my BB 9810, I was uploading the new 7.1 and the internet went down. Now it won't upload the rest of it, it just says there is an error. What can I do to get this new update?
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