BB Torch :: 9810 Frozen During Update

Nov 26, 2012

My blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.

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BB Torch :: 9810 Frozen On Update?

Jul 1, 2012

my blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!

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BB Torch :: Update My 9810's OS To 7.1?

Dec 5, 2011

how can i update my Torch 9810's OS to OS 7.1?

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BB Torch :: Can't Download Nor Update 9810

Dec 24, 2011

I just bought the Torch 9810.And I'm new to Blackberry too, facing some problems on my torch 9810.In the beginning I try to download some apps from Blackberry world am able to do so, the same goes for update.I did clear history and cookies once I exit from the web don't know did I delete some app wrongly on my phone?During these few days I try to download apps from Blackberry app world can't do so.

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BB Torch :: Update OS 7.1 In 9810 For Factory?

Aug 1, 2012

i have bought my torch 9810 from employee referal program from RIM directly ,so i am not associated to any carrier.currently i m in india and have OS v7.0.0.353 .my vendor id is 612.i want to update the new OS 7.1 , but whenever i try to update from my phone or desktop manager, it says your phone is up to date.

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BB Torch :: Update Appear To Be Frozen

Jan 13, 2012

When I connected my blackberry to the desktop software, I noticed that there was an update from version 7.0 Bundle 1672 to 7.0 Bundle 2395. I selected Update and now the update appears to be frozen. however I am told that if i disconnect, it could render the device unusable. See screenshot.

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BB Torch :: 9810 - Freezing During Software Update?

Aug 4, 2012

9810 freezing during software update?

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BB Torch :: 9810 - Uploading New 7.1 Update And Internet Went Down

Jan 17, 2012

On my BB 9810, I was uploading the new 7.1 and the internet went down. Now it won't upload the rest of it, it just says there is an error. What can I do to get this new update?

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BB Torch :: 9810 Froze During Software Update?

Nov 29, 2012

My phone has been stuck for over 24 hours in the Backing Up Your Data screen. The Overall Backup Progress is stuck at 12%. I have hooked up to computer and tried to do update from website but it gets stuck at 12% also.

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BB Torch :: Reset 9810 But The Update Option Is Not Available?

Sep 5, 2012

I want to reset my 9810 but the update option is not available.An idea?(sorry for the translation, I'm French!)

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BB Torch :: 9810 - 7.01 Update Stuck At 10 Percent

Jul 24, 2012

I have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.

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BB Torch :: Update Taking To Long For 9810?

Sep 9, 2012

i got an email saying that i should update my phone and the backup part of the update is taking at least 2 hours and more, how do i speed up this process?

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BB Torch :: OS 7.1 Update On 9810 Taking 14+ Hours?

Mar 22, 2012

I started the update from OS 7 to OS 7.1 on my 9810 at around 17:00 yesterday. I am writing this 14 hours later and the device is currently "Linking Java". It took 1+ hours to download the 47MB OS to the phone using Wifi (not cell) only.

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BB Torch :: Frozen Upon Software Update?

Jun 3, 2012

My Torch froze whilst updating software and is stuck on 14% and has been for the last 3 hours. I have taken the battery out a few times in the hope it would re start but it just goes straight back to the same page when it loads up.

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BB :: Software Update For My Torch Is Frozen

May 29, 2012

Yea so today at around 2 pm I restarted my phone and when it restarted and new icon appeared saying an update was available so I clicked on it and said why not that would be good. 5 hours later it still hasn't completed and the screen on the phone said only 2 hours. The overall backup progress is frozen at 16%.

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BB Torch :: Battery Drained Out Fast On 9810 After OS Update

Aug 8, 2011

i have torch 9810. I am experencing this issue of batter drain out very fast without having active wifi and BT.

this is happening after i have update to newely release OS 7 update version:

9810jAllLang_PBr7.0.0_rel1948_PL5.0.0.610_A7.0.0.439_WIND_Canada

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BB Torch :: 9810 Touch Screen Not Working After Update?

Mar 28, 2012

I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.

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BB Torch :: FM Tuner Icon Disappeared After OS 7 Update On 9810

Oct 24, 2012

Just updated my Torch 9810 to the 7 software. Can't see the FM tuner anywhere???

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Torch :: Blackberry 9810 Device Update Error

Apr 26, 2012

When i was updating my blackberry 9810 suddenly in the middle of the installation internet got disconnected and it frozed at 879 of 970 modules.

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BB Torch :: 9810 Touchscreen Occasionally Freezes After OS 7.0 Update

Dec 21, 2011

I have recently upgraded my phone to the updated OS 7.0 Bundle 2406. My touchscreen occassionally freezes and does not respond for sometimes 15 minutes at a time. I do not recall if my touchscreen used to freeze before the update. However, I have tried downgrading back to the old OS and this does not work. Very often the touch screen seems to freeze after disconnecting from the USB cable connection to the PC or the bluetooth I use in my car

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BB Torch :: It Is Frozen On Social Feeds During Update?

May 17, 2012

My torch is frozen on Social Feeds during my update. It is only at 9%. Am I screwed and just have to wait and hope the software updates... Or is there any way to stop it? I hope I didn't just mess up my phone!

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BB Torch :: 9860 Is Frozen Trying To Update Software?

Jun 11, 2012

i downloaded software and tried to install it but its been stuck on 6% backing up your data (social feeds) and i cant restart my device as it keeps going back on to the loading screen. i tried to attach it to my bb desktop but it just goes grey and unresponsive when i plug my phone into the laptop, pulled the battery and everything,

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BB Torch :: 9800 Frozen After App World Update?

May 8, 2012

Last night I updated app world and when i rebooted this morning the icon wasnt there.after 2 minutes, the phone froze altogether - i couldntt even turn it off. After pulling the battery off and putting it back on, again the phone works for only 2 minutes and then it freezes again.how can I get it back to working properly?

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BB Torch :: 9810 Battery Runs Out After Update OS 7 Bundle 2024

Mar 1, 2012

I've bought a Torch 9810, and when I connected it to my Desktop Sotware it suggested an update (software 7, bundle 2024).

After that, my battery runs out / drains. All apps are closed properly and wifi and bluetooth off.

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BB Torch :: Frozen During Reboot Stage Of Software Update?

Jan 11, 2012

I was having issues with my trackpad -- and this thread said to do a clean reload. So I did, and left it going overnight. When I came back to it in the morning, it said it couldn't connect to the device, and that it might require a password.

I don't have a password set, so I clicked retry. I got the same message an hour later. The progress bar looks like it has about 80% left to go.

The phone has been reset to factory defalt, so I'm worried I've lost all my files. I did a few backups before staring, but I have no idea how to restore it myself, and if I should interupt the process.

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BB Torch :: Cannot Copy All Contacts From 9810 To Another 9810?

Jun 21, 2012

opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).

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BB Torch :: Can't Log In With ID 9810

Jul 11, 2012

I can not log in with my Blackberry ID from my Torch 9810 although the log in works via Internet.

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BB Torch :: 9810 Os 7.1 Won't Upload

May 10, 2012

i recently saw on the website my phone can upload os 7.1 so i downloaded it to my pc but when i connect to desktop software and check it says no uploads available. I then tried doing it from the handset via options and again says phone software up to date. I am using os 6 but cant work out why it wont let me update to 7.1

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BB Torch :: 9810 Won't Power On

Nov 13, 2012

i bought a 9810 and this is what happens: i connect it to the charger, then the red led turns on, eventually it goes off and a little sand watch appears for like 5 seconds, disappears, and the process starts all over again.

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BB Torch :: My 9810 Keeps Rebooting

Mar 25, 2012

<y bb torch 9810 keeps rebooting and have also tried several times by removing the battery and start again but in vain.rebooting still goes on

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BB Torch :: Cannot Add BBM Contacts On New 9810

May 28, 2012

I just got a new Blackberry Torch 9810 and it won't let me add contacts. I scan someone's barcode and it says pending on my end but they never receive the request, we tried it the opposite way and it says pending on their phone but I don't receive the request.

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