BB Torch :: OS 7.1 Update On 9810 Taking 14+ Hours?
Mar 22, 2012
I started the update from OS 7 to OS 7.1 on my 9810 at around 17:00 yesterday. I am writing this 14 hours later and the device is currently "Linking Java". It took 1+ hours to download the 47MB OS to the phone using Wifi (not cell) only.
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Sep 9, 2012
i got an email saying that i should update my phone and the backup part of the update is taking at least 2 hours and more, how do i speed up this process?
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Aug 20, 2011
i'm trying to update the operating system on my 9100.it is taking literally hours. is this normal?? it keeps being so slow on "net_rim_bb_maps.cod" and i think the bar has moved a little, but its still showing that same module for at least the past 5, 6 hours. what do i do?
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Dec 29, 2011
I have a bb 9810. and the camera has a glitch. As long as the phone is turned on out of no where the camera would pop up and take multiple pics till i close it but even then it will still pop up again and take more pics till i close the camera app and its a cycle basically. But the good thing is that it doesn't do it all the time but when it does it becomes very annoying and reaches to the point where i cant do anything on the bb because the camera keeps popping up and taking pics. I tried installing the different os systems that my carrier offers but the same issue.
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Oct 14, 2015
Just got the update for marshmallow and it has been loading for over 3 hours now, with the little android guy and blue bar. what can i do?
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Dec 5, 2011
how can i update my Torch 9810's OS to OS 7.1?
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Dec 24, 2011
I just bought the Torch 9810.And I'm new to Blackberry too, facing some problems on my torch 9810.In the beginning I try to download some apps from Blackberry world am able to do so, the same goes for update.I did clear history and cookies once I exit from the web don't know did I delete some app wrongly on my phone?During these few days I try to download apps from Blackberry app world can't do so.
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Nov 26, 2012
My blackberry froze during the backup process in the software update.It's been stuck on 19% for the last 2.5 hours.
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Aug 1, 2012
i have bought my torch 9810 from employee referal program from RIM directly ,so i am not associated to any carrier.currently i m in india and have OS v7.0.0.353 .my vendor id is 612.i want to update the new OS 7.1 , but whenever i try to update from my phone or desktop manager, it says your phone is up to date.
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Jul 1, 2012
my blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!
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Aug 4, 2012
9810 freezing during software update?
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Jan 17, 2012
On my BB 9810, I was uploading the new 7.1 and the internet went down. Now it won't upload the rest of it, it just says there is an error. What can I do to get this new update?
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Nov 29, 2012
My phone has been stuck for over 24 hours in the Backing Up Your Data screen. The Overall Backup Progress is stuck at 12%. I have hooked up to computer and tried to do update from website but it gets stuck at 12% also.
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Sep 5, 2012
I want to reset my 9810 but the update option is not available.An idea?(sorry for the translation, I'm French!)
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Jul 24, 2012
I have tried updating my torch to os7.01 this morning and the update stops a 10% through overall backup, cannot do anything with my phone so now.
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May 6, 2010
I lost my original backup file for my 3GS and I am getting a replacement today. I called the apple store and the mac genius told me to create a backup, I downloaded a fresh copy of itunes to my new laptop, connected the 3GS, on the icon I right clicked "create backup" and the back up started, my phone says, sync in process the little wheel is turning so I know its reading and the meter is moving but its moving very slow, I started this at 6:35am and now it's 9:02am and it's only half way. Is this normal?, does it take this long to create a first backup file? I have a 16Gb but I have 10Gb free, I dont have much in it, just about 1184 pics and some applications.
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Aug 8, 2011
i have torch 9810. I am experencing this issue of batter drain out very fast without having active wifi and BT.
this is happening after i have update to newely release OS 7 update version:
9810jAllLang_PBr7.0.0_rel1948_PL5.0.0.610_A7.0.0.439_WIND_Canada
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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Oct 24, 2012
Just updated my Torch 9810 to the 7 software. Can't see the FM tuner anywhere???
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Apr 26, 2012
When i was updating my blackberry 9810 suddenly in the middle of the installation internet got disconnected and it frozed at 879 of 970 modules.
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Dec 21, 2011
I have recently upgraded my phone to the updated OS 7.0 Bundle 2406. My touchscreen occassionally freezes and does not respond for sometimes 15 minutes at a time. I do not recall if my touchscreen used to freeze before the update. However, I have tried downgrading back to the old OS and this does not work. Very often the touch screen seems to freeze after disconnecting from the USB cable connection to the PC or the bluetooth I use in my car
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Jun 30, 2012
I've left my phone for 2 hours for the software update and it's only done 15% and stays on there, I've done the alt caps key and delete key to restart the phone but now my phone is frozen.
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Mar 20, 2015
My wife just bought an LG G3, finally upgrading her LG Optimus T. She was having the same issue on her old phone, which is what prompted her to give the thing a decent burial.
The problem is that she's intermittently receiving texts 12 hours or more after they're sent. She's seldom anywhere that there's no signal & her old phone only recently started exhibiting these symptoms.
Her SIM card was upgraded when she got the new phone & I installed and formatted an older Class 10 32 GB SDHC card from my S4 after I replaced it with a 64 GB card.
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May 23, 2011
my xperia x10 taking 12 hours to charge completely.
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Jun 12, 2012
im trying to update my neo and its taking hours pc companion only goes as far as preparing my computer for the update any ideas why this is taking so long and how to make it work quicker?
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Jun 20, 2014
I have just got an upgrade from 4s to 5c so now I'm trying to do a restore from iCloud, it's taking hours and hours, I'm not actually sure if any things happening, I can see my apps, but not all my photos. How do I know if it's actually working?
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Mar 1, 2012
I've bought a Torch 9810, and when I connected it to my Desktop Sotware it suggested an update (software 7, bundle 2024).
After that, my battery runs out / drains. All apps are closed properly and wifi and bluetooth off.
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Aug 20, 2011
I got a new blackberry pearl and connected it for the first time to the laptop, it said there were upgrades available so I clicked yes and now I am very sorry. 3 hours have passed and it is stuck on "Back up third party applications". What can I do? I don't want to disconnect the phone in case it damages it. The phone itself is actually working, making and receiving calls and all the apps and info are still ok, just terrified to disconnect incase it dies.
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Aug 28, 2010
I am using Blackberry Desktop software to switch data from old Tour to new Tour and realized mid-way through the switch that I don't have the latest Desktop software installed. The device switch feature "Task in Process 'is going on 3 hours at this point and I'm afraid to stop it and restart it given the warning that the device may become unusable if you disconnect. Should I just disconnect it anyway? Download the latest software and try again? I don't think it should be taking 3 hours to complete this switch!
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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Jul 11, 2012
I can not log in with my Blackberry ID from my Torch 9810 although the log in works via Internet.
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