BB Torch :: 9810 Touchscreen Occasionally Freezes After OS 7.0 Update
Dec 21, 2011
I have recently upgraded my phone to the updated OS 7.0 Bundle 2406. My touchscreen occassionally freezes and does not respond for sometimes 15 minutes at a time. I do not recall if my touchscreen used to freeze before the update. However, I have tried downgrading back to the old OS and this does not work. Very often the touch screen seems to freeze after disconnecting from the USB cable connection to the PC or the bluetooth I use in my car
I recently installed the new blackberry update...and since then my touch screen refuses to work - so I cant enter the pin to unlock the phone - and when I slide the screen up - the screen goes black and the phone goes off!
Once I take 9810 out of case, it takes 5-10 seconds to update current time and display new message if any. It also behaves similarly if it went into sleep mode and I press any button to bring it back to active mode. Sometimes hourglass is displayed and takes a while for this phone to become operational.This was not the case with 9800 or any other blackberries I had in past.Is it normal?
I just upgraded from my loyal javelin to torch 9810 . I am having this serious problem with the app world. Whatever function or app icon i click on or the download button it freezes with a rotating wheel and a please wait .. it never ends. I have reinstalled the application 4-5 times and retried . the same thing happens.
I have a bb torch 9810 since April and now the calendar app always freeze when I try to open it. I pulled the battery out, backed up, restored I did everything I could but nothing works. As I have all my appointments there I really need it to work!
I have updated my Torch 9810 to the new Telus 7.1 OS and it renders it unusable. I have tried reinstalling the OS several times, to no avail. It did that once with 7.0 and I reinstalled it and it worked great. I also tried to use app loader and I couldn't launch it, it said the file exists already and it stopped. I want the 7.1 features, but it seems to kill my 9810. The screen is semi functional for about 30 seconds with glitches then it freezes the screen and I can only use the cursor and the key board to do anything. I down graded back to 7.0 and now it works fine.
I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.
9810 torch the screen constantly freezes or has the little black square with the dial going around like its updating. It's very frustrating that every time I go to do anything on my phone either the screen is frozen or its updating. It wont even let me turn the screen on unless I open the keypad - freezes and updates when trying to hang up a call- takes two minutes to prep phone for every use.
Everything is working fine after Belle update but when I go to menu>settings>installations>already instaled - the screen just freezes and the only buttons that work is the camera button, menu button and power buton. When this happens, I turn off my phone and turn it on again and everything is normal, but the problem still exists.
I just bought the Torch 9810.And I'm new to Blackberry too, facing some problems on my torch 9810.In the beginning I try to download some apps from Blackberry world am able to do so, the same goes for update.I did clear history and cookies once I exit from the web don't know did I delete some app wrongly on my phone?During these few days I try to download apps from Blackberry app world can't do so.
i have bought my torch 9810 from employee referal program from RIM directly ,so i am not associated to any carrier.currently i m in india and have OS v7.0.0.353 .my vendor id is 612.i want to update the new OS 7.1 , but whenever i try to update from my phone or desktop manager, it says your phone is up to date.
my blackberry torch 9810 started updating to the new software this morning, however has been frozen for the last few hours. I have removed the battery and then turned it back on, and its still frozen, ive also plugged it into the computer onto the blackberry desktop manager but it still does not work!
On my BB 9810, I was uploading the new 7.1 and the internet went down. Now it won't upload the rest of it, it just says there is an error. What can I do to get this new update?
My phone has been stuck for over 24 hours in the Backing Up Your Data screen. The Overall Backup Progress is stuck at 12%. I have hooked up to computer and tried to do update from website but it gets stuck at 12% also.
i got an email saying that i should update my phone and the backup part of the update is taking at least 2 hours and more, how do i speed up this process?
I started the update from OS 7 to OS 7.1 on my 9810 at around 17:00 yesterday. I am writing this 14 hours later and the device is currently "Linking Java". It took 1+ hours to download the 47MB OS to the phone using Wifi (not cell) only.
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
I tried to update from 6.0 Bundle 2342 to 6.0 Bundle 2647 and during the installation, it will update to a certain module and then freeze. An hour later, I will get a pop up that says there is a problem with my internet connection and the options to retry or cancel. I hit retry and the update will run a little further, then freeze again. At this point it's been 3 hours, and I've gotten as far as 357 of 578. This is the first time I've tried to update, and I did a back up right before I attempted this update.
Sometimes my touchscreen freezes up when im unlocking the phone, it may happen when sliding up the lock screen or when entering the password i set for it to unlock.I have to turn my screen off and back on again to get it to work properly again.It's not a huge problem, but it gets irritating when receiving a call and not being able to answer it without turning your screen off and on.
This started happening recently, already tried a factory reset which didnt work obviously.Deleted all applications i had installed, and made sure all applications were closed properly by using the back button.
my torch has started a wirless update but when getting through back up freezes between 8 an 20 % . Have noticed in forum that this is known but for a computer update you just take out this as a back up option but on a wireless update the phone is stuck if I do a battery pull and put itback after few mins it starts again and tries to update is there anyway to cancel update or solve this. tried pluggin into pc but doesnt do anything different.
Recently I have found that my touchscreen as been encountering some problems. First of all it very often freezes and the touchscreen wont respond and if it does it lags behind. But the most annoying thing is the problem I have with the keypad. Whenever I am sending a message, whether that be Facebook or a text using the keypad the line of keys that the space is on will not work. Every other key will work except for that one line.
