BB Torch :: 9810 Updated And Touchscreen Refuses To Work?
Sep 24, 2010
I recently installed the new blackberry update...and since then my touch screen refuses to work - so I cant enter the pin to unlock the phone - and when I slide the screen up - the screen goes black and the phone goes off!
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Dec 21, 2011
I have recently upgraded my phone to the updated OS 7.0 Bundle 2406. My touchscreen occassionally freezes and does not respond for sometimes 15 minutes at a time. I do not recall if my touchscreen used to freeze before the update. However, I have tried downgrading back to the old OS and this does not work. Very often the touch screen seems to freeze after disconnecting from the USB cable connection to the PC or the bluetooth I use in my car
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Mar 15, 2012
I have updated my Torch 9810 to the new Telus 7.1 OS and it renders it unusable. I have tried reinstalling the OS several times, to no avail. It did that once with 7.0 and I reinstalled it and it worked great. I also tried to use app loader and I couldn't launch it, it said the file exists already and it stopped. I want the 7.1 features, but it seems to kill my 9810. The screen is semi functional for about 30 seconds with glitches then it freezes the screen and I can only use the cursor and the key board to do anything. I down graded back to 7.0 and now it works fine.
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Feb 3, 2011
The camera on my torch has stopped working! Absolutely no idea why, but its starting to drive me mad. Everything works fine, even the flash goes off, but it just doesn't take a pic. I've rebooted, made no difference.
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Aug 18, 2010
this is my 2nd Torch my first Torch touchscreen stoppeed working and ATT sent me another.now this Torch touchscreen stopped working, so far I did a reboot hard and soft now I may do a factory reset or downgrade..
Im beginning to think Torch is junk..Seen God 7/11/1995. I met Satan 6/2008 and in 2009... I was c r u c i f i e d by Spirits..
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Apr 27, 2012
was working perfectly fine until i downloaded an app that you can now get for free from RIM until some date in may. anyways, i wiped my phone and it was working fine for a few days, then it stopped working out of no where. then for some reason when i upgraded bbm and had to reset my phone, the touch worked perfectly but then randomly stopped working again. It basically does not work at all, except for sometimes when my phone is plugged in. idk how to fix this, would re-installing the software get it to work again or should i just take my phone in?
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Jul 27, 2012
I have a very undusual problem with my new Torch 9810. Suddenly the mouthpiece and earpiuece stop working as I am unable to listen to incoming calls and the reciever of my call is unable to listen to me. The phone rings fine but there is no voice. Even when I am making a call, I dint hear the ring tone whereas the reciever phone is ringing. This problem can be resolved by wiping all my data (format) and reactivating my enterprise account.
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Nov 4, 2011
There seems to be plenty of discussion about the 9900 not working with bluetooth on BMW cars but is anybody else having problems with a Torch 9810?My phone won't connect automatically - or rather it claims to connect on the iDrive screen, but doesn't work/ I have to disconnect and then reconnect again. That is on a good day. Every couple of days, it fails repeatedly and I have to delete the connection in the phone (the car won't let me) and pair again. Sometimes this takes a while. I am running version 7.0.0 Bundle 1465 which appears to be the latest software. My car is a 2005 BMW 6 series and it works fine with my wife's older Blackberry (a Curve I think) and my old Torch 9800.
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Dec 26, 2011
My Torch 9810 touch screen doesn't work properly anymore...it works each time the phone has just been freshly boot or when a battery pull has just been performed and stops afterwards until another battery pull or boot is done. is this some sort of software problem? Can it be fixed? If it can, how? I tried upgrading to OS 7.1 but the same problem persists.
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May 3, 2011
Yet another fault with my BlackBerry 9300, the browser refuses to work, I have full 3G coverage and I am connected to my home wifi with an excellent connection, yet my Blackberry just refuses to connect to any websites, all I get is a message saying Unable to connect to server, have had the problem for a few days, tried the usual battery pull, turned of my network coverage and tried running off my wifi and vice versa yet ive had no luck.
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Jun 29, 2015
I was on my Xperia z2 and the screen began jumping up and down before I shut the phone down and took my cover off to feel how hot the back of the device was.
At this moment, the device was charging and when I try ti turn it on, all I get is a screen mixed with lines of yellow, pink and green, almost like an untuned television.
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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Oct 1, 2012
I have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...
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Jul 21, 2011
On a phone call, the earpiece will not work. However, speakerphone will work and earphones will work.It refuses to play media audio, either through the earpiece or the speakerphone. However, it will play through the earphones.
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Mar 30, 2010
I have an N97 on Vodafone in the UK. I upgraded the firmware to version 2.0 and now want to upgrade to ver 2.1..The update seems to work OK, but when the phone is rebooted, even after a hard reset, it still shows version 2.0..Also it will not allow any additional application such as Ovi mpas or google maps to install.
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Oct 23, 2012
I have the BB Torch 9810, 7.0 Bundle 1355 and am trying to do the 7.1.0.1997 update that my phone prompted me to do. Ever since I got the phone, I have never been able to update a single app because it will not log me in.Each time I try to log in, it tells me that my password is incorrect (it is not). I have update my password several times, and it still will not recognize it. Now, it just tells me "an unexpected error has occurred".I plugged my phone into my Mac, and tried to update it there. I attempted to update 3 times, and attempted to back my files up twice. When I tried to back up my files, I got another "an unexpected error has occurred". When I try to update it, it tells me it is unable to update, and that I need to disconnect and try again. I did this in safe mode, as well.
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Apr 12, 2012
I received a message last night from god knows who or what... now i have some strange icon in my status bar, which after spending the day searching for an answer, find out is some web page link, which im ""supposed"" to follow. On principal i wouldnt go to the link, ive got better things to do than twatter or facepalm my every breath of the day I cant delete the dam thing, as im supposed to have a link / message whch will offer me the option.to remove.As i deleted the message the link is gone, the icon however remains!
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Jul 6, 2011
My BB 9800 Torch refuses to recognize the contacts in list.When a call comes in, it simply shows the numer and not the name, picture etc.
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Jul 17, 2011
My Blackberry messenger refuses to send messages or receive updates!! I've had my phone for 7 months and have had no problems with it. I haven't changed my contract plan or anything but all of a sudden both BBM and FB stopped working!!I've removed and re-installed facebook and it still won't work. And I dunno what to do about the BlackBerry messenger!
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Apr 8, 2012
my touchscreen on my iphone3gs will not work
Info:
iPhone 3GS
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Jan 28, 2011
My wife has bought a second-hand C3-01 Touch and Type, but she can't use it at all. When she puts her SIM in the phone and turns it on, it comes up with "Vodafone OK", after a while the screen displays "unlock" but she can't unlock it. Basically, it appears the touchscreen doesn't work. Are there any suggestions as to what may be wrong? It would appear the phone did work previously - the owner rather foolishly left a set of contacts on it (visible when the phone starts up) so it was working for them to do that. Could it be a settings issue?
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Jun 10, 2012
I have a problem when I open the keyboard...the touchscreen died!the rest of the funcionality still working perfectly, but the cant do anything with the touchscreeny help on this please???I have to take off the battery and restart the phone to make work again, but I cant open the keyboard cause it will break again the touchscreen
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Dec 25, 2011
I have a Sony Ericsson X10 mini and my problems stared last week. The phone was really slow, and just unlock the phone took 1 minute! Few hours after that the Touchscreen didn't respond and the buttons didn't work, just the lock button, and when I try to power the phone off it just come 3 alternatives Quiet mode, Flight mode and shut down, but I can't get further it just ends there and i waited 1 day to empty the battery and to update it, and i just can't update it because i can't get to the menu and put it in USB mode and the back button don't work so what should I do?
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Mar 6, 2011
my touchscreen doesnt work, everything else works, but i cant unlock the screen as the touchscreen dosent reconise im touching the screen
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Apr 10, 2012
I bought a Nokia C3-01 touch and type last year in the beginning of June. It's been a bit funny from time to time, but near Christmas it turned itself off and the camera stopped working. In January, the touchscreen started to become unresponsive and difficult to operate, to the point where I am often unable to get into the phone. And typing a text / navigating around the menu is an absolute nightmare. I've tried to calibrate the screen, but that doesn't help, as it doesn't recognise that it's being touched sometimes.I haven't dropped the phone or got it wet. I don't use the internet on it either, so I presumably can't have a virus.Would it still be under warranty? I've had nothing but trouble with it and it certainly reinforces the notion of 'buy cheap, buy twice'.
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Jul 6, 2011
There are two areas of my Droid 2 Global that do not work. The far left side about 1/8inch running top to bottom and directly above the Home key about 1/8 inch running top to bottom.
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Apr 12, 2012
yesterday my phone switches off automatically at battery level 15, and today at battery level 25 the phone switches off again... Then at the moment I plug my charger cable into my phone (at battery level 15) it reboots and after the reboot the touchscreen no longer works. Then I upgraded Whatsapp and rebooted my phone again to see if it is fixed, but it still isn't the touchscreen simply doesn't work... It doesn't respond when I press on screen icon or scroll or whatever I do.
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Oct 4, 2011
I got a blackberry storm from my friend about 2 weeks ago. When I got it, it worked perfectly, I personalized eveyrthing and I loved the phone. However, this week I was at work and I'm pretty sure the phone died. The red light stayed on, and when I was charging it in my car, it wouldn't hold a charge. It didn't turn on for 2 days, other than the white screen with the battery. I did a few battery pulls and left it plugged in. Now, it turns on when it wants to but the touchscreen realizes that my finger is there, but it doesn't click. What should I do? I took it to verizon and since I don't have insurance on it, they won't give me a new one.
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Apr 19, 2012
I have an iPhone 3GS that I updated on iTunes yesterday and upgraded to the new IOS 5. When I started going through the Set Up process on the phone itself, it asks me to enter my Apple ID so I can set up iCloud, App Store, etc, on my phone. But the bottom portion of my touchscreen doesn't work. So I can not type in my Apple email address, I can not switch the keyboard to numbers, since that bottom part of the screen doesn't work. I tried turning it sideways, but it stays vertical. So I can't even touch "Skip this step", since it's on the bottom part of the screen also. Now I can not send or receive calls or even use my phone! Is there any way to bypass this setup on my phone? Or set it up on my computer instead of the phone? I can't believe it won't even let me receive calls - do I really need to set up iCloud to receive phone calls?
Info:
iPhone
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Oct 18, 2012
I've had this problem for more than two weeks now. The touchscreen is not responding at all. Before I give it to the Sony Service Centre for repaiir, I need to take the backup of contacts.
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Aug 9, 2012
Recently I have found that my touchscreen as been encountering some problems. First of all it very often freezes and the touchscreen wont respond and if it does it lags behind. But the most annoying thing is the problem I have with the keypad. Whenever I am sending a message, whether that be Facebook or a text using the keypad the line of keys that the space is on will not work. Every other key will work except for that one line.
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