BB Torch :: Mouthpiece And Earpiece Don't Work In 9810
Jul 27, 2012
I have a very undusual problem with my new Torch 9810. Suddenly the mouthpiece and earpiuece stop working as I am unable to listen to incoming calls and the reciever of my call is unable to listen to me. The phone rings fine but there is no voice. Even when I am making a call, I dint hear the ring tone whereas the reciever phone is ringing. This problem can be resolved by wiping all my data (format) and reactivating my enterprise account.
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Apr 27, 2012
was working perfectly fine until i downloaded an app that you can now get for free from RIM until some date in may. anyways, i wiped my phone and it was working fine for a few days, then it stopped working out of no where. then for some reason when i upgraded bbm and had to reset my phone, the touch worked perfectly but then randomly stopped working again. It basically does not work at all, except for sometimes when my phone is plugged in. idk how to fix this, would re-installing the software get it to work again or should i just take my phone in?
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Nov 4, 2011
There seems to be plenty of discussion about the 9900 not working with bluetooth on BMW cars but is anybody else having problems with a Torch 9810?My phone won't connect automatically - or rather it claims to connect on the iDrive screen, but doesn't work/ I have to disconnect and then reconnect again. That is on a good day. Every couple of days, it fails repeatedly and I have to delete the connection in the phone (the car won't let me) and pair again. Sometimes this takes a while. I am running version 7.0.0 Bundle 1465 which appears to be the latest software. My car is a 2005 BMW 6 series and it works fine with my wife's older Blackberry (a Curve I think) and my old Torch 9800.
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Sep 24, 2010
I recently installed the new blackberry update...and since then my touch screen refuses to work - so I cant enter the pin to unlock the phone - and when I slide the screen up - the screen goes black and the phone goes off!
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Dec 26, 2011
My Torch 9810 touch screen doesn't work properly anymore...it works each time the phone has just been freshly boot or when a battery pull has just been performed and stops afterwards until another battery pull or boot is done. is this some sort of software problem? Can it be fixed? If it can, how? I tried upgrading to OS 7.1 but the same problem persists.
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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Mar 13, 2012
Everything functions fine on my iPhone 4 except the native phone app. I can dial out and answer calls. However, I cannot hear any sound coming out of the earpiece or speakerphone and the person on the other end of the line cannot hear me and the iPhone shows that we are connected. I use apps like Skype and Viber and I am able to make and receive phone calls fine. I can hear the caller and they can hear me. I restarted my iphone, I did a hard reset. I even backed up my iphone and restored it to default settings and the problem still persists.
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Jul 21, 2011
On a phone call, the earpiece will not work. However, speakerphone will work and earphones will work.It refuses to play media audio, either through the earpiece or the speakerphone. However, it will play through the earphones.
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Dec 7, 2011
When in a phone call I can't hear jack out of my earpiece speaker, have to put it on speaker phone to hear anything...So is there a software bug, or do I have to warranty out my device?
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Aug 14, 2010
I just recently am unable to hear callers via the earpiece, but i am able to hear callers via the speakerphone and also music via the bb media player though.
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Jul 11, 2012
I can not log in with my Blackberry ID from my Torch 9810 although the log in works via Internet.
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May 10, 2012
i recently saw on the website my phone can upload os 7.1 so i downloaded it to my pc but when i connect to desktop software and check it says no uploads available. I then tried doing it from the handset via options and again says phone software up to date. I am using os 6 but cant work out why it wont let me update to 7.1
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Nov 13, 2012
i bought a 9810 and this is what happens: i connect it to the charger, then the red led turns on, eventually it goes off and a little sand watch appears for like 5 seconds, disappears, and the process starts all over again.
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Mar 25, 2012
<y bb torch 9810 keeps rebooting and have also tried several times by removing the battery and start again but in vain.rebooting still goes on
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May 28, 2012
I just got a new Blackberry Torch 9810 and it won't let me add contacts. I scan someone's barcode and it says pending on my end but they never receive the request, we tried it the opposite way and it says pending on their phone but I don't receive the request.
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Feb 4, 2012
I keep getting an "Error 102 Reload Software for furhter information [URL]" message. There is a Reset button below that and when I press it, it just tries to restart my blackberry. It will load to a certain point and then come back to this Error message. I went to the website it suggests and it tells me to go onto my Blackberry Desktop Manager and reload my software. I tried to do this, but my Desktop Manager and my smart phone will not connect and so I can't reload my software.
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Jun 19, 2012
I am currently on 7.0.0.261 (B1346) with no attached carrier. I see "no updates available" option when I try to update.
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Nov 20, 2012
the phone was fine all along but all o sudden it does not wat to o on at al,no light nothing, i even swopped batteries but still nothing.
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May 19, 2012
My BB Torch 9810 is less than 3 months old. Yesterday Morning, I observed that it went off. I thot the battery was down, so I decided to charge it. Then it began the booting and rebooting and has not stopped till now. My BB pin is (personal info removed) perhaps there is something remotely that can be done.
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Jan 23, 2012
I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.
1- The big screen.
2- The touch screen with the sliding keyboard.
3- Latest OS.
As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.
For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.
Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.
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May 9, 2012
my blackberry torch 9810 doesn't turn on.
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Sep 12, 2011
i have blackberry torch 9810...my phone is not turning on , i dont known why battery is full only , i have changed battery from other tourch even i changed the battery not turing on? when i turn on torch 9810 the red led light is on for 3-4seconds , then its red led switch off , after that cursor running middle of the screen
again and again come like this , but its not turn on? i have backup my blackberry before itself..how to restore the OS or hard rest.
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Nov 17, 2011
Phantom calls. Rings once or twice, screen doesn't light up, no call on call log. No alerts set up. Tech support says to get an new telaphone number. I've had it for 12 years. That isn't going to happen.
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Jun 26, 2012
oops my torch 9810 got wet. It seems to be completely dry now. the red marks on the battery and on the device are still there, but it won't power up. What can I try? I've plugged it in to the charger and to the computer--still no luck
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Dec 5, 2011
how can i update my Torch 9810's OS to OS 7.1?
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Dec 29, 2011
My phone keeps freezing up with the system is busy symbol. Its been happening every other time I try to scroll or hit a key. I wait and/or take the battery out tounfreeze it. This makes my phone practically useless.
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Dec 5, 2012
I've been having trouble charging my 9810. When I plug my phone in the charging bolt doesn't show up on the battery, instead I get the usb symbol on the battery. I have to keep unplugging and then plugging my phone and after several tries the bolt shows up and it begins charging my phone.
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Aug 20, 2012
My brand New Tourch 9810 keeps on freezing up - I have to take the battery out in order to get it working again - I can not get onto Facebook, my BBM's doesnt go through, Sms' doesnt go through and when I tried to make a call it says - Call failed. I can not receive calls either - it goes straight to voicemail.
I can not send pics via BBM either - although it show send on my side - the receiver never gets them.
I really like Blackberry but are so frustrated that I want to get another make of phone!
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Jun 15, 2012
I have a 9810 from ATT with OS 7.0 , when I tried to update OS to 7.1 using BB Desktop software , there is no 7.1 version available. The only update available is a higher version of 7.0. What should I do to get OS 7.1 ?
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Apr 26, 2012
I've got a new 9810, uploaded V 7.1.0.267 the GPS is not working.Location On Location Aiding Enabled
It will update however shows Number of Satellites:0 Maps location is intermittent BlackBerry Traffic shows aGPS
Went to Device/Device and Status/typed "test" Performed GPS test,result: timed out
Does this mean it's a hardware issue?BB is on an enterprise server on Telus network
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Jun 30, 2012
yesterday i tried to upgrade my whatsapp and after upgrading i restarted mt phoe ...but after that when it reaches 60-70 % of booting it gets restarted again...
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