Phantom calls. Rings once or twice, screen doesn't light up, no call on call log. No alerts set up. Tech support says to get an new telaphone number. I've had it for 12 years. That isn't going to happen.
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
I have a Torch 9800 and am trying to change the number of rings for an incoming call before it goes to voicemail? I followed the instructions in the documentation, but when I go to the phone app, then to options, it says I should have a 'General Setting' option and I don't. Cannot find it anywhere!
Been a happy Sprint user since 2005 and have used various dumb phones and smartphones. The Photon is my 3rd Android.I have noticed that each phone , whether smartphone or not, has the same issue that has caused me to miss incoming phone calls here and there - the caller dials my number and hears several rings before my phone actually starts ringing. The phone goes to voicemail before I have the opportunity to answer the phone.The solution for my phones has always been to adjust the Slot Cycle index from the default setting of 2 to the setting of 0. This causes the phone to poll towers more frequently, thus the phone is more quickly aware of a new incoming call. The only negative implication is that the phone goes through battery a bit more quickly during the day...but it's really only a tiny difference. I've done this on my phones, on my spouse's phones, my mom's phone, etc.
Since the Photon's battery life is so much better than my prior phone (EVO 4G) I am very comfortable in adjusting the Slot Cycle index, so I obtained my MSL from Sprint and attempted the adjustment by going to the Dialer:##DATA# ->tap green Dial icon -> to the Data Settings menu...tap Advanced->From there you can see that the Slotted Index is set to 2. So I wanted to change the setting but can't get to it from Menu->Edit->enter MSL code->VerifyI called Sprint about this issue, and in the past they have helped me to change the setting. I have called more than once and have been dealing with the more advanced Tech Support team. No one at Sprint can figure out how to adjust this setting on the Photon.
My Torch 9800 has recently started to ring when set to vibrate only - which setting I prefer in business meetings. A reboot by battery removal makes no difference. On 'Silent' setting my phone behaves as it should.
I have just got a blackberry torch and synchronised all my data to it. I have set my ringtone in the normal profile to Assured but when my phone rings it plays Spirit. I have tried everything and cannot seem to find where to change it
i recently saw on the website my phone can upload os 7.1 so i downloaded it to my pc but when i connect to desktop software and check it says no uploads available. I then tried doing it from the handset via options and again says phone software up to date. I am using os 6 but cant work out why it wont let me update to 7.1
i bought a 9810 and this is what happens: i connect it to the charger, then the red led turns on, eventually it goes off and a little sand watch appears for like 5 seconds, disappears, and the process starts all over again.
I just got a new Blackberry Torch 9810 and it won't let me add contacts. I scan someone's barcode and it says pending on my end but they never receive the request, we tried it the opposite way and it says pending on their phone but I don't receive the request.
I keep getting an "Error 102 Reload Software for furhter information [URL]" message. There is a Reset button below that and when I press it, it just tries to restart my blackberry. It will load to a certain point and then come back to this Error message. I went to the website it suggests and it tells me to go onto my Blackberry Desktop Manager and reload my software. I tried to do this, but my Desktop Manager and my smart phone will not connect and so I can't reload my software.
My BB Torch 9810 is less than 3 months old. Yesterday Morning, I observed that it went off. I thot the battery was down, so I decided to charge it. Then it began the booting and rebooting and has not stopped till now. My BB pin is (personal info removed) perhaps there is something remotely that can be done.
I was so excited to have a Blackberry device and my choice was the Torch 9810 mainly for 3 reasons.
1- The big screen. 2- The touch screen with the sliding keyboard. 3- Latest OS.
As I watched and read so many reviews about it and compared it to the Bold 9900 and the Torch 9860. The reviews for the Torch 9860 were somehow negative, and the sliding keyboard was a win over the Torch 9860. Bold seemed to be a good phone but the bigger screen was again what made me go for the Torch 9810.
For a new Blackberry user like me, I couldn't really figure out much differences between the three phones.
Unfortunately the Torch 9810 is not yet here in Egyptian market and I was about to buy a Bold 9900 till I noticed it would be locked to my carrier and then I changed my mind. I asked a family member to buy the Torch 9810 for me from the UAE and I finally got it one week ago.
i have blackberry torch 9810...my phone is not turning on , i dont known why battery is full only , i have changed battery from other tourch even i changed the battery not turing on? when i turn on torch 9810 the red led light is on for 3-4seconds , then its red led switch off , after that cursor running middle of the screen again and again come like this , but its not turn on? i have backup my blackberry before itself..how to restore the OS or hard rest.
oops my torch 9810 got wet. It seems to be completely dry now. the red marks on the battery and on the device are still there, but it won't power up. What can I try? I've plugged it in to the charger and to the computer--still no luck
My phone keeps freezing up with the system is busy symbol. Its been happening every other time I try to scroll or hit a key. I wait and/or take the battery out tounfreeze it. This makes my phone practically useless.
I've been having trouble charging my 9810. When I plug my phone in the charging bolt doesn't show up on the battery, instead I get the usb symbol on the battery. I have to keep unplugging and then plugging my phone and after several tries the bolt shows up and it begins charging my phone.
My brand New Tourch 9810 keeps on freezing up - I have to take the battery out in order to get it working again - I can not get onto Facebook, my BBM's doesnt go through, Sms' doesnt go through and when I tried to make a call it says - Call failed. I can not receive calls either - it goes straight to voicemail.
I can not send pics via BBM either - although it show send on my side - the receiver never gets them.
I really like Blackberry but are so frustrated that I want to get another make of phone!
I have a 9810 from ATT with OS 7.0 , when I tried to update OS to 7.1 using BB Desktop software , there is no 7.1 version available. The only update available is a higher version of 7.0. What should I do to get OS 7.1 ?
yesterday i tried to upgrade my whatsapp and after upgrading i restarted mt phoe ...but after that when it reaches 60-70 % of booting it gets restarted again...
I have recently bought a Torch 2 (9180) phone with OS 7 from a retailer in India. However, I have been facing some problems from day 1 of the purchase. A summary of some problems is as under:
1. On clicking power off icon or pressing power off button, the phone does not shut down completely. It goes in somewhat standby mode and by just pressing the power button again, the phone starts as if only the screen had been turned off, i.e. the processor still keeps on working. Is it normal for OS 7 users because a friend has 9800 with OS 6 and it switches off completely on pressing the power off button and boots again when the power button is kept pressed? Also, if this is true for OS 7, then is battery pull the only way to completely switch off the phone?
2. The screen has stopped rotating automatically without disabling it!
3. The led light (white coloured) keeps on continuously flashing and drains a lot of battery life. I am unable to switch it off.
4. The phone has started hanging/freezing for 10-20 seconds each time I want to use any app.