BB Torch :: 9810 Touch Screen Does Not Work At All
Apr 27, 2012
was working perfectly fine until i downloaded an app that you can now get for free from RIM until some date in may. anyways, i wiped my phone and it was working fine for a few days, then it stopped working out of no where. then for some reason when i upgraded bbm and had to reset my phone, the touch worked perfectly but then randomly stopped working again. It basically does not work at all, except for sometimes when my phone is plugged in. idk how to fix this, would re-installing the software get it to work again or should i just take my phone in?
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Dec 26, 2011
My Torch 9810 touch screen doesn't work properly anymore...it works each time the phone has just been freshly boot or when a battery pull has just been performed and stops afterwards until another battery pull or boot is done. is this some sort of software problem? Can it be fixed? If it can, how? I tried upgrading to OS 7.1 but the same problem persists.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Feb 12, 2012
I've pulled the battery so often, I feel like I'm playing checkers with it.
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Aug 26, 2012
Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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Nov 25, 2012
I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!.
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May 26, 2011
I have got problem with touch screen, I just reload, re-installed the software, one day without accu, still the touch screen doesn't work properly.
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May 24, 2012
I have the new Blackberry Torch 9810 and whenever I put a case on the phone, the touchscreen keyboard disappears. Whenever I take the case off though, the keyboard re-appears. I work in a job where I NEED a phone, and I'd like to have my OtterBox on my phone in case it drops and could potentially break.
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Apr 18, 2010
My HTC Touch Pro (XV6850) screen no longer works when I touch it. Is there an replacement digitizer for it? Its the XV6850 version for Verizon.
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Jul 27, 2012
I have a very undusual problem with my new Torch 9810. Suddenly the mouthpiece and earpiuece stop working as I am unable to listen to incoming calls and the reciever of my call is unable to listen to me. The phone rings fine but there is no voice. Even when I am making a call, I dint hear the ring tone whereas the reciever phone is ringing. This problem can be resolved by wiping all my data (format) and reactivating my enterprise account.
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Nov 4, 2011
There seems to be plenty of discussion about the 9900 not working with bluetooth on BMW cars but is anybody else having problems with a Torch 9810?My phone won't connect automatically - or rather it claims to connect on the iDrive screen, but doesn't work/ I have to disconnect and then reconnect again. That is on a good day. Every couple of days, it fails repeatedly and I have to delete the connection in the phone (the car won't let me) and pair again. Sometimes this takes a while. I am running version 7.0.0 Bundle 1465 which appears to be the latest software. My car is a 2005 BMW 6 series and it works fine with my wife's older Blackberry (a Curve I think) and my old Torch 9800.
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Sep 24, 2010
I recently installed the new blackberry update...and since then my touch screen refuses to work - so I cant enter the pin to unlock the phone - and when I slide the screen up - the screen goes black and the phone goes off!
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Mar 29, 2012
I bought my TORCH 9810 3 months ago, it worked well, but lately I've been experiencing problems with it, the screen doesn touch, when it works, it works very slow, I can tap six times and it won't work, what is the problem and how can I fix this! Everything works very fine, except for the screen, why?!
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Aug 25, 2012
I have a weird problem with my blackberry torch 9810, all the lights from the kerboard and the 4 button (call, blackberry button, return button and turn off button) are on and also, the green light LED is on too but the SCREEN doesn't show up.
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Sep 20, 2012
Today I removed my battery to reset and the screen will rotate for a short period of time then stops. Reset again its OK but after a short time it wont rotate.
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May 8, 2012
I am on my 4th B.B. Torch 9810. At odd times when the keyboard is extended and I am typing an email or text msg. The screen will black out and bounce me out to the main screen. This has happened on every Torch I have received since January of this year.
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May 26, 2012
The screen has stopped rotating..
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Jan 14, 2010
I'm a 1st time owner of a brand new 5800, this is my first experience with a touch screen phone and I was wondering since the screen is plastic and I absolutely hate scratches on my phones anywhere but especially on my screen, is there a way to put a screen protector on the screenof the phone and have the touch screen still work, will it be less sensitive or will it work at all?
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Feb 10, 2012
I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.
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Sep 13, 2012
how do i stop the 9810 screen from rotating?
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Jan 19, 2012
I bought a used 9810 for a decent price, it was listed as *mint* and the cosmetic condition I'd say would be at best very very good (it had a lot of gunk under the case they had on it, I had to clean it for them).
So anyways I got it all set up I tranferred all my info from my older Torch 9800, then I pulled the 9810 out of my pocket and it was flipping through "All" "Favourites" "Downloads" "Frequents" and all of those. So I was obviously confused.
After using the phone a lot I realized that it's just the "cursor" or the pointer that is moving quickly to the top-left of the screen. If I'm on the internet I see the little pointer icon moving to the top-left corner. If I'm on anything like the main screen or blackberry app world there is a flick to the left.
To see exactly what I'm describing look at the video --> Here <-- please.
I think this is the track-pad, some other people on crackberry thought it was the screen, so I would just like to know which it is. Because this is a used phone, I do not know any of the real backround of it. I was told it was well taken care of.
Is there a simple way to fix this? (Factory Reset) or would this trackpad or screen need to be replaced?
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Sep 20, 2012
My screen won't rotate anymore??? Not for videos camera nothing? I can't find a setting for this??
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Jun 14, 2011
my blackberry has just decided that non of the key pad or buttons are going to work but touch still works if i restore it back to factory settings will this sort the problem out also how do i get the phone back to factory settings?
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Jul 24, 2011
I have updated to the Torch from the Storm2 but have some questions. How do I delete icons off of the homescreen and off of the phone. I have inadvertently set up too many e-mail addresses and want to simplify. I added to the home screen but don't know how to get rid of them.
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Jun 3, 2012
My 9810 is acting up. None of the keys are working, even the 5 below the screen. Sometimes the track pad works but not when it is pressed, and when the back botton works it puts me into sreach mode and looks for the letter "H" only. The touch screen is fine. This was before upgrading to OS7.1. I have done multiple hard resets and it does nothing at all. This has been going on for three days now. It hasn't be dropped or anything.
Last night I upgraded to OS 7.1 now my back ground does not rotate properly with how the phone is being held it does rotate, When you hold it upright it thinks its on it's side and vise versa.
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Nov 29, 2011
Is there any way to adjust the time the screen starts to darken? It gets monotonous pushing the back button or whatever it's called.
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May 10, 2010
I have tried every thing to make this darn screen work. I have pulled the battery and that works for maybe two days. I have tried back up the phone and that works for maybe two days then nothing. Is there a more permanent fix available? This is a relatively new phone (bought in april last year)
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Apr 16, 2015
When I Ptsoal xperiaz2 device usb cable and found that the screen touch not work well
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Sep 2, 2014
i woke up and the screen wont work. my phone is on but the screen wont work. i got my phone in april will apple send me a new iphone for free?
Info:
iPhone 5c
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Dec 3, 2014
The touch screen does not work, even I reset many times. The phone does not get wet. I cannot stop the clock alarm! I cannot reply whatsapp message!the
Info:
iPhone 5, iOS 8.1.1
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