BB Torch :: Touch Screen 9810 OS 7.0 Not Working?

Feb 12, 2012

I've pulled the battery so often, I feel like I'm playing checkers with it.

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BB Torch :: 9810 Touch Screen Not Working?

Feb 16, 2012

Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.

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Torch :: Touch Screen Keyboard Not Working On BB 9810

Aug 26, 2012

Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.

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BB Torch :: 9810 Touch Screen Not Working After Update?

Mar 28, 2012

I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.

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BB Torch :: 9810 Touch Screen Does Not Work At All

Apr 27, 2012

was working perfectly fine until i downloaded an app that you can now get for free from RIM until some date in may. anyways, i wiped my phone and it was working fine for a few days, then it stopped working out of no where. then for some reason when i upgraded bbm and had to reset my phone, the touch worked perfectly but then randomly stopped working again. It basically does not work at all, except for sometimes when my phone is plugged in. idk how to fix this, would re-installing the software get it to work again or should i just take my phone in?

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BB Torch :: 9810 Touch Screen Doesn't Work Properly Anymore?

Dec 26, 2011

My Torch 9810 touch screen doesn't work properly anymore...it works each time the phone has just been freshly boot or when a battery pull has just been performed and stops afterwards until another battery pull or boot is done. is this some sort of software problem? Can it be fixed? If it can, how? I tried upgrading to OS 7.1 but the same problem persists.

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BB Torch :: 9810 Screen Not Working?

Mar 29, 2012

I bought my TORCH 9810 3 months ago, it worked well, but lately I've been experiencing problems with it, the screen doesn touch, when it works, it works very slow, I can tap six times and it won't work, what is the problem and how can I fix this! Everything works very fine, except for the screen, why?!

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BB Torch :: 9810 Functions And Screen Not Working Properly?

Jun 3, 2012

My 9810 is acting up. None of the keys are working, even the 5 below the screen. Sometimes the track pad works but not when it is pressed, and when the back botton works it puts me into sreach mode and looks for the letter "H" only. The touch screen is fine. This was before upgrading to OS7.1. I have done multiple hard resets and it does nothing at all. This has been going on for three days now. It hasn't be dropped or anything.

Last night I upgraded to OS 7.1 now my back ground does not rotate properly with how the phone is being held it does rotate, When you hold it upright it thinks its on it's side and vise versa.

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BB Torch :: 9810 - Screen Is Working Fine But Keyboard And Other Buttons Are Not Functioning At All?

Mar 15, 2012

My screen is working fine but my keyboard and other buttons are not functioning at all. I also have my phone locked so in order to go into it i need to type my password but im also unable to do that because none of the keys are working.

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BB Torch :: Touch Screen Not Working When Torch Is Open?

May 16, 2012

My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?

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BB Torch :: Touch Screen Is Not Working

Jan 4, 2012

I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.

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BB Torch :: Disappearing Touch Keyboard 9810

May 24, 2012

I have the new Blackberry Torch 9810 and whenever I put a case on the phone, the touchscreen keyboard disappears. Whenever I take the case off though, the keyboard re-appears. I work in a job where I NEED a phone, and I'd like to have my OtterBox on my phone in case it drops and could potentially break.

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BB Torch :: Keys And Touch Screen Are Not Working?

Jul 14, 2012

The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.

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BB Torch :: Keypad/touch Screen Not Working?

Oct 6, 2011

torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.

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BB Torch :: The Touch Screen Isn't Working Properly

Oct 5, 2012

My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.

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BB Torch :: Touch Screen Keyboard - Not Working

Apr 21, 2012

My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.

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BB Torch :: Touch Screen Not Working After Replacement?

Oct 3, 2011

I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.

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BB Torch :: 9800 Touch Screen Not Working?

Jun 4, 2012

am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem

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BB Torch :: Touch Screen & Select Button Not Working?

Feb 15, 2012

I dropped my 9810 in cup of soda and have had it in a container of uncooked rice for 4 days.It's has completely dried out. I turn it back on for the first time, and all my new notifications appear, but unfortunately I cannot access them because my touchscreen function is not working nor is the select button working.I was hoping I would just turn my device back on and everything would be working as normal, but I guess that was wishful thinking.

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BB Torch :: 9810 GPS Not Working ?

Apr 26, 2012

I've got a new 9810, uploaded V 7.1.0.267 the GPS is not working.Location On Location Aiding Enabled

It will update however shows Number of Satellites:0 Maps location is intermittent BlackBerry Traffic shows aGPS

Went to Device/Device and Status/typed "test" Performed GPS test,result: timed out

Does this mean it's a hardware issue?BB is on an enterprise server on Telus network

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BB Torch :: 9810 Trackpad Not Working?

Dec 12, 2011

My BlackBerry Torch 9810's trackpad stopped working.

It has been an ongoing problem for about two weeks. Sometimes it works other times it doesnt.

I tried battery pulls and they never seemed to work instanteously although sometimes after the 3rd or 4th battery pull and 20 minutes of the phone being back 'on' it would work.

Now it's been about 3 hours since it last worked. I've installed the latest update for BB. I'm removing every program that is on it to try to get it to work.

I don't think it's a hardware problem because sometimes the trackpad works, and others it doesnt. If it was a hardware problem I dont think it would be on and off.

Note: the click function of the trackpad button works just fine. However I cant use it to go N, S, E, & W.

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BB Torch :: Auto-rotate Not Working On 9810?

Jun 8, 2012

I have a problem after updating to v. 7.1.0.342.After the update everything was fine. Now about a week later the auto rotate does not work any longer.I have removed the battery for a restart but i am still having the same problem .When i pay a game like Angry Pigs (That rotate the screen) it stays that way untill I slide open the phone.

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BB Torch :: Ringer And Vibrator Not Working In 9810?

Mar 27, 2012

Ringer and vibrator of my blackberry torch 9810 suddenly stops working. If i would be getting call or message, the ringer or vibrator doesn't work.

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BB Torch :: Protect App Is Not Working Properly In 9810?

Sep 9, 2011

Since last night, my Blackberry Protect app is "unable to login to your BlackBerry ID account", I did the usual, went to my BB account and reset a new password, didn't work, did twice, still hasn't worked. I jave a BB Torch 9810,

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BB Torch :: Hard Buttons Have Stopped Working On 9810?

Aug 10, 2012

All of my hard buttons have stopped working on torch 9810

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BB Torch :: WiFi Connected But Internet Not Working On 9810?

Dec 8, 2011

WiFi connected but internet not connecting in BB torch 9810.

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BB Torch :: 9810 Screen Don't Show Up

Aug 25, 2012

I have a weird problem with my blackberry torch 9810, all the lights from the kerboard and the 4 button (call, blackberry button, return button and turn off button) are on and also, the green light LED is on too but the SCREEN doesn't show up.

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BB Torch :: 9810 Screen Won't Rotate

Sep 20, 2012

Today I removed my battery to reset and the screen will rotate for a short period of time then stops. Reset again its OK but after a short time it wont rotate.

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BB :: Screen On My Torch 9810 Blacks Out

May 8, 2012

I am on my 4th B.B. Torch 9810. At odd times when the keyboard is extended and I am typing an email or text msg. The screen will black out and bounce me out to the main screen. This has happened on every Torch I have received since January of this year.

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BB Torch :: 9810 Screen Does Not Rotate

May 26, 2012

The screen has stopped rotating..

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BB Torch :: 9810 Freezes On Reboot Screen Near End

Feb 10, 2012

I can't get passed my reboot screen, I have tried taking out the battery many times, tried downloading the software update and also tried putting in the original software from AT&T and it still freezes on the reboot screen near the end. I downloaded a software called "blackberry Swiss army kit" and I still got nothing done. Everything installs but when it reboots its freezes at the same spot.

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