BB Torch :: Touch Screen Keyboard - Not Working
Apr 21, 2012
My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.
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Aug 26, 2012
Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.
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May 9, 2012
On my Blackberry Torch 9800 I can receive messages but I cannot reply to them my touch screen and keyboard do not work.
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Aug 13, 2010
Is there a way by touching something on the screen?
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May 16, 2012
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
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Jan 4, 2012
I have used my torch for a long time now and it used to work perfectly, now the touch screen doesn't work at all, I have to use the track pad for everything. The pulling out battery doesn't work; and its not an option to take to my carrier since it is an Att device and my provider is Tmobile.
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Jul 14, 2012
The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Feb 16, 2012
Phone fell into snow last week (when I did). Got the red dot indicating liquid damage. All seems to be working except the touch screen. I can no longer do anything with it.
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Feb 12, 2012
I've pulled the battery so often, I feel like I'm playing checkers with it.
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Oct 3, 2011
I just replaced the digitizer and the lcd screen with brand new parts but now the touch screen doesn't work.
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Mar 28, 2012
I have updated my device (Torch 9810) a few months ago and from that moment on the touch screen is not operating properly. Sometimes it works but most of the times it does not. Also the track pad does not always work properly after the upgrade. Yesterday nothing worked and I had to soft reset the device before considering throwing it to the swimming poolThe unfortunate thing is that I do not remember what type of upgrade I made but it took 2-3 hours to complete.Last but not least after this upgrade my battery dies in less than half a day. I bought a new one and the same thing happens.
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Feb 15, 2012
I dropped my 9810 in cup of soda and have had it in a container of uncooked rice for 4 days.It's has completely dried out. I turn it back on for the first time, and all my new notifications appear, but unfortunately I cannot access them because my touchscreen function is not working nor is the select button working.I was hoping I would just turn my device back on and everything would be working as normal, but I guess that was wishful thinking.
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Mar 15, 2012
My screen is working fine but my keyboard and other buttons are not functioning at all. I also have my phone locked so in order to go into it i need to type my password but im also unable to do that because none of the keys are working.
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May 24, 2012
I have the new Blackberry Torch 9810 and whenever I put a case on the phone, the touchscreen keyboard disappears. Whenever I take the case off though, the keyboard re-appears. I work in a job where I NEED a phone, and I'd like to have my OtterBox on my phone in case it drops and could potentially break.
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Jul 24, 2011
The calender icon got messed up. Topping that the keyboard is kinda messed up too Dunno how.
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Aug 19, 2010
hello forum i tried to look on how to change the on screen keyboard style to t9 because its qwerty and i cant see the option to do it , is there away or no thank you
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Aug 21, 2010
Just got my torch last night! yayyy! I did read in one of the threads there is a way to bring the virtual keyboard down by swiping up and down (I think). But when I do that, I always open the manage connections option. Can someone explain how to get it to show wo opening the physical keyboard?
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Dec 19, 2011
recently my x10 mini pro can't use the touch screen when sliding the keyboard. Then just yesterday, when i slide the kayboard out, the whole screen turn black.
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Jun 26, 2011
I picked up my phone as I usually do, slid open the keyboard, typed out a text message, and then attempted to press the send button with my finger. For some reason, my touch didn't register and I had to manually select the send button by using the keyboard. I thought it was a glitch, however I am not able to select anything using the touch screen with the keyboard open. For example, if I press the lock button and attempt to unlock my phone with the touchscreen while the keyboard is open, I get no response. Also, if the keyboard is open and I try to open an app or perform any function using the touch screen, I recieve no response. However, the touch screen performs perfectly fine with the keyboard close. The main reason I got the Droid 2 was because of the physical keyboard paired with the touchscreen so I would like to fix this problem as soon as possible.
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Apr 8, 2010
some how my touch keyboard went to keyboard mode and not qwerty style. I cant figure out for the life of me HOW to change it
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Jan 15, 2012
My touch pad works in some screens but not others.
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Aug 3, 2012
My storm 2 is broken...The touch screen has suddenly stopped working and everythime I boot the phone I get a white screen with various different errors and codes. Each time errors are different...Im sure the phone is unrepairabl so I need to recover my BBM contacts... I've recovered my phonebook, music, pics, files etc from previous backups but I need my BBM contacts... If I can remote access the phone from my laptop I can do it but I don't know how...
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Dec 10, 2014
I got an iPhone 5s what the screen is totally black, but the touch screen and other functions are still working, has been replaced the LCD but it keep doing the same way.
Info:
iPhone 5s, iOS 8.1.1
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Jul 2, 2012
yesterday my bbtorch screen went blank and the error 606 message appeared, I solved (I THOUGHT I did) that problem by running a firmware update, the message disappeared but now that my phone is working I see that the keyboard nor any other physical key is working. When I slide it open the screen lights up and if it is on its side the image rotates so I think the device still recognizes the keyboard but I don't understand why it won't work, I'm currently running version 7.1.0.1149.
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Aug 21, 2012
The slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
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May 9, 2011
the keyboard has stopped working on my phone so i can only use the screen i have only had it since christmas.
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Dec 24, 2011
My keyboard wont work all of a sudden. Switched phone on and off, all the checks, battery out while on, etc. Can only use screen.
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Jan 6, 2012
Updated software last night to 6.0.0.5. Still no joy! 9800 torch is the phone I have how do we get it operational again? Is there away we can factory reset the phone to see if that works??
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