BB Torch :: First Error 606 Then Keyboard Not Working?
Jul 2, 2012
yesterday my bbtorch screen went blank and the error 606 message appeared, I solved (I THOUGHT I did) that problem by running a firmware update, the message disappeared but now that my phone is working I see that the keyboard nor any other physical key is working. When I slide it open the screen lights up and if it is on its side the image rotates so I think the device still recognizes the keyboard but I don't understand why it won't work, I'm currently running version 7.1.0.1149.
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Aug 21, 2012
The slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
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May 9, 2011
the keyboard has stopped working on my phone so i can only use the screen i have only had it since christmas.
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Dec 24, 2011
My keyboard wont work all of a sudden. Switched phone on and off, all the checks, battery out while on, etc. Can only use screen.
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Jan 6, 2012
Updated software last night to 6.0.0.5. Still no joy! 9800 torch is the phone I have how do we get it operational again? Is there away we can factory reset the phone to see if that works??
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Dec 1, 2011
Recently my 9800 torch keyboard has stopped working it hasnt been exposed to water or anything. The touch screen is fine no problems at all i presumed that it had broken and that was that...then one morning my screen flashed black l(like it had been locked) and the keyboard started working then after 5 mins it stopped. This has happened for the past 3 mornings now so i thought it could poss be a software issue. I have rebooted my phone (bat pull) done a full wipe of everything and still no joy
My device version is v6.0.0.246 bundle 695 it says it is the latest software
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Apr 21, 2012
My touch screen keyboard does not come up when I want to use it and so I can only use my keyboard once I slide the screen up. I must have hit a button but for life of me cannot find which one I need to turn it back on again. It use to come up automatically when I touched in a typing area for texts, web etc - now nothing.
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Apr 23, 2011
I got a new BB Torch 9800 a few days ago and the physical keyboard won;t work (and has never worked) when I slide it out. Does anyone know if there is a setting somewhere I need to activate, or is this likely to be a device fault? (By the way, I downloaded the latest software update and rebooted and took out the battery etc...) Everything else seems to work fine.
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Aug 26, 2012
Recently the touch screen keyboard if my blackberry torch has stopped working when I close the my phone (slide close) and also the rotation that Blackberry torch does when you change the position of it isn't also work, I thought it was software problem but it's not.
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Feb 27, 2011
I have had my BB for about a month now and it was working fine. The trackpad is very responsive and when the unit is closed the track pad works great but about a week ago the trackpad stopped working when the keyboard slider was open, after a few swipes it would come back to life however now the problem is worsened to the point where the trackpad is unresponsive when the kb is opened but as soon as I slide the kb back the track pad comes to life, this is the second unit that I have had problems with in 30 days. I have tried all the standard stuff like pulling the battery for a few hrs and such.
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Mar 20, 2012
I have a huge problem with my blackberry torch 9800 : My keyboard just randomly stop working! it had no choc, the central touch still moving but I cannot select anything! except this one, no other touch is working...what can I do?
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Aug 16, 2010
I am having issues with the keys not working properly on the touchscreen keyboard. When the phone is in portrait and I press on a key what shows up is the key at the left end of that row ex: if I press L an A shows up on the screen, if I press U I get a Q. If I turn the phone so that the keyboard is now on the same side as the USB port I only get whatever buttons are on the bottom of the screen. If I turn it 180 degress none of the keys work.
I have also noticed this happening in applications like Google Latitude. If I press any of the icons on the bottm of the screen the only one that registers is the zoom out key.
If I do a battery pull things work well for a bit and then it starts acting up again.
I haven't seen anyone else posting about this and I am hoping that it is just this phone. I am exchanging it tonight.
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Mar 15, 2012
My screen is working fine but my keyboard and other buttons are not functioning at all. I also have my phone locked so in order to go into it i need to type my password but im also unable to do that because none of the keys are working.
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Jan 16, 2012
My BB Torch 9800 is not working! I can't even get the original JVM error to come up now - only reboot. I can't function without it. (I'm running OS6, bundle 2647) I chatted w/AT&T, but they directed me back to Blackberry.I have tried soft reboot, hard reboot, restoring from desktop software, re-downloading BBSAK to wipeout & reload OS6, but my phone will not even show as connected so desktop software & BBSAK will not recognize my device. After removing the battery, the red LED light comes on, the screen lights up, but the bar at startup wont even get 25% across now before it shuts down & restarts again. What can I do to get my BB Torch to reboot?
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Aug 21, 2010
Just got my torch last night! yayyy! I did read in one of the threads there is a way to bring the virtual keyboard down by swiping up and down (I think). But when I do that, I always open the manage connections option. Can someone explain how to get it to show wo opening the physical keyboard?
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May 1, 2011
I got my torch 2 days ago and everytime to sign into blackberry app world it keeps saying an error has occurred please try again later.
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Sep 1, 2012
I was trying to install an application I downloaded on my bb, but It kept on giving me the error message: Unexpected error: java.io.IOException: No working transports!...what do I do please? Secondly, I still have up to 60% free space on device and storage but the device always delay by giving the busy 'clock' icon everytime.What do I do to increase its speed?
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Feb 24, 2012
When trying to sync I get a windows error that says BBerry Desktop Software has stopped working.I have uninstalled and installed twice and doesnt clear the problem.Windows does not provide further detail on the issue with the error, it just closes the desktop manager.For other models of BBerry I ready it could be a conflict with the SD media card, but I tried disabling it and I still get the same error.I didnt do any major installs to my laptop, It just suddenly started giving me this error. Although I know 2 days ago Windows 7 did an automated update of installs on the laptop.
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May 31, 2012
I've been charging my bb torch n suddenly my smartphones didn't working. Its error 102 reload software? What is that?
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Sep 16, 2010
I am having an issue with a weird error code that I have gotten since day 1 of owning my torch. Everytime I do a BP when the phone boots up I am getting an error that says, "122 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. Activatet=6"
I get this same error code when trying to set up my visual voicemail. When someone leaves a message I get that 122 Error as well as another error sent from 1000000000 that just has a garbled message. My VVM has been reset twice by at&t and I have been told that everything is provisioned correctly. I was hoping that .214 would fix this issue but still it persists.
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Jun 27, 2011
Everytime I make a call or send a txt message I get the following error message 'Supplementary service error. General Error'
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Mar 16, 2011
I just cleared "JVM error 102" from my Storm and now the keyboard will not appear. I've tried popping the battery out while it was on, I've also tried assigning the convenince key to display virtual keyboard and that also did not work.
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Apr 9, 2012
i have purchased a BB Torch 9860 just about 9 days back and it suddenly showed me an error 602 and ever after reset and removing battery, the device continues to show error.
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Nov 28, 2011
before this problem happends, about 3 days ago i've got an error message saying built in media got an error so must repair it or wipe it.. i tried to repair it, but it keeps saying built in media repair failed. so i wipe it..but, a couple of seconds after i click wipe built in media, my blackberry reboots by itself..after it finished rebooting, my blackberry tells me built in media got an error again.and i tried to wipe it again but my blackberry still rebooting it self again.this happends 4 times in a rowand yes, the blackberry still rebooting itself again.but, this time, my blackberry didn't finish rebooting, the loading bar stuck in 3/4 of the bar.of the bar.so today i tried to fix it with tried to restore it to factory default.. but it keeps failed connecting to the device..the third time i tried, it got a white blank screen when reaching the 3/4 loading bar..
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Nov 21, 2014
I couldn't type at all on my G3 as the keyboard stopped popping up when clicking a text field - luckily I had Swype installed (as I'd bought it for a previous phone that had a rubbish stock keyboard) to use as a back up so I made Swype the default and could type again... however, I miss my LG Keyboard and it's emoticons but I cannot turn it back on - when going into the 'language & input methods' menu, I can adjust the settings for it, but the tick box to turn it on is greyed out?I tried the usual turn off and on etc, but it's still greyed out and seemingly can't be turned on.
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Mar 27, 2011
I got off work last night and the only part of my phone keyboard that works is the ball; it can scroll, but there is no response when i push it down. Also the rest of the keys do not work either. There was no water damage, smashing, dropping, anything that happened to my phone.
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Sep 3, 2011
i had to get a new housing for my blackberry... and suddenly my delete and enter snd the (p) buttons dont work... tryed changing the keyboard.still got the problem. turned the phone off and left for 5 mins still got the problem?
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Jun 30, 2014
I cannot even use the keyboard to type in the password so that I can reset it.
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Apr 14, 2012
I just got new tourch 9860 and to my big surprise I have a lot of languages to chose for keyboad BUT NO RUSSIAN. I need it for work, so , please explain me how can I install it to my device.
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Jun 10, 2011
My virtual keyboard disappeared, how can I bring it back?
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