BB Curve :: Keyboard Is Not Working?
Sep 3, 2011
i had to get a new housing for my blackberry... and suddenly my delete and enter snd the (p) buttons dont work... tryed changing the keyboard.still got the problem. turned the phone off and left for 5 mins still got the problem?
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Mar 27, 2011
I got off work last night and the only part of my phone keyboard that works is the ball; it can scroll, but there is no response when i push it down. Also the rest of the keys do not work either. There was no water damage, smashing, dropping, anything that happened to my phone.
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May 15, 2010
my BB 8900, didn't got any problems or any new software installed. and my keyboard is not working,
the trackball is working but cant chose.
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Jan 15, 2012
last night i dropped my phone and the battery popped out. Upon reinstalling the battery and resetting the device, my keyboard started acting strangely, numbers letters i didn't press would appear on the screen. I went on to reset the device again by pulling out the battery. When i turned the device back on, the keyboard was unresponsive, and only the scroll square would work, but without the button function. I've tried blowing out the any dust
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Aug 24, 2011
4 of the buttons on my keyboard are not working! all other keys are fine and the phone is in perfect order otherwise but the 4 buttons wont work it is the p the delete the alt and the enter keys on the right of the keyboard?
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Mar 8, 2011
As if they are not connected, i can move the trackpad left to right and up to the volume icon, but can't click, and the keyboard and side keys do nothing I pulled the battery, that didn't work, the bb site says to delete data, well tried to and 3/4 thru desktop software says the phone is disconnected, so i can't delete all the data i clicked restore, still no keys work and no water, the liquid detector is white?
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Dec 10, 2011
i have a blackberry curve 9330. I got it a month ago and i had the same problem the second day i got it but it worked again. The trackpad is working fine but the keyboard isnt. I tried taking of the battery several times i took it off for the whole night and it still doesnt work. I finally called my phone company and they said they would send me a new one but if they find out i damaged it i have to pay $350. I know i havent done anything but what if they tell me i had and i have to pay for that.
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Jul 15, 2011
my track pad stopped working suddenly, out of nowhere, it came and went for like 2 weeks, then started working properly again. Now ive got a problem with my "A" button, which doesnt work at all and have discovered that my delete button is constantly being pressed even when i take off the cover, etc. Which basicly means anything i write is automaticly deleted... After this problem went away, now none of the buttons on the keyboard work , not even the delete button. I am going to send it to the repair but I HAVE TO BACK UP EVERYTHING FIRST, but i cannot do it because i cannot get into my simcard, to save all the numbers from the phone onto there and save the stuff on my phone onto the computer
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Apr 15, 2012
My screen is black no matter what I press. I didn't lock the keys or anything. I take the battery out, put it back in and the screen loads but once its at the home screen I can't do anything. None of the buttons I press do anything. Pretty soon the background goes out and the screen is black again. I'm recieving texts and phone calls but I can't respond or even see what they are because the screen is black and the keys aren't working.
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Aug 14, 2010
I wonder if my 8900 has a virus? 2 weeks ago my keypad stopped working all of a sudden (all but the track ball although the clicking down of the trackpad doesn't) Now after reading through some websites, I was convinced it was a hardware fault but I decided that evening to try to back up my data and update the OS. I updated the OS and low and behold, my keypad started working again so obviously not a harware fault but now the keypads gone again and I try reinstalling the software and some of the keys work.... could I have a virus on my BB? is there a virus killer out there for BB?
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Feb 27, 2010
My keyboard has stopped working. The menu button now types random letters when pressed. The track ball and call key still work normally, but nothing else.
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Jun 21, 2012
i have a curve 9360 running os 7.1 having problems with both my track pad and some of my keyboard isnt working
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Jan 19, 2010
I'm using BB Curve 8320.My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight.I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...
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May 30, 2012
I have a Curve 8520, I've had it almost a year ago. Yesterday an APP ERROR 523 appeared on my screen and I found out that an application crashed. So I tried to upgrade my OS from 4 to 5. It was successful but I wasn't able to scroll down to press the OK button. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard is not functioning well because when I pressed the home button my BB is not showing the home screen, instead it shows me my phonebook.
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Aug 22, 2010
I put my AT&T 8310 in an aftermarket hard shell case, trying to protect the keyboard. When I pulled it out some of the keys weren't working. Gradually some are coming back, but the delete/backspace key doesn't work (sometimes it kicks in and does a Pac Man) and the Alt Back combination to bring up switch applications isn't working even though both keys work independently.
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Jan 19, 2010
I'm using BB Curve 8320. My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight. I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?
To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...Is there an option menu I can go to? Its frustrating typing this out at night and same with texts.
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Mar 16, 2010
I just downloaded the software update v5 and when it was all done my keyboard lock key stopped working, has anybody else had this problem? any solutions other than a downgrade?
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May 11, 2010
Im 8900 owner, and im using Hebrew language and running 4.6.1.199 OS.When i got the BB (running Hebrew) the keyboard shortcuts ("R" to reply, "T" for top, etc) worked well, and after a while its just stopped to work.
I tried battery pull, doesnt help.With English the shortcuts works fine, but sometimes after reboot it stop working and then im changeing the language to another>then back to English again and the shortcuts back. (it doesnt work for Hebrew).Anyone can think about something i can do to make the shortcuts work on Hebrew again?
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Apr 12, 2012
my blackberry keyboard stop working and im trying to extract contacts information. how can i do it with out using the phone . im trying to put them on my computer?
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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Nov 21, 2014
I couldn't type at all on my G3 as the keyboard stopped popping up when clicking a text field - luckily I had Swype installed (as I'd bought it for a previous phone that had a rubbish stock keyboard) to use as a back up so I made Swype the default and could type again... however, I miss my LG Keyboard and it's emoticons but I cannot turn it back on - when going into the 'language & input methods' menu, I can adjust the settings for it, but the tick box to turn it on is greyed out?I tried the usual turn off and on etc, but it's still greyed out and seemingly can't be turned on.
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Jun 30, 2014
I cannot even use the keyboard to type in the password so that I can reset it.
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Feb 17, 2010
Just had my N97 Mini repaired, got it back today (about 4 hour ago) first time I've come to use my phone and the keyboard is wrong. When I say wrong, I mean this, i will use the B key for an example. The B key, when pressed does a "B" like its suposto, but the shift key does a _ But the orange other symbol on the key is a %. Can I correct this without sending it back to nokia, because I'd rather not sent my phone off for more weeks on end.
The keys it affects are:
; , ? - on the button, Inputs - ; '
K ó - on the button, inputs - K '
LÁ - on the button, inputs - L "
: . Á (different foreign a) - on the button, inputs
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Apr 5, 2010
My keyboard isn't working. Whenever I type on the keyboard it types multiple "b's" and freaks out a little. For example, I typed the word "phone" and it displays "Phbbbbbbbbobbbnbbe" Any solutions?
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May 16, 2010
In Blackberry Messenger the keyboard will not appear on the Storm 2. When you're in a group chat or individual chats the keyboard does not appear when you click inside the text box or choose show keyboard from the menu. I've heard this from a few other people I know that have the Storm 2. This is very frustrating. Please help!!!!!!!
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Jul 2, 2012
yesterday my bbtorch screen went blank and the error 606 message appeared, I solved (I THOUGHT I did) that problem by running a firmware update, the message disappeared but now that my phone is working I see that the keyboard nor any other physical key is working. When I slide it open the screen lights up and if it is on its side the image rotates so I think the device still recognizes the keyboard but I don't understand why it won't work, I'm currently running version 7.1.0.1149.
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Aug 21, 2012
The slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
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May 9, 2011
the keyboard has stopped working on my phone so i can only use the screen i have only had it since christmas.
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Dec 24, 2011
My keyboard wont work all of a sudden. Switched phone on and off, all the checks, battery out while on, etc. Can only use screen.
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Jan 6, 2012
Updated software last night to 6.0.0.5. Still no joy! 9800 torch is the phone I have how do we get it operational again? Is there away we can factory reset the phone to see if that works??
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Mar 10, 2010
I have a 8330 from Verizon and the keyboard not working at all but the track ball is working fine.
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