BB Curve :: 9330 Keyboard Isn't Working
Dec 10, 2011
i have a blackberry curve 9330. I got it a month ago and i had the same problem the second day i got it but it worked again. The trackpad is working fine but the keyboard isnt. I tried taking of the battery several times i took it off for the whole night and it still doesnt work. I finally called my phone company and they said they would send me a new one but if they find out i damaged it i have to pay $350. I know i havent done anything but what if they tell me i had and i have to pay for that.
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May 22, 2012
Even after connecting my blackberry through wifii cannot access my wifi me with thisi've not started my blackberry service, is it related to it by any chance
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Jul 20, 2012
my trackpad on curve 9330 decided to stop work, it has happened before but efter a couple of hpurs it solved itself...what to do..i live in Sweden and bought te phone from UK, what I now there is no retailer in Sweden for BB.
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Mar 27, 2011
I got off work last night and the only part of my phone keyboard that works is the ball; it can scroll, but there is no response when i push it down. Also the rest of the keys do not work either. There was no water damage, smashing, dropping, anything that happened to my phone.
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Sep 3, 2011
i had to get a new housing for my blackberry... and suddenly my delete and enter snd the (p) buttons dont work... tryed changing the keyboard.still got the problem. turned the phone off and left for 5 mins still got the problem?
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May 15, 2010
my BB 8900, didn't got any problems or any new software installed. and my keyboard is not working,
the trackball is working but cant chose.
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Jan 15, 2012
last night i dropped my phone and the battery popped out. Upon reinstalling the battery and resetting the device, my keyboard started acting strangely, numbers letters i didn't press would appear on the screen. I went on to reset the device again by pulling out the battery. When i turned the device back on, the keyboard was unresponsive, and only the scroll square would work, but without the button function. I've tried blowing out the any dust
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Aug 24, 2011
4 of the buttons on my keyboard are not working! all other keys are fine and the phone is in perfect order otherwise but the 4 buttons wont work it is the p the delete the alt and the enter keys on the right of the keyboard?
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Mar 8, 2011
As if they are not connected, i can move the trackpad left to right and up to the volume icon, but can't click, and the keyboard and side keys do nothing I pulled the battery, that didn't work, the bb site says to delete data, well tried to and 3/4 thru desktop software says the phone is disconnected, so i can't delete all the data i clicked restore, still no keys work and no water, the liquid detector is white?
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Jul 15, 2011
my track pad stopped working suddenly, out of nowhere, it came and went for like 2 weeks, then started working properly again. Now ive got a problem with my "A" button, which doesnt work at all and have discovered that my delete button is constantly being pressed even when i take off the cover, etc. Which basicly means anything i write is automaticly deleted... After this problem went away, now none of the buttons on the keyboard work , not even the delete button. I am going to send it to the repair but I HAVE TO BACK UP EVERYTHING FIRST, but i cannot do it because i cannot get into my simcard, to save all the numbers from the phone onto there and save the stuff on my phone onto the computer
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Apr 15, 2012
My screen is black no matter what I press. I didn't lock the keys or anything. I take the battery out, put it back in and the screen loads but once its at the home screen I can't do anything. None of the buttons I press do anything. Pretty soon the background goes out and the screen is black again. I'm recieving texts and phone calls but I can't respond or even see what they are because the screen is black and the keys aren't working.
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Aug 14, 2010
I wonder if my 8900 has a virus? 2 weeks ago my keypad stopped working all of a sudden (all but the track ball although the clicking down of the trackpad doesn't) Now after reading through some websites, I was convinced it was a hardware fault but I decided that evening to try to back up my data and update the OS. I updated the OS and low and behold, my keypad started working again so obviously not a harware fault but now the keypads gone again and I try reinstalling the software and some of the keys work.... could I have a virus on my BB? is there a virus killer out there for BB?
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Feb 27, 2010
My keyboard has stopped working. The menu button now types random letters when pressed. The track ball and call key still work normally, but nothing else.
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Jun 21, 2012
i have a curve 9360 running os 7.1 having problems with both my track pad and some of my keyboard isnt working
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Jan 19, 2010
I'm using BB Curve 8320.My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight.I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...
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May 30, 2012
I have a Curve 8520, I've had it almost a year ago. Yesterday an APP ERROR 523 appeared on my screen and I found out that an application crashed. So I tried to upgrade my OS from 4 to 5. It was successful but I wasn't able to scroll down to press the OK button. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard is not functioning well because when I pressed the home button my BB is not showing the home screen, instead it shows me my phonebook.
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Aug 22, 2010
I put my AT&T 8310 in an aftermarket hard shell case, trying to protect the keyboard. When I pulled it out some of the keys weren't working. Gradually some are coming back, but the delete/backspace key doesn't work (sometimes it kicks in and does a Pac Man) and the Alt Back combination to bring up switch applications isn't working even though both keys work independently.
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Jan 19, 2010
I'm using BB Curve 8320. My keyboard keys and trackball do not light up. Not at night, not ever. When I go to screen/keyboard options the only type of light I can edit or adjust is the screen backlight. I've read about how to cover the sensor near the led but I don't even see the sensor. And what would that matter since its already dark and its not working?
To note, I just got this BB from my mom a few days ago and the keyboard light hasn't worked since I've had it and I haven't asked her about it. Although, there was one time randomly during the day the keys lit up and the trackball, so I know the light works...Is there an option menu I can go to? Its frustrating typing this out at night and same with texts.
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Mar 16, 2010
I just downloaded the software update v5 and when it was all done my keyboard lock key stopped working, has anybody else had this problem? any solutions other than a downgrade?
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May 11, 2010
Im 8900 owner, and im using Hebrew language and running 4.6.1.199 OS.When i got the BB (running Hebrew) the keyboard shortcuts ("R" to reply, "T" for top, etc) worked well, and after a while its just stopped to work.
I tried battery pull, doesnt help.With English the shortcuts works fine, but sometimes after reboot it stop working and then im changeing the language to another>then back to English again and the shortcuts back. (it doesnt work for Hebrew).Anyone can think about something i can do to make the shortcuts work on Hebrew again?
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Apr 12, 2012
my blackberry keyboard stop working and im trying to extract contacts information. how can i do it with out using the phone . im trying to put them on my computer?
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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Jun 23, 2012
The battery on my daughter's BB Curve 9300 went completely flat the other day and will no longer charge in the usual way. However, we have found another way to recharge the battery and after inserting it fully charged to the handset re-booted.
It all re-booted ok but when the password screen appeared it wouldn't respond to any keys on the handset and she can't enter the password. The handset is now permantently locked and won't even switch it off. We've tried removing the battery and re-booting (several times) but no luck.
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Mar 29, 2011
Is there a dock for the Curve 3G 9330? Something that would let me "stand up" the phone on a night stand as an Alarm Clock and charge (or run phone on DC, non-battery power) at the same time?
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May 25, 2011
I don't know whats going on, but all my ringtones are gone!!is it possible to get a virus on a blackberry?
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Mar 1, 2011
I see that you can rollback your OS on virtually all Blackberry phones for various reasons. I have a customer that is wanting to rollback their OS to 4.7 on their Curve 9330 so they can run a farming application called Smart Cow that can only run on OS 4.7!
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Apr 4, 2011
Can we upgrade curve 9330 from OS 5 to OS 6 ?
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Mar 7, 2012
I need to test a mobile website on a Blackberry Curve 9330. Can I purchase a used one on eBay and use WiFi to play with the browser? I don't want to buy a cell phone plan.
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Sep 4, 2011
I just got the Blackberry Curve 3G 9330 from Verizon. This morning I loaded Blackberry desktop software (based on the prompts) on my laptop. After setting up the sync function (with a yahoo account), my blackberry screen in blank. There is a blinking red light in the top right face of the phone. It blinks twice every 3 seconds Battery is fully charged and I tried to remove the battery and reinstall it. No change. I tried to hold down the end button to turn it off and nothing happens.
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Aug 25, 2011
how to get pictures to pc
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Mar 12, 2011
I have a cell phone so I can place and recieve calls and my 9330 won't place calls (it "connects" but there s no sound and when the person "I called" answers there is a clicking sound), answer calls (it rings, and the "talk" nor "select" buttons work) nor play media files through the media plaers (I always get the same error msg "there was an error in playback"). I have no idea if it is related, but "app world" disappeared as well as any screen identifying the OS. I am stymied, frustrated and on my way to being really upset.
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