BB Pearl :: Trackpad 9330 Not Working?
Jul 20, 2012
my trackpad on curve 9330 decided to stop work, it has happened before but efter a couple of hpurs it solved itself...what to do..i live in Sweden and bought te phone from UK, what I now there is no retailer in Sweden for BB.
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May 16, 2012
So, I was watching basketball yesterday when my trackpad suddenly didn't work. It always happening but it came back after a minute. But it still not working until today. I tried the basic troubleshooting like pulling out the battery and wait for 2 minutes for several times but still not working. I have plan of changing its trackpad but it costs expensive for me so I have to save money first.
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Jan 31, 2012
My BB Pearl's trackpad is not working! It won't scroll and select neither!
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Sep 21, 2011
My new Pearl 9100 keeps freezing and then restarting on itself. It's super annoying because this happens about every hour. When it restarts the entire trackpad won't work, even the button. The only way I've been able to get it to work again is to restart it until it does! It usually takes about 7 restarts until the entire trackpad will work, then it restarts again.
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Apr 27, 2011
New Pearl, received today, the trackpad will move around but doesnt select, but leave it for a while, then it works for a short time, then stops again.
Tried removing the battery Firmware is the latest version I believe
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Aug 6, 2011
On Wednesday this week, it was pouring with rain and my jeans got soaked right through and the BB 9105 was in front jean pocket. Later that day, the select function of the trackpad (ie pressing down to select something) stopped working. I assumed it was water damage as devices these days are sensitive to anything. The timing of it all made sense. I waited until Saturday (today) and there was no change.I am a student, so buying an old replacement phone wasnt an option, I need that phone so I went to a high street phone repair shop who put a new trackpad in I think, or tightened it up (I dont know exactly). I thought this would be the end of my problems. This cost £25 to get fixed. Bottom line is, it was fixed, the trackpad worked perfectly. I asked the guy at the shop what was wrong with it, he didnt know, so I asked if he thought it was water damage and he said he found no sign of it but said it can be difficult to see. So, about 3 hours ago I upgraded to the V6 of the software. As of 15 minutes ago, the same problem has started with the trackpad. The shop is closed tomorrow where I got the phone fixed and from Mon-Fri I work rubbish hours for my summer job (I get up at 6am and am home at 7pm) meaning I can't visit the shop nor can I get anyone else I know to until next Saturday. I can barely afford to pay another £25 for the problem to get re-fixed and am guessing the warranty has been invalidated because of it being tampered with to get fixed.I just don't know what to do next, I've tried posting on other forms with BB sections but have had no responses yet.
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Nov 11, 2010
My trackpad keeps locking or sticking and stops me from moving either up or down or left to right. Most times if I turn my phone off and on again it solves the problem. However I have had to do that 3 times today and I'm a little cheesed off! Should I contact my carrier to get it checked? Its only a month or two old
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Dec 10, 2011
i have a blackberry curve 9330. I got it a month ago and i had the same problem the second day i got it but it worked again. The trackpad is working fine but the keyboard isnt. I tried taking of the battery several times i took it off for the whole night and it still doesnt work. I finally called my phone company and they said they would send me a new one but if they find out i damaged it i have to pay $350. I know i havent done anything but what if they tell me i had and i have to pay for that.
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May 22, 2012
Even after connecting my blackberry through wifii cannot access my wifi me with thisi've not started my blackberry service, is it related to it by any chance
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Oct 6, 2012
for the trackpad, 2 functions: cursor & as press button. right now the cursor function is not working, no reaction at all. but the press function is still here. can i certify the trackpad is dead already? Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.
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Dec 12, 2011
So i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
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Jul 17, 2012
i've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
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Feb 26, 2012
How do i move my trackpad it is not working
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Oct 22, 2010
I'm having some issues with the Torch trackpad. It is EXTREMELY slow to scroll up or down in the browser. More slow up than down. Sometimes it's responsive, sometimes it's not. Also somtimes when I'm scrolling, it will just stop randomly. Annyone else having issues using their Torch trackpad scrolling vertically? Any tips to make it better?
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Aug 22, 2011
my track pad is not working fine from the inception. my bill is lost. how do i get it replaced
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Jul 13, 2011
I cannot get any response out of the trackpad.
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May 13, 2012
My trackpad is not working. I left it on the side before I slept last night, this morning I woke up and it was turned on; i unlocked it and it turned off, everytime i turned it on it turned off again, the button on the trackpad works but it does not scroll.
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Apr 22, 2012
99% of the time my trackpad wont work.
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Apr 13, 2012
I have a Bold 9990 and suddenly my trackpad is no longer scroll rolling in every direction in the main menu, my lock button no longer worked . I am very careful with my phone and I haven't dropped it or gotten it wet at all. The weird part is that the trackpad won't scroll UP on the homescreen but it was working left and right...but not in the homescreen!!!I have done several battery pulls with no results.I
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Jun 8, 2012
I am using bold 9700 and my problem is trackpad doesn't working. I have done many ways but it still not working.
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Feb 13, 2012
Alright, so the trackpad isn't working, but at the same time it is. When I use it with my bare skin, it doesn't work, it takes many swips to do anything. But when I use it with say a piece of tape, or a cloth on the end of my fingers it works great and without a problem.
It's a used phone so swapping it is not an option, but is there some way to fix it?
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Feb 9, 2012
I went to go on my phone and the scrollpad wouldn't work, so I took it to the shop and they said update the OS to the latest, so I did, and now it only works if I REALLY lightly touch it and only then it works a tiny bit for abit a second, but it's clicking fine!
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Sep 16, 2012
my blackberry curve 9300 track pad just stopped working. i tried removing the battery and sim card, several times, to reboot the phone but it didnt work. later on i tried to re-insert my sim card, the track pad is moving up and down, left to right, but when i try using for clicking and opening sms or email for example, it couldnt possibly work.also, my email started coming in, but sms does not, it keeps on popping a message that my sim card messaging memory is full, when i no longer have sms kept because i deleted them to save space.
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Jul 31, 2012
my phone is working properly the letters still work and the buttons on the side of my phone and my phone isnt frozen atall but the track pad isnt responding other then being used as an enter button . i have lots of texts on my phone i need to read, is there anyway i can fix the trackpad or get to my messages ?
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Jul 10, 2012
trackpad not working,tried removing battery,no luck
having a new one tomorrow but want to get photos and videos off but how for daughter
can't access anything,it turns on but is frozen so can't sync anything to computer
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Sep 20, 2012
So about a week ago, my trackpad stopped working, to get it to scroll I had to hold a piece of clothing such as my shirt between the trackpad and my thumb. It would go between working and not working without the article of clothing for a few days but now it only works if I have something between my thumb and the trackpad. Not sure what to do, I got it 9 months ago and its in really good condition.
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Oct 27, 2012
My blackberry 9220 phone trackpad not working, i cant use trackpad for up-down, left-right? Even i have tried so many time power off the phone and remove the battery and plug in again.... also i have tried restart 2-3 time, but still no luck to resolve trackpad issue.
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Jun 17, 2012
My phone was working fine and then I woke up to not being able to use the track pad and keyboard. It was stuck on password sign in and when I plugged the phone in woke automatically go to bedside mode.
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Mar 8, 2011
As if they are not connected, i can move the trackpad left to right and up to the volume icon, but can't click, and the keyboard and side keys do nothing I pulled the battery, that didn't work, the bb site says to delete data, well tried to and 3/4 thru desktop software says the phone is disconnected, so i can't delete all the data i clicked restore, still no keys work and no water, the liquid detector is white?
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Apr 8, 2011
i have a curve 8530 the trackpad scrolls around fine on the home screen but when you go to the menu it dosnt scroll unless you press alt
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Sep 4, 2011
I am using a blackberry curve 9300. My trackpad has stopped working, and I tried taking out the battery, and I need to take it out like 20 times and wait for the device to start working, and then maybe it works. Its stopped working again last night, and its not coming back.
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