BB Curve 8900 :: Keyboard Not Working - Possible Virus?
Aug 14, 2010
I wonder if my 8900 has a virus? 2 weeks ago my keypad stopped working all of a sudden (all but the track ball although the clicking down of the trackpad doesn't) Now after reading through some websites, I was convinced it was a hardware fault but I decided that evening to try to back up my data and update the OS. I updated the OS and low and behold, my keypad started working again so obviously not a harware fault but now the keypads gone again and I try reinstalling the software and some of the keys work.... could I have a virus on my BB? is there a virus killer out there for BB?
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May 15, 2010
my BB 8900, didn't got any problems or any new software installed. and my keyboard is not working,
the trackball is working but cant chose.
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Mar 16, 2010
I just downloaded the software update v5 and when it was all done my keyboard lock key stopped working, has anybody else had this problem? any solutions other than a downgrade?
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May 11, 2010
Im 8900 owner, and im using Hebrew language and running 4.6.1.199 OS.When i got the BB (running Hebrew) the keyboard shortcuts ("R" to reply, "T" for top, etc) worked well, and after a while its just stopped to work.
I tried battery pull, doesnt help.With English the shortcuts works fine, but sometimes after reboot it stop working and then im changeing the language to another>then back to English again and the shortcuts back. (it doesnt work for Hebrew).Anyone can think about something i can do to make the shortcuts work on Hebrew again?
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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Jun 2, 2010
The keyboard doesn't work the call, menu, track ball, return and hang up doesn't work mute and keylock at the top also doesn't work the trackball *sorta works* but cannot select it was working and the suddenly stopped.
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May 22, 2010
I used to have the keyboard lock option set for my right conversion key. I installed the new OS update and poof.conversion key is nothing now, and when I went to reset it, I cannot even find a keyboard lock on my phone anywhere! Please help, I'm calling people all the time, not good!I have a new curve and Sprint, by the way!
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Jan 25, 2010
My Curve 8900 is less than 6 months old, and suddenly the keyboad will not work, so I cannot make/receive calls, and although the trackball works, it will not "click" to unlock it. Seems to be an intermittent fault. As I own the Blackberry (it is not bought through a service provider), I tried to contact Blackberry customer services UK, who seem to be reluctant to deal with consumers. My service provder, O2 were much more helpful. How can I get a replacement/repair under warranty, or fix the problem?
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Feb 14, 2010
After Upgrade of OS from 4.6 to 5.0 keyboard lock icon is gone from menu. BB also doesn't respond to lock button at the top of the handheld.Does anybody know what happened and what is remedy.I also have Bold 9700 and afraid to perform OS update.Please advise.
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Mar 26, 2010
I recently upgraded my software to the newest 5.0 version. However, it seems like the ability to lock the keyboard is gone!When I press the top left hand button (lock key shortcut), nothing happens. Tried doing a hard and soft reset. Still doesn't work.I tot that my button was spoilt, so I programmed QL to have a lock device shortcut. But guess what? Nothing happened either! I am aware that I can press and hold the A key to do a pseduo lock, but that is not what I want.Anyone else facing the same problem?
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Feb 23, 2010
Just a quick question; which is better for saving battery when my Blackberry is sat in my pocket - Keyboard Lock or Sleep Mode? I don't use the holster. Also, what are the main apps that kill battery on the BB and any tips to save battery?
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Apr 17, 2010
I upgraded the other night to the V5 and I'm really not that happy with it. I can't stand the new lock feature. I also seem to be having a problem when I lock the phone. After pressing the top left button or holding "A" I can't get the phone out of lock without holding some of the buttons down for like 6-7 seconds. When I try to press the send or end key the screen doesn't even come on. Even when I press the top left lock button. I have to hold it in and it's REALLY annoying. I'm seriously considering downgrading. Anybody else having this problem???
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May 22, 2010
I recently got a Curve 8900, and I can only lock/unlock it by pressing the top button.On my brother's Curve.he's able to lock/unlock by pressing A+Send.For the life of me I can't figure out how to get mine to do the same thing.I went to the "Tips and Tricks" section for my phone,and it actually says that the A+Send option is the standard way to lock/unlock.Now I'm confused.Please help.
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Feb 28, 2011
I have a BB Curve 8900 and my keyboard and roller-ball seem to be frozen. I had no issues at all on yesterday and then in the evening today everything just sort of...froze. The ball will scroll but I cant click on anything or use ANY of the keys. It registers as getting texts in and my light is blinking but, like I said, I can't access anything at all. I have removed the battery for nearly 12 hours to no avail.
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Jan 22, 2010
The Pearl had a button for changing the profile to quiet/vibrate without unlocking the keyboard, but I cannot find such a button on the 8900?
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Jan 4, 2010
Today I noticed out of nowhere that my led indicator no longer works for any types of msgs. I am running Berry buzz on my 8900 so i thought maybe it was that....i uninstalled and reinstalled the app and no alerts are working still.
Of course, i initially tried a battery pull...and when i put the battery back in the led went red so i know its not burnt out or anything. Any suggestions on how to fix this? Im thinking of jumping from os .250 to the 5.0 os but im concearned about berry buzz working. Thats my most important app.
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Aug 26, 2010
My trackball and keypad are frozen if there is no SIM in the device. However, they start working when I put a SIM into my 8900. I run os 822 and don't have any problems otherwise. Though this isn't a show stopper, I was wondering as to why this happens.
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Mar 21, 2010
I had T-mobile connection and data plan on 8900 Curve blackberry phone. Eventually I moved to india and my phone was unlocked by T-mobile. Now My carrier is Airtel and I have no data plan with my carrier.When I try to connect my phone with WiFi, Internet is working fine in browsers (Both in Internet explorer and Opera) but applications like gmail, facebook are not working. For Example:
Gmail - Tunnel Failed error
Facebook - Data service not available error
OS V5.0.0.190(Platform 5.2.0.11)
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May 21, 2011
i have a bbcurve 8900 and all of the buttons have just stopped working the device loads and the screen comes on when i insert the battery. I can recieve calls txts bbms but cannot answer any of them as the buttons rent working.
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May 12, 2011
My scroll pad on by blackberry curve 8900 3g is keeps stopping working for long periods of time, i have obivously tried rebotting the device by taking out the battery when when ON and it has worked a couple of times but then it freezes again. The phone is only a couple of months old
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Feb 25, 2010
Running a BB Curve 8900
Recently updated to V5.0.0.461 (Platform 5.2.0.42)My issue is when attempting to use my camera in the video format, I get "Failed to start recording"..I AM able to take pictures just fine. I have plenty of available memory as I have a 4 gig card with roughly 155 MB used. Obviously memory isnt the issue.
I havent seen any posts that state this issue or anything close as of yet. (Unless I missed it of course)My provider is TMobile - But the Software was from another provider. Overall, the phone has run fine on the 5.0.0.461 Software, a few things here and there but I have worked through them.
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Apr 21, 2012
Pulled battery and re-booted but that has made no difference.
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Oct 25, 2012
I have a Curve 8900 with a Vodafone corporate account. It is running software v5. For some weeks now, I have been unable to access the internet via the blackberry browser (I can access via Vodafone WAP and can recieve e-mails via corporate account, but not google mail) and any apps using this browser have also stopped working. I get various error messages 'a communication failure has occurred', 'device unable to connect to internet'.
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Nov 3, 2011
i have a 8900 using os v4.6.1.133 it was originally locked to o2 i have had it unlocked but it will not work on 3. the phone shows that it is unlocked recognises the sim but will only allow emergency calls?
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Jul 25, 2011
I have a Curve 8900 which I love but recently the trackball has stopped working. I can't get to my email, bbm, text, browser, etc needless to say it's extremely frustrating, I have cleaned the trackball with alcohol and it seemed to work in the beginning but it doesn't work now. Is there a way to use the keyboard to get to the icons such as email without using the trackball.
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Mar 27, 2011
I got off work last night and the only part of my phone keyboard that works is the ball; it can scroll, but there is no response when i push it down. Also the rest of the keys do not work either. There was no water damage, smashing, dropping, anything that happened to my phone.
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Sep 3, 2011
i had to get a new housing for my blackberry... and suddenly my delete and enter snd the (p) buttons dont work... tryed changing the keyboard.still got the problem. turned the phone off and left for 5 mins still got the problem?
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Feb 18, 2010
I've never been able to use blackberry maps, as I don't have a data plan, and my 8900 is blocked from all data usage aside from wifi. Blackberry maps just never loads the maps, which is understandable. I'm on rogers by the way. So I've installed 5.0 recently, and I loaded up blackberry maps while I was fooling around, and it started downloading the maps and such. No matter what I have done, this has NEVER worked in the past. I don't have any gps capabilities, but the maps are downloading. What happened here? I've used 5.0 before, and this hasn't worked. And I don't have a data plan still.
One oddity is the maps load extremely strange (random pieces missing in the middle), and the application itself is glitchy. It will freeze when I zoom in or pan around occasionally, and its really unusable. I'm using the latest officially released 5.0, 461 I believe.
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Feb 20, 2010
Long Story Short. Data Randomly stopped working, no email, no bbm, no browser, no facebook Called FIDO Reset Switch, Data plan removed/put back on, security reset. Still no email, no bbm , no browser, no facbeook, but apps like google maps work.
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Apr 14, 2010
please help...i just updated my BB curve 8900 sofware to 5.0 and after the installing process my keypad lock is not working anymore...i can't find it anywhere on my BB!
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May 23, 2010
my blackberry curve has stopped working again, this is the third time that the fault has developed and this time it lasted a week, each time the device gets returned I'm assured that the fault has been rectified. So far its had the software upgraded, its also had the keypad replaced and an internal service and its now broken again
I have been onto vodafone and all they can do is repair the device again but there getting nowhere with it as each repair only lasts a week is there anyway I can get this replaced through blackberry as vodafone seem to be completely rubbish at resolving this one. I don't even mind getting a refurbished unit or an older model, just something that works. I have tried redoing the firmware, I have also done numerous battery pulls but I'm getting no luck
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