BB Curve :: Buttons Not Working On 8900?
May 21, 2011
i have a bbcurve 8900 and all of the buttons have just stopped working the device loads and the screen comes on when i insert the battery. I can recieve calls txts bbms but cannot answer any of them as the buttons rent working.
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May 23, 2010
my blackberry curve has stopped working again, this is the third time that the fault has developed and this time it lasted a week, each time the device gets returned I'm assured that the fault has been rectified. So far its had the software upgraded, its also had the keypad replaced and an internal service and its now broken again
I have been onto vodafone and all they can do is repair the device again but there getting nowhere with it as each repair only lasts a week is there anyway I can get this replaced through blackberry as vodafone seem to be completely rubbish at resolving this one. I don't even mind getting a refurbished unit or an older model, just something that works. I have tried redoing the firmware, I have also done numerous battery pulls but I'm getting no luck
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Jun 10, 2010
I am facing BB8900 device hanging problem since few months. Due to no reason the device gets hanged and no button works. Power is still on. To resolve I upgraded the OS also with latest.. but still even in ON condition buttons are not working. No recognition. Earlier when it was hanging after some weird buttons behaviour it was later working ok after 10-12 hrs.. I was hoping same but this time when I upgraded software from desktop software then I am not able to accept the T&C of BB. I am not able to press OK button and still phone is in Hang condition. Even removing battery does not work, same thing repeats...
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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Sep 17, 2010
I own a Curve 8900 and up till a few hours ago was absolutely delighted with it. On being prompted to upgrade the software in my device, I did so and am very disappointed now. The lock button on the top left of my phone no longer works neither does the button on the right. I have tried to recover the phone from the earlier backup but this has not helped either. I also found the BB site somewhat user unfriendly. Any advice anyone?
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Aug 9, 2012
Some buttons are not working so I can't enter password or default "Blackberry" password to gain access to phone. Basically Vodafone are buying this handset back off but I need to wipe all data from phone first.
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Jun 7, 2011
My buttons first were doing some funny stuff with the letter "L" nd "M" and also the "del" button now none of my buttons are working @ all, just my scroller is (It has not been exposed to water)i cannot do anything anymore cant even answer calls, read msgs or get info off my device?
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Jul 1, 2012
So I've had my Blackberry Curve 8520 since around October 2010 so my warranty has run out a long time ago. Basically, the problem is that every single button on the phone does not work. When I say every single button I mean keyboard, the green and red phone button, the back button, the menu button, the audio, camera and side buttons, the music control buttons, literally just every single button. I doubt it is water damage because this happened back in March or so and I just gave up trying to fix it and I tried it again today to see if maybe it finally got dry after a few months. Is it possible for the buttons to just stop working? Before all the buttons broke, I had problems with the O button. It was sometimes working and sometimes not working, then every button just broke. Also when all the buttons were broken, I was sometimes able to just button spam and it would work for a few seconds then just not work again.
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Jun 24, 2011
I am having a massive problem with the buttons on my phone at the moment, I recently updated my phone and ever since I did that all of the buttons on my phone keep stop working then start working again once I repeatedly tap my buttons or smack my phone in rage. This is highly annoying when you urgently want to get hold of someone and your stood there tapping your phone trying to get it to work. My phone isn't water damaged and it has never been near water. I have had my phone for a total of 1 year and four months so its not a brand new model..Or has anyone experienced the same problem as me and got it fixed?
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Aug 24, 2011
4 of the buttons on my keyboard are not working! all other keys are fine and the phone is in perfect order otherwise but the 4 buttons wont work it is the p the delete the alt and the enter keys on the right of the keyboard?
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Mar 6, 2012
So, today I pulled out my phone and the screen was black. I took out the battery, put it back in and the LED just kept blinking. I pulled the battery out again and left it for a bit. It turned on, when it turned on my phone was locked. I couldn't press any buttons. No matter what it was, the four buttons on the top row, the trackpad or any of the keys weren't working. My phone still turns on normally but none of the buttons work.
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Apr 17, 2012
how i can fix my blackberry curve 8520 or is it to be deemed unfixable?
I have been having difficulties unlocking the handset and have to hold the mute button for a long period of time, however when i came to use it the other day even this didnt work and when i managed to get it to work but it automatically locked after only a few seconds.
when i can get my phone to work the majority of the buttons fail to work. The warranty ran out on it 5 months ago and it is on pay as you go, but would carphone warehouse (where i brought the phone from)
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May 11, 2011
I've tried removing the battery and this doesnt work, there is no water damage, when the phone just turns on I could move with the trackpad but I cannot click Ok on the message. None of the buttons work.
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Jun 15, 2012
I would like to factory reset my Blackberry Curve 8520. None of the buttons are working, so I cannot do it by entering through 'Options' as has already been advised.
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Aug 7, 2010
Was wondering if anyone else had this problem and how they fixed it. I had my phone in my pocket today for about 30 minutes and when I went to take it out none of the buttons were responsive the only thing that worked was the track pad. I tried pulling the battery and restarting but still the same outcome only the trackpad was functional. I have the blackberry 8530.
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May 15, 2010
my BB 8900, didn't got any problems or any new software installed. and my keyboard is not working,
the trackball is working but cant chose.
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Jan 4, 2010
Today I noticed out of nowhere that my led indicator no longer works for any types of msgs. I am running Berry buzz on my 8900 so i thought maybe it was that....i uninstalled and reinstalled the app and no alerts are working still.
Of course, i initially tried a battery pull...and when i put the battery back in the led went red so i know its not burnt out or anything. Any suggestions on how to fix this? Im thinking of jumping from os .250 to the 5.0 os but im concearned about berry buzz working. Thats my most important app.
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Aug 26, 2010
My trackball and keypad are frozen if there is no SIM in the device. However, they start working when I put a SIM into my 8900. I run os 822 and don't have any problems otherwise. Though this isn't a show stopper, I was wondering as to why this happens.
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Mar 21, 2010
I had T-mobile connection and data plan on 8900 Curve blackberry phone. Eventually I moved to india and my phone was unlocked by T-mobile. Now My carrier is Airtel and I have no data plan with my carrier.When I try to connect my phone with WiFi, Internet is working fine in browsers (Both in Internet explorer and Opera) but applications like gmail, facebook are not working. For Example:
Gmail - Tunnel Failed error
Facebook - Data service not available error
OS V5.0.0.190(Platform 5.2.0.11)
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May 12, 2011
My scroll pad on by blackberry curve 8900 3g is keeps stopping working for long periods of time, i have obivously tried rebotting the device by taking out the battery when when ON and it has worked a couple of times but then it freezes again. The phone is only a couple of months old
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Aug 14, 2010
I wonder if my 8900 has a virus? 2 weeks ago my keypad stopped working all of a sudden (all but the track ball although the clicking down of the trackpad doesn't) Now after reading through some websites, I was convinced it was a hardware fault but I decided that evening to try to back up my data and update the OS. I updated the OS and low and behold, my keypad started working again so obviously not a harware fault but now the keypads gone again and I try reinstalling the software and some of the keys work.... could I have a virus on my BB? is there a virus killer out there for BB?
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Feb 25, 2010
Running a BB Curve 8900
Recently updated to V5.0.0.461 (Platform 5.2.0.42)My issue is when attempting to use my camera in the video format, I get "Failed to start recording"..I AM able to take pictures just fine. I have plenty of available memory as I have a 4 gig card with roughly 155 MB used. Obviously memory isnt the issue.
I havent seen any posts that state this issue or anything close as of yet. (Unless I missed it of course)My provider is TMobile - But the Software was from another provider. Overall, the phone has run fine on the 5.0.0.461 Software, a few things here and there but I have worked through them.
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Apr 21, 2012
Pulled battery and re-booted but that has made no difference.
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Oct 25, 2012
I have a Curve 8900 with a Vodafone corporate account. It is running software v5. For some weeks now, I have been unable to access the internet via the blackberry browser (I can access via Vodafone WAP and can recieve e-mails via corporate account, but not google mail) and any apps using this browser have also stopped working. I get various error messages 'a communication failure has occurred', 'device unable to connect to internet'.
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Nov 3, 2011
i have a 8900 using os v4.6.1.133 it was originally locked to o2 i have had it unlocked but it will not work on 3. the phone shows that it is unlocked recognises the sim but will only allow emergency calls?
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Jul 25, 2011
I have a Curve 8900 which I love but recently the trackball has stopped working. I can't get to my email, bbm, text, browser, etc needless to say it's extremely frustrating, I have cleaned the trackball with alcohol and it seemed to work in the beginning but it doesn't work now. Is there a way to use the keyboard to get to the icons such as email without using the trackball.
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Feb 18, 2010
I've never been able to use blackberry maps, as I don't have a data plan, and my 8900 is blocked from all data usage aside from wifi. Blackberry maps just never loads the maps, which is understandable. I'm on rogers by the way. So I've installed 5.0 recently, and I loaded up blackberry maps while I was fooling around, and it started downloading the maps and such. No matter what I have done, this has NEVER worked in the past. I don't have any gps capabilities, but the maps are downloading. What happened here? I've used 5.0 before, and this hasn't worked. And I don't have a data plan still.
One oddity is the maps load extremely strange (random pieces missing in the middle), and the application itself is glitchy. It will freeze when I zoom in or pan around occasionally, and its really unusable. I'm using the latest officially released 5.0, 461 I believe.
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Feb 20, 2010
Long Story Short. Data Randomly stopped working, no email, no bbm, no browser, no facebook Called FIDO Reset Switch, Data plan removed/put back on, security reset. Still no email, no bbm , no browser, no facbeook, but apps like google maps work.
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Apr 14, 2010
please help...i just updated my BB curve 8900 sofware to 5.0 and after the installing process my keypad lock is not working anymore...i can't find it anywhere on my BB!
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Aug 12, 2010
I updated my OS on my 8900 to the latest version yesterday 5.0.0.681 Most of it looks the same, however I used to use the lock ley (top left ) on my handset, to password lock my unit before putting it in my pocket. Now I find this only put the unit into and out of standby. Does anyone know why this has been changed? Can it be changed back? I am really angry that this usefull feature has been removed without the ability to customise my handset and put it on.Why could it not have been an option to change what this key does? From a quick search on Google I see lots of other people have the same problem, and some are even paying to download aps to fix the problem!! For now I have changed my side convience key to activate the password lock, so all I have to do is keep remembering to press side button instead of top button. I cant even find anywhere that I can contact RIM about this, and request they reinstate the lock key. Very disapointed with the way this has been handled and the lack of support / advice / comment from RIM.
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Mar 16, 2010
I just downloaded the software update v5 and when it was all done my keyboard lock key stopped working, has anybody else had this problem? any solutions other than a downgrade?
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