BB Curve :: 8520 Buttons Not Working?
Jul 1, 2012
So I've had my Blackberry Curve 8520 since around October 2010 so my warranty has run out a long time ago. Basically, the problem is that every single button on the phone does not work. When I say every single button I mean keyboard, the green and red phone button, the back button, the menu button, the audio, camera and side buttons, the music control buttons, literally just every single button. I doubt it is water damage because this happened back in March or so and I just gave up trying to fix it and I tried it again today to see if maybe it finally got dry after a few months. Is it possible for the buttons to just stop working? Before all the buttons broke, I had problems with the O button. It was sometimes working and sometimes not working, then every button just broke. Also when all the buttons were broken, I was sometimes able to just button spam and it would work for a few seconds then just not work again.
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Mar 6, 2012
So, today I pulled out my phone and the screen was black. I took out the battery, put it back in and the LED just kept blinking. I pulled the battery out again and left it for a bit. It turned on, when it turned on my phone was locked. I couldn't press any buttons. No matter what it was, the four buttons on the top row, the trackpad or any of the keys weren't working. My phone still turns on normally but none of the buttons work.
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May 11, 2011
I've tried removing the battery and this doesnt work, there is no water damage, when the phone just turns on I could move with the trackpad but I cannot click Ok on the message. None of the buttons work.
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Aug 7, 2010
Was wondering if anyone else had this problem and how they fixed it. I had my phone in my pocket today for about 30 minutes and when I went to take it out none of the buttons were responsive the only thing that worked was the track pad. I tried pulling the battery and restarting but still the same outcome only the trackpad was functional. I have the blackberry 8530.
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Sep 6, 2012
buttons D 2 side buttons of BB Curve 8520 have come off. I enquired about a new cover and was shocked to find that it cost Rs. 330, more than 1/3rd d price of a new Curve 8520. I have read on various forums that a lot ppl have faced d same issue and that its a manufacturing defect.
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Apr 21, 2012
I have an old Curve 8520 which I only just recently updated to OS 5. Like the title says, my device "locks up" after a while of not pressing any buttons, even when I'm using the scroll pad. The thing is, I would still be able to scroll around the screen with the scroll pad but will not be able to select anything or type any letters. The phone doesn't totally freeze though as I can "unlock" it by pressing and holding the power button for about a second in which case it goes to the home screen and interrupts whatever I was doing.
I dust discovered pressing and holding ANY button "unlocks" the phone.
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Apr 19, 2012
Battery in my bb expanded by charging and two buttons on side popped off. I got the phone by contract from T-mobile. They want me to pay for the repairing even though the phone is still in the guaranty time. There is no Blackberry or RIM agent in Czech republic, what should I do now?
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Sep 21, 2012
when I unlock my phone I have to press the * key and the green cann button, I was wondering if there's a way to change it so I can press the mute button ontop of my phone to lock and unlock it, I know it sounds weird but I'm used to doing it that way on my old phones.
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Jul 7, 2012
my blackberry curve usually works perfectly fine but in this last week its been crashing a lot.. & for hours on end! The only thing I can do is scroll, I can't press the trackpad in, use the keyboard, or any other buttons just scroll.
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Aug 27, 2011
My curve 8520 play/mute &FF and rewind buttons if there is no song in the now playing list it opens the browser.
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Aug 9, 2012
Some buttons are not working so I can't enter password or default "Blackberry" password to gain access to phone. Basically Vodafone are buying this handset back off but I need to wipe all data from phone first.
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Jun 7, 2011
My buttons first were doing some funny stuff with the letter "L" nd "M" and also the "del" button now none of my buttons are working @ all, just my scroller is (It has not been exposed to water)i cannot do anything anymore cant even answer calls, read msgs or get info off my device?
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Jun 24, 2011
I am having a massive problem with the buttons on my phone at the moment, I recently updated my phone and ever since I did that all of the buttons on my phone keep stop working then start working again once I repeatedly tap my buttons or smack my phone in rage. This is highly annoying when you urgently want to get hold of someone and your stood there tapping your phone trying to get it to work. My phone isn't water damaged and it has never been near water. I have had my phone for a total of 1 year and four months so its not a brand new model..Or has anyone experienced the same problem as me and got it fixed?
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May 21, 2011
i have a bbcurve 8900 and all of the buttons have just stopped working the device loads and the screen comes on when i insert the battery. I can recieve calls txts bbms but cannot answer any of them as the buttons rent working.
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Aug 24, 2011
4 of the buttons on my keyboard are not working! all other keys are fine and the phone is in perfect order otherwise but the 4 buttons wont work it is the p the delete the alt and the enter keys on the right of the keyboard?
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Apr 17, 2012
how i can fix my blackberry curve 8520 or is it to be deemed unfixable?
I have been having difficulties unlocking the handset and have to hold the mute button for a long period of time, however when i came to use it the other day even this didnt work and when i managed to get it to work but it automatically locked after only a few seconds.
when i can get my phone to work the majority of the buttons fail to work. The warranty ran out on it 5 months ago and it is on pay as you go, but would carphone warehouse (where i brought the phone from)
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Jun 15, 2012
I would like to factory reset my Blackberry Curve 8520. None of the buttons are working, so I cannot do it by entering through 'Options' as has already been advised.
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May 23, 2010
my blackberry curve has stopped working again, this is the third time that the fault has developed and this time it lasted a week, each time the device gets returned I'm assured that the fault has been rectified. So far its had the software upgraded, its also had the keypad replaced and an internal service and its now broken again
I have been onto vodafone and all they can do is repair the device again but there getting nowhere with it as each repair only lasts a week is there anyway I can get this replaced through blackberry as vodafone seem to be completely rubbish at resolving this one. I don't even mind getting a refurbished unit or an older model, just something that works. I have tried redoing the firmware, I have also done numerous battery pulls but I'm getting no luck
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Jun 10, 2010
I am facing BB8900 device hanging problem since few months. Due to no reason the device gets hanged and no button works. Power is still on. To resolve I upgraded the OS also with latest.. but still even in ON condition buttons are not working. No recognition. Earlier when it was hanging after some weird buttons behaviour it was later working ok after 10-12 hrs.. I was hoping same but this time when I upgraded software from desktop software then I am not able to accept the T&C of BB. I am not able to press OK button and still phone is in Hang condition. Even removing battery does not work, same thing repeats...
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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Jun 9, 2010
I have a Curve 8520 from TMobile (US).I also had a Pearl 8100 from Fido (Canada).I got the Curve unlocked and want to use it on the Fido network instead of the Pearl. I seem to have gotten everything working on the Curve, except for the email.I had the same email accounts (gmail, hotmail) set up on both phones, but for some reason now that I've switched over to the Curve on the Fido network, I can't send or receive email.I've checked all my settings, and they seem right.I can access the web, my Wi-Fi is set up, and I can send & receive texts. Anyone have any ideas about this email problem? Also, I can't remember my account username for the BB website to access my account online to change the email.When I ask to send my password, it says it has been sent to my BB, but of course I can't receive email, so I'm not getting it.
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Mar 30, 2010
I have a blackberry tour as well as a curve 8530/20 for verizon. I have trapster downloaded on both my tour and my curve from blackberry app world. On my tour it connects and everything works fine. On my curve it constantly is looking for a connection and it wont follow me. I have gps set location on under options and did everything I think i need to get it to work.
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Jul 8, 2012
My Blackberry 8520 has a red light come on when the battery is inserted into the phone after 5 seconds it will go onto a completely white screen with nothing on it no reset button or an error code so i tried upgrading the software but on the pc it will come up with unable to connect to your device reconnect your device then enter the password if needed.Whats wrong with it Nuked Bricked White Screen Of Death or Dead?
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Nov 9, 2012
I have a bb 8520 and I have not got the update for the new bbm.
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Jan 28, 2012
the s key isn't working on my phone, i've took the battery out and looked if it had be water damaged and it hasn't, I can't access my phone as i've put my password on and it contains an S
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Nov 24, 2010
My wife - who owns the Blackberry - has just called me to say that her Curve has partially stopped working. We know about the locking up on Desktop Manager (removing the battery seems to cure that) but she now has the key pad not working but the trackball does - well, it navigates the screen but depressing it doesn't do anything. Thus the phone is useless.
She did answer it whilst in the bath last night but it didn't get into the water. It has been opened, battery removed and air dried earlier today just to be on the safe side. However, still causing problems.Does anyone know if this is a fault that can be easily cured, phone is just about over a year old now, bought from a specialist phone chain retailer - T Mobile themselves.
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Mar 1, 2010
I got a 8520 the other day, I saw the app world an thought great Download this have all these beautiful Apps. When i come to download App world it says "It doesnt have the right software" I do not have a service plan, Is this to blame? I live in the UK, Im on Orange. My software is up to date?
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Oct 13, 2011
When i start camer is displays that" could not start camers. Close other applications and try opening the camera. I really do not understand the issue.
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Nov 29, 2011
My daughter bought a Blackberry Curve 8520 from Carphone Warehouse with a Vodaphone PAYG Sim in it. She got BBM to work fine with me and a number of her friends. After a few weeks, I bought her a pay monthly SIM and got her original PAYG number transferred across to the Pay Monthly SIM. Since then, she hasn't been able to get BBM to work. All her friend requests are 'Pending Authorisation' and she cannot send or receive messages. The Internet is also not working, although she hadn't tried that until now, so I don't know whether it was working before. Text and voice calls are, and always have been, fine.
Battery pull Changing all permissions to allow for both core and add-on apps Deleting eaach other's contacts and trying to add them again Checking the vendor ID, which is showing as 301, which I gather is Carphone Warehouse (not sure whether this should be Vodaphone or Carphone Warehouse?)
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Jun 1, 2012
I attempted a sim swop on my 8520 and ever since my BIS is "not connected". I reset the handset and downgraded the OS and attempting to upgrade the OS I am told my PIN is not active.
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Feb 9, 2012
I went to go on my phone and the scrollpad wouldn't work, so I took it to the shop and they said update the OS to the latest, so I did, and now it only works if I REALLY lightly touch it and only then it works a tiny bit for abit a second, but it's clicking fine!
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