BB Curve 8900 :: Recurring With All Buttons - Stopped Working
May 23, 2010
my blackberry curve has stopped working again, this is the third time that the fault has developed and this time it lasted a week, each time the device gets returned I'm assured that the fault has been rectified. So far its had the software upgraded, its also had the keypad replaced and an internal service and its now broken again
I have been onto vodafone and all they can do is repair the device again but there getting nowhere with it as each repair only lasts a week is there anyway I can get this replaced through blackberry as vodafone seem to be completely rubbish at resolving this one. I don't even mind getting a refurbished unit or an older model, just something that works. I have tried redoing the firmware, I have also done numerous battery pulls but I'm getting no luck
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Apr 14, 2011
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
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May 21, 2011
i have a bbcurve 8900 and all of the buttons have just stopped working the device loads and the screen comes on when i insert the battery. I can recieve calls txts bbms but cannot answer any of them as the buttons rent working.
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Jun 10, 2010
I am facing BB8900 device hanging problem since few months. Due to no reason the device gets hanged and no button works. Power is still on. To resolve I upgraded the OS also with latest.. but still even in ON condition buttons are not working. No recognition. Earlier when it was hanging after some weird buttons behaviour it was later working ok after 10-12 hrs.. I was hoping same but this time when I upgraded software from desktop software then I am not able to accept the T&C of BB. I am not able to press OK button and still phone is in Hang condition. Even removing battery does not work, same thing repeats...
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Apr 21, 2012
Pulled battery and re-booted but that has made no difference.
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Jul 25, 2011
I have a Curve 8900 which I love but recently the trackball has stopped working. I can't get to my email, bbm, text, browser, etc needless to say it's extremely frustrating, I have cleaned the trackball with alcohol and it seemed to work in the beginning but it doesn't work now. Is there a way to use the keyboard to get to the icons such as email without using the trackball.
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Feb 20, 2010
Long Story Short. Data Randomly stopped working, no email, no bbm, no browser, no facebook Called FIDO Reset Switch, Data plan removed/put back on, security reset. Still no email, no bbm , no browser, no facbeook, but apps like google maps work.
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Mar 16, 2010
I just downloaded the software update v5 and when it was all done my keyboard lock key stopped working, has anybody else had this problem? any solutions other than a downgrade?
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Feb 14, 2010
I'll tell you there is no water damage or dropping of this phone. Its been workin like a champ up until tonight.. received a call and i couldn't hear anything, speakerphone works as normal, but the ear speaker does not. Anyone care to shed some light on how this could randomly happen w/o dropping or water damage?? Looks like i've got to change the whole midplate now.. which makes me extremely unhappy.
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May 11, 2010
Im 8900 owner, and im using Hebrew language and running 4.6.1.199 OS.When i got the BB (running Hebrew) the keyboard shortcuts ("R" to reply, "T" for top, etc) worked well, and after a while its just stopped to work.
I tried battery pull, doesnt help.With English the shortcuts works fine, but sometimes after reboot it stop working and then im changeing the language to another>then back to English again and the shortcuts back. (it doesnt work for Hebrew).Anyone can think about something i can do to make the shortcuts work on Hebrew again?
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Jul 29, 2012
A few days ago whilst texting the buttons on my blackberry torch just stopped working. I thought maybe it was water damage because a bottle of water leaked in my bag whilst my blackberry was there but that was earlier in the day and it was fine afterwards. Anyway, when the keyboard stopped working I took the battery out for a day and put it back in and it still isn't working. I put it in a bag of rice for 24 hours and it's the same. Whats weird is that when I put it in safe mode the keyboard will all work for about 5 mins then stop again. And everything else works but the buttons - the phone itself is fine and I still get emails but I can't open them because the back button and everything doesnt work.
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Apr 3, 2012
The buttons on my earbud stopped working. No problems with listening however. I tried other earbuds, and they don't work either. Just happened a couple of days ago, and just past the 1 year warranty.
Info:iPhone 4, iOS 5.1
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Aug 21, 2012
All of my buttons have randomly stopped working on my Bold 9900. How this can be sorted?!
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Aug 10, 2012
All of my hard buttons have stopped working on torch 9810
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Jun 5, 2012
Volume buttons no longer work, ringer doesn't work.
Info:
iPhone 4, iOS 5.1.1
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Oct 13, 2010
Every once in a while the lock key and camera buttons all stop working, they just don't do anything. After a time they all start working again. I've taken the phone in for repair twice, but I suppose with it being an intermittent problem they've had trouble tracking down what's going on. Anyone any ideas why this is happening? Is it a software problem as it happens to buttons on both sides at the same time?
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Jun 2, 2010
The keyboard doesn't work the call, menu, track ball, return and hang up doesn't work mute and keylock at the top also doesn't work the trackball *sorta works* but cannot select it was working and the suddenly stopped.
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Dec 1, 2010
I have a K850i and the 3 touch screen buttons have stopped working. I have tried updating the software.
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Apr 23, 2015
My power button suddenly stopped working this morning. I think it may have worked once with a really long delay... But since then I have to tap my screen a few times to wake it up. I'm worried that if my battery ever runs flat I won't be able to turn my phone back on.
Then I have realised my volume and camera buttons dont work either. They definitely all worked yesterday.
I'm really not happy with this phone. I look after it properly, it cost me a lot of money not long ago, its kept in a protective case and has never been dropped etc. I spent more money than I could afford on a phone thinking I should buy the best I can and I shouldn't have a problem with it being Sony, but so far I have been disappointed with it.
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Jul 19, 2012
Today the Home, Back and Search buttons stopped working in my Lumia 900. They don't work at all now. Zune says the software is up to date. I even tried a Hard Reset on it, but it didn't help.I tried once to boot without SIM card, and it seemed to help -- but only for a while after which the issue reappeared. Now I've been rebooting the phone a million times with and without SIM card and not seen the buttons working at all. Is it a HW failure?
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Sep 17, 2010
I own a Curve 8900 and up till a few hours ago was absolutely delighted with it. On being prompted to upgrade the software in my device, I did so and am very disappointed now. The lock button on the top left of my phone no longer works neither does the button on the right. I have tried to recover the phone from the earlier backup but this has not helped either. I also found the BB site somewhat user unfriendly. Any advice anyone?
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Aug 9, 2011
I have a Blackberry Curve 8900 without a data plan. I've been using it with wifi for two years, but yesterday afternoon, it stopped working. My wireless network is still working, but my Blackberry can't detect the wifi network at all, but it can detect my neighbor's.
I tried deleting the save profile and looked for the entwork again and found nothing. I also tried taking out the phone bettery for thrity seconds and then putting it back it, but it didn't work. Rebooting the router didn't work either. t work. Rebooting the router didn
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Mar 7, 2010
The call history on my 8900 stopped working. Does anyone have any suggestions on how it can be resolved?
Background: 2 days ago call history stopped displaying dialed call. today it stopped displaying any in/outgoing calls to. Didn't made any changes to any setting, menu options etc. it just spontaneously stopped working.
in call history/General Options played with the settings. Changed the "Phone List View" from "call log" to name and most recent. Recent calls I made appeared, but when I switched back to the call log setting all that is displayed are calls from Mar. 1 and previous.Troubleshooting performed: changed setting within the Call History/General Options menu. Battery Pull
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Mar 8, 2010
I have a Curve 8900 running v4.6.1.231...I am on an Enterprise Data plan, with emails synched up to both my office outlook email, and my personal yahoo email. At around 11:30 yesterday, my yahoo email stopped sending/receiving/synching with my BB, but my office outlook email is working fine.
I tried to go into Email setup with the setup wizard, to see if maybe I had to delete and re-add my yahoo email account, but after about 60 seconds with a load message "connecting to email settings" I got a message that said "Your devide had a problem connecting to the server" with retry and cancel button - I retried with no avail.Not the most tech savvy person here, but was wondering if this is a problem on my end? Or something on the BB side?
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Aug 9, 2012
Some buttons are not working so I can't enter password or default "Blackberry" password to gain access to phone. Basically Vodafone are buying this handset back off but I need to wipe all data from phone first.
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Jun 7, 2011
My buttons first were doing some funny stuff with the letter "L" nd "M" and also the "del" button now none of my buttons are working @ all, just my scroller is (It has not been exposed to water)i cannot do anything anymore cant even answer calls, read msgs or get info off my device?
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Jul 1, 2012
So I've had my Blackberry Curve 8520 since around October 2010 so my warranty has run out a long time ago. Basically, the problem is that every single button on the phone does not work. When I say every single button I mean keyboard, the green and red phone button, the back button, the menu button, the audio, camera and side buttons, the music control buttons, literally just every single button. I doubt it is water damage because this happened back in March or so and I just gave up trying to fix it and I tried it again today to see if maybe it finally got dry after a few months. Is it possible for the buttons to just stop working? Before all the buttons broke, I had problems with the O button. It was sometimes working and sometimes not working, then every button just broke. Also when all the buttons were broken, I was sometimes able to just button spam and it would work for a few seconds then just not work again.
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Jun 24, 2011
I am having a massive problem with the buttons on my phone at the moment, I recently updated my phone and ever since I did that all of the buttons on my phone keep stop working then start working again once I repeatedly tap my buttons or smack my phone in rage. This is highly annoying when you urgently want to get hold of someone and your stood there tapping your phone trying to get it to work. My phone isn't water damaged and it has never been near water. I have had my phone for a total of 1 year and four months so its not a brand new model..Or has anyone experienced the same problem as me and got it fixed?
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Aug 24, 2011
4 of the buttons on my keyboard are not working! all other keys are fine and the phone is in perfect order otherwise but the 4 buttons wont work it is the p the delete the alt and the enter keys on the right of the keyboard?
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Mar 6, 2012
So, today I pulled out my phone and the screen was black. I took out the battery, put it back in and the LED just kept blinking. I pulled the battery out again and left it for a bit. It turned on, when it turned on my phone was locked. I couldn't press any buttons. No matter what it was, the four buttons on the top row, the trackpad or any of the keys weren't working. My phone still turns on normally but none of the buttons work.
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Apr 17, 2012
how i can fix my blackberry curve 8520 or is it to be deemed unfixable?
I have been having difficulties unlocking the handset and have to hold the mute button for a long period of time, however when i came to use it the other day even this didnt work and when i managed to get it to work but it automatically locked after only a few seconds.
when i can get my phone to work the majority of the buttons fail to work. The warranty ran out on it 5 months ago and it is on pay as you go, but would carphone warehouse (where i brought the phone from)
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