Nokia Lumia :: 900: Home, Back And Search Buttons Stopped Working

Jul 19, 2012

Today the Home, Back and Search buttons stopped working in my Lumia 900. They don't work at all now. Zune says the software is up to date. I even tried a Hard Reset on it, but it didn't help.I tried once to boot without SIM card, and it seemed to help -- but only for a while after which the issue reappeared. Now I've been rebooting the phone a million times with and without SIM card and not seen the buttons working at all. Is it a HW failure?

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Oct 10, 2014

I've just noticed that the Lumia 1520 (brand new, bought last week) sometimes has the haptic feedback/vibrations turn off by itself when pressing the navigation buttons on the phone. However, they are set to on, in the 'touch' settings (running Lumia cyan now).

When I do a soft reset, the buttons start working for a with vibration, then stop (just to note, they work, just the haptic goes wonky). I tried giving the phone a call - the vibration still works, just doesn't seem to work.

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Jul 25, 2012

Have a Galaxy S2 on Sprint network and out of nowhere yesterday the home/menu/back/search buttons stopped working and the phone is running really slow. It came back for like 5 min yesterday afternoon but then started again. I've already done the factory reset and it's still the same way. If I press the call, message, contact buttons on the home screen nothing works. Can someone tell me what to do?

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Jun 27, 2012

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Jan 21, 2015

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May 18, 2011

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and yeah, the reset was done via Settings, not soft or hard reset since the buttons aren't working.

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Aug 10, 2012

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Nov 26, 2013

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This is a brand new phone, and out the box, the capacitive buttons are off. When I turned it on, the lights were behaving fine and after using it for quite a few hours, I decided to reset the phone again since I wanted to set it up from scratch.

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Apr 14, 2012

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A few days ago whilst texting the buttons on my blackberry torch just stopped working. I thought maybe it was water damage because a bottle of water leaked in my bag whilst my blackberry was there but that was earlier in the day and it was fine afterwards. Anyway, when the keyboard stopped working I took the battery out for a day and put it back in and it still isn't working. I put it in a bag of rice for 24 hours and it's the same. Whats weird is that when I put it in safe mode the keyboard will all work for about 5 mins then stop again. And everything else works but the buttons - the phone itself is fine and I still get emails but I can't open them because the back button and everything doesnt work.

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Apr 3, 2012

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Jun 5, 2012

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Oct 13, 2010

Every once in a while the lock key and camera buttons all stop working, they just don't do anything. After a time they all start working again. I've taken the phone in for repair twice, but I suppose with it being an intermittent problem they've had trouble tracking down what's going on. Anyone any ideas why this is happening? Is it a software problem as it happens to buttons on both sides at the same time?

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the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!

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My power button suddenly stopped working this morning. I think it may have worked once with a really long delay... But since then I have to tap my screen a few times to wake it up. I'm worried that if my battery ever runs flat I won't be able to turn my phone back on.

Then I have realised my volume and camera buttons dont work either. They definitely all worked yesterday.

I'm really not happy with this phone. I look after it properly, it cost me a lot of money not long ago, its kept in a protective case and has never been dropped etc. I spent more money than I could afford on a phone thinking I should buy the best I can and I shouldn't have a problem with it being Sony, but so far I have been disappointed with it.

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