BB Torch :: Texting The Buttons On It Just Stopped Working?
Jul 29, 2012
A few days ago whilst texting the buttons on my blackberry torch just stopped working. I thought maybe it was water damage because a bottle of water leaked in my bag whilst my blackberry was there but that was earlier in the day and it was fine afterwards. Anyway, when the keyboard stopped working I took the battery out for a day and put it back in and it still isn't working. I put it in a bag of rice for 24 hours and it's the same. Whats weird is that when I put it in safe mode the keyboard will all work for about 5 mins then stop again. And everything else works but the buttons - the phone itself is fine and I still get emails but I can't open them because the back button and everything doesnt work.
The buttons on my earbud stopped working. No problems with listening however. I tried other earbuds, and they don't work either. Just happened a couple of days ago, and just past the 1 year warranty.
my blackberry curve has stopped working again, this is the third time that the fault has developed and this time it lasted a week, each time the device gets returned I'm assured that the fault has been rectified. So far its had the software upgraded, its also had the keypad replaced and an internal service and its now broken again
I have been onto vodafone and all they can do is repair the device again but there getting nowhere with it as each repair only lasts a week is there anyway I can get this replaced through blackberry as vodafone seem to be completely rubbish at resolving this one. I don't even mind getting a refurbished unit or an older model, just something that works. I have tried redoing the firmware, I have also done numerous battery pulls but I'm getting no luck
Every once in a while the lock key and camera buttons all stop working, they just don't do anything. After a time they all start working again. I've taken the phone in for repair twice, but I suppose with it being an intermittent problem they've had trouble tracking down what's going on. Anyone any ideas why this is happening? Is it a software problem as it happens to buttons on both sides at the same time?
the keyboard and buttons on the side and top on my 8900 simply stopped working, in that they will no longer activate the phone even though I know the phone to be on.The phone is a PAYG handset on Orange, whom I have contacted and was told that because the unit is over 12 months old (18months) I must contact Blackberry. There are unfortunately no support telephone numbers apparent on the site, so this seems to be my only option! This is incredibly annoying as I need to use the phone on a daily basis for email, etc!
My power button suddenly stopped working this morning. I think it may have worked once with a really long delay... But since then I have to tap my screen a few times to wake it up. I'm worried that if my battery ever runs flat I won't be able to turn my phone back on.
Then I have realised my volume and camera buttons dont work either. They definitely all worked yesterday.
I'm really not happy with this phone. I look after it properly, it cost me a lot of money not long ago, its kept in a protective case and has never been dropped etc. I spent more money than I could afford on a phone thinking I should buy the best I can and I shouldn't have a problem with it being Sony, but so far I have been disappointed with it.
Today the Home, Back and Search buttons stopped working in my Lumia 900. They don't work at all now. Zune says the software is up to date. I even tried a Hard Reset on it, but it didn't help.I tried once to boot without SIM card, and it seemed to help -- but only for a while after which the issue reappeared. Now I've been rebooting the phone a million times with and without SIM card and not seen the buttons working at all. Is it a HW failure?
Since around 2 weeks I have a Torch 9860. Yesterday evening, when I was not using the device the Torch suddenly stopped functioning. When I turned it on again it said it was setting up but it didn't do anything. So after a few minutes I turned it off and on again but now it didn't react at all (so screen stays black, no button lightens up etc.). I can't get it turned on again, not even when I removed the battery for a few minutes. I also tried to charge it again as I wanted to be sure the battery was charged but this doesn't work either.
I recently got the Torch two weeks ago from Rogers and generally I don't have any problems with. But I've found that sometimes after I receive a call from someone and I've ended the call (by sliding the phone down), all my buttons stop working.The Keyboard, lock button, call, end, etc. No button works. But however, the touch screen works. I usually end up using the touch screen to turn off my phone and pull out my battery and put it back in.From there it works again. Its happened four times now. Has this happened to anyone else?
For Torch 9800: only the touch screen buttons are working. The entire keypad and the top 5 buttons (menu, send, etc) were not working. I did several battery pulls and it finally started working. However BBM, FB, WhatsApp, BB App Store stopped working, but the web browser was still working, so it was not a connectivity problem. Then the keyboard problem started again. I did another battery pull and is started working again, but still to access to FB, BBM or Whatsapp,
I'm afraid I know the answer to this issue, but is there a quick-fix (or has anyone had this before) to the lights underneath the bottom right panel buttons (the "Back" and "End Call/Power Off" buttons) not working?The lights underneat the bottom left side are still working, but barely.
I picked up my phone three days ago to find it had turned itself off, it had only been in my bag and then next to me on the floor. I turned it on to find that it turned on in safe mode. I took out the battery to reboot it in normal mode, and from then on none of the keypad buttons work. It is also still in safe mode. The touchscreen does work, but nothing else. I have taken out the battery multiple times to try and fix it but it doesn't work.
My screen is working fine but my keyboard and other buttons are not functioning at all. I also have my phone locked so in order to go into it i need to type my password but im also unable to do that because none of the keys are working.
my trackpad on my blackberry torch 9800 has stopped working, i have taken the battery out & restarded the phone lots of time but it is not helping. Iam able to click on icons but the trackpad will not scroll. In my software updates it says iam due an update for '7.1.0 Bundle 2061', should i update the phone? could this be the cause? I have also heard that maybe it is due to my battery, could this also be the cause.
So I've had my phone since May. Today I noticed that the camera seemed to have slipped down so whenever I take a picture there's a big black blur at the top. The rest of the picture is fine. What can I do to fix this?
The slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
I have only had the Torch since Feb and the trackpad this morning decided to stop working. First of all it was goign hey wire and openeing folders up and sending e-mails without me not touching it and now it just wont work at all, I cant even click down on it.
what is wrong with it and whether there is a quick fix I can do without taking back to the shop. It should still be in warranty so not bothered about that it is just time without a proper phone.
I've had my Torch for 7 months now, without a data plan, and ALL wi-fi apps worked fine through my home wifi router. (Facebook, IM+, BB App World). A few weeks ago, they just stopped working through wifi. I can't even use My Rogers Account App..the only TEMPORARY fix is a battery pull, but they'll only be fixed for a couple hour
I am from Toronto (I'm on Virgin) and I am currently in Switzerland on vacation. I have been using BBM and email over wifi without any problems over the last few days. However, recently BBM and email have stopped working on my phone. Facebook, the App Store, WhatsApp, etc. all work fine, but BBM and email do not.
I have noticed that I no longer have the Blackberry BB icon in the top right-hand corner of my phone (where it shows wifi connection, etc). How do I get BBM/email working again?
28th October 2011 upgraded my bb to 9860.8th November 2011 ordered replacement,15th November 2011 replacement arrived (total **bleep** delivery company being used by o2),13th December 2011 bb stopped working again So both times I have had the same problemonce charged it turns itself offwon't turn back on againtaking the battery out doesn't workcharging icon doesn't appearcompletely blank screenred light flashes on & off.I can do nothing with the phone.
when i plug my blackberry torch on the computer, the DM recognize it but when i go in the application section it starts loading (verifying all the stuff)but then the application loader appears to crash an i get message saying "Handheld Application Loader Wizard has stopped working" and i really dont know what to do.
I had to quit in the middle of a sync. Now the BDS terminates as soon as my devise is attached with a USB. I can't get far enough along in the process to restore from a backup.Do I have to wipe my phone completely? (battery in and out is ineffective)
My camera has randomly stopped working. When I press on the camera icon the picture doesn't come up and the camera button which you would normally press to take a picture isn't highlighted so its not an option to press.
