BB Torch :: Buttons Not Working Then Losing Connectivity?
Jul 10, 2012
For Torch 9800: only the touch screen buttons are working. The entire keypad and the top 5 buttons (menu, send, etc) were not working. I did several battery pulls and it finally started working. However BBM, FB, WhatsApp, BB App Store stopped working, but the web browser was still working, so it was not a connectivity problem. Then the keyboard problem started again. I did another battery pull and is started working again, but still to access to FB, BBM or Whatsapp,
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Nov 3, 2013
upgraded to Android 4.3 and HTC Sense 5.5 but losing data connectivity after few minutes of surfing. this issue started 2 days prior to upgrading.
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Sep 14, 2011
One of the big benefits of these phones is the ability to stay on top of email. I have a yahoo account and I have it loaded into my messaging app. Over the year that I've had this phone my yahoo occasionally has become deathly silent. Of coarse the android is not updating or even connecting to my account. This happened on average every couple of months. I've done a few things to try to get it back including deleting and reloading the account, updating the android os, messing with email settings. It usually eventually comes back on its own...within a couple of days. Its now getting to the point where I lose connectivity every week or two and its gone for that much time. This is really annoying and I don't keep on top of my emails nearly as effectively. I need to fix this. I'm not seeing alot of posts with the same issue though.
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Oct 11, 2012
I lost ALL reminders and appts and birthdays from my BLACKBERRY TORCH CALENDAR. I have tried to RESET some dates.My Calendar is not working anymore?
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Oct 15, 2010
I recently got the Torch two weeks ago from Rogers and generally I don't have any problems with. But I've found that sometimes after I receive a call from someone and I've ended the call (by sliding the phone down), all my buttons stop working.The Keyboard, lock button, call, end, etc. No button works. But however, the touch screen works. I usually end up using the touch screen to turn off my phone and pull out my battery and put it back in.From there it works again. Its happened four times now. Has this happened to anyone else?
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Jul 1, 2012
My keypad and the buttons on the main screen of my torch are not working, the touchscreen works fine!
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Jul 29, 2012
A few days ago whilst texting the buttons on my blackberry torch just stopped working. I thought maybe it was water damage because a bottle of water leaked in my bag whilst my blackberry was there but that was earlier in the day and it was fine afterwards. Anyway, when the keyboard stopped working I took the battery out for a day and put it back in and it still isn't working. I put it in a bag of rice for 24 hours and it's the same. Whats weird is that when I put it in safe mode the keyboard will all work for about 5 mins then stop again. And everything else works but the buttons - the phone itself is fine and I still get emails but I can't open them because the back button and everything doesnt work.
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Jan 20, 2012
I'm afraid I know the answer to this issue, but is there a quick-fix (or has anyone had this before) to the lights underneath the bottom right panel buttons (the "Back" and "End Call/Power Off" buttons) not working?The lights underneat the bottom left side are still working, but barely.
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Aug 10, 2012
All of my hard buttons have stopped working on torch 9810
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Jul 5, 2011
A user has reported that when he is in a message the buttons at the bottom of the screen stop working on his Torch.
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Jul 19, 2011
I picked up my phone three days ago to find it had turned itself off, it had only been in my bag and then next to me on the floor. I turned it on to find that it turned on in safe mode. I took out the battery to reboot it in normal mode, and from then on none of the keypad buttons work. It is also still in safe mode. The touchscreen does work, but nothing else. I have taken out the battery multiple times to try and fix it but it doesn't work.
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Mar 15, 2012
My screen is working fine but my keyboard and other buttons are not functioning at all. I also have my phone locked so in order to go into it i need to type my password but im also unable to do that because none of the keys are working.
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Nov 22, 2011
In a wifi zone; devices are paired. 8320 has mobile network on, wifi connected and bluetooth on. 8900 has mobile OFF, wifi on and bluetooth on.Trying to connect via bluetooth in order to send a picture from the 8900 to the 8320. I send a connect message from the 8320 to the 8900 and get a message "Connection to 8900 failed".Tried to connect the other way around, sending the request from the 8900 to the 8320 and the drop down menu does not show the "connect" option.
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Jul 14, 2011
After downloading an update I lost all connectivity. On the homescreen it reads App Error 606 - Reset. After resetting I get the same message again and again.
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Apr 25, 2010
As mentioned above, I am missing internet connectivity for the applications that I have installed or were installed by Nokia. The mobile-built in browser and e.g. downloading of applications work fine via the GPRS network!My mobile is hooked up to the Austrian bob network.
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Jul 5, 2012
my phone is constantly losing signal, it says searching for network.
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Feb 25, 2012
i have a blackberry torch 9810 with the new os. over the last week i keep losing my blackberry services. how can i fix the issue
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Apr 29, 2010
After I recently updated my OS on the Torch (and had a ton of issues with the battery drain) I have noticed that occasionally when I am on the web it removes hyper links -- like if I'm reading a news story and it has a link to a previous story it's just blank. Or if I'm on Facebook (the mobile web edition, not the app) it has blank spots where my friends names would normally be. I can't click on a link, even when I know it's there, so the link is not only hidden but not useful.
It's happened about 5 or 6 times since the upgrade. I do pull the batter and do a reset and everything goes back to normal, but that gets annoying after awhile.
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Jun 6, 2012
My torch 9800 is always displaying sos. I have tried a new sim card, tried rebooting it and manual signal search but nothing work.
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May 8, 2010
I restored my files from my 9800 to 9860 each time I turn of the phone majority of the sms messages just disappear, leaving just a few like 11 out of 2000 but when I use my torch 9800 the messages are always there. Is anyone having same problems. I have to do a restore from my backed up file to get my sms messages back.
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Jun 24, 2011
It looks like my Blackberry Torch is rebooting. The phone has gone to the Blackberry screen with a white time line loading at the bottom. I am concerned that this is reloading the device and I could lose all my content. I have tried to switch off - unable to and when I remove and replace the battery it still resumes. Obviously I have not downloaded my contacts/diary recently.
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Oct 3, 2011
my girlfriend recently purchased the torch 9810 and the clock on it keeps changing by itself. Mystery to me why but we've played with and changed all the clock settings including putting it onto manual time, auto on our time zone, entering the time itself, etc. but the stupid thing insists on changing the time by itself. This is one of a few problems we've had so far and our confidence is starting to drain in the blackberry phones.if only she'd of listened to me and had an iPhone.
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Mar 30, 2011
when I installed the latest upgrade to BlackBerry OS 6 on my Torch, I lost the hours of work I had put into entering composing shortcuts into AutoText. Can my hard work, and the wonderful shortcuts, be retrieved?
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Sep 21, 2012
fix my keyspad not working on my blackberry Porsche P'9981
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Aug 9, 2012
Some buttons are not working so I can't enter password or default "Blackberry" password to gain access to phone. Basically Vodafone are buying this handset back off but I need to wipe all data from phone first.
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Nov 15, 2013
I am experiencing since yesterday a rather annoying thing on my HTC ONE 4.3 (unbranded). In some Sense apps (Gallery, Mail, Music, People) some on screen buttons have become unresponsive.
The "three dots" menu button on the top right side of the screen does not react, as well as the "share" icon in the Gallery app. Same problem with the three dots menu button on Mail, Music and People (these are the apps I tested so far).
Its started happening yesterday but I've been running 4.3 for a couple of weeks now. I have the feeling it might be a Sense 5.5 issue rather than a 4.3 bug, because it. only affects the original Sense apps, not any other app that I have downloaded.
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Aug 17, 2015
After the upgrade to lollipop 5.11, my "back" and "recent/menu" buttons do not work. The do not light, nor do they do anything. I've tried the recommended display and power setting fixes, but they do not fix my phone. I've also done a factory reset, but the problem is still there, even in safe mode. Several apps I use a lot are now totally unusable because they don't have their own back and menu keys. Is there any answer outside of downgrading to 5.0?
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Jun 7, 2011
My buttons first were doing some funny stuff with the letter "L" nd "M" and also the "del" button now none of my buttons are working @ all, just my scroller is (It has not been exposed to water)i cannot do anything anymore cant even answer calls, read msgs or get info off my device?
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Jun 28, 2014
Not to sure what happened but no buttons working on my iPhone (incl volume, silent switch home or on/off). I have done a back up. How can I reset my phone? Phone was working fine all day until the button thing. It's like it froze and can't come backÂ
i Can receive calls and when that happens I can access the settings field. I have turned off screen lock in the home to deplete the batter.
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Dec 4, 2012
Im having problem with my bb buttons (keypad). The touchscreen is functioning well however the keypads are all dead. What should i do? TQ
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Jan 22, 2011
I have a BB Torch, and my trackpad was giving issues, so gave it for repair to the service center.Ever since its come back, the trackpad is fine, but the 4 buttons (Answer, Menu, Back, End call) lights are just not going off.
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