BB Torch :: After Downloading An Update I Lost All Connectivity
Jul 14, 2011
After downloading an update I lost all connectivity. On the homescreen it reads App Error 606 - Reset. After resetting I get the same message again and again.
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Jul 24, 2010
I had a Software Update on my X6. Started downloading it on a poor wi-fi connection. Connection was lost half way through and now I can not finish update.
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Jul 10, 2012
I had an message to say that update 7.10 was now available and decidede to update, I followed the procedure, the update then froze at the point updating your device! I cannot get past that point and the phone is now unusable!
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Mar 13, 2012
This weekend I updated my iPhone 4 (AT&T) and iPad 2 (Verizon 3G, wifi) to 5.1. Since the update (went flawlessly), I have been unable to connect to wifi networks anywhere. All that I get is the continuously running circle that shows it is trying to connect (but never actually does). I have RESET all Network connections numerous times, did the 'Forget this' connection on everything, etc. They will no longer connect to places that I have always connected to (Home network, CLE Airport, Hilton, Work, etc...). I can connect to all networks fine with my laptop and blackberry, but I just get the constant connection circle with my iPhone and iPad 2. I have tried:
1. Reboot (Soft)
2. Reboot (Hard (Home and Power button)
3. Forget WiFi connection
4. Reset Network Connections
5. Tried 6 different Wireless (wifi) networks that I have always been able to connect to with no luck.
6. Airplane Mode with wifi on...
7. Turned 3G off...
Info:
iPhone 4, iOS 5.1, WiFi will not connect.
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May 16, 2012
Lost wifi connectivity on 3GS after 5.1.1 OS upgrade. Have tried every remedy, short of wiping my whole phone (have done reboot, backup and restore, reset network settings, reset all settings, etc.). Apple says my "hardware must be broken." Hard to believe, with 350,000 hits with same problem on Google search, just in these few days since upgrade was released. I do not want to wipe my phone and start over (for obvious reasons), nor do I unnecessarily want to purchase a new phone (for even more obvious reasons).
Info:
iPhone 3GS, iOS 5.1.1, Upgrade problems to iOS 5.1.1
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Aug 28, 2015
I purchased a new HTC One M9 from Telstra (Australia) in July and ever since I got the phone I have been experiencing an intermittent problem where the GPS and the cell connectivity will both shut down and not connect to the cell towers and GPS location. There is an X above the cell signal and the GPS location indicator flashes and shows no connection. This happens every few days of use and the only way to restore connectivity is to restart the phone.
I have the firmware up-to-date OTA and I have even tried a factory reset.
This problem is not isolated to any one app and has occurred when using Sygic navigation as well as Run.GPS fitness tracker.
I am suspecting this could be a hardware issue! The issue is that it is an intermittent problem and not instantly reproduceable. The problem just happens and without any warning!
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Aug 21, 2012
I keep the location settings on lumia 610 always turned on. I have observed that if I sit at a place, stationary, then the GPS is connected instantly and I can see my location on the map. But whenever I'm traveling in a bus / car the handset cannot find its location using GPS. It shows "Looking for GPS" message for all the time.
Is this a
1. GPS hardware issue ?
2. Some s/w update issue ?
3. Satellite issue ?
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Jan 4, 2010
I have a BB Bold 9700 and during the holidays, I went to my parents' place, where there was no cell coverage... But the weird thing is that my Contacts disappeared as soon as I lost connectivity.... I figured they would reappear when I had coverage again, but not!
So I did a restore from my latest backup in BB Desktop Manager (latest version) and it still didn't work... I don't know what to do anymore...
The rest is still there, calendar, saved messages, pics, etc...)
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Sep 14, 2012
I have run the update and something has gone bad. Not only I've lost all contacts, mails, SMS and so on, but I can't find anywhere the backup that Desktop Manager claimed to have executed while updating.
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Jun 26, 2011
I have lost my BB messenger after backup and updating my Torch handset. The current version I have seems to be difficult to ascertain. I am also unable to go and update via the Appworld because it is showing as if I already have the current version. Meanwhile people can send me messages but I am unable to get any on my set.
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Dec 3, 2012
This is regarding my bb torch 9800. I just did an update directly from the bb website and NOT from a desktop icon. All I did was connect the phone and pressed "check for updates", from which the results said that there was an update available. It never once asked me to do a system backup...just told me that this could take up to an hour and that I'd be unable to use the phone. All my contacts are gone. This is my first bb so clearly i had no clue about doing a sync to my sim card. Is there any way that I can save all that lost contact info?
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Nov 29, 2011
Last week I did a device software update, I am currently running OS 6.0, Bundle 2949. First of all, my Twitter and Facebook Apps were downgraded to versions from when I was still using my BB Bold. More annoyingly, I lost some languages on my device. I had Spanish, French, Italian, German, English and Dutch. Since the update I have Russian, Greek, Dutch and English (US and UK), but I cannot add or delete any of these through desktop manager.
I tried deleting and adding in the same update sequence. I tried deleting only, then I tried adding only, and every time I get an error saying the action (or update) "could not be validated due to unsatisfied dependencies." So then I tried deleting a regular app, thinking maybe there was an "unsatisfied dependency" in an app. Same error, and nothing happened. And the same again with a different app.
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Mar 11, 2011
My girlfriend and I both have Bberry torch (9800). I have updated her Bberry with the Desktop Manager a couple of days ago and for some reason, the update took a lot more time than usual (more than the whole afternoon). I know it was frozen, but I didn't want to loose any software info and have problems with a half-updated device. But, at the end of day, I had no other options, and I had to reboot the update again. Luckily, I had done my back up prior to this.
And as expected, after the successful update, I had lost all my personal data due to the failure of the first update attempt. Therefore, I uploaded the back up in the device, and all personal data came back (lucky me).However, the information in the password manager application is all gone.
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Oct 6, 2011
When a call come in, displays on screen but no tones are heard. Went to "change sounds and alerts", "phone ring tone" and it just comes back to same screen.
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Sep 30, 2011
Icons of Facebook,BB messenger and App.world is missing after upgradation to their latest version.how to get them back.
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Dec 3, 2014
After upgrade IOS 8.1.1 I have no service in my IPhone 5, lost WiFi connectivity from time to time and the battery is draining within hours. I tried everything that Apple support told me to do and still did not fix the problem.
Info:
iPhone 5, iOS 8.1.1
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Dec 2, 2014
After the new update I was unable to pair my phone completely. Phone rings and I can not hear my phone call.Â
Info:
iPhone 5s, iOS 8.1.1
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Aug 11, 2010
After recently updating to Desktop 6.0 my software will no longer allow Bluetooth connectivity (which I had with the previous version).
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Jul 10, 2012
For Torch 9800: only the touch screen buttons are working. The entire keypad and the top 5 buttons (menu, send, etc) were not working. I did several battery pulls and it finally started working. However BBM, FB, WhatsApp, BB App Store stopped working, but the web browser was still working, so it was not a connectivity problem. Then the keyboard problem started again. I did another battery pull and is started working again, but still to access to FB, BBM or Whatsapp,
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Jun 12, 2012
Seems to be a common problem particularly with bluetooth headseat connectivity. Any ideas?
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Jun 4, 2012
When I downloaded the new software IOS 5, I lost the ability to text with phones that are not I phones. I can't receive or send a message unless the other phone is an iphone so it is a imessage.How do I get my regular messaging back? On my settings it says that MS messing is on, and the messages appear to send? But they have no been going through, and I have not gotten any of the messages sent to me from non iphones.
Info:
iPhone 4, iOS 5.1.1
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Jan 6, 2013
After installing the Jelly Bean update on my Razr Maxx, I have been unable to connect to WiFi. I have factory reset, reset my router and wiped the cache.
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Jun 15, 2010
After receiving a replacement Tour, I performed the device switch wizard, and all came through fine except...I no longer have the notepad icon, looked everywhere..."show all", options - > Applications -> All and I can't find it.I also can't find a setting for my phone, or desktop software that will allow me to accept meeting requests.
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May 26, 2010
I am updating my N900 using Nokia Software Updater. It stops at a certain point (at 6.3MB) and then shows error message of slow connectivity.
Inspite of good connectivity, When I try again it resumes from 6.3MB and immediately throws the error. I tried reinstalling NSU but didn't help.Is there any way to clear cache of NSU?
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Jul 2, 2012
I downloaded an theme app and reset my device as it says. After that, any icon you touch, bar text, makes the phone crash. I've reset my phone taking the battery out etc, but it's the same situation each time I turn my phone on. Can i delete this app somehow without going on app world (as it freezes each time i try) or a way to restore to factory settings?
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May 9, 2011
Apps not downloading?
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Mar 1, 2012
I was downloading an app from BB app world and my BB started to reboot itself it gets 3/4 of the way through a reboot and then goes back to the beggining - have tried taking battery out for 5 mins and no change.
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May 14, 2012
I was downloading the Evernote app from the Appworld and as it was installing it started to reboot and now is in a reboot loop where it keeps rebooting non stop.
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Jul 6, 2011
1st time on this site so please don't be too technical with me. I have get a blackberry torch and when i go on the app world it says I have 211MB left, is there anyway of increasing this as I have 618MB on my memory card and well over 2BG left on the device its self.
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Aug 15, 2011
I have a blackberry torch 9800 and was able to download music off the internet no problem... All of a sudden none of the songs i download are not playing saying that the format is no supported? Its not the site because a friend of mine with the same phone has no problem playing the same songs,
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