BB Torch :: Froze During The Process Of Downloading Update 7.1?
Jul 10, 2012
I had an message to say that update 7.10 was now available and decidede to update, I followed the procedure, the update then froze at the point updating your device! I cannot get past that point and the phone is now unusable!
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Dec 25, 2011
mobile security with my phone and downloaded that. However, after downloading the security the screen froze, so I switched the phone off and back on a number of times. The phone willn turn on and I can unlock it, so the screen and keypad and all the keys are working, as I am able to enter my password, however I cannot do anything else and my screen will not respond, nor will any of the buttons, only the off/on butto
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May 9, 2012
Iphone froze while downloading itunes software update. It is stuck with a picture of a usb cable and the itunes logo.
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Apr 8, 2011
I tried updating my software and it just froze during the process at 13%. i tried taking out the battery and putting it back in back but it just restart the update. What can i do to fix this or to at least speed up the update. my battery is currently out my phone
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Nov 29, 2012
My phone has been stuck for over 24 hours in the Backing Up Your Data screen. The Overall Backup Progress is stuck at 12%. I have hooked up to computer and tried to do update from website but it gets stuck at 12% also.
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Apr 27, 2012
1. I installed the MLB At-Bat '12 app and noticed the sound quality is not good. I have sent feedback to the maker of the app, but not sure what the problem is. It reminds me of playing a cassette at a slightly slower speed (I know, some of you are going to say "What the heck is a cassette?"). The announcers voices are off, like their voice got deeper and are speaking slower. Not sure if this is an audio driver issue or app issue. Doesn't matter if its on wi-fi or not.2. lately my phone has been active very laggy. Switching screens is slow, sometimes the icons take a second to show up, and god forbid I am listening to music from my sd card, because it will get the skips.
3. I was taking some video this week and on two seperate days the screen froze for a couple seconds then showed action again. When I playback the video it skipped at that point, as if a couple seconds was chopped out. So it wasn't that the screen froze, it appears the process stopped. I got a force close error also. The first time, I rebooted my phone, then my phone decided that wasn't good enough and rebooted again on its own. The second time it happened I rebooted, only once this time, and it recorded normally after that.
Quite a few of these issues can be corrected by going in to the task manager and ending task on apps that are loaded but not being used. However they just come right back, so it is almost pointless. Before you ask, I have done a couple factory resets along with a cache wipe a couple months ago. It is a real pita getting the phone set back up the way I had an d I dont want to do it again anytime soon. I dont have a lot of unnecessary apps installed, but I do have quite a few, and I use them. It doesn't matter whether I am on wi-fi, have gps on, or bluetooth on.
I really had planned on this being the last phone I buy for quite a while, even buying the car dock and hd dock. I am starting to get concerned that the "most powerful smartphone on the planet" isn't going to last and cant handle mundane tasks. I suppose if I was just goint to text and make calls, it will, but while a lot of the issues are really just small things that are an annoyance rather than a hinderance, it will most likely affect my decision on how long I keep it. I really hope care was taken to develop ICS to help with the issues being seen on this site. It is too bad that those of us with issues cant have our phones be the test-beds for the development, rather than the phones they are using in the lab that most likely have never had an issue.
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Aug 15, 2011
My torch started to reboot itself very frequently today. I decided to do an update, only finding that during the process it failed. I cleared out the OS (Wipe) and tried to load a new one. But, during the process connecting to JVM, my phone always restarts failing the whole process. I am using desktop manager btw.
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Sep 4, 2014
i have a app stuck in the downloading process it shows "waiting" and does not show what it is and is running my battery when i use the phone how do i fix this.
Info:
iPhone 5s, iOS 7.0.1
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Jul 14, 2011
After downloading an update I lost all connectivity. On the homescreen it reads App Error 606 - Reset. After resetting I get the same message again and again.
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Jan 16, 2010
After the minor update (21mb). I got another update (90mb) which freezes during the update process. What to do?
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Aug 1, 2012
Was checking my settings when I realized I need two updates choose the first one now when it was backing up my stuff it froze at 11% and wont move. tried taking battery out but just goes back to same screen?
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May 18, 2012
So I tried to update my iPhone 3GS to iOS 5.1.1, like iTunes told me to do, and it froze part way through the installation for a couple of hours. I tried to "reset" the iPhone by pressing both the home and power buttons simultaneously, but now iTunes tells me my iPhone is in recovery mode. From my limited knowledge, it seems I need to restore my iPhone, but I don't want to lose anything, like my SMS history.
Is there a way to get out of recovery mode without having to restore?
Info:
iPhone 3GS, iOS 5.1.1
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Sep 19, 2011
my phone froze on the reboot screen the other day and now its not turning on at all..i hooked it up to my computer to charge and i dont know what happened after that, it turned off and got as far as the reboot screen..
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Apr 29, 2010
Reboot froze last night, removed battery umteen times will not fix. BB RIM support spent 5 hrs today went to tier 2 and they could not get phone to load correctly. Reboot still freezes 3/4 of the way through.
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Dec 10, 2011
I have two BB connected to my Mac, switching from 9800 to 9860. In the mid process, it just froze. After a while, i decided to hit STOP button, now it is just having a rolling bar saying restoring and do not disconnect, and have been for the past 10 minutes. What should I do?
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Aug 11, 2010
I just saw the torch at at&t store and I have to get it. The question is I live outside US and I need to get it unlocked.Now, I saw that at at&t store, they are selling the torch for 499 dollars without contract. I am sure this is locked.If I can get this phone (I know I need to get someone with at&t to go with me to buy it), I can unlock it. This is for sure, right?
I see that some sites are selling it for 599 and 699 dollars but I dont want to pay the extra amount if I can get it unlocked.
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Jul 4, 2012
i was updating my blackberry last night, and its still on 7% which its moving of that. it wont let me do anything on my phone, ive tried taking the battery out and thats not done anything thats just put it back to 7% again. i need my blackberry for tomorrow so does anyone know how to solve this problem?
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Mar 27, 2011
So, I went to update my Blackberry curve 8520 and it froze. I followed the instructions that came up on the screen and now it has wiped everything from my phone ie contacts, photos, music etc...it won't reboot or anything!
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Dec 30, 2011
I started to update my bold 1900 and only got as far as the backup process where the loading bar has froze on SMS messages (611/1111) I've waited a few hours but nothing has changed and I am afraid if I unplug it my phone will be rendered unusable. What should I do?
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Jul 9, 2015
I have a Sprint LG G3 phone that froze during the Android App update that it prompted me to do. It seemed that things were going great , and then all of a sudden it was just doing nothing...
Now 1 1/2 hours later the phone is still doing nothing. The Screen is on and has a LG Lifes Good logo on it , along with a pink round ball logo thing... Every once in awhile the screen will flash and get brighter. Other then that it is doing nothing and I can't get it to do anything...
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Jul 9, 2015
On my Sprint LG G3 cell phone I was prompted to allow a Android update to take place. So I started the update and it seemed like everything was going fine, but after awhile I became concerned due to my phone had seemed to just stop ..
The screen is on , it shows the LG life's Good and Pink dot on the screen.... I took the battery out for about 3 min or so and then put it back in.. I started the phone and it went immediately back to the LG Lifes Good screen...
Its been over an hour , and I am on WiFi..... What do I do now ????? What is my next move ???
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Mar 20, 2012
So I was in the process of updating my iphone 4s software, it completely froze while it was in the middle of backing up. I disconnected my phone and tried to reboot it but that didnt work. i tried to reconnect it to itunes but it wasnt being read... so i downloaded the new itunes update to see if that would make a difference and it did... except for when i connected my phone to itunes there was a message that said " itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." If i restore my phone everything will be deleted & i'm not sure when i did back up, i think it was 2 1/2 months ago. I dnt know what to do, i dont want to lose all my pictures and texts that i currently have on my phone.
Info:
iPhone 4S, iOS 5.0.1
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Sep 15, 2012
I have a Blackberry Curve 9360. i invoked a software upgrade on my phone and it has been frozen for the past 36 hours on the Backup screen. It keeps getting to the Overall Backup progress of 9% and stopping(Social Feeds). I've tried connecting it to the desktop manager but it does see it as being connected. I've tried taking battery out to reset, I've even followed instructions and tried to safe boot by restarting and holding escape key. But all this has not done anything it just goes back to backup screen and freezes at 9%.
i havent been able to use the phone for over a day.
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Jul 1, 2014
How to fix IPHONE 5 screen freeze during IOS 7.1.2 update
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Dec 29, 2011
my phone is frozen on 16% on the software updates on my phone. I have tried taking out the battery and turning my phone on and off and nothing has worked it is still frozen.
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Mar 16, 2012
Just update my phone to 7.1 os, after the update when it restarted my phone just froze into white screen and not functional anymore. Tried taking out battery, sim, media card and put them one by one and still doing the same thing. I noticed when it turn on before it goes to white screen, a message saying "linking java" for a quick second then goes back to white screen for a long period of time and i can't use it anymore. i already contacted my service provider about this and they're taking so long to respond to me. I don't want to send it for repair again since I alreay sent it 3 wks ago for a repair from my provider due to built in media errors.
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Dec 3, 2012
My phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
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Apr 18, 2011
I just got my new Torch and was updating it to the newest softwear, and it has frozen during the install step. It has been stuck on this section for the past 4 hours. It says not to disconnect the device or interupt the process as it could make the device unusasble. What can I do ?
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May 15, 2012
My son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We can't do anything with the phone, it wont go off this screen. We've tried taking battery out an restarting phone but when it comes back on the same screen comes on again.
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May 19, 2012
I have the latest update and while performance has been overall much better, there are still some problems. I took two pictures and closed the camera app and then my phone proceeded to restart and get stuck at a frozen lock screen. This also happened 16 or so hours ago and it's still frozen. Pulling the battery does nothing as the phone gets stuck on the boot screen.
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Jul 1, 2014
my iPad and iPhone froze up on latest update ..cant do a thing with them
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