IPhone :: 4s Froze During Software Update?
Mar 20, 2012
So I was in the process of updating my iphone 4s software, it completely froze while it was in the middle of backing up. I disconnected my phone and tried to reboot it but that didnt work. i tried to reconnect it to itunes but it wasnt being read... so i downloaded the new itunes update to see if that would make a difference and it did... except for when i connected my phone to itunes there was a message that said " itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." If i restore my phone everything will be deleted & i'm not sure when i did back up, i think it was 2 1/2 months ago. I dnt know what to do, i dont want to lose all my pictures and texts that i currently have on my phone.
Info:
iPhone 4S, iOS 5.0.1
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May 18, 2012
So I tried to update my iPhone 3GS to iOS 5.1.1, like iTunes told me to do, and it froze part way through the installation for a couple of hours. I tried to "reset" the iPhone by pressing both the home and power buttons simultaneously, but now iTunes tells me my iPhone is in recovery mode. From my limited knowledge, it seems I need to restore my iPhone, but I don't want to lose anything, like my SMS history.
Is there a way to get out of recovery mode without having to restore?
Info:
iPhone 3GS, iOS 5.1.1
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Jul 1, 2014
How to fix IPHONE 5 screen freeze during IOS 7.1.2 update
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Jul 1, 2014
my iPad and iPhone froze up on latest update ..cant do a thing with them
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May 9, 2012
Iphone froze while downloading itunes software update. It is stuck with a picture of a usb cable and the itunes logo.
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Jul 1, 2014
Last night my iPhone 4 was updating for iOS 7.1.2 and it was working perfectly fine until it froze 3/4 of the way.
It has been stuck on the Apple logo and progress bar for over 13 hours, I tried draining out the battery hoping it would turn off then restart but even when it was on 0% it would not turn off. I also cant do the hard reboot with the home and sleep/wake/lock button due to my lock button being broken (it has been broken for awhile now) I can't get it fixed at the moment but I really want to be able to use my phone, I also don't want to restore my phone because im scared im going to lose everything on it.Â
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May 9, 2012
i was trying to update my iphone4 and it froze on a screen telling me to plug it into itunes
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Jul 4, 2012
i was updating my blackberry last night, and its still on 7% which its moving of that. it wont let me do anything on my phone, ive tried taking the battery out and thats not done anything thats just put it back to 7% again. i need my blackberry for tomorrow so does anyone know how to solve this problem?
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Mar 27, 2011
So, I went to update my Blackberry curve 8520 and it froze. I followed the instructions that came up on the screen and now it has wiped everything from my phone ie contacts, photos, music etc...it won't reboot or anything!
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Dec 30, 2011
I started to update my bold 1900 and only got as far as the backup process where the loading bar has froze on SMS messages (611/1111) I've waited a few hours but nothing has changed and I am afraid if I unplug it my phone will be rendered unusable. What should I do?
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Jul 9, 2015
I have a Sprint LG G3 phone that froze during the Android App update that it prompted me to do. It seemed that things were going great , and then all of a sudden it was just doing nothing...
Now 1 1/2 hours later the phone is still doing nothing. The Screen is on and has a LG Lifes Good logo on it , along with a pink round ball logo thing... Every once in awhile the screen will flash and get brighter. Other then that it is doing nothing and I can't get it to do anything...
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Jul 9, 2015
On my Sprint LG G3 cell phone I was prompted to allow a Android update to take place. So I started the update and it seemed like everything was going fine, but after awhile I became concerned due to my phone had seemed to just stop ..
The screen is on , it shows the LG life's Good and Pink dot on the screen.... I took the battery out for about 3 min or so and then put it back in.. I started the phone and it went immediately back to the LG Lifes Good screen...
Its been over an hour , and I am on WiFi..... What do I do now ????? What is my next move ???
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Sep 15, 2012
I have a Blackberry Curve 9360. i invoked a software upgrade on my phone and it has been frozen for the past 36 hours on the Backup screen. It keeps getting to the Overall Backup progress of 9% and stopping(Social Feeds). I've tried connecting it to the desktop manager but it does see it as being connected. I've tried taking battery out to reset, I've even followed instructions and tried to safe boot by restarting and holding escape key. But all this has not done anything it just goes back to backup screen and freezes at 9%.
i havent been able to use the phone for over a day.
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Dec 3, 2012
My phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
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Apr 18, 2011
I just got my new Torch and was updating it to the newest softwear, and it has frozen during the install step. It has been stuck on this section for the past 4 hours. It says not to disconnect the device or interupt the process as it could make the device unusasble. What can I do ?
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May 15, 2012
My son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We can't do anything with the phone, it wont go off this screen. We've tried taking battery out an restarting phone but when it comes back on the same screen comes on again.
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Jul 10, 2012
I had an message to say that update 7.10 was now available and decidede to update, I followed the procedure, the update then froze at the point updating your device! I cannot get past that point and the phone is now unusable!
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Nov 29, 2012
My phone has been stuck for over 24 hours in the Backing Up Your Data screen. The Overall Backup Progress is stuck at 12%. I have hooked up to computer and tried to do update from website but it gets stuck at 12% also.
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May 19, 2012
I have the latest update and while performance has been overall much better, there are still some problems. I took two pictures and closed the camera app and then my phone proceeded to restart and get stuck at a frozen lock screen. This also happened 16 or so hours ago and it's still frozen. Pulling the battery does nothing as the phone gets stuck on the boot screen.
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Aug 1, 2012
The ICS update was pushed to my xt910 today. Froze during the install when it said starting apps. Had to hold all three buttons and reset it. Was laggy when i turned it on. Now my music or my gallery wont open. Just opens the background of the app and then freezes. Phone also wont make a sound when it rings it just vibrate. When i try to set a ringtone it just freeze my device. My files works strangely enough but you cant open anything.
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Jun 30, 2014
Went through the Settings -> General -> Software Update method to find 7.1.2 and it has frozen upon installation approx 33% of the way through. It has remained in this state overnight. Â
My phone is not jailbroken or anything like that and I have tried hard resetting it but nothing is happening. When connected to iTunes, all iTunes says is, "To allow access please respond on your phone" which I obviously can't do.Â
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Mar 11, 2012
My I phone 4 has froze up in a skype apt, it will not let not turn off or go to home page.
Info:
iPhone 4, iOS 5.0.1
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Jun 21, 2012
my iphone has froze and will not turn off?
Info:iPhone 3G
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Jul 4, 2012
I NEED my iphone and it won't work. My whole life is on that phone and it has been frozen for so long
Info:
iPhone 4S
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Apr 4, 2012
My Iphone 3GS froze today whilst updating, the home button doesnt work either. When plugged into itunes phone lights up telling me to plug it in, itunes doesnt recgonise it either sleep button broken
Info:
iPhone 3GS,
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Apr 8, 2012
my phone froze wont reboot or shut down
Info:
iPhone 4S
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Apr 13, 2012
I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?
Info:
iPhone 3GS
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May 2, 2012
Screen on my iphone 4s suddenly froze. I am unable to switch off the phone or move the screen, it's just frozen and it's showing that the phone is locked although it has been unlocked and moved to another screen prior to freezing. I am now restoring the phone to it's factory settings and it is still being processed.
I can see that itunes is working on this, but the screen remains frozen and switched on. If this doesn't work and I think that it won't.
Info:
iPhone 4S, iOS 5.1
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May 16, 2012
i was opening an app when my phone froze, i held the power button till it turned off. it then took over 2 mins to switch off, it will now not turn on or charge. my laptop does not reconise that it is connected to it.
Info:
iPhone 4, iOS 5.1.1
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Jun 5, 2012
my iphone is froze in updating point?i cant do any thing nothing will work!
Info:
iPhone 4, iOS 5.1.1
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Jul 2, 2012
My home button is froze and the only way that I can access other screens is to power down my phone.
Info:iPhone 3GS
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