I just got my new Torch and was updating it to the newest softwear, and it has frozen during the install step. It has been stuck on this section for the past 4 hours. It says not to disconnect the device or interupt the process as it could make the device unusasble. What can I do ?
View 1 RepliesI received a notification that I needed to update the Desktop software to v5.0.1 2010-03-25 and so downloaded the 250MB file. When I clicked on install, after a few seconds I received the message "There was an error installing updates. Click here to see the updates that have not been installed". This download process has happened a couple of times. I have tried and tried to run the installation, but keep getting the same message.
I then checked the version of my BB Desktop software and found that it was 5.0.1.18 [Aug 21 2009]. The update notification is therefore for a newer version, or so it seems. Can anyone help with reasons why it wont install, or give me some pointers how to get round whatever is preventing the installation. I don't want to have to keep downloading 250 mb files every night if I can help it.
i was updating my blackberry last night, and its still on 7% which its moving of that. it wont let me do anything on my phone, ive tried taking the battery out and thats not done anything thats just put it back to 7% again. i need my blackberry for tomorrow so does anyone know how to solve this problem?
View 9 Replies View RelatedSo, I went to update my Blackberry curve 8520 and it froze. I followed the instructions that came up on the screen and now it has wiped everything from my phone ie contacts, photos, music etc...it won't reboot or anything!
View 3 Replies View RelatedI have a Blackberry Curve 9360. i invoked a software upgrade on my phone and it has been frozen for the past 36 hours on the Backup screen. It keeps getting to the Overall Backup progress of 9% and stopping(Social Feeds). I've tried connecting it to the desktop manager but it does see it as being connected. I've tried taking battery out to reset, I've even followed instructions and tried to safe boot by restarting and holding escape key. But all this has not done anything it just goes back to backup screen and freezes at 9%.
i havent been able to use the phone for over a day.
My son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We can't do anything with the phone, it wont go off this screen. We've tried taking battery out an restarting phone but when it comes back on the same screen comes on again.
View 2 Replies View RelatedI'm writing from Austria, Europe. I just got my BlackBerry Curve 8900 few days ago, everything's fine, I like it a lot. I've got just a problem with the desktop manager software. I installed it through the CD delivered with my BlackBerry and got the newest version of the software through the internet as well. But somehow, when I open the Media Manager Section, I got a button to install the Media Manager, and when I click on it, it doesn't work. I tried it several times already, but I alsways get a notification, that there's a problem and I have to put the user tools CD or try it when I'm connected to the internet. I put the CD and I'm also always connected to the internet, but it doesn't work. So I can't put any media files into my BlackBerry.
View 4 Replies View RelatedCan anyone advise how to install the desktop for a BB Pearl Flip? Is it any different from any of the other phones? I read something about it needing a Media Card?
View 10 Replies View RelatedI have downloaded ver 5 desktop manager several times and it is not able to install. I have completely un-uninstalled the previous software and deleted the regristry keys, RIM. After downloading the new version of software (5.01) off of the BB website and extracting the files, it will ask to install in english and then my issue pops up: a windows installer window pops up, with information and no errors. then the installer closes. the installer closes out and will not continue. the desktop manager software will not load and i have tried several different downloads, cleaned installs and i even tried ver 4.6.
View 5 Replies View RelatedI have had a Blackberry 8100 for a while. All worked well with my old Pentium 4. I have moved ovet to an i7 processor and Windows 7. I have read a few messages on here and have corrected the USB power problem. I have downloaded and installed Drivers DM4.5_B13 and now the connection is seen by DM. I have a problem now that some of the program is in English and some is in another language! I'm guessing it's Arabic or similar. Things like Microsoft Outlook Takvim and in the fields section one side says Title and the other says Unvan or Address on one is Eposta Adres.
View 19 Replies View RelatedAfter recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
After many months without problems with synchronization of the organizator, now the data of calendar are not synchronizate becouse the desktop software shows "calendar not install". I donīt now how and where to reinstall or correct this unusual problem.
View 1 Replies View Relatedive just backed up my phone. the svr 6.0.0 xx 47 and desktop says update to 49 but it will not.
View 1 Replies View Relatedi'm updating my blackberry to 6.0 - 2534,but already 3 hours have past and it didn't even move a little.It just stays @ backing up third party applications.Will my BB crash if i would disconnect it from my laptop?im wondering since it was still busy with backing up and not with updating yet.BTW: i got a Curve G3 9300?
View 1 Replies View RelatedI have bb 9380 curve which has 7.0 OS, i want to update it to 7.1. I have downloaded 7.1 device software and installed it in PC but when i try to update this through Desktop Manager it shows me " There is no update available for your divice" ...how can i update?
View 3 Replies View RelatedUsing the Desktop Software, I attempted to update my Blackberry Device Software. It has been going for about any hour, and has been stuck at module 428 of 457 for about 50 minutes. It says that if I disconnect or interrupt, my device could be unusable. What should I do?
View 1 Replies View RelatedThe BlackBerry desktop software does not recognize my 8310 after updating to 6.0.1. I am running Vista 64bit, SP2. When I go into the device manager it shows a yellow triangle and says I need to update my driver. Do I need to go back to an earlier version of desktop?
View 2 Replies View RelatedSo I tried to update my iPhone 3GS to iOS 5.1.1, like iTunes told me to do, and it froze part way through the installation for a couple of hours. I tried to "reset" the iPhone by pressing both the home and power buttons simultaneously, but now iTunes tells me my iPhone is in recovery mode. From my limited knowledge, it seems I need to restore my iPhone, but I don't want to lose anything, like my SMS history.
Is there a way to get out of recovery mode without having to restore?
Info:
iPhone 3GS, iOS 5.1.1
Hving a problem im trying to download 5.0 on my 8900 and my computer wont recognize the update i did everything the directions said and still no luck
View 5 Replies View RelatedI started to update my bold 1900 and only got as far as the backup process where the loading bar has froze on SMS messages (611/1111) I've waited a few hours but nothing has changed and I am afraid if I unplug it my phone will be rendered unusable. What should I do?
View 4 Replies View RelatedI have a Sprint LG G3 phone that froze during the Android App update that it prompted me to do. It seemed that things were going great , and then all of a sudden it was just doing nothing...
Now 1 1/2 hours later the phone is still doing nothing. The Screen is on and has a LG Lifes Good logo on it , along with a pink round ball logo thing... Every once in awhile the screen will flash and get brighter. Other then that it is doing nothing and I can't get it to do anything...
On my Sprint LG G3 cell phone I was prompted to allow a Android update to take place. So I started the update and it seemed like everything was going fine, but after awhile I became concerned due to my phone had seemed to just stop ..
The screen is on , it shows the LG life's Good and Pink dot on the screen.... I took the battery out for about 3 min or so and then put it back in.. I started the phone and it went immediately back to the LG Lifes Good screen...
Its been over an hour , and I am on WiFi..... What do I do now ????? What is my next move ???
So I was in the process of updating my iphone 4s software, it completely froze while it was in the middle of backing up. I disconnected my phone and tried to reboot it but that didnt work. i tried to reconnect it to itunes but it wasnt being read... so i downloaded the new itunes update to see if that would make a difference and it did... except for when i connected my phone to itunes there was a message that said " itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." If i restore my phone everything will be deleted & i'm not sure when i did back up, i think it was 2 1/2 months ago. I dnt know what to do, i dont want to lose all my pictures and texts that i currently have on my phone.
Info:
iPhone 4S, iOS 5.0.1
How to fix IPHONE 5 screen freeze during IOS 7.1.2 update
View 3 Replies View RelatedBeen updating the OS on my 8530 using the pc Desktop Manager software v5.0.1 and the usb connector to the phone. I started at 11:00am this morning. It is now almost 3:00pm.It is still showing 346 of the 528 modules in the Download device Software part of the process. At this point it's a fail... But it says Do not disconnect your device... or else. What now? Very disappointing.
View 10 Replies View RelatedMy phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
View 1 Replies View RelatedI had an message to say that update 7.10 was now available and decidede to update, I followed the procedure, the update then froze at the point updating your device! I cannot get past that point and the phone is now unusable!
View 2 Replies View RelatedMy phone has been stuck for over 24 hours in the Backing Up Your Data screen. The Overall Backup Progress is stuck at 12%. I have hooked up to computer and tried to do update from website but it gets stuck at 12% also.
View 1 Replies View RelatedI have the latest update and while performance has been overall much better, there are still some problems. I took two pictures and closed the camera app and then my phone proceeded to restart and get stuck at a frozen lock screen. This also happened 16 or so hours ago and it's still frozen. Pulling the battery does nothing as the phone gets stuck on the boot screen.
View 4 Replies View Relatedmy iPad and iPhone froze up on latest update ..cant do a thing with them
View 1 Replies View RelatedIphone froze while downloading itunes software update. It is stuck with a picture of a usb cable and the itunes logo.
View 1 Replies View Related