BB Torch :: After Downloading The Security The Screen Froze?
Dec 25, 2011
mobile security with my phone and downloaded that. However, after downloading the security the screen froze, so I switched the phone off and back on a number of times. The phone willn turn on and I can unlock it, so the screen and keypad and all the keys are working, as I am able to enter my password, however I cannot do anything else and my screen will not respond, nor will any of the buttons, only the off/on butto
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Jul 10, 2012
I had an message to say that update 7.10 was now available and decidede to update, I followed the procedure, the update then froze at the point updating your device! I cannot get past that point and the phone is now unusable!
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Sep 21, 2011
While attempting to download updates after entering my user name and password I get this message. "Your BlackBerry ID will blocked for 0 minutes for security reasons. You will not be able to login or request your password until that time has expired." The time never expires which leaves me not being able to download anything. I have tried changing my password which doesn't solve the problem.
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Sep 19, 2011
my phone froze on the reboot screen the other day and now its not turning on at all..i hooked it up to my computer to charge and i dont know what happened after that, it turned off and got as far as the reboot screen..
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May 9, 2012
Iphone froze while downloading itunes software update. It is stuck with a picture of a usb cable and the itunes logo.
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Apr 17, 2012
my iphone 4 (the newest gen) is asking me to put my security info when downloading free apps. how do i get rid of that pop-up?
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May 22, 2012
I have only had this since downloading the 5.1.1 update
Info:
iPhone 4, iOS 5.1.1
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Apr 17, 2012
When trying to download any app I am asked for my apple id password and then its asking me for 3 questions with the answers. Is this genuine from apple?
Info:
iPhone 4, iOS 5.1
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Jun 11, 2012
if i tick 'cancel' i can not download apps~ And i have not set these three security questions before!
Info:
iPhone 4, iOS 5.0.1
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Jan 4, 2014
my screen froze on my 1020. None of the "screen" buttons would work but the physical side buttons would. I rebooted a couple of times (depressing the power and volume down). It worked once but then froze up again. Taking out the sim and putting it back in seems to reboot the phone, which works, sometimes, but freezes up again as soon as the screen lock is activated.
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Aug 1, 2012
Was checking my settings when I realized I need two updates choose the first one now when it was backing up my stuff it froze at 11% and wont move. tried taking battery out but just goes back to same screen?
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Apr 29, 2010
Reboot froze last night, removed battery umteen times will not fix. BB RIM support spent 5 hrs today went to tier 2 and they could not get phone to load correctly. Reboot still freezes 3/4 of the way through.
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Dec 10, 2011
I have two BB connected to my Mac, switching from 9800 to 9860. In the mid process, it just froze. After a while, i decided to hit STOP button, now it is just having a rolling bar saying restoring and do not disconnect, and have been for the past 10 minutes. What should I do?
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Nov 29, 2012
My phone has been stuck for over 24 hours in the Backing Up Your Data screen. The Overall Backup Progress is stuck at 12%. I have hooked up to computer and tried to do update from website but it gets stuck at 12% also.
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Dec 29, 2011
my phone is frozen on 16% on the software updates on my phone. I have tried taking out the battery and turning my phone on and off and nothing has worked it is still frozen.
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Mar 16, 2012
Just update my phone to 7.1 os, after the update when it restarted my phone just froze into white screen and not functional anymore. Tried taking out battery, sim, media card and put them one by one and still doing the same thing. I noticed when it turn on before it goes to white screen, a message saying "linking java" for a quick second then goes back to white screen for a long period of time and i can't use it anymore. i already contacted my service provider about this and they're taking so long to respond to me. I don't want to send it for repair again since I alreay sent it 3 wks ago for a repair from my provider due to built in media errors.
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Jul 4, 2012
I NEED my iphone and it won't work. My whole life is on that phone and it has been frozen for so long
Info:
iPhone 4S
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May 2, 2012
Screen on my iphone 4s suddenly froze. I am unable to switch off the phone or move the screen, it's just frozen and it's showing that the phone is locked although it has been unlocked and moved to another screen prior to freezing. I am now restoring the phone to it's factory settings and it is still being processed.
I can see that itunes is working on this, but the screen remains frozen and switched on. If this doesn't work and I think that it won't.
Info:
iPhone 4S, iOS 5.1
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Jul 14, 2011
When i took a picture on my Blackberry, the screen froze.
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Jul 1, 2014
How to fix IPHONE 5 screen freeze during IOS 7.1.2 update
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Apr 1, 2010
Just got my X6 couple weeks ago with Facebook already installed.having used this on a regular basis it seems to have crashed the screen froze up and my phone wouldn't work without removing the battery turning off etc.Since then i have removed the app that was already installed and tried to re-install the facebook app from the ovi store with no luck? How and where from (download link) can i get this app back on my phone..?
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Jul 12, 2010
i need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
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May 27, 2011
As I was typing in my passcode the screen went white with code then the phone shut down. now it is frozen with a black screen and small clock in the middle with its hand running. I've tried removing the battery and reseting. now I have it charging and its sitll non responsive.
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Apr 23, 2012
Today when I tried to update my Neo V Firmware to ICS my pc companion froze at the screen where it shows: Please wait, a ring was truning and was un preparing tab. It froze my whole pc so I had to force-turn off my pc. What could be the problem and how to fix it. I think my pc is alergic from flashing cause it froze my pc when i was using flashtool too. If you have any idea how to fix this please write it here
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Aug 22, 2014
I'm trying to update my iPhone 4s to iOS 7.1.2 and it just froze on the screen with the apple and the loading bar, it won't move and it's been like 45 minutes.
Info:
iPhone 4S, iOS 7.1.1
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Sep 5, 2010
So i tried updating to 5.0.0.822 and it froze during the update process on the AT&T logo screen for two hours. At this point it seemed like a lost cause so i pulled it but now i cant connect to it or do much of anything.
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Jul 13, 2011
The screen is frozen, but the phone responds when it is closed. I hear the trackpad, but it doesn't move, nor do any of the keys work. I have removed the battery - left it out overnight, still won't respond.
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Dec 4, 2010
i tried to download the SE but then my macbook opened it with textedit , so basically i see a bunch of weird encryptions. i could still use it this morning, play music;surf web;facebooking etc, then it just hanged.i remember i dropped it accidently last night. what should i do! there are lots of stuff in my phone that are important, it's almost as important as my macbook
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May 9, 2012
i was trying to update my iphone4 and it froze on a screen telling me to plug it into itunes
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Apr 27, 2012
1. I installed the MLB At-Bat '12 app and noticed the sound quality is not good. I have sent feedback to the maker of the app, but not sure what the problem is. It reminds me of playing a cassette at a slightly slower speed (I know, some of you are going to say "What the heck is a cassette?"). The announcers voices are off, like their voice got deeper and are speaking slower. Not sure if this is an audio driver issue or app issue. Doesn't matter if its on wi-fi or not.2. lately my phone has been active very laggy. Switching screens is slow, sometimes the icons take a second to show up, and god forbid I am listening to music from my sd card, because it will get the skips.
3. I was taking some video this week and on two seperate days the screen froze for a couple seconds then showed action again. When I playback the video it skipped at that point, as if a couple seconds was chopped out. So it wasn't that the screen froze, it appears the process stopped. I got a force close error also. The first time, I rebooted my phone, then my phone decided that wasn't good enough and rebooted again on its own. The second time it happened I rebooted, only once this time, and it recorded normally after that.
Quite a few of these issues can be corrected by going in to the task manager and ending task on apps that are loaded but not being used. However they just come right back, so it is almost pointless. Before you ask, I have done a couple factory resets along with a cache wipe a couple months ago. It is a real pita getting the phone set back up the way I had an d I dont want to do it again anytime soon. I dont have a lot of unnecessary apps installed, but I do have quite a few, and I use them. It doesn't matter whether I am on wi-fi, have gps on, or bluetooth on.
I really had planned on this being the last phone I buy for quite a while, even buying the car dock and hd dock. I am starting to get concerned that the "most powerful smartphone on the planet" isn't going to last and cant handle mundane tasks. I suppose if I was just goint to text and make calls, it will, but while a lot of the issues are really just small things that are an annoyance rather than a hinderance, it will most likely affect my decision on how long I keep it. I really hope care was taken to develop ICS to help with the issues being seen on this site. It is too bad that those of us with issues cant have our phones be the test-beds for the development, rather than the phones they are using in the lab that most likely have never had an issue.
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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