BB Tour 9630 :: Recent 5.0 Update - Lost Ability To Accept Mtg Requests And Lost Notepad
Jun 15, 2010
After receiving a replacement Tour, I performed the device switch wizard, and all came through fine except...I no longer have the notepad icon, looked everywhere..."show all", options - > Applications -> All and I can't find it.I also can't find a setting for my phone, or desktop software that will allow me to accept meeting requests.
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Mar 31, 2010
Where did all my contacts go from my BB Tour? I upgraded to new and now I can sync by wire. It ask to turn off wireless sync but I can not figure out how to do it. This is a major problem that BB should fix now!
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Apr 18, 2010
Ever since I upgraded to 5.0 and activated BES, my password keeper and notepad are gone (two apps that I avidly use!)
When I plug my blackberry into desktop manager, the apps are not there to be loaded on. I tried downloading them online and on blackberry website to no avail. The tech guys from my work can't figure it out either.
Any idea how to get these apps back?
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Nov 13, 2012
I completed an update on my Atrix on Monday morning. Since then I have not been able to view my pictures that I took before the update. Some of my music files will not play or are no longer visible. I do not have the option to set up the facelock option, I also do not appear to have a phonebook any longer. Was my update incomplete? Is something wrong with my memory/micro SD card? Or is something else wrong with my phone?
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Mar 3, 2010
Hopefully you crackberry addicts can help me out! I go to look at a text message and it no longer says from a contact, instead, a phone number. I look at my contacts and they're all gone. No updates were going on, nothing. I'm running os 5.0.0.419. I tried a battery pull and it did nothing.
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Aug 30, 2010
I have a BlackBerry Tour on a local CDMA carrier.They recently posted the download that allowed me to upgrade from OS 4.7 to 5.0.0.624. The upgrade appeared to go smoothly and I am back in business with OS 5. The only (BIG) issue is that I have lost the ability to tether. I used to be able to tether via bluetooth with Windows DUN using #777. Now when I attempt to connect I get:Error 678: The remove computer did not respond
I am able to connect to the phone via bluetooth and Sync via BB DM. I can also query the bluetooth modem via control panel.Any suggestions? Has my ISP finally cut off tethering? Is it an OS issue?The only option that I can see is to downgrade back to OS 4.7 unless anyone has any suggestions.
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Mar 19, 2010
I previously owned an 8830 World Edition and recently bought the 9630 Tour. I had the the guy at Sprint transfer everything from the 8830 to the 9630. I gave my wife the 8830 and she had her old phone transferred to the 8830. I realized the I did not have my passwords in my password keeper on the new 9630 so I connected the 9630 to the laptop with the old desktop manager. I recovered my passwords but now I have my wife's contacts in my phone and I can't recover my contacts. If anyone could provide a solution.
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Apr 11, 2010
Scrolling through the topics looks like I too am a victim of the latest update! Can't stand what it did to all my icons, moved stuff around, etc. I cannot find my icon for the screen/keyboard lock. I don't know what other buttons I can press that would lock my screen so that it doesnt press buttons when its in my purse. help me lock my screen/keyboard!
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May 5, 2012
I did the update for the most recent iOS and lost all my contacts. How do I get them back?
Info:
iPhone 4, iOS 5.1
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May 6, 2012
Everything was working fine until last night when I did the recent update. I updated fine, synced a new playlist charged up and popped out for a run this morning. Very surprisingly the GPS picked up straight away but it was very quickly apparent that the audio had gone. I say gone but not completely.. there was no 'workout started' and no music playing. 1st thing was to obviously turn the volume up which when max volume was reached I did hear the beep.
Next after removing the headphones, plugging them into my phone and using the free app that plays music to the beat of my steps (brilliant) i got home and did a factory reset. No difference, can hear the max volume beep but nothing else, I've tried other headphones and the same. When I go to the music and press play nothing happens literally.. no pause button comes up... it must be registering the headphones because I can hear the max volume beep but its the only thing I can think..
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Apr 30, 2010
I used to use the left convenience key to lock the device, but after upgrading to 5.0, that function has disappeared. The only way I can lock my device now is by pressing the top lock button, which only locks the keyboard. Am I missing something?
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Jul 21, 2010
I used to have the Call Forwarding Menu in options in Phone, but after a couple updates of the OS, I've noticed it's gone. All I have is:
General Options
Voice Mail
Call Loggin
Smart Dialing
Speed Dial Numbers
TTY
Enhanced Audio
Sounds
Any clue how to get the Call Forwarding menu back?
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Aug 3, 2010
After I installed the latest version od BlackBerry® Device Software yesterday, my contacts on my BB and my BBM contacts were lost.
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Aug 14, 2010
Anyone else noticed after updating to 5.0.0.743 that they've lost the ability to stand-by with top right button? Is there an option somewhere i'm not looking to set what each button does.
I do alot of single handed typing/everything on this phone and it's impossible with my hands to reach the keyboard lock button. It also increases the risk i will drop my phone in the lake when boating because the only way to single handedly reach the keyboard lock is to remove my right hands pinky from below the phone thats holding it up, pinch the screen to twist it and then press the button (all single handedly).
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Aug 31, 2011
I have lost the ability to scroll in certain situations. I can scroll across by applications in the main screen and to the sound profile button but not within the sound profile options. The alt key will not allow me to shift to the punctuation but gives me a capital instead. Have I inadvertently changed setting somehow?
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May 3, 2012
My experia ray is only a few months old but all of a sudden if an incoming call comes thru I cannot answer it as the touch screen will not work. It works perfectly with everything else.
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Jun 1, 2012
My xperia neo has lost ability to switch cameras from the back to front facing. When I go in to camera menu the opposition to pick front or back camera is not there. I've done all the resetting that can be done.
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Dec 10, 2014
1. I receive app requests regularly from my son.Â
2. If my phone is inactive, I get a notification of the request that I can swipe to approve, but it might be buried in a few notifications - requires me to be attentive. If my phone is active, I get a 2-3 second notification - requires me to be responsive quickly.Â
3. If I don't swipe the correct inactive notification (and sometimes if if I do), or if I tap the notification during activity:
    a) sometimes I'm taken to the app store where I can review the app request
    b) sometimes my current activity freezes. I have to power off.
    c) sometimes nothing happens (no freezing, no app store...nothing)Â
4. All in all, our results are about 30/70 success to fail. It's not a really great ratio.Â
5. If I want to find the message due to not being able to immediately respond, I can't. Where is it? Why is this nice-seeming feature so hard to troubleshoot on our own?
Info:
iPhone 6, iOS 8.1.2, Family Sharing
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Jun 22, 2011
I seem to have lost the 'Zoom' ability on the camera ! (Torch 9800) Yes, it is turned on in the settings but can't operate when trying to take photos (with finger on screen nothing shows) - it works on viewing pictures taken ! Tried turning off zoom then saving and then resetting and saving but to no avail.
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Feb 8, 2016
I was using my phone a few days. I could click a phone number, go to Call Details, and Block Number.
I rooted my phone, because I wanted to try a manual update to Feb OTA and now I can no longer block calls
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Apr 21, 2010
I started using Gmail Exchange for my gmail account, its great however i lost the ability to "search emails on server" for example if "Rob" has sent me and email 2 days ago and still shows on my iPhone i can search for it, but if the email no longer sync with my iPhone and i need to hit "Search email on server" it doesnt find it, this feature was working with no problem when i was on imap, is it only me or is this feature broken on gmail exchange?
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Jun 4, 2012
When I downloaded the new software IOS 5, I lost the ability to text with phones that are not I phones. I can't receive or send a message unless the other phone is an iphone so it is a imessage.How do I get my regular messaging back? On my settings it says that MS messing is on, and the messages appear to send? But they have no been going through, and I have not gotten any of the messages sent to me from non iphones.
Info:
iPhone 4, iOS 5.1.1
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Jun 20, 2012
My iPhone 3S has lost its ability to ring for incoming calls. What can the problem be?
Info:
iPhoto '11, Mac OS X (10.6.8)
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Aug 29, 2011
I have lost the ability to zoom in or out when taking pictures. I have the "digital zoom" activated on "camera options". I can still zoom in and out when looking at the photos I have taken.
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Jan 24, 2012
Yesterday I upgraded the software on my Torch, to whatever the recommended upgrade was. Now, when I go to my contacts and touch the touch screen to dial one of the contacts, nothing happens. By upgrading did I all of a sudden lose the ability to dial simply by touching the contact name?
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Dec 5, 2014
How do I reset Safari for my iPhone 5C? I recently downloaded iOS 8
Info:
iPhone 5c, iOS 7.1.1
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Jun 22, 2014
My laptop died and had to be reworked. I've lost ability for my iphone to "automatically" send pics to my laptop. What to do?
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Jan 5, 2010
I loaded .428 on my S2 yesterday. In the past with .320 I have always renamed the Setup folder to Tools. Either one cant with .428 or I cant find a way to do it. With .320 you just highlight the folder you wish to rename, hit menu and choose rename. Not so with .428
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Feb 19, 2010
So I've had my tour now since August. It's my first BB and have learned a lot about BB's and how to use them. For a while my battery life was pretty bad. i finally learned how to manage my battery life and for the past few months I have been able to go a whole day and still have 40-60% battery left. The past two days though by 10pm my phone has been dead. Does anyone know what could be causing my battery life to be so bad over the past two day?
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Jul 1, 2012
ive lost all my recent contacts from my iphone. how do i back up from icloud
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Apr 25, 2010
Has anyone noticed a bad battery drain on Sprint running .484 over the last 2 or 3 days or so? I don't know what the deal is, but I have been charging my phone over night, and within 2 hours, and barely any use at all, it drains to about 80%.I don't know why. I am not doing or running anything different than I normally do. Was just wondering if anyone else has been experiencing the same thing?The only thing I can think of is maybe they are doing something with the towers where I live, NJ, and that is causing my phone to search for a signal more, thus causing a drain.
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