BB Tour 9630 :: Lost All Contacts How To Retrieve?
Mar 3, 2010
Hopefully you crackberry addicts can help me out! I go to look at a text message and it no longer says from a contact, instead, a phone number. I look at my contacts and they're all gone. No updates were going on, nothing. I'm running os 5.0.0.419. I tried a battery pull and it did nothing.
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Mar 19, 2010
I previously owned an 8830 World Edition and recently bought the 9630 Tour. I had the the guy at Sprint transfer everything from the 8830 to the 9630. I gave my wife the 8830 and she had her old phone transferred to the 8830. I realized the I did not have my passwords in my password keeper on the new 9630 so I connected the 9630 to the laptop with the old desktop manager. I recovered my passwords but now I have my wife's contacts in my phone and I can't recover my contacts. If anyone could provide a solution.
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Mar 31, 2010
Where did all my contacts go from my BB Tour? I upgraded to new and now I can sync by wire. It ask to turn off wireless sync but I can not figure out how to do it. This is a major problem that BB should fix now!
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Jun 15, 2010
After receiving a replacement Tour, I performed the device switch wizard, and all came through fine except...I no longer have the notepad icon, looked everywhere..."show all", options - > Applications -> All and I can't find it.I also can't find a setting for my phone, or desktop software that will allow me to accept meeting requests.
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Jan 12, 2010
I have 3 email accounts hooked up to my blackberry. I really only want my school and gmail emails to come through to my phone and would like my hotmail account (spam/misc. account) to only be accessible when I go into the actual email account, and not get 100 emails an hour from it. Is this possible?
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Apr 20, 2010
I have the BB Tour with Verizon. Anyone know if they can be retrieved?
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Sep 2, 2010
I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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Apr 20, 2010
I dropped my BB tour in the water over a week and half ago. I have a JVM error 102 on a black screen that I have to strain to read. I have already gotten a replacement, but is there a way to bypass this error and get the contact info off of the phone?
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Aug 30, 2010
I have a BlackBerry Tour on a local CDMA carrier.They recently posted the download that allowed me to upgrade from OS 4.7 to 5.0.0.624. The upgrade appeared to go smoothly and I am back in business with OS 5. The only (BIG) issue is that I have lost the ability to tether. I used to be able to tether via bluetooth with Windows DUN using #777. Now when I attempt to connect I get:Error 678: The remove computer did not respond
I am able to connect to the phone via bluetooth and Sync via BB DM. I can also query the bluetooth modem via control panel.Any suggestions? Has my ISP finally cut off tethering? Is it an OS issue?The only option that I can see is to downgrade back to OS 4.7 unless anyone has any suggestions.
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Apr 11, 2010
Scrolling through the topics looks like I too am a victim of the latest update! Can't stand what it did to all my icons, moved stuff around, etc. I cannot find my icon for the screen/keyboard lock. I don't know what other buttons I can press that would lock my screen so that it doesnt press buttons when its in my purse. help me lock my screen/keyboard!
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Jun 12, 2010
I woke up this morning to find my entire contact list deleted from the Contacts application, however when I open an email or an SMS, all of the contact information is there for that particular person. When I look at the call log, the information is also there.I have a backup done on Friday (yesterday) on Outlook at my office (not on work server since they all use IPhones for that. I prefer my blackberry so I use the non-server syncing)...is there another way to get this information back or do I need to wait to resync on Monday?
I had a lot of apps on there that I don't use, so I deleted the off this morning to help get some memory back. I haven't yet done a battery pull on my phone...will doing one affect anything or should I just do it to help clear the memory up and make room for contacts?
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Apr 8, 2010
I just received my replacement Tour (trackball issues) and would like to know the best way to transfer my contacts to my new phone. I do have several and not sure if I can use the BDM to do this or not, or if there is another way to accomplish this.
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Apr 30, 2010
I used to use the left convenience key to lock the device, but after upgrading to 5.0, that function has disappeared. The only way I can lock my device now is by pressing the top lock button, which only locks the keyboard. Am I missing something?
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Jul 21, 2010
I used to have the Call Forwarding Menu in options in Phone, but after a couple updates of the OS, I've noticed it's gone. All I have is:
General Options
Voice Mail
Call Loggin
Smart Dialing
Speed Dial Numbers
TTY
Enhanced Audio
Sounds
Any clue how to get the Call Forwarding menu back?
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Jan 4, 2012
My phone was charging the other night during a power failure and in the morning my contacts and BB contacts were gone. These contacts aren't lost as it's my gmail contact list - but I can't get them back on my phone. I've clicked all the buttons to sync, but no luck. I can't manually add a contact and see it either. In the contacts options, it says that I have 288 contacts associated with my gmail account, and when I manually add one, it goes up by another number. But - I can't see them anywhere. Also, I removed the email account and set it up again making sure to click the sync box, took out the battery and SIM card and put it back, and still nothing.
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May 8, 2012
I have lost all of my contacts and can't retriev them...
Info:
iPhone 4
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Oct 5, 2011
I had a torch 9800 blackberry which was stolen. Whenever I charged the phone on my PC I used the USB cable and I always did a back- up of the everything on my phone. I replaced my Torch 9800 and normally my contacts would automatically update and appear on my phone but this time I cannot find my contacts at all. I select the USB Sync option but my contacts to not retrieve.. How can I find my lost contacts on my PC?
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Jul 11, 2011
My Tour was damaged by water, and now has no visible screen. I can occasionally get a small red signal on it. Is there anyway to transfer or retrieve my contacts from the phone, or from blackberry. I did not have them properly downloaded on the backup assistant. Can i just activate another blackberry and retrieve them from that, or are they lost forever?
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Feb 11, 2011
i am still unable to add contacts or even edit existing contacts.
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Jun 6, 2012
i upgraded my iphone 4 and lost my contacts, how can i retreive it??
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Sep 20, 2011
Somehow within the past few days I lost some of my contacts that I call/text all of the time. I tried rebooting taking the battery and sim card out several times and the lost contacts haven't been restored. I went to my GMail account to see if the contacts were in that list and they weren't which was also strange.
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May 7, 2010
My friend lost his blackberry 8900. He canceled his contract with TMobile so the phone was SOS. The phone was insured but since the contract was canceled they won't honor it. Is there anyway he can retrieve his contacts in the Desktop Manager? He backed it up all of the time Is the contacts in a file on the computer that he can read? thanks in advance. I looked in the loader back up IPD files and all I see is a lot of jibberish. But no contacts.
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Sep 9, 2014
Today I lost contacts, notes and reminders on my iPhone. I checked on my iCloud account and everything is there, then I checked iCloud settings on my iPhone and all options are off except for Find My iPhone. I did not turn on everything because I am worried that I could lose information on iCloud. How can I restore my contacts, notes and reminders to my iPhone from my iCloud account?
Info:
iPhone 4, iOS 7.1.2
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Jan 13, 2010
My partner and I want to upgrade our phones to a new PDA. I have the Tour and I love it. His only concern is that, in our business we will need to use Handheld Contact to integrate with a program called ACT! and we are not sure that the tour will hold all of our contacts? How many contacts will the tour hold including email addresses any everything? We have over 3000 contacts in our ACT! database.
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Mar 3, 2010
I am trying to put the contacts from my Blackberry Tour onto Outlook. Whenever I open up the desktop software and try to synchronize my phone or alter the sync options, it says something along the lines that I must be able to access the internet to perform the action. Why would it say this when I clearly have internet access?? Help needed greatly, I need to perform this action so I can go ahead and send my phone to the person who bought it from me.
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Aug 24, 2010
Recently I was at work, and my blackberry restarted, when it loaded, all my contacts had disappeared, originally i had thought that a filter had been applied, which wasn't that case, when i go to options to select my contact list, it shows that there are 316 entries, but they won't appear in my address book? Any suggestions on what i should do next.I also plugged my bb into desktop manager 6 and it showed that my address book wasn't installed. However i can add new contacts...
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Feb 26, 2010
Does anyone know what the limit is for contacts in a Tour 9630?
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Apr 23, 2010
My contacts are showing the count number in both back up assistant and in contact list properties... I do not have a filter set, and I have contacts set to show all....but no contacts are showing. I also set up youmail.... and it pulled my contacts, all of them, but as far as I can tell they are nowhere to be found in the phone? I have a feeling I will feel really silly for asking, but help please!?
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Apr 21, 2010
I work for a Verizon premium retailer (aka indirect store). So of course we don't have all the resources/equipment that a corp store does, but we still try to solve issues to the best of our ability unlike many indirects.
I had a guy come in yesterday with what I believe to be a bricked Tour...basically was stuck on the white screen that said it needed to be taken "for repair." After some quick research here I concluded it was probably due to the 5.0 problems people have been having and I had a new one shipped out to him next day under warranty.
The problem is he aparently has tons of contacts, and of course like many people didn't use DM to do backups. Is there any way that those contacts could be accessed? We do have the same machine a corp store uses but I'm thinking that's not going to pull them...I didn't know if there was a way to restore a earlier OS with DM and keep the contacts. I'm guessing no, but figured I'd check the best source!
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