BB Torch :: Lost Messenger Icon After Update?
Jun 26, 2011
I have lost my BB messenger after backup and updating my Torch handset. The current version I have seems to be difficult to ascertain. I am also unable to go and update via the Appworld because it is showing as if I already have the current version. Meanwhile people can send me messages but I am unable to get any on my set.
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Oct 3, 2010
I lost my blackberry messenger icon during update. How can I get it back?
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Sep 30, 2011
Icons of Facebook,BB messenger and App.world is missing after upgradation to their latest version.how to get them back.
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Aug 25, 2010
Seems like my boyfriend managed to delete the "Chat" icon on my Nokia E5 last night. Its the icon with a little yellow speech bubble on top of a bigger white speech bubble, the one that shows on the home screen. As I've lost this icon I cant use msn messenger. How can I get it back? I am sure it was there before as I used it and managed to log on to msn messenger.
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Sep 14, 2010
I have a Blackberry Curve 8520, firstly. I simply wanted to transfer some pictures to my laptop, and then I see something about an update for the Desktop Manager. There also happened to be the update to version 5.Now silly me, I didn't make a back-up as I didn't know that this update would remove all my info.... I assumed it was just the applications (which I can install again) but I realized I've lost all my BB contacts. (Of course I didn't back up that info either.. geez...)What I want to know is because I've registered before, shouldn't my info still show up in my contacts' lists? Isn't there a way for me to restore my contacts without adding them all over again?
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Sep 14, 2010
I have a Blackberry Curve 8520, firstly. I simply wanted to transfer some pictures to my laptop, and then I see something about an update for the Desktop Manager. There also happened to be the update to version 5. ow silly me, I didn't make a back-up as I didn't know that this update would remove all my info. I assumed it was just the applications (which I can install again) but I realized I've lost all my BB contacts. (Of course I didn't back up that info either.What I want to know is because I've registered before, shouldn't my info still show up in my contacts' lists? Isn't there a way for me to restore my contacts without adding them all over again? And can't they still msg me?
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Aug 7, 2011
I just upgraded to the BlackBerry Torch for work. Enterprise activationi was successful on Friday and was able to access email and Enterprise Messenger. The next day, I could no longer find the Enterprise Messenger Icon. I've looked in every folder and it's nowhere to be found. When I go into Options it is listed in Application Manager and a button to delete
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Dec 13, 2011
My BB messenger Icon dispeared after installing a new version of twitter...What do I do?
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Jan 11, 2012
My blackberry messenger will not update any of my friends display picstures. The only way I can get it to update is if I pull the battery. When the phone turns back on it updates my contacts, but then won't update any display pictures once again.
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Oct 5, 2012
For some reason, the icon has disappeared from my 9800 - I have removed the battery and rebooted - but its still not there. Now trying to redownload from the Blackberry website OTA.
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Jun 11, 2010
I just lost my BB App World icon after doing the recommended update to version 1.1.0.35. I downloaded it twice but the icon is nowhere to be found. I know the application is on my phone, when I go to "options" and then "Applications" I see it listed. Just can't find the icon to open it. Usually I can find stuff in the Download folder. I have software version v5.0.0.405 (Platform 5.1.0.112)
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Sep 14, 2012
I have run the update and something has gone bad. Not only I've lost all contacts, mails, SMS and so on, but I can't find anywhere the backup that Desktop Manager claimed to have executed while updating.
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Jul 14, 2011
After downloading an update I lost all connectivity. On the homescreen it reads App Error 606 - Reset. After resetting I get the same message again and again.
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Dec 3, 2012
This is regarding my bb torch 9800. I just did an update directly from the bb website and NOT from a desktop icon. All I did was connect the phone and pressed "check for updates", from which the results said that there was an update available. It never once asked me to do a system backup...just told me that this could take up to an hour and that I'd be unable to use the phone. All my contacts are gone. This is my first bb so clearly i had no clue about doing a sync to my sim card. Is there any way that I can save all that lost contact info?
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Nov 29, 2011
Last week I did a device software update, I am currently running OS 6.0, Bundle 2949. First of all, my Twitter and Facebook Apps were downgraded to versions from when I was still using my BB Bold. More annoyingly, I lost some languages on my device. I had Spanish, French, Italian, German, English and Dutch. Since the update I have Russian, Greek, Dutch and English (US and UK), but I cannot add or delete any of these through desktop manager.
I tried deleting and adding in the same update sequence. I tried deleting only, then I tried adding only, and every time I get an error saying the action (or update) "could not be validated due to unsatisfied dependencies." So then I tried deleting a regular app, thinking maybe there was an "unsatisfied dependency" in an app. Same error, and nothing happened. And the same again with a different app.
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Mar 11, 2011
My girlfriend and I both have Bberry torch (9800). I have updated her Bberry with the Desktop Manager a couple of days ago and for some reason, the update took a lot more time than usual (more than the whole afternoon). I know it was frozen, but I didn't want to loose any software info and have problems with a half-updated device. But, at the end of day, I had no other options, and I had to reboot the update again. Luckily, I had done my back up prior to this.
And as expected, after the successful update, I had lost all my personal data due to the failure of the first update attempt. Therefore, I uploaded the back up in the device, and all personal data came back (lucky me).However, the information in the password manager application is all gone.
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Oct 6, 2011
When a call come in, displays on screen but no tones are heard. Went to "change sounds and alerts", "phone ring tone" and it just comes back to same screen.
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Jun 21, 2011
I have a Blackberry Curve 8310.I tried to follow the instructions on a similar post and go to my address book to change the contact directions, However I lost my icon for the Address Book for some reason.how to make everything operable again?
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Aug 10, 2012
My (Verizon) Torch 9850 had an icon that a software update was available yesterday so i down loaded it and installed it. Now my BBM icon is gone! I have set the phone to "show all icons" and searched all the folders and still no BBM icon.
I did a battery pull and still no BBM icon. I did a secure wipe(including applications and SD card) and still no BBM icon. App world still shows BBM installed
Blackberry desktop shows it installed bu an update available. however when I click to update the device I get a message stating no updates are available.
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Mar 14, 2011
My Blackberry Curve 8520 indicated that I must upgrade my bbm to a newer version before I could continue using it. I upgraded my bbm, but now all my contacts are gone! How can I get them back? I'm on Vodacom in South Africa
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Oct 24, 2012
Just updated my Torch 9810 to the 7 software. Can't see the FM tuner anywhere???
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Jan 7, 2010
i recently updated my phone to os 5.411 and got the new bb messenger .57. i noticed the other day that the "recent Updates" section has gone and i cant get it back. i have checked the majority of options and uninstalled and reinstalled but nothing can brings it back.
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Apr 8, 2012
I have somehow lost the icon for "contacts". My contacts are still there, I can find them by searching but don't have an icon on my home page (or anywhere else) to click on to add new contacts or find old ones. Can anyone advise what I've done? I've tried synching with my laptop but that hasn't brought the icon back, and I've powered off. I backed up to the cloud earlier but am a bit bothered about trying a full restore! Besides, the contacts icon was missing when I last backed up, so it probably wouldn't come back anyway!
Info:
iPhone 4, Ipad1
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Sep 5, 2010
I've had my BlackBerry Bold 9700 for more than 3 months.Lately, the icon's been getting stuck on my Main Screen.So, I always ended up uninstalling and reinstalling, and the problem would always get fixed
But last time I did that, my BlackBerry Messenger disappeared I tried everything!
I looked through every single folder, ticked Show All, but nothing I also went to Explore, showed hidden files, there was nothing I tried rebooting, deleting and reinstalling, also nothing I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 5.0.1.38) My Device Software is updated, and when I check for updates, it says no updates available I tried Security Wipe, but it's still not there I tried to backup and restore as well, but nothing's changed What am I missing?Do I have to downgrade?
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Apr 26, 2011
how do I recover my blackberry messenger icon? I noticed my blackberry messenger icon, my facebook disappeared from my home screen. I was able to download facebook icon but I don't know how to go about reinstalling my blackberry messenger icon. I have removed my battery and still no difference.
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Aug 16, 2011
My blackberry messenger has been working fine since I bought my blackberry. However, when i went to upgrade it today, it upgraded and then when I clicked on the icon it said uncaught exception, so I unistalled then deleted the app. Then I reinstalled it. It is showing on application management, and it is reinstalled, however I can't seem to find the app! What can I do to get it back?
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Nov 1, 2011
so this morning my blackberry mssenger icon dissapeared tried rebooting phone but still no luck ...if someone sends me a bb message it shows delivered on there bb , but i dont get any messages ?
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Jul 12, 2011
I am unable to access the Blackberry messenger. Clicking on the BBM icon doesnt work at all. I have tried rebooting the system, reinstalling the BBM, switching it off and on, but nothing works.
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Aug 16, 2011
The blackberry messenger icon is missing on device. it is installed but i can't seem to find it.I tried the process "Show All" but it didn't show up.
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Apr 16, 2011
how do I recover Facebook messenger icon? I noticed my facebook messenger icon, my facebook disappeared from my home screen. I was able to download facebook icon but I don't know how...
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Mar 20, 2010
I just downloaded bb messenger 5.0.0.57 on my bold but can't find the icon. what did I do wrong and how do I get it back?
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