BB Device Software :: Lost All Messenger Contacts During Update V5?
Sep 14, 2010
I have a Blackberry Curve 8520, firstly. I simply wanted to transfer some pictures to my laptop, and then I see something about an update for the Desktop Manager. There also happened to be the update to version 5. ow silly me, I didn't make a back-up as I didn't know that this update would remove all my info. I assumed it was just the applications (which I can install again) but I realized I've lost all my BB contacts. (Of course I didn't back up that info either.What I want to know is because I've registered before, shouldn't my info still show up in my contacts' lists? Isn't there a way for me to restore my contacts without adding them all over again? And can't they still msg me?
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Sep 14, 2010
I have a Blackberry Curve 8520, firstly. I simply wanted to transfer some pictures to my laptop, and then I see something about an update for the Desktop Manager. There also happened to be the update to version 5.Now silly me, I didn't make a back-up as I didn't know that this update would remove all my info.... I assumed it was just the applications (which I can install again) but I realized I've lost all my BB contacts. (Of course I didn't back up that info either.. geez...)What I want to know is because I've registered before, shouldn't my info still show up in my contacts' lists? Isn't there a way for me to restore my contacts without adding them all over again?
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May 26, 2012
Lost contacts wen updated phone and a previous device 3G contacts were placed on my new device
Info:
iPhone 4, iOS 5.1.1
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Mar 14, 2011
My Blackberry Curve 8520 indicated that I must upgrade my bbm to a newer version before I could continue using it. I upgraded my bbm, but now all my contacts are gone! How can I get them back? I'm on Vodacom in South Africa
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Jun 26, 2011
I have lost my BB messenger after backup and updating my Torch handset. The current version I have seems to be difficult to ascertain. I am also unable to go and update via the Appworld because it is showing as if I already have the current version. Meanwhile people can send me messages but I am unable to get any on my set.
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Oct 3, 2010
I lost my blackberry messenger icon during update. How can I get it back?
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Apr 8, 2010
since I've updated BB Messengers I have 3 calendar !
- the one of my mail adress Gmail
- the one call "default"
- and a "Groups"
the fact is that I have differente colors and I just want to have my gmail calendar ! I've check in "option --> options avanced --> services annuaire" and the only CICAL I have is my Gmail.
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Jun 10, 2012
Any way to get back lost iphone info after sync? ie contacts, pics etc.
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Jun 27, 2012
I have lost some apps following the download of the latest OS - Most importantly is my password safe
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May 14, 2011
Yesterday I did a device OS update to the latest version. I seem to have lost some of my apps. Most importantly i have lost my 'Password Safe'. how I can get it back?
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Jun 27, 2012
Yesterday I did a device OS update to the latest version. I seem to have lost some of my apps. Most importantly i have lost my 'Password Safe'.
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Aug 31, 2010
I have recently bought a Nokia 5230 (v 20.0.005) and I have tried to connect it to Ovi Suite. No problems using Bluetooth. However using Micro USB cable when I try to do a Backup or Update the software (problem is also on Nokia Software Updater) it says that the USB connection to the Device is lost and everything fails.I am using Windows 7 64bit (cable is a Standard USB cable)
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Mar 1, 2012
did anyone else have a problem with your email account after updating your Bold device software? I just update to version 6.0 Bundle 2949 and I am not receiving any Email and the software does not allow me to access the Email setup! I tried already to restore the phone setup using the restore function of Blackberry Desktop but without succes!
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May 21, 2012
I'll try again. Recently updated 9300 to 6.0 bundle. Lost all contacts except those on sim card. Is there a way to retrieve lost information.
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Apr 13, 2012
I lost all contacts. How do i get them back. Updates ios to 5.0 and lost contacts? Can I get them back?
Info:iPhone 4, iOS 5.1
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May 6, 2012
I backed up to itunes before update, but last known update showing in itunes is 2010?I had just updated itunes to latest software, if this would make any difference!After the restore has completed, if i open phone app and go onto favourites, the names show for a second and then it goes back to showing numbers only.
Contact list only shows a blank( well.... lined) sheet, as opposed to the alphbetical list on the R/H side. I didn't have icloud, so not backed up to there!!
Also, there is not a "contact groups" icon in the top right of contacts, as suggested on other answers for this problem.
Info:iPhone 4, iOS 5.1
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May 12, 2012
i have lost all my contact during update, how can i retrieve them?
Info:
iPhone 4, iOS 5.1.1
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Aug 3, 2010
After I installed the latest version od BlackBerry® Device Software yesterday, my contacts on my BB and my BBM contacts were lost.
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Dec 3, 2012
This is regarding my bb torch 9800. I just did an update directly from the bb website and NOT from a desktop icon. All I did was connect the phone and pressed "check for updates", from which the results said that there was an update available. It never once asked me to do a system backup...just told me that this could take up to an hour and that I'd be unable to use the phone. All my contacts are gone. This is my first bb so clearly i had no clue about doing a sync to my sim card. Is there any way that I can save all that lost contact info?
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Mar 27, 2012
lost all contacts in latest update. how can i retrieve them?
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Apr 28, 2012
I backed my phone up before I did a software update but now I can't find my contacts!
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May 31, 2012
i wanted to update my iphone ios
so I backup my phone , restore it and the update it, but now after I restore my iphone all the info from my backup all my contacts are lost I tryied to do all those thing with the iCloud (aint worked for me :S) , and i also tried to sync my contacts from the outlook , aint worked either =[
I dont know what to do anymore and those contacts are relly importent to me ...
Info:
iPhone 4, iOS 5.1.1
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Jun 18, 2012
Having recently updated to ios 5.1.1 I have lost all my contacts on my iphone 4. Does anyone know how I get all my contacts back on my phone? Why did they make such a stupid update that would do this?! All of these numbers were really important.
Info:iPhone 4, iOS 5.1.1
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Jun 21, 2012
i lost all my contacts when i update with my itunes , all photos message of my iphone
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Jul 2, 2012
ive lost all contacts and the ability to add , also my dial pad wont work, all after update , i cant even re ad contacts through my messages.
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Jul 25, 2011
I lost my contacts with the update. I thought that I could use Motorala Media Link to sync the contacts with my PC (Windows 7) with Windows Live mail. Media Link does not show Contacts in its list.
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Jul 14, 2011
I updated to GB yesterday, and today I realized a lot of my contacts are gone. I looked through a lot of info on this forum, but there is so much I can't zero in on my issue. Has this been discussed, if so can you point me to the thread
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Apr 5, 2010
It may sound trivial to some but one of my favorite BB functions was lost during the recent update and I can't seem to find how to restore it. I used to have the keyboard lock function assigned to the left side convenience key. This was really essentail for me to have and now it is not available for me to assign when I try to assign something for the left side convenience key. I know the Tour has the option on the top of the phone to lock it but even when this is pushed, it will still unlock in my bag. How can I restore this option?
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Aug 8, 2010
I have read the official support page which told me to first make a backup from phone memory to memory card, take out the memory card, and THEN make the firmware update, put the memory card back in, and restore memory from card. I did all this and now all my business notes and all my business contacts are gone. Were they not stored in the 'phone memory'? Or did the website fail to say that notes and contacts will NOT be saved from phone memory to memory card when one performs the backup? And no, I don't use Windows, so I cannot synchronise contacts and notes and calendar. I have always made a backup from phone memory to card. Did I just find out that the people at Nokia are just a couple of mumbling amateurs who tell their clients to 'make a backup of the phone memory to memory card' and then fail to mention that some things are NOT backed up in this process? Suffice to say that I am very, very, extremely angry at Nokia now.
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Mar 31, 2010
Where did all my contacts go from my BB Tour? I upgraded to new and now I can sync by wire. It ask to turn off wireless sync but I can not figure out how to do it. This is a major problem that BB should fix now!
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Mar 28, 2012
How do I restore my contacts I lost with the iOS5 update??? This is frustrating!!!
Info:
iPhone, iPhone OS 3.1
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