Nokia :: Notes And Contacts Lost After Firmware Update
Aug 8, 2010
I have read the official support page which told me to first make a backup from phone memory to memory card, take out the memory card, and THEN make the firmware update, put the memory card back in, and restore memory from card. I did all this and now all my business notes and all my business contacts are gone. Were they not stored in the 'phone memory'? Or did the website fail to say that notes and contacts will NOT be saved from phone memory to memory card when one performs the backup? And no, I don't use Windows, so I cannot synchronise contacts and notes and calendar. I have always made a backup from phone memory to card. Did I just find out that the people at Nokia are just a couple of mumbling amateurs who tell their clients to 'make a backup of the phone memory to memory card' and then fail to mention that some things are NOT backed up in this process? Suffice to say that I am very, very, extremely angry at Nokia now.
I had updated my Nokia 6350 withthe latest Firmware 13.17. For this, I had to install the Ovi Suite 2.0 (don't know if this matters).
I have been updating mu contacts with Lotus Notes 8.5 and it was working fine. After the update, the mobile phone numbers are not synchronized any more. Instead, the fax numbers are transferred.
Note: After the update, I also receive the following error message in the address book "No settings found. Contact your service provider.". I have no idea if this is related or not.
After upgrading using PC Compantion (which was not an upgrade to Android 2.1) and restoring my backup I lost all my notes made with the notes application. Is there any way on retrieving back my valuble notes?
I recently bought a Nokia 6700 with maps preinstalled. I updated the firmware to the latest version and now the maps application has disappeared. I do not have the software and I cannot download it from the Nokia site, as it sais that on the 6700 model it is pre-installed.How can I get the maps program back on my phone?
Today I lost contacts, notes and reminders on my iPhone. I checked on my iCloud account and everything is there, then I checked iCloud settings on my iPhone and all options are off except for Find My iPhone. I did not turn on everything because I am worried that I could lose information on iCloud. How can I restore my contacts, notes and reminders to my iPhone from my iCloud account?
Please need help. Does my music player playlists will be lost after firmware update from ver. 20 to ver. 21.o.045 or not and please if anybody knows where those playlists files located on my n97 drive.
im using nokia 5800xm..after updating my firmware from V50 to V51 i do hard reset to my phone..after restarting my map lost premium content like wather, event, lonely planet and hungrygowhere..ive try download and install new map from nokia site but seem my premium content still didt show up..so how i can get my premium content back again??
With the upgrade we got the ability to Delete mail off the server for POP3 (i.e., Yahoo.) But we lost in other areas here is what is happening: I have Yahoo and Gmail through the N900 email client. Both only receive mail when you hit Send/Receive. I have selected in Settings to update email every 15 minutes. For Yahoo it will update (you see the time change) but no mail will show up. So it's going through the motions but not executing. For Gmail there is no update the time doesn't change nothing happens. Every now and again mail will show up during the day very sporadic - certainly not when you have selected to "update" the mail. When you wake up in the morning Yahoo will say you have no mail you can hit send/receive manually but I have had to turn off the phone and turn it back on to get Yahoo rolling again. Gmail will have mail no idea when it came in overnight but at least it's there. I have deleted and reinstalled the mail accounts off the N900 several times to no avail.
After upgrading firmware to the last version (V50.0.005) I have lost the possibility of seeing next entries of calendar in homescreen. The only option I've got from now are "Shortcuts" (4 between applications and favourites) and "Contacts bar". I have tried with hard and soft resets, and it's equal. There is a little problem with the alarm too, but not important.
I backed up to itunes before update, but last known update showing in itunes is 2010?I had just updated itunes to latest software, if this would make any difference!After the restore has completed, if i open phone app and go onto favourites, the names show for a second and then it goes back to showing numbers only.
Contact list only shows a blank( well.... lined) sheet, as opposed to the alphbetical list on the R/H side. I didn't have icloud, so not backed up to there!!
Also, there is not a "contact groups" icon in the top right of contacts, as suggested on other answers for this problem.
Hi NokiaI have updated my E7-00 to Belle yesterday and now when I'm trying to restore my contacts, calendar and notes from Ovi sync server I'm getting error 'Service activation failed. Try again later.'I've reed in this forum that the exact problem was in August-September 2011, which was solved only in early November by manipulating on Ovi Servers.How can I restore my contacts now? Will be the issue solved and how urgently?
This is regarding my bb torch 9800. I just did an update directly from the bb website and NOT from a desktop icon. All I did was connect the phone and pressed "check for updates", from which the results said that there was an update available. It never once asked me to do a system backup...just told me that this could take up to an hour and that I'd be unable to use the phone. All my contacts are gone. This is my first bb so clearly i had no clue about doing a sync to my sim card. Is there any way that I can save all that lost contact info?
so I backup my phone , restore it and the update it, but now after I restore my iphone all the info from my backup all my contacts are lost I tryied to do all those thing with the iCloud (aint worked for me :S) , and i also tried to sync my contacts from the outlook , aint worked either =[
I dont know what to do anymore and those contacts are relly importent to me ...
Having recently updated to ios 5.1.1 I have lost all my contacts on my iphone 4. Does anyone know how I get all my contacts back on my phone? Why did they make such a stupid update that would do this?! All of these numbers were really important.
I have a Blackberry Curve 8520, firstly. I simply wanted to transfer some pictures to my laptop, and then I see something about an update for the Desktop Manager. There also happened to be the update to version 5.Now silly me, I didn't make a back-up as I didn't know that this update would remove all my info.... I assumed it was just the applications (which I can install again) but I realized I've lost all my BB contacts. (Of course I didn't back up that info either.. geez...)What I want to know is because I've registered before, shouldn't my info still show up in my contacts' lists? Isn't there a way for me to restore my contacts without adding them all over again?
I lost my contacts with the update. I thought that I could use Motorala Media Link to sync the contacts with my PC (Windows 7) with Windows Live mail. Media Link does not show Contacts in its list.
I updated to GB yesterday, and today I realized a lot of my contacts are gone. I looked through a lot of info on this forum, but there is so much I can't zero in on my issue. Has this been discussed, if so can you point me to the thread
I'm base in Sydney Australia and have just received a msg from Nokia that I can update my firmware for my N900.(firmware version 10.2010.19.)The problem is that I receive a message that I could not update because of: poor-quality ,slow or intermittent internet connection. This could also be because of problems with our servers. Is it that NSU does not support N900 and if so why would Nokia sell a phone and not provide software to update the phone with.
I have a Blackberry Curve 8520, firstly. I simply wanted to transfer some pictures to my laptop, and then I see something about an update for the Desktop Manager. There also happened to be the update to version 5. ow silly me, I didn't make a back-up as I didn't know that this update would remove all my info. I assumed it was just the applications (which I can install again) but I realized I've lost all my BB contacts. (Of course I didn't back up that info either.What I want to know is because I've registered before, shouldn't my info still show up in my contacts' lists? Isn't there a way for me to restore my contacts without adding them all over again? And can't they still msg me?
Where did all my contacts go from my BB Tour? I upgraded to new and now I can sync by wire. It ask to turn off wireless sync but I can not figure out how to do it. This is a major problem that BB should fix now!
