my trackpad on my blackberry torch 9800 has stopped working, i have taken the battery out & restarded the phone lots of time but it is not helping. Iam able to click on icons but the trackpad will not scroll. In my software updates it says iam due an update for '7.1.0 Bundle 2061', should i update the phone? could this be the cause? I have also heard that maybe it is due to my battery, could this also be the cause.
View 1 RepliesSo I've had my phone since May. Today I noticed that the camera seemed to have slipped down so whenever I take a picture there's a big black blur at the top. The rest of the picture is fine. What can I do to fix this?
View 9 Replies View RelatedThe slide out keyboard on my tOrch has stopped working and O2 want to take my phone off me for at least 7 days to see if it can be repaired. Cannot be without for this long. Phone is less than 12 months old so should be under BB warranty.
View 1 Replies View Relatedthe keyboard has stopped working on my phone so i can only use the screen i have only had it since christmas.
View 3 Replies View RelatedI have only had the Torch since Feb and the trackpad this morning decided to stop working. First of all it was goign hey wire and openeing folders up and sending e-mails without me not touching it and now it just wont work at all, I cant even click down on it.
what is wrong with it and whether there is a quick fix I can do without taking back to the shop. It should still be in warranty so not bothered about that it is just time without a proper phone.
I've had my Torch for 7 months now, without a data plan, and ALL wi-fi apps worked fine through my home wifi router. (Facebook, IM+, BB App World). A few weeks ago, they just stopped working through wifi. I can't even use My Rogers Account App..the only TEMPORARY fix is a battery pull, but they'll only be fixed for a couple hour
View 4 Replies View RelatedMy trackball on my torch has stopped working, I can "click" with it but cannot scroll with it?
View 3 Replies View RelatedI am from Toronto (I'm on Virgin) and I am currently in Switzerland on vacation. I have been using BBM and email over wifi without any problems over the last few days. However, recently BBM and email have stopped working on my phone. Facebook, the App Store, WhatsApp, etc. all work fine, but BBM and email do not.
I have noticed that I no longer have the Blackberry BB icon in the top right-hand corner of my phone (where it shows wifi connection, etc). How do I get BBM/email working again?
28th October 2011 upgraded my bb to 9860.8th November 2011 ordered replacement,15th November 2011 replacement arrived (total **bleep** delivery company being used by o2),13th December 2011 bb stopped working again So both times I have had the same problemonce charged it turns itself offwon't turn back on againtaking the battery out doesn't workcharging icon doesn't appearcompletely blank screenred light flashes on & off.I can do nothing with the phone.
View 2 Replies View Relatedwhen i plug my blackberry torch on the computer, the DM recognize it but when i go in the application section it starts loading (verifying all the stuff)but then the application loader appears to crash an i get message saying "Handheld Application Loader Wizard has stopped working" and i really dont know what to do.
View 8 Replies View RelatedI had to quit in the middle of a sync. Now the BDS terminates as soon as my devise is attached with a USB. I can't get far enough along in the process to restore from a backup.Do I have to wipe my phone completely? (battery in and out is ineffective)
View 1 Replies View RelatedMy camera has randomly stopped working. When I press on the camera icon the picture doesn't come up and the camera button which you would normally press to take a picture isn't highlighted so its not an option to press.
View 4 Replies View RelatedA few days ago whilst texting the buttons on my blackberry torch just stopped working. I thought maybe it was water damage because a bottle of water leaked in my bag whilst my blackberry was there but that was earlier in the day and it was fine afterwards. Anyway, when the keyboard stopped working I took the battery out for a day and put it back in and it still isn't working. I put it in a bag of rice for 24 hours and it's the same. Whats weird is that when I put it in safe mode the keyboard will all work for about 5 mins then stop again. And everything else works but the buttons - the phone itself is fine and I still get emails but I can't open them because the back button and everything doesnt work.
View 1 Replies View RelatedMy torch camera randomly stopped working. I used it one day and the next day it wouldn't work. It will work once in a while but most of the time wont. I've tried taking the battery and sim card out, I've tried updating my phone (the guy at my location bell store told me to do, he's seen this a lot) but nothing is working. I would really enjoy finding the answer to my problem without sending my phone away.
View 1 Replies View RelatedThe camera zoom stopped working on my 9800, did the battery pull, complete whipe with a software update as recommended but with no success, problem remains.
View 1 Replies View RelatedRecently my 9800 torch keyboard has stopped working it hasnt been exposed to water or anything. The touch screen is fine no problems at all i presumed that it had broken and that was that...then one morning my screen flashed black l(like it had been locked) and the keyboard started working then after 5 mins it stopped. This has happened for the past 3 mornings now so i thought it could poss be a software issue. I have rebooted my phone (bat pull) done a full wipe of everything and still no joy
My device version is v6.0.0.246 bundle 695 it says it is the latest software
my screen has stopped rotating when I put the device into a landscape axis. I have seen many post about people who want to disable this feature but I like it and now my device has stopped doing it.
how to restore this feature?
back button on m bb torch stopped working ive wiped it 3 times and also done software updates and still doesn't work?
View 1 Replies View RelatedMy convenience key was working fine but then it stopped opening any application...Anyone else have this happen. I changed it in the setup and in the options screens but nothing.
View 9 Replies View Relatedthis morning I discovered that every single physical key has stopped working. I've tried restarting via battery pull. How do I fix this?
View 9 Replies View RelatedThe camera in Blackberry Torch appears to have slipped slightly & does work properly.
View 2 Replies View RelatedAll of my hard buttons have stopped working on torch 9810
View 1 Replies View RelatedI have had my BB Torch 9800 for about 6 months now and I really like it. It seemed to be working fine and all of a sudden about a month ago the keys would stop working. I have taken the battery out for a reset and that works for a little while, but they stop working again. The phone has not water or physical damage to it so I have no idea why it has started doing this. I called AT&T several different times and all they could tell me was to troubleshoot the software. I have done that and did all of the necessary updates.
View 2 Replies View RelatedWhen trying to sync I get a windows error that says BBerry Desktop Software has stopped working.I have uninstalled and installed twice and doesnt clear the problem.Windows does not provide further detail on the issue with the error, it just closes the desktop manager.For other models of BBerry I ready it could be a conflict with the SD media card, but I tried disabling it and I still get the same error.I didnt do any major installs to my laptop, It just suddenly started giving me this error. Although I know 2 days ago Windows 7 did an automated update of installs on the laptop.
View 2 Replies View RelatedI love the camera on my phone, and constantly use the focus function with the trackpad. It suddenly stopped working - and I cant figure out why. Went through all the options, did a reboot, removed the battery etc - same result. The trackpad works on the bottom menu items, but it used to be that I could use it to focus in and out (up and down).
View 3 Replies View RelatedThe camera on my Torch stopped working and pulling the battery does not restore this function, I've tried it twic
View 1 Replies View Relatedso I was using the torch and all of a sudden the pinch zoom function stopped working (in or out)I figured maybe I hit a series of keys to shut the setting off? I can zoom in/out via a double tap on the screen, or by using the mouse
View 3 Replies View RelatedI've been charging my bb torch n suddenly my smartphones didn't working. Its error 102 reload software? What is that?
View 1 Replies View RelatedWhen I try to go to Options inside my Mail icon, it does not react anymore...does nothing...and I cant update may mail ptions, etc...how to restablish it? Can I reinstall all the system without loosing my data, for example?
View 1 Replies View RelatedMy bbm has stopped working twitch the recent update it is asking me to put in a blackberry Id and I can't remember my password. It then tells me it will email a new password to that email account but ow am I ment to login if I do t remember my password?
View 1 Replies View RelatedI spent an hour looking for a solution but all I can find is all sorts of recent complaints about this same exact problem with no working solution. This only happens with the rear camera. If I switch right away to front camera it works fine. The camera UI comes up with a black screen where what you are pointing at is expected to be seen. Also attempts to use the builtin flashlight toggle fails to keep the flash on for more than a second or two. Which is about the same time to error message when opening the camera. I don't use the camera much and so the last time I used it was prior to the update to (whatever of these numbers is the one indicating it: build LMY47D, soft ver LS991ZV5). Oh sprint LGLS991.
I have rebooted several times, force closed and cleared data and cache for the camera, and from most every place a factory reset was recommended but didn't correct the issue. So I have not done one and without a proper method to back up each apps data (without root, like it should have but doesn't, oh man am I still angry about that) this has to be a very very worst case scenario to do it.
