I have had my BB Torch 9800 for about 6 months now and I really like it. It seemed to be working fine and all of a sudden about a month ago the keys would stop working. I have taken the battery out for a reset and that works for a little while, but they stop working again. The phone has not water or physical damage to it so I have no idea why it has started doing this. I called AT&T several different times and all they could tell me was to troubleshoot the software. I have done that and did all of the necessary updates.
I am having issues with the keys not working properly on the touchscreen keyboard. When the phone is in portrait and I press on a key what shows up is the key at the left end of that row ex: if I press L an A shows up on the screen, if I press U I get a Q. If I turn the phone so that the keyboard is now on the same side as the USB port I only get whatever buttons are on the bottom of the screen. If I turn it 180 degress none of the keys work.
I have also noticed this happening in applications like Google Latitude. If I press any of the icons on the bottm of the screen the only one that registers is the zoom out key.
If I do a battery pull things work well for a bit and then it starts acting up again.
I haven't seen anyone else posting about this and I am hoping that it is just this phone. I am exchanging it tonight.
I've had my Torch 9800 for almost 2 years and suddenly the camera is not working.When clicking on the camera icon, it goes to the page but the screen stays black and after a minute or so and error message appears that says that the camera application failed to open. Please close all other applications and try again. I receive the same error message when attempting to use the video camera. I updated the software as directed by my wireless provider but that didn't solve the problem
Recently my 9800 torch keyboard has stopped working it hasnt been exposed to water or anything. The touch screen is fine no problems at all i presumed that it had broken and that was that...then one morning my screen flashed black l(like it had been locked) and the keyboard started working then after 5 mins it stopped. This has happened for the past 3 mornings now so i thought it could poss be a software issue. I have rebooted my phone (bat pull) done a full wipe of everything and still no joy
My device version is v6.0.0.246 bundle 695 it says it is the latest software
My convenience key was working fine but then it stopped opening any application...Anyone else have this happen. I changed it in the setup and in the options screens but nothing.
so I was using the torch and all of a sudden the pinch zoom function stopped working (in or out)I figured maybe I hit a series of keys to shut the setting off? I can zoom in/out via a double tap on the screen, or by using the mouse
i am from Singapore and i can't seems to find any blackberry service centre here. i have only bought the Torch for less than 6 months and all of the keys won't work for my Torch. only the touch screen is functionable. where can i send my Torch for servicing? there should be a warranty, right?
I have had a blackberry bold 9780 for the last year and a half and I love it. I recently did a bbm update and shortly after that certain keys worked off and on. I contacted Rogers and they advised to to update the OS so I did. This has not helped. The next call I made to them, they advised me to take it to a rogers store for repair. I did and they informed me that they do not repair out of warranty and they sent me to a kiosk in the mall to have it repaired. According to the kiosk they were not able to fix the issue, they cleaned it, replaced the membrane and still no luck. Now the buttons that worked infrequently no longer work at all. The buttons that do not work are i, o, k,l,m,$ and delete.
Just noticed this morning that keys "RT FG CV" stopped working. The rest of the keypad is functional as well as the touchscreen. I even tried removing the battery... nothing.
I am pretty sure I am not the only one with this problem, and that the problem has been reported right here on these forums before.
Is there any fix? I have both a e71 and a e72 (the e71 LCD screen stopped working, I ordered a LCD replacement and am yet to try it out). Is there anyway I can take the e72's innards and put it in the exterior of the e71?
Why does this happen? My firmware is updated (Ovi Suite says mine is the latest), I have tried soft rebooting, hard rebooting, factory reset, hard reset, whatever possible "standard" solutions. Is there any real solution at all? It's kind of annoying especially for fast typers!
I have a blackberry torch 9800 and the menu key & back key doesn't work when i slide my phone up. It only works whenever I use the full touch option, it used to work before but it just suddenly stopped.
All of a sudden my home keys across the bottom of the 9800 do no light up. I checked the backlight settings for display but they had no effect on the home keys. Even in a completely dark room, when I take the 9800 out of the holster, the screen lights up but the home keys are out.
Red Hard key Won't power off, won't end a call and on the BB logo hard key no menu will open. It's like they click but actuate nothing? keys 2 and 4 of the bottom row if I've lost anyone.How can I 'fix' these keys. Worked great this am. did several battery pulls.Phone is in an OEM holster 24/7
My MMS suddenly stopped working afterI was trying to send a picture message during a phone call. I cannot send or receive picture messages ever since I attempted to send a picture message during a phone call. I can attach pictures onto a message but once I hit send, the message does not go through and instead I get a red X next to my message. I did not change any of my settings or updated anything. Picture messaging was working fine up until that day. I tried resending my service books and trying to resend a picture message but it still doesn't work. I put my sim card into my old blackberry curve 8900 and tried sending a picture message and it worked, so I am assuming that this is not a network problem but a problem with my bold. I am using an unlocked verizon blackberry bold 9930 on the t-mobile network. I am running OS 7.1 bundle 1737(v.7.1.0.580, Platform 5.1.0.429) (I updated to this OS after my failed attempt of sending picture messages) I also restored by bold to factory settings and resent the service books to see if it would work but it did not. I did a battery pull to see if that changed anything, but I still can't send picture messages.
my i-phone 3GS suddenly stopped working no display few minutes back i had spoked to one of my friend from the same phone and after 10-15 mins its completely stopped my charge was 47% before it stopped
I am using blackberry for around 10 months now. Since laast 2 weeks, my BB is very slow. If i open google news using wifi, it takes ages to scroll the same page. If i open a new link, it opens second tab but complains that low memory. try closing some tabs. I do not understand this behaviour.Also, today I was listening songs on media player and wanted to change to another song andthe player complained that the player is busy!I think the RAM of the device is either not correct or some virus is executing in background.
My micro SD suddenly stopped working (now phone or computer doesnt recognise it) and from that point now a few strange things happen: My battery seems to drain really fastWhen the phone is locked, if i push the home / power button it now takes 4 to 5 seconds for the screen to wake up so I can enter my pinAlmost every time I unlock my phone now it tells me to check the battery cover is correctly sealed.So I am wondering if my s5 fried the SD card possibly? a different SD is recognized fine by the phone.I have tried taking the battery out for a while etc.
My iMessages stopped working. I tried to turn off iMessages and back on, then tried to activate with my email address and when I try to sign in with apple id it goes to the screen where it shows the email address, and when I hit next it displays "verifying" and then goes back to the sign in page. I am currently not in range for cellular signal but I am on wifi. Shouldn't I be able to sign in with just my email address, as now it does not display my phone # because I do not have a cellular signal?
My viber suddenly stopped working on iphone 4s. When someone calls me on viber, they can hear me but I cannot hear them. This was working a couple of days ago. I haven't changed any settings
I've had my Blackberry Bold through T-Mobile for over a year and never had problems with the e-mail service. It is set up with my Yahoo account and I have always been able to send and receive email from my phone just fine. Just in the last 24 hours, though, my service stopped working. I cannot send any emails, it errors with that blasted red X, and I cannot receive any new emails even though my email account in itself works -- I send emails from my work account to my Yahoo account on the computer, and I can see the emails are coming in when I check my email on the computer but nothing is registering on my phone.
I've Googled my way through various troubleshooting tips, I've shut the device off and back on, I've removed the battery and SIM card and put it back again, I've tried to go to Manage Internet Email but it says it cannot connect. I've gone to Blackberry Internet Service on the T-Mobile website and it does not show that I have a e-mail account configured, even though I've been using email on my phone the entire time. I try to set up my email there on the website and it says, lo and behold, that that email is already registered on my device! There is nothing wrong with my network connection on the phone, I have full 3G signal or EDGE signal (depending on what part of the room I'm in here at work). I have not changed any settings on my phone at all and my email just stopped working out of nowhere.
When I try to get info from phone through advanced settings it says connecting to email settings. It says 'your device had a problem connecting to the server' retrying does not make any difference. I have the latest software (checked) Wi-Fi, is working and so is texting?
Yesterday, my iMessages suddenly stopped working (this is how I contact many friends and family). It is partially working - it sends messages from my "appleid" which is my college e-mail address that I no longer have access to, and many people I communicate with do not have. How can I get it to send/recieve iMessages using my phone number again? Â
When I go into Messages, and iMessage, and type in my id, it says "waiting for activation". In the meantime, I can still send/recieve messages using my email, but not my phone number. I have tried rebooting my phone, resetting network settings, resetting all settings, and nothing seems to work. I am constantly connected through wifi, and I cannot figure out the issue.Â
Suddenly my phone has stopped ringing, it doesnt ring for anything at all. i checked everything in the profile and everything is in place. the profile is normal, volume is full, holster setting is set to always...but even the "try it" option doesnt make it ring........but if i play the ringtones individually or any media file, it plays....that means my speakers are all fine....and at the same time my DM stops working as soon as i connect my phone.
