BB Torch :: 9800 Suddenly The Camera Is Not Working?
Nov 28, 2012
I've had my Torch 9800 for almost 2 years and suddenly the camera is not working.When clicking on the camera icon, it goes to the page but the screen stays black and after a minute or so and error message appears that says that the camera application failed to open. Please close all other applications and try again. I receive the same error message when attempting to use the video camera. I updated the software as directed by my wireless provider but that didn't solve the problem
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Sep 25, 2011
I have had my BB Torch 9800 for about 6 months now and I really like it. It seemed to be working fine and all of a sudden about a month ago the keys would stop working. I have taken the battery out for a reset and that works for a little while, but they stop working again. The phone has not water or physical damage to it so I have no idea why it has started doing this. I called AT&T several different times and all they could tell me was to troubleshoot the software. I have done that and did all of the necessary updates.
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Jan 24, 2011
I have had my phone for one week and it hasent worked at all.I try to take a pic and it jus freezes and then the camera sound happens seconds later and it doesnt save the pic.I have tried to reboot phone and batt pulls and this works for one pic then returns to the freezing, I have the most updated OS and I am stuck.
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Dec 28, 2011
I've got the torch 9800, and my zoom doesn't work anymore, I've ticked to disable it, then enable it again but still wont work. What else can I do or try, The camera was one of the functions as why I got this phone.
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Jan 17, 2012
I am the owner of the Torch 9800 and my camera flash has recently stopped working.Could someone assist me as to rectifying this problem.
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Jan 23, 2011
I am having Torch 9800 and have recently upgraded my OS to Bundle 3049. Now when I am using my camera to click pictures , at times some of the pictures have vertical black lines evenly spaced through the pic , thats what i can see on the display.
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Apr 29, 2012
I can't take any pictures with my bb torch 9800. Everything about the camera is ok; the problem is when I try to press on the button for taking a picture: nothing happens; it's like I don't press even if the flash goes on. In short; my bb torch refuses to take pictures.
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Dec 10, 2011
I am using blackberry for around 10 months now. Since laast 2 weeks, my BB is very slow. If i open google news using wifi, it takes ages to scroll the same page. If i open a new link, it opens second tab but complains that low memory. try closing some tabs. I do not understand this behaviour.Also, today I was listening songs on media player and wanted to change to another song andthe player complained that the player is busy!I think the RAM of the device is either not correct or some virus is executing in background.
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Aug 8, 2011
My 9800 has suddenly stopped receiving text messages for the last week
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Dec 11, 2011
Tried everything, battery pull, turning the connection on and off. The router, too... I was trying to access the app world but then again my Blackberry id is not authenticated due to "network problems". However, the rest of the wifi devices here at home are working perfectly. Device says.. "..having trouble connecting to the Blackberry app world server."
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Mar 23, 2012
Suddenly my iphone 4 camra stopped working
Info:
iPhone 4, iOS 4.1
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Feb 3, 2011
The camera on my torch has stopped working! Absolutely no idea why, but its starting to drive me mad. Everything works fine, even the flash goes off, but it just doesn't take a pic. I've rebooted, made no difference.
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Dec 14, 2012
I have had yellow Lumia 920 now for about 3 weeks and everything worked just fine. Yesterday evening (european time) I saw update reminders on the "shop" tile and there were 3 or 4 of them (Nokia drive+ and some others that I don't remember). I was doing something and didn't give a thought but just let the updates to be downloaded and installed and they went fine as far as I know. Today when I tried to take photos the camera suddenly dosen't work anymore.
No matter if I click the hardware button or the camera app tile, it just flip back to live tiles. Camera doesn't work on Bing search either and not on any apps that utilized the camera.I wonder if anyone else have this problem or what I should do next. I have restart the phone a few times but it didn't work. I haven't hard reset it because I have so many stuff in the phone, if there is a easy way to do it I rather not hard reset it.
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Dec 11, 2014
I Haven't dropped or damaged the phone in the month that ive had it! All of a sudden I needed my flash and it won't go off when I take a picture. Also the flashlight won't turn on either. I've tried the soft & hard reset & updating my phone but it still refuses to work...
Info:
iPhone 5, iOS 8.1.2
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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Sep 2, 2014
Few days ago, my front and back cmaera stop working. I tried all the possible options but still having the same problems.
Info:
iPhone 5, iOS 7.1.2
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Apr 23, 2015
My power button suddenly stopped working this morning. I think it may have worked once with a really long delay... But since then I have to tap my screen a few times to wake it up. I'm worried that if my battery ever runs flat I won't be able to turn my phone back on.
Then I have realised my volume and camera buttons dont work either. They definitely all worked yesterday.
I'm really not happy with this phone. I look after it properly, it cost me a lot of money not long ago, its kept in a protective case and has never been dropped etc. I spent more money than I could afford on a phone thinking I should buy the best I can and I shouldn't have a problem with it being Sony, but so far I have been disappointed with it.
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Oct 29, 2011
The camera will not come on...everything else works...How do I fix this?
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Nov 16, 2010
Has anyone had any problems with the camera function with their torch. At first I could use the camera and take pictures I roughly have only 7 pictures but now all of a sudden the phone will not take any pictures flash works, but no picture.
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Nov 15, 2011
My phone just started acting up when I try to use my camera. Everytime y try using my camera my phone reboots itself.
I have kept my phone up to date with updates and I have been taking good care of it.
I've already ruled out:
-Water damage (has never been wet or near water whatsoever
-Phone software version (have tried downgrading to multiple versions and upgrading to latest)
-Restore to security copies made when camera worked
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Sep 21, 2011
try to take a pics with my torch but camera wont star try to record video but only show a rainbow on the video screen?
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Aug 30, 2012
Its been 3 months I bought a new torch2.. And right from the first day i have been having problems with it... almost every alternate day you can't hear anything while making calls not even the caller tone. i made sure it wasnt the mute option or something like that... the sound doesnt come back till i remove the battery and reboot it.. also i am fed up of frequent random reboots and it suddenly stops working.. PS: the ONLY service station here in bhopal has been very uncooperative and have been over charging customers
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Aug 14, 2010
I can't get the camera to work- the camera icon does not respond when I tap it.
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May 2, 2012
My BB Torch 9800 camera turns on, but will not take a picture or turn off. I get a message: "Uncaught exception: Application_net_rim_bb_file _explorer (1037) is not responding, process terminated. OK. " When I click OK the camera is still on and won't turn off. I rarely use the camera function, but did recently with no problems. Transferred pix to my computer, last use. Now camera doesn't work and I cannot view pictures in folder on my phone.
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Nov 5, 2012
When trying to take photo, caption comes up 'Could Not Capture The Image'. Camera has been working perfect all year.Have rebooted, repaired and formatted media card. Also update OS. Have deleted any unused Apps.
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Mar 17, 2012
Camera worked until a week ago. Now when I take a photo, I see it at the far left in the tray but when I click on view photos, it says no photos.I have reformatted and repaired both the media card and built in storage but the same thing still happens.
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Jun 22, 2011
I seem to have lost the 'Zoom' ability on the camera ! (Torch 9800) Yes, it is turned on in the settings but can't operate when trying to take photos (with finger on screen nothing shows) - it works on viewing pictures taken ! Tried turning off zoom then saving and then resetting and saving but to no avail.
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Jun 23, 2011
I bought my Torch 9800 two weeks ago and my video camera works fine, very fine, but I cannot take a picture when I change to camera mode. Just appear a black screen and the button stay in gray color (disabled).
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Jul 7, 2012
Had a torch 9800 for 18 months now and always been working fine... until today. I went to use the camera and it all seemed to open up fine but instead of seeing what the lens sees the screen was black. The centre focus [ ] was there and I could zoom back and forth just a black screen. When I click for a photo I get a message " Unable to capture the image " I have searched the web and found nothing conclusive. Battery pulls, a full wipe and installation of the o/s have made no difference to it's lack of function.
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