BB Torch :: 9800 Camera Not Working Properly After Upgrade
Jan 23, 2011
I am having Torch 9800 and have recently upgraded my OS to Bundle 3049. Now when I am using my camera to click pictures , at times some of the pictures have vertical black lines evenly spaced through the pic , thats what i can see on the display.
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Aug 15, 2010
Welp got the torch and love it, was using a captivate and an aria for about 3 weeks, neat toys but sucked as phones so back to bb I went.My convience key will let me program it for any other function other than the camera, it will work the first time after resetting it to the camera option, but won't work the shutter. After closing it out and pressing the button again from the home screen or any other I get nothing?
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Oct 12, 2012
My torch 9800 slider is not working properly. Whenever I go to unlike my phone the screen does not get displayed. Another thing is that my blackberry was girt so I don't have a bill so how do I get my warranty?
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Aug 16, 2010
I am having issues with the keys not working properly on the touchscreen keyboard. When the phone is in portrait and I press on a key what shows up is the key at the left end of that row ex: if I press L an A shows up on the screen, if I press U I get a Q. If I turn the phone so that the keyboard is now on the same side as the USB port I only get whatever buttons are on the bottom of the screen. If I turn it 180 degress none of the keys work.
I have also noticed this happening in applications like Google Latitude. If I press any of the icons on the bottm of the screen the only one that registers is the zoom out key.
If I do a battery pull things work well for a bit and then it starts acting up again.
I haven't seen anyone else posting about this and I am hoping that it is just this phone. I am exchanging it tonight.
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Jan 24, 2011
I have had my phone for one week and it hasent worked at all.I try to take a pic and it jus freezes and then the camera sound happens seconds later and it doesnt save the pic.I have tried to reboot phone and batt pulls and this works for one pic then returns to the freezing, I have the most updated OS and I am stuck.
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Dec 28, 2011
I've got the torch 9800, and my zoom doesn't work anymore, I've ticked to disable it, then enable it again but still wont work. What else can I do or try, The camera was one of the functions as why I got this phone.
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Jan 17, 2012
I am the owner of the Torch 9800 and my camera flash has recently stopped working.Could someone assist me as to rectifying this problem.
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Nov 28, 2012
I've had my Torch 9800 for almost 2 years and suddenly the camera is not working.When clicking on the camera icon, it goes to the page but the screen stays black and after a minute or so and error message appears that says that the camera application failed to open. Please close all other applications and try again. I receive the same error message when attempting to use the video camera. I updated the software as directed by my wireless provider but that didn't solve the problem
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Apr 29, 2012
I can't take any pictures with my bb torch 9800. Everything about the camera is ok; the problem is when I try to press on the button for taking a picture: nothing happens; it's like I don't press even if the flash goes on. In short; my bb torch refuses to take pictures.
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Apr 9, 2012
I own a Blackberry Torch 9800 and last night, I was trying to send emails to myself so I could copy and paste the content onto a word document. My handheld listed the email's status as sent but when I checked my inbox on my laptop this morning, the email wasn't there.
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Jun 24, 2010
The "Email for Nokia 10 Accounts" also called Nokia Messaging does not work after firmware upgrade.I upgraded my E63 firmware from 400.21.13 to 410.21.10 (the latest). After upgrade, I installed the Email software, ver 9.07(2), from Ovi store. The problem starts after I entered my email address and password. The software imported the email account to the Communication --> Messaging folder (where you used to read your text message). Before upgrading, the email software manages all my email accouts and synchronise up to 10 emails. Now that nice email software and user friendly interface no longer show up. Instead it uses that poor design Communication --> Messaging folder. It only allows maximum 2 email acct. auto retrieval and NOT working with yahoo mail.
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Mar 27, 2012
when i am taking pictures there is a thin black line coming across the screen. this only started occurring recently.
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Jun 21, 2014
My iphone camera stared acting wonky a few weeks back, as in lower resolution and faint lines showing up with an occasional half screen glitch (I'll attach a picture I took of one of these) but it would go away after I focused. Yesterday it stopped working completely though. I open the camera an its just black (no shutter). Front camera still works. On apps like snapchat it opens directly to the front camera and doesn't even give me the option to switch to the rear camera. I've tried everything, I opened the back and the lens isn't cracked from what I could see with a flashlight, it's not dirty, I've turned it on and off several times and force quit the camera app but nothing seems to work! I dot have a warranty and I still have 10 months to go with this phone
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Dec 1, 2014
I have an iPhone 6 and want to take a picture under low light conditions (of Christmas tree) but when I set the flash to "on" in the camera app it never flashes and the photos are very dark. Also tried Auto and that doesn't work either. How can I get my iPhone 6 to flash when I need it to or manually so I can lighten up my photos?
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Apr 9, 2012
why can't i upgrade my torch 9800 to the 0S 7
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Sep 29, 2011
how to upgrade my bb torch 9800 or BBM
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Mar 29, 2012
Can i upgrade my torch 9800 os 6 to version 7?
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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Sep 9, 2010
I received a pop up about a new operating system upgrade for my Torch. I did the upgrade as it told me to do, then connected to Blackberry Desktop Software as it said to do, but now am unsure what to do or if the operating upgrade has happened?
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Aug 11, 2010
I was a lifetime VZW customer and switched to AT&T in January for the 9700.
When I looked at a 9800 two days ago, they told me that they would give me an early upgrade if I wanted one. ( Contract price + $75 ) What exactly determines if you get an early upgrade and how often?
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Aug 2, 2011
My 9800 worked fine until I upgraded to the new version of bbm via bb apps. Now I see the "thinking clock" on my screen more than anything else, my battery is dead by mid morning and my device is extremely slow. How do I fix this?
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Dec 5, 2011
My N82 while taking pictures focuses properly in macro mode. (Green rectangular box). Other than macro mode I can see only red rectangular box (indicating improper focus?) and the photo seems to be blurred. Macro mode photos seems to be good. Even if I put camera settings to 'Auto' I am getting red rectangular box most of the times instead of green. Software or hardware fault?
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May 25, 2011
I am a blackberry developer working on a recording software. Just did an OS upgrade on my 9800 when I saw an upgrade alert on BlackBerry Desktop Software.The OS after upgrade is 6.0 bundle 2342 (v6.0.0.526 platform 6.6.0.195)Now when I run my application to do the voice record (WAV format, not AMR ), I keep getting an error "Requested bitrate is not supported", I tried different bitrate (8000,16000, 44100, 48000....), none of them supported.I used to use bitrate=8000 for recording and it worked, but now it throw above exception.I even change encoding bit from 16 to 8bit, channel from 1 to 2, didn't work.
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Aug 29, 2011
I am having torch 9800 with OS6 can i upgrade it to OS7. If yes then how.
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Aug 6, 2012
My software is not working properly, my berry button works sometimes, and when the battery gets low the camera has a mind of its own.
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Mar 13, 2011
I have a Blackberry Torch and I've only had it a few weeks and all of a sudden when I write a text, bbm or email, instead of underlinging the misspelt words it's just randomly underlinging any words, ones that I know are spelt correct like you, but, and etc. and it's stopped automatically adding apostrophes or captalising words. I know it's not a huge issue but it's really annyoing.
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Oct 5, 2012
My momīs Blackberry Torch 9800 (Carrier is Claro Brasil and the OS is updated to 6.0 Bundle 2647) isnīt working properly. Sometimes the touch screen doesnīt work and sometimes is works but not in a perfect way. When I try to type some numbers to dial using the virtual keyboard some keys doesnīt work out like the back button. When I type the back button the number 3 appears in the screen. I tried to downgrade and then upgrade the software using the desktop manager but this didnīt fix the problem and even after pulling the battery several times the problem remains.
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Sep 9, 2011
Since last night, my Blackberry Protect app is "unable to login to your BlackBerry ID account", I did the usual, went to my BB account and reset a new password, didn't work, did twice, still hasn't worked. I jave a BB Torch 9810,
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Oct 29, 2011
The camera will not come on...everything else works...How do I fix this?
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Jun 3, 2012
My 9810 is acting up. None of the keys are working, even the 5 below the screen. Sometimes the track pad works but not when it is pressed, and when the back botton works it puts me into sreach mode and looks for the letter "H" only. The touch screen is fine. This was before upgrading to OS7.1. I have done multiple hard resets and it does nothing at all. This has been going on for three days now. It hasn't be dropped or anything.
Last night I upgraded to OS 7.1 now my back ground does not rotate properly with how the phone is being held it does rotate, When you hold it upright it thinks its on it's side and vise versa.
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