BB Torch :: 9800 Video Camera Works But Cannot Take A Picture
Jun 23, 2011
I bought my Torch 9800 two weeks ago and my video camera works fine, very fine, but I cannot take a picture when I change to camera mode. Just appear a black screen and the button stay in gray color (disabled).
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Jul 8, 2012
I updated the software on my phone a few weeks ago, which resulted in the phone turning itself off constantly. However, when I take a picture it looks as if its saved, but when I go to the media files a little later all I see is a picture icon not the actual picture.
When I use the video camera it seems to save and I have been able to view once or twice, but after a period of time the file turns into a music file with no video. This has resulted in several videos of my baby daughter being lost and being replace by the same music.
I have followed the advice on the forum by deleting .dat files from the folders. This has resulted in the pictures taken since the upgrade disappearing altogether. The only way I can keep a picture is by emailing it to myself instantly.
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May 2, 2012
My BB Torch 9800 camera turns on, but will not take a picture or turn off. I get a message: "Uncaught exception: Application_net_rim_bb_file _explorer (1037) is not responding, process terminated. OK. " When I click OK the camera is still on and won't turn off. I rarely use the camera function, but did recently with no problems. Transferred pix to my computer, last use. Now camera doesn't work and I cannot view pictures in folder on my phone.
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Mar 25, 2012
when i try to record in video mode screen freezes and lock phone
Info:
iPhone 4
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Oct 1, 2012
recently my screen would take afew tries with the unlock button to actually unlock, now my screen has compeletely turned off, but all my buttons still light up and work, i can touch and use the screen (although not being able to see what i am doing, i have navigated my phone to play music etc from memory) there are no cracks or damage to my screen.
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Jul 12, 2011
After downloading the latest BB torch software o/s update, (6.0 Bundle 2391), the numlock feature doesn't work.
When I press the numlock key on the screen keypad (both SureType and Qwerty), it only stays in effect for a few numbers pressed, and then releases by itself. It used to work fine before this bundle update.
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May 24, 2010
i wanted to show everyone this new vid i just found on Internet.
Internet - blackberry 9800
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Sep 29, 2011
The touch functionality still works, however, the screen does not light up or becomes extremely distorted and fuzzy most of the time. I called Rogers support and they seemed to believe it could be a software problem - but are you serious? I think they were just blowing me off.Okay - basically about a month ago, my screen would become pixelated and distorted when i would slide my touch screen up to reveal the keyboard. This problem still exists today. Ic ould sometimes get rid of it by locking and unlocking the screen, but after a day or two that never worked, so I began to use the phone only by using the touch screen. However, for about a week now the screen does not light up at all anymore. I would press the lock button and the bottom four buttons would light up - I would press the lock button again and they would turn off, but no screen illumination. Maybe - MAYBE - once a day I can manage to illuminate the screen and use it. But for the most part, the screen stays unlit.
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Sep 8, 2010
look at this commercial of the blackberry torch (spanish commercial) its very nice Internet - belanova blackberry torch commercial
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Aug 15, 2010
Anyone able to hide or unhide (since one seemed to have vanished on me) their picture folders? I had a folder, ticked the hide button but it was still able to be seen. Battery pull (for a different issue) and than the folder is gone and have no idea how one would get it back.It's not like on the 9700.
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Jun 10, 2011
does anyone know of a program or app that will allow you to view videos that are online?
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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Mar 29, 2010
if it doesn't it is worthless. When will RIM get with it and make video/audio out like the Iphone. I can't believe the Storm or Storm 2 doesn't. That kept my wife from switching over.
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Dec 18, 2010
I have had my bb torch over 6 months now and every now and again my camera stops working. Up until now I have been able to do a hard reboot and it works, but this time it is also affecting my video camera.My camera all I'm getting is a blank screen - nothing is working.And the video camera I'm getting a colourful screen with a black line in the middle.
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Sep 12, 2010
if you would like to see anything on video (torch related that is), i will make a video of your request and post it on Internet for your viewing.
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Oct 29, 2011
The camera will not come on...everything else works...How do I fix this?
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Jul 21, 2011
How do I turn off the Camera Shutter sound when taking a picture?
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Nov 16, 2010
Has anyone had any problems with the camera function with their torch. At first I could use the camera and take pictures I roughly have only 7 pictures but now all of a sudden the phone will not take any pictures flash works, but no picture.
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Jan 24, 2011
I have had my phone for one week and it hasent worked at all.I try to take a pic and it jus freezes and then the camera sound happens seconds later and it doesnt save the pic.I have tried to reboot phone and batt pulls and this works for one pic then returns to the freezing, I have the most updated OS and I am stuck.
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Nov 15, 2011
My phone just started acting up when I try to use my camera. Everytime y try using my camera my phone reboots itself.
I have kept my phone up to date with updates and I have been taking good care of it.
I've already ruled out:
-Water damage (has never been wet or near water whatsoever
-Phone software version (have tried downgrading to multiple versions and upgrading to latest)
-Restore to security copies made when camera worked
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Dec 28, 2011
I've got the torch 9800, and my zoom doesn't work anymore, I've ticked to disable it, then enable it again but still wont work. What else can I do or try, The camera was one of the functions as why I got this phone.
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Sep 21, 2011
try to take a pics with my torch but camera wont star try to record video but only show a rainbow on the video screen?
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Jan 17, 2012
I am the owner of the Torch 9800 and my camera flash has recently stopped working.Could someone assist me as to rectifying this problem.
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Nov 28, 2012
I've had my Torch 9800 for almost 2 years and suddenly the camera is not working.When clicking on the camera icon, it goes to the page but the screen stays black and after a minute or so and error message appears that says that the camera application failed to open. Please close all other applications and try again. I receive the same error message when attempting to use the video camera. I updated the software as directed by my wireless provider but that didn't solve the problem
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Aug 14, 2010
I can't get the camera to work- the camera icon does not respond when I tap it.
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Nov 5, 2012
When trying to take photo, caption comes up 'Could Not Capture The Image'. Camera has been working perfect all year.Have rebooted, repaired and formatted media card. Also update OS. Have deleted any unused Apps.
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Mar 17, 2012
Camera worked until a week ago. Now when I take a photo, I see it at the far left in the tray but when I click on view photos, it says no photos.I have reformatted and repaired both the media card and built in storage but the same thing still happens.
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Jun 22, 2011
I seem to have lost the 'Zoom' ability on the camera ! (Torch 9800) Yes, it is turned on in the settings but can't operate when trying to take photos (with finger on screen nothing shows) - it works on viewing pictures taken ! Tried turning off zoom then saving and then resetting and saving but to no avail.
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Jul 7, 2012
Had a torch 9800 for 18 months now and always been working fine... until today. I went to use the camera and it all seemed to open up fine but instead of seeing what the lens sees the screen was black. The centre focus [ ] was there and I could zoom back and forth just a black screen. When I click for a photo I get a message " Unable to capture the image " I have searched the web and found nothing conclusive. Battery pulls, a full wipe and installation of the o/s have made no difference to it's lack of function.
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Jan 23, 2011
I am having Torch 9800 and have recently upgraded my OS to Bundle 3049. Now when I am using my camera to click pictures , at times some of the pictures have vertical black lines evenly spaced through the pic , thats what i can see on the display.
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