BB Torch :: 9800 Touch Functionality Still Works However The Screen Does Not Light Up?
Sep 29, 2011
The touch functionality still works, however, the screen does not light up or becomes extremely distorted and fuzzy most of the time. I called Rogers support and they seemed to believe it could be a software problem - but are you serious? I think they were just blowing me off.Okay - basically about a month ago, my screen would become pixelated and distorted when i would slide my touch screen up to reveal the keyboard. This problem still exists today. Ic ould sometimes get rid of it by locking and unlocking the screen, but after a day or two that never worked, so I began to use the phone only by using the touch screen. However, for about a week now the screen does not light up at all anymore. I would press the lock button and the bottom four buttons would light up - I would press the lock button again and they would turn off, but no screen illumination. Maybe - MAYBE - once a day I can manage to illuminate the screen and use it. But for the most part, the screen stays unlit.
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Oct 1, 2012
recently my screen would take afew tries with the unlock button to actually unlock, now my screen has compeletely turned off, but all my buttons still light up and work, i can touch and use the screen (although not being able to see what i am doing, i have navigated my phone to play music etc from memory) there are no cracks or damage to my screen.
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Nov 25, 2012
I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!.
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Sep 13, 2010
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800. This is so far the only complaint about the phone.
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Oct 16, 2011
I brought BB torch last month all is working fine but the touch panel below the screen is always lit despite the screen is off..is it normal? or is there anything to turn it off?
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Jun 26, 2011
The problem I am having is the calibration. I touch one spot and it thinks im touching another.
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Sep 3, 2010
I like the Torch a lot. The for factor suits me. I have no problems with it. I would however like to have an app or some way to disable the touch screen so that Im using the trackpad as im used to. In any case apart from web browsing i use the trackpad mostly.
Im not saying the touch screen is bad or faulty or I shld get another phone etc! I just want to know if anyone who is using apps like pattern lock etc have come across a way to make the Torch disable its touch screen - even if for a short while?
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Jun 1, 2015
I've just left iOS for Android and the thing I missed the most from my iphone is the light-up-lock-screen functionaly in which I don't have to pick-up my phone to see the notification light up on my locked screen. Instead of this cool feature, my S6 gives a vibration or the LED lights up without automatically light up the screen which is annoying cause I need to pick up my phone and hit the home button to see the notifications.Can I had this feature on my besides that superb S6?
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Jun 7, 2011
i have a torch 9800 .....after putting the battery in it boots up gives me the att screen then operates for 5-15 minutes then goes black screen with the led flashing red. how can i solve this issue to operate device
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Sep 13, 2010
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800.This is so far the only complaint about the phone. If there are any helpful hints out there, please reply!
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Aug 13, 2010
Is there a way by touching something on the screen?
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Jan 11, 2012
the touch screen feature on my 9800 torch has simply stopped functioning.
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Aug 6, 2010
Went to an at&t store today and played with the 9800. I had been excited about it, but had never used a touch screen before. Wow, forgetting any issues that “may” exist with OS or the device itself which others have more than covered enough elsewhere in this forum, I was somewhat disappointed. As implied, it’s not the device or OS, but the use of a touch screen vs. my Bold 9000 that I love so much (and thus I’d probably have the same view with switching to any other touch screen device, BB or not). (However, the 9000 keyboard still IMHO exceeds all others including the 9800, which I found to be small, even for my small fingers).
But for those of you who have switched from similar devices to a touch screen, how was the experience? How long did it take to get fully used to a touch screen etc.? One thing I anticipate missing - believe it or not - is the ease of getting around on my Bold. Now I have PocketDay and have 2 short cuts assigned to every key. Not sure if I’ll have the same abilities on the 9800 etc.
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Nov 9, 2011
The last time the display functioned I was starting a play-list for my shower. I adjusted the volume once or twice without lighting the screen, and after drying off stopped the music by removing the speaker jack again without lighting the screen. The device then went into my shirt pocket and I ate dinner then watched a movie but when I tried to do a little surfing before bed the screen wouldn't light up. I had seen it light up the buttons but take a few seconds for the display when the CPU was busy so I waited, nothing happened. I pulled the battery and tried again, nothing on the screen. But then I discovered that the touch sensor was still functioning, I could swipe to unlock and power down in the standard fashion just blind. I have examined the water stickers they are both white with bright red X's.
While writing this question (I am sure many of you already know this fact) I discovered that the display of my device is in fact three distinct functional parts. The capacitive touch screen still in operation on my device, the LCD image generator also still in operation, and the Led illumination source which for lack of a more accurate description is burned out.So my question is how could this occur, is it software or hardware, and what are my recourses?
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Jul 12, 2011
After downloading the latest BB torch software o/s update, (6.0 Bundle 2391), the numlock feature doesn't work.
When I press the numlock key on the screen keypad (both SureType and Qwerty), it only stays in effect for a few numbers pressed, and then releases by itself. It used to work fine before this bundle update.
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Jun 23, 2011
I bought my Torch 9800 two weeks ago and my video camera works fine, very fine, but I cannot take a picture when I change to camera mode. Just appear a black screen and the button stay in gray color (disabled).
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Jan 28, 2010
I have the 5800 XpressMusic and a few days ago the touch screen stopped working properly.When the phone has been off for an hour or two everything works fine for the first couple of minutes, then it stops recognizing presses/unpresses and holds a lot. For this reason it sounds to me like a software fault but the guy in the local phone shop reckons the screen is pressed in and needs to be physically repaired.Any ideas?
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Dec 3, 2014
replaced screen on iPhone 5s now screen works but touch is unresponsive. What is probable cause?
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Sep 29, 2011
I haven't been able to find any information about how remote wipe functionality works on this phone. Is it only available through third-party apps or if you use Exhange and Activesync or is there some ability to do it out of the box.
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May 12, 2015
My cellphone is currently showing me no image, but the touch works. The issue started on saturday( i didn't drop the phone or got it into water or anything other than the usual use)Â i went to lockout the screen and i didnt see any image after a few seconds the screen started showing image no issues. but today when i woke up i went to check the cellphone and the screen didnt show image at all no matther how much time has pass. The model is D6503 ....
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Jun 7, 2011
i cant use the touch screen keypad while messaging infact typing otherwise it works great but not while typing!
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Jun 26, 2012
I dropped my Iphone in the sink for about 2 seconds, then took it out and dried it off. It all worked fine but a few minutes later the screen went black. I put it in rice for about 2 and a half days, and the sound and touch works (I can even unlock it and answer the phone), but I see not a thing on the screen. It's plain black. I still have it in the rice, but is there anything i can do to save it?
Info:
iPhone 4
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Jun 18, 2011
The touch pad on my 9800 is not functioning.
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Aug 20, 2010
Anyone notice that when you make a phone call there is a red flashing led that you can see through the casing directly to the right of the status light? Took a week for me to notice.
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Nov 26, 2011
I have a torch 9800 and i woke up and it looked like it had just died but the red light was on so it obviously isnt dead, ive tried upgrading the software but keep getting error msgsi dont know whats going on but
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Jun 17, 2012
I tried a new battery and that didn't work. The phone was in my pocket I had sent a text and 15 minutes later it was off. I tried a hard reboot and charging it. It will not power up, no red light either.
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Feb 22, 2012
I have a Bold 9900. Suddenly, the touch functionality has gone from last evening.
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Aug 21, 2010
So I noticed the green and red lights ( talk and end buttons) and the track pad don't light up at night. I believe my Bold used to light up. Have I done something to change in options.
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Aug 15, 2010
Has anyone noticed the faint red blinking light to the right of the notification led while on a phone call?It only happens when using the handset and if you activate speakerphone, it stops until you put the call on the handset again.
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Aug 19, 2010
How do I turn off the bluetooth light? I use a earbud 80% of the time and the flashing blue annoys the heck out of me.
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