BB :: Torch 9800 Won't Turn On , No Red Light Either
Jun 17, 2012
I tried a new battery and that didn't work. The phone was in my pocket I had sent a text and 15 minutes later it was off. I tried a hard reboot and charging it. It will not power up, no red light either.
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Aug 19, 2010
How do I turn off the bluetooth light? I use a earbud 80% of the time and the flashing blue annoys the heck out of me.
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Sep 15, 2011
Torch 9800. My L.E.D light will not turn off. It is blue. It is not flashing. It is not because of the bluetooth (I leave it off and do not use.) if the message indicator is on it is purple (blue + red). The other colors still work but end up blended with the blue. I have pulled the battery. (obviously it didn't help or I wouldn't be posting this.) I have contacted my carrier for support. No help. They will just replace the phone. My warranty is void and can't afford to buy a new torch. I have turned off everything I can and checked all options. Check the cpu and can not find anything running that shouldn't be.
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Aug 20, 2010
Anyone notice that when you make a phone call there is a red flashing led that you can see through the casing directly to the right of the status light? Took a week for me to notice.
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Nov 26, 2011
I have a torch 9800 and i woke up and it looked like it had just died but the red light was on so it obviously isnt dead, ive tried upgrading the software but keep getting error msgsi dont know whats going on but
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Aug 21, 2010
So I noticed the green and red lights ( talk and end buttons) and the track pad don't light up at night. I believe my Bold used to light up. Have I done something to change in options.
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Aug 15, 2010
Has anyone noticed the faint red blinking light to the right of the notification led while on a phone call?It only happens when using the handset and if you activate speakerphone, it stops until you put the call on the handset again.
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Aug 23, 2011
The situtation that my Blackberry Torch has recently been in is that the out of no where, the Blackberry will freeze up. The LED indicator will be lit up for a short period of time, for a total of two times. After that, the system reboots itself. During this problematic process, I cannot use the buttons at all to try to stop it or do something else.I have reinstalled the OS Software and have done a hard reset during the red LED indicates.I don't have warranty becase I have purchase this off my friend after his warranty was over and he got himself another phone.
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Aug 5, 2012
My torch 9800 has a green light blinking at the top. This is where the red light normally blinks when I receive a message. What made the light blink green, and how can I get it to stop?
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Aug 19, 2011
how to get rid of a green flashing light on a BB Torch 9800.
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May 30, 2012
I have Torch 9800 that won't turn on. My 9800 has the latest version of BB OS available (unless there was one released within the last 4 days) The red light only comes on when charged and goes on and off. When plugged into my PC it disconnects from the PC and then reconnects. Sometimes the charging battery symbol comes on and the blackberry loading screen after but the blackberry loading screen shuts off. I have tried a new battery and that is not the issue.
I read that you can do an OS reload but my BB is not showing as connected under my connections (the noise indicates a device has been plugged in)
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Oct 26, 2011
I had my torch 9800 almost a year now and I woke up saturday morning to find it completely off and it was on charge all night, I've tried taking the battery out and putting it back in. I've also had the battery out for 24 hours and when I put it back in the red light comes on for about 20 seconds (steady not flashing) and the goes off but that's only happened the once other than that I've had no luck. I've left it on charge tried a different battery and it still doesn't work. I've also put by battery in another torch and it works fine.
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Dec 12, 2011
my device does not turn on, the LED light turn on red for about 15 seconds and then off, the only thing I can see in the screen is the battery charging symbol when I plugged it in for about 3 min and then nothing, I try another battery and is not it.
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Jun 7, 2011
i have a torch 9800 .....after putting the battery in it boots up gives me the att screen then operates for 5-15 minutes then goes black screen with the led flashing red. how can i solve this issue to operate device
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Mar 31, 2011
All of a sudden my home keys across the bottom of the 9800 do no light up. I checked the backlight settings for display but they had no effect on the home keys. Even in a completely dark room, when I take the 9800 out of the holster, the screen lights up but the home keys are out.
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Jul 16, 2012
i have a new torch 9800 and the keyboard does not light up, even in dark areas. i have tried the battery on and off but nothing. is there a setting for this.
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Sep 29, 2011
The touch functionality still works, however, the screen does not light up or becomes extremely distorted and fuzzy most of the time. I called Rogers support and they seemed to believe it could be a software problem - but are you serious? I think they were just blowing me off.Okay - basically about a month ago, my screen would become pixelated and distorted when i would slide my touch screen up to reveal the keyboard. This problem still exists today. Ic ould sometimes get rid of it by locking and unlocking the screen, but after a day or two that never worked, so I began to use the phone only by using the touch screen. However, for about a week now the screen does not light up at all anymore. I would press the lock button and the bottom four buttons would light up - I would press the lock button again and they would turn off, but no screen illumination. Maybe - MAYBE - once a day I can manage to illuminate the screen and use it. But for the most part, the screen stays unlit.
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Oct 23, 2011
Is there a way with the torch of turning off the blinking light? I had it turned off on old bb but can't remember how I did it?
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May 14, 2012
Red light blinks every couple seconds- but will not start up.Although, start up has occured, it quickly turns back off again...I have tried to hook it up to the desktop manager but it says it cant find device, i'm assuming this is because its not turned on?
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Apr 23, 2012
I was using Facebook app on my phone when I noticed it froze on the screen which I assumed was the phone lagging since I had a couple other apps open but then I also noticed my LED light come on in a still abnormal red, a dark red and then immediately my phone shut off completely. I did a battery pull thinking I just needed to reboot it but that didn't even work since even after multiple battery pulls the reboot screen won't even show up, no loading bar, no LED either. Just nothing at all. Tried leaving it alone for a few hours, put the battery back in and still nothing. Left the battery in while charging in and still nothing.
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Feb 8, 2012
My 9810 won't turn on the red light keeps on blinking i don't know what to do. Didn't get wet once.
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Jul 11, 2011
I have a red blinking light and phone will not turn on what do I do now....
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Jan 2, 2012
Last night i switched my BB Torch 9860 off and this morning when i woke up to turn it back on it wont switch on and the red light keeps coming on and off and it wont do anything. can anyone help me with what to do.As i purchased the phone in october last year on ebay i have been told my optus they can not send it away with a proof of purchase or warrenty i purchased the phone brand new. Im really desperate to have this fixed
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Jun 17, 2012
My torch this morning decided to turn off after being fully charged from the previous night . I tried to turn it back on , taking out the battery and sim card, Tried putting it back on the charger and nothing will light up?
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Sep 5, 2011
Last night my phone randomly shut itself off. At first it wouldnt turn back on so I did a battery pull and it turned on. But it was saying that the sim card wasnt registering. So I just shut it off. Now the screen wont turn on. I know the phone still works because the Red Light will blink when I plug it into the charger but still no screen.
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Jul 19, 2011
It suddenly turned off and after battery runs out when I recharge, it goes back on but when I'm using it it goes off again with the red light code.
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Sep 28, 2011
Last friday I went to sleep with my bb torch 9800 dieing. I woke up to charge it and there was no response besides a red light when plugged in then it went out and then no light eventually. I ordered a new battery and got it today. It charged for 10 seconds then tried turning itself on and died and kept repeating this process and now im back to the red light when I plug it in and thats all..The light keeps going out then no response.
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Apr 8, 2012
I recently acquired a torch 9800. I started enjoying the ph. when I registered it with my internet provider for some reason the ph. went crazy. It send me the message saying welcome to bb but when the battery died i havent been able to get it charge again. When I connect it to the charger the light comes on but stays on only for like 10 seconds and thats it. When I connected to the computer the same the light stays on for like 10 seconds and it goes off. I haven't been able to even turn it on.
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Jun 11, 2012
My phone has been shutting off and coming back on randomly the past couple of days. I took it into my carrier today and they hooked it up to the computer and said that I just needed to update the software. This was fine, but by the time I got home my phone had shut off and I cannot get it to turn back on to do the updates.I have been searching these forums for hours and the only solution I can find is to wipe the phone clean and put a new OS on it. I have downloaded a new OS and I have tried several times to put in onto the phone but I can't get it to work. I have opened the application loader, but when it gets to the device application selection screen, there are no options for me to select. I tried to go into my files and choose the OS that I just downloaded but an error pops up (XML syntax error on line1) to be specific.
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May 6, 2011
I have a new torch 9800 and the screen does not go to the off mode while it is not in use. I have changed the backlight and timeout setting but still not fix. Even when i lock the phone the screen the screen goes blank and it get limunated in few seconds.
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Oct 23, 2012
i walked out the shower to use my phone and it was completely dead. Wouldnt turn on at all and no red light to assist me either lol. Anyway i plugged it in to a wall charger and after maybe forty minutes it flashed on and all was working fine for about an hour and a half. charge was half done and i was about to leave the house when....again it went dead! this is now 6 hours ago! its been on charge since and still i have had nothing..
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